energy rich leadership - the competitive advantage of the 21st century

Energy-rich Leadership: �

The Competitive Advantage of the 21st

Century�

Authored by Sounding Board Ink and delivered in �collaboration with The Business Learning Institute�

2 [email protected] • www.soundingboardink.com • All rights reserved.

“Emerging research from neuroscience, psychology and

economics makes the link between a thriving workforce and be;er

business performance absolutely clear. Happiness can have an impact at both the company and the country level. And the movement to measure na?onal well-‐being on factors other than GDP could be game –changing:

As we know, what gets measured gets managed. We’ve learned a lot about how to make people happy.

We’d be stupid not to use that knowledge.

January-‐February 2012 Harvard Business Review, p.77


The Posi?vity Link.

Civility “…half of employees who had experienced uncivil behavior at work

inten?onally decreased their efforts. More than a third deliberately decreased the quality of their work. Two-‐thirds spent a lot of ?me avoiding the offender, and about the

same number said their performance had declined.” “Creating Sustainable Performance” by Gretchen Spreitzer and Christine Porath,

January-February 2012, Harvard Business Review, p.93

What’s the opportunity cost of nega?vity?


go;a be on your game.


The conundrum.

Sleep

6

Time In a Day

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Exercise Time with Others

Work

Reflection/Time Within Time with others

Discretionary Time

24 H

OU

RS

PM Wind Down

DAILY LIVING

house cleaning bills

laundry entertainment yard work homework classes

groceries dry cleaning FAITH/religion

personal correspondence

household admin programs concerts volunteering cuddle/

contact time sports rehearsals date night

food prep Facebook

BUILDING A LIFE

home improvement continuing education

vacation holidays special events

community involvement

AM Start Up

Commute

Resiliency


The ability to withstand recover and/or grow in the face of stressors and changing demands.

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…to bend without breaking despite� adversity and ambiguity�


Resiliency isn’t just about bouncing back,

it’s about bouncing forward too.

What are we really talking about?


•  Resilience is a capacity that is relevant to the: •  mental

•  emotional

•  physical aspects of our human system

•  De-stablize one and the whole system de-stabilizes

•  How we use our mind to manage the flow of information and energy is trainable

•  Utilization and regeneration skills are critical

•  There is a strategic way to approach resilience that is evidence-based and yields predictable results.

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At the Core The most desired leaders in the next decade will be:

•  future-minded, flexible and accurate in their thinking

•  highly self-aware in the moment

•  Built for flux, i.e., their most important skill is the ability to acquire new skills

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The Unfortunate Truth!The more ambiguous our environment gets,!

the more rigid our thinking gets.!

At the Core


At the Core

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Over the Counter Solutions


If you are going to be a big spender, you have to be a big saver. You have to train to gain a surplus, to create the reservoir for future

“spending.” Jim Loehr, Ed.D., Co-Founder, Human Performance Institute, Inc.

A Johnson & Johnson company

An integrated system

•  Brain – our cognitive system – the “operating system”

•  Body – our somatic system – the “hardware”

•  Feelings/Motivations – our emotional system – the “power source.”

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The bio-mechanics of human energy


Stress/Response/Recovery

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Stress: Expenditure of energy; necessary to growth. Regeneration: Replenishment of energy; necessary to growth. •  The return is commensurate with the volume, intensity and quality

of energy you contribute. Results of depleting/bankrupting the system: the body attempts to force recovery (auto immune issues)

The daily challenge is to use our mind !(full system) !

to manage the flow of energy and information.

The Stress Syndrome


The Sacrifice of being a leader causes

Stress

Hormones Activated:

Epinephrine and Norepinephrine

  Blood pressure increases

  Large muscles prepare to fight or run

  Brain shuts down non-essential neural circuits

Stress arouses the

Sympathetic Nervous System

Hormones Activated:

Corticosteroids

  Leads to reduction in healthy immune system

  Inhibits creation of new neurons

  Over stimulates older neurons leading to shrinkage of neurons

Results

  Brain loses capability to learn

  We feel anxious, nervous, even depressed

  Perceive things people say or do as threatening and negative

  Less open, flexible and creative

  More stress is aroused

________________ © Richard E. Boyatzis and Annie McKee, 2005.

Renewal: Engaging the Parasympathetic Nervous System


________________ © Richard E. Boyatzis and Annie McKee, 2005.

Wanting to understand, care for another person, and to initiate some action contributing to their well-being

Neural circuit activated: limbic system to the left pre-frontal cortex

Aroused Compassion

Release of Oxytocin and Vasopressin

Adrenal-pituitary axis activated; arousal of the PNS

Peripheral vision expands, feeling hopeful, optimistic, at peace or excited, looking forward to the future

Systolic and diastolic blood pressure decreased

Increased secretion of immunoglobulin A and natural killer cells

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Using OPPORTUNITY as a Motivator

Using FEAR as Motivator

Vibe Positive demeanor. Negative demeanor.

Motivations I am interested and able to think about possibilities, dreams, optimism, hope.

I am focused on problems, expectations, pessimism, fear.

Self-image I am focused on my strengths. I am focused on my weaknesses.

Interest in Learning

I am excited about trying. I force myself to do what I should do and/or comply with my performance improvement plan.

Interest in Trying I am curious and willing to experiment. I do what is expected.

Willingness to Practice

I am engaged to practice to mastery. I meet expectations.

Relationships with Others

I am building strong relationships with like-minded people.

I am in conflict.

Based on research by ©Richard Boyatzis, 2011, Case Western Reserve University


Mindset Matters

We need both the positive and negative emotion, we just don’t need them in equal doses.


The average person has 8-12 episodes of negative stress a day, we are not designed to flourish under this level of negativity.!

- Richard Boyatzis, Case Western Reserve University

Distinguished University Professor Professor, Departments of Organizational Behavior,

Psychology, and Cognitive Science

While We Need Them Both, the Ratio is Off


What flows through your mind sculpts your brain.

The # of possible combina?ons of neurons firing =10millionth

The # of atoms in the universe = 1080th


The Posi?vity Link.

•  Anything that compromises your energy will compromise your ability to produce and deliver.

•  Between the ages of 25-30 years old the system naturally goes into decline unless you train it.

•  As it relates to the “investment of self” Millenials are fundamentally different than Gen X or the Boomers in their mindset.

•  Stress is important to growth, and renewal is essential. •  We need both negative and positive, however, not in equal doses

and it is up to us to manage. •  Generation Flux (Fast Company, February 2012) is a mindset that

embraces instability, that tolerates – and even enjoys – recalibrating careers, business models and assumptions.

•  Members of Generation Flux can be any age and in any industry. We don’t all have to like it but we all have to work at it.


The Posi?vity Link.

The aim of Posi?ve Psychology is to increase the percentage of people on earth who are flourishing

Flourish: to con?nue to grow and development over the course of a life?me despite adversity. Flourish

The posiHvity link…

Resiliency Resiliency: to bend without breaking

Well-‐being PERMA

Well-‐being: the wise investment of self across five domains essen?al to human flourishing

Values in Ac?on• Mindfulness • Self-‐Coaching • Diet • Exercise • Strength Based Leadership• Gra?tude Opera?onal Defini?on of Trust • Investment Compass StoryTelling • Play •

Ac?ve Construc?ve Responding Capitaliza?on • Thought Bridging • Posi?ve Introduc?ons • Personal Currency


inten?onal energy management & inves?ng yourself wisely

The Theory of Well-‐being.

What builds resiliency and restores self-regulation?


The Theory of Well-being, introduced by Martin Seligman in 2011, is the result of a decade of research and the integration of at least 25 leading researchers’ findings. The Theory of Well-being gives us a strategic framework within which to innovate and approach intentionally creating resiliency in our people and organizations.


The Posi?vity Link to Compe??ve Advantage

“If you give employees the chance to learn and grow, they’ll thrive-and so will your organization.”

16% better overall performance: happy employees produce more than

unhappy employees over the long term • 32% more committed than

their peers; they routinely show up for work • 46% more satisfied with their jobs; they are less likely to quit; they go above and beyond the call of duty • they attract people who are just as committed to the job •

Significantly fewer doctor visits • 125% less burn-out rate • people who

are high energy (vitality) and high learning are 21% more effective as leaders as those who are only high in energy.

They are not sprinters, they’re marathon runners – in it for the long haul. “Creating Sustainable Performance” by Gretchen Spreitzer and Christine Porath,

January-February 2012, Harvard Business Review, p.93


“It’s impossible to change the past or the present: you can only accept all that as it is. But you can tend to the causes of a be;er future. Most of the ways you will do this are

small and humble…” Rick Hanson, Ph.D.

Neuropsychologist, author Buddha’s Brain

Gretchenı Gretchen Pisano, MAPP, MCC

Sounding Board Ink www.soundingboardink.com

For More Information Gretchen Pisano is the founder and CEO of Sounding Board Ink, LLC, a global coaching and consulting practice focused on using the best visual and verbal techniques available to drive positive change in individuals, teams and organizations. She is a coach, consultant, author, teacher and speaker. Visit her on the web: www.soundingboardink.com; www.sbimediaroom.com. For questions please contact: Pam Devine at the Business Learning Institute

[email protected]

energy rich leadership - the competitive advantage of the 21st century

Business

harvard business review

creating sustainable performance

annie mckee

rights reserved

christine porath

equal doses

vity link

richard boyatzis