endresshauser productos en general

7/30/2019 EndressHauser Productos en General

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Tailor-made field instrumentationMeasurement and control in the process industries

Carl-Bosch-Strae 849525 Lengerich/Germany

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Internet:www.meyle.deE-Mail: [email protected]

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Endress+Hauser People for Process Automation

From production shedIn 1953, when Dr Georg Endress and hispartner Ludwig Hauser converted an oldshed in the small southern German townof Loerrach into their companys firstproduction site, neither of them couldhave imagined that they were about to

write the first chapter in a success storywhich has yet to meet its equal in thefield instrumentation industry. The twoentrepreneurs could not have been moredifferent: Endress, a 29-year-old Swiss, wasan unconventional technical enthusiast

who was always experimenting with newideas, while his German business associateHauser, more than twice his age at 59, wasa level-headed bank director with both feetplanted firmly on the ground.

Together they began to produce and sellelectronic level measurement instruments.The use of an electronic rather thanmechanical measuring technique wasconsidered a technical revolution in thosedays. The first level measurement devicesmeasured capacity and were fitted with

vacuum tube amplifiers. They eliminatedawkward clambering over tanks and silos,as information could be transmitted to theoffice and displayed there.

to a global company networkThe rest is history. Today Endress+Hauseroffers products, systems, services andsolutions for process automation on a

worldwide scale. In close cooperationwith our customers and partners all over

the globe we solve measurement, controland automation tasks in production andlogistics of the process industry. Oursensors and systems acquire, transmitand use information from processes.Our products and systems enable ourcustomers to monitor and control processesreliably, ensuring cost-effective, safe andenvironment-friendly operation.

The past 50 years have seen thedevelopment of a tight global network ofproduction centres, sales companies andlocal agents, with the aim of providingoptimum support for our customers all overthe world.


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2001 2002 2003 20042000 2001 2002 2003 20042000 2001 2002 2003 2004

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A thriving companyOne thing has not changed since thefounding days of Endress+Hauser. As afinancially independent company, ourconcern for our customers has remained atthe heart of all our activities. This principleis firmly anchored in our company credoand is actively practiced by the Endressfamily, the sole owners of the companysince the departure of Ludwig Hauser inthe 1970s.

Employees of the

Endress+Hauser GroupNet sales (EUR in millions )

Industry know-howEach industry makes its own particulardemands on process automation

whether chemical or petrochemicalprocesses, food or energy production,solid matter processing, freshwatertreatment and wastewater treatment, oiland gas extraction or paper production.Some features are no longer consideredspectacular these days: customersautomatically expect that the technical dataof field instruments will meet the specificrequirements of their application and thatthe supplier will provide all the necessarycertificates for a particular measurementdevice. As an equal partner in automation

we have to understand the customersneeds, speak their language, know theircompetition, have insight into their

production processes and share their goals in short, help them attain even greatersuccess in their business environment. Ourindustry managers are your experiencedpartners in this joint endeavor, helping youdefine your automation tasks and work outthe optimum solutions.

Comprehensive product portfolioField instrumentation combined with anextensive range of systems, solutions andservices are Endress+Hausers forte andcore competence. Our comprehensiveproduct portfolio of process measurementinstruments gives you the cutting edge over

your competitors: we adapt measurementtechniques to suit your particularmeasurement point not the other wayround, as is often the case with a more

What advantages are there in store foryou as a customer in partnership withEndress+Hauser? Our constantly increasingturnover and an equity capital ratio of over50% are clear indications of a thrivingcompany. They are our assurance that ourproducts and solutions are safe investments.

Whats more, an enterprise with healthyfigures and a positive company cultureis also a happier place to work in. Thisexplains the outstanding motivation andcommitment of our employees in theservice of our customers as your Peoplefor Process Automation.

limited product portfolio. Our tiered priceand performance offers mean you neverhave to pay more than necessary for anindividual measurement point.The following pages present an overviewof our sensors, instruments, systems andservices for level, pressure, flow andtemperature measurement as well asfluid analysis and data logging. To put thefinishing touch to this impressive range ofproducts, we offer services and solutionsto integrate measurement technology intoprocess control systems.

40.0

43.9

50.5

47.35431

5885 5905 60776294

685 701728

785735

Equity capital ratio (in %)


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Level

Visionary concepts in the development of new productsproduce innovative solutions which meet the challengesof tomorrows world yet can be integrated into the newautomation systems of today.

Since 1953, Endress+Hauser has been manufacturinglevel measurement devices for industrial use in fluidsand bulk solids of all kinds. During this time a numberof different methods for level measurement or levellimit detection have been developed and constantlyoptimized.Today you have at your disposal the most up-to-datemeasuring systems in a variety of designs with variableprocess connections and matching interfaces. Allmeasuring devices have trade-specific and safety-relevantcertificates and approvals.

Continuous level measurement andlevel limit detection


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HydrostaticLevel optimized pressure sensorcell (CONTITE) formeasurement in fluids, pastesand sludges. Independent offoam formation and changingproduct properties.Temperatures up to 100C;pressures up to 10 bar

Differential pressureDifferential pressure measurementin pressure-superimposed vesselsfor corrosive or abrasive media.Temperatures up to 350C;pressures up to 420 bar

CapacitiveLevel limit detection andcontinuous level measurementin fluids and bulk solids. Even

with aggressive media andheavy build-up; condensate-proof.Temperatures up to 450C;pressures up to 500 bar

ConductiveEasy, cost-efficientlevel limit detectionin conductive fluidssuch as water,

wastewater, liquidfoodstuffs etc.Temperatures up to250C; pressuresup to 160 bar

Electromechanical rotorLow-cost limit switch for bulksolids of all kinds up to a grainsize of 50mm.Temperatures up to 80C;pressures up to 1.8 bar

Electromechanicallevel systemRobust, mechanical system formeasurement in bulk solidsfor applications in high vessels(up to 70m). Uninfluenced byheavy dust formation.Temperatures up to 150C;pressures up to 2 bar

RadarContinuous non-contact Timeof Flight measurement in allfluids, even under extremeconditions such as changes ofmedium, gas formation, fog,

vacuum. Temperatures up to400C; pressures up to 160 bar

UltrasonicContinuous non-contactmeasurement in fluids and bulksolids. Independent of specificmedium properties.Temperatures up to 150C;pressures up to 4 bar

Guided radarContinuous non-contact Time ofFlight measurementin fluids and bulksolids. Independentof product propertiessuch as humidity,density, dielectricconstraints etc.Safe measurementeven withpneumatic filling.Temperatures up to400C; pressuresup to 400 bar

RadiometricNon-contact externalmeasurement. For all extremeapplications (e.g. toxic or highlyaggressive media). Anytemperature, any pressure

Vibration for fluidsLimit switch for all fluids evenin the presence of build-up,turbulence or air bubbles.Independent of the electricalproperties of the medium.Temperatures up to 280C;pressures up to 64 bar

Vibration for solidsLevel limit detection in all kindsof bulk solids up to a maximumgrain size of approx 10mm.Calibration-free, maintenance-free. Temperatures up to 150C;pressures up to 16 bar


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Pressure

The fields of application for pressure measurementthese days are very varied, ranging from foodstuffs, thepharmaceutical industry, water and wastewater applications,paper technology and chemical plants to power plants.Pressure sensors ensure safety and supply importantprocess data. In many cases pressure and differentialpressure measuring techniques are used even for leveland flow measurement. This makes pressure one ofthe most important measured variables in processautomation. For Endress+Hauser this is an incentive toforge ahead with advances and improvements in thedevelopment and production of high quality pressuremeasurement.

Endress+Hausers wide range of devices for pressuremeasurement enable it to offer a pressure transmitter

with ultra-modern technology and high qualitymaterials for every application and every budget.

TransducerA compact pressure transducerwith preset measuring range.The program offers robustceramic sensors up to 40 baror metal sensors up to 400 barfor absolute and overpressuremeasurements.

Analog and digitaltransmittersFlexible device platform foruniversal application in yourprocesses. The FDA-compliantmaterials and aseptic connectionsare especially suitable for hygienicapplications. The analog digitaltransmitters are available withthe following electronics

variants: Analog, SMART orPROFIBUS PA electronics.

Digital transmittersThese high-end pressuretransmitters offer you acomprehensive safety packageand an intelligent operation anddevice concept. Reliable datamanagement is provided in theform of HistoROM. The digitaltransmitters are developed,constructed and manufacturedin compliance with SIL2/IEC 61508.

Measurement of process pressure/differential pressurein acids, sludges, gases or vapors

Pressure switchFor safe measurement andmonitoring of absolute pressureand overpressure in gases,

vapors, fluids and dusts.Smooth operation with displayand on-site operation as wellas a modular adapter system foreasy connection to all processes.


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Whether acids, sludges, gases or vapors a pressure transmitter sensor is generallylocated where all the action is. Sensors haveto satisfy the high specific requirements ofthe applications from the initial developmentphase to final finished production. It takesmore than just an understanding of physicsto develop and produce the most importantlink with the process.

For 20 years, Endress+Hauser has beenconstantly developing and manufacturingpressure measurement and sensor technologyfor a wide variety of applications. Many ofthese solutions are unique to the market.


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Flow

ElectromagneticUniversal measuring principlefor all conductive liquids.

Virtually independent of pressure,density, temperature and

viscosity. Even solid-containingliquids can be measured (e.g.ore slurry, cellulose pulps).Sizes: DN 2...2000.

CoriolisUniversal measuring principlefor liquids and gases. Multi-

variable sensors: simultaneousand direct measurement ofmass flow, density, temperatureand viscosity. Independent ofthe physical fluid properties.Sizes: DN 1...250.

UltrasonicFlexible, non-intrusive measure-ment from the outside also asa temporary measurement witha portable transmitter. The mostaggressive liquids, or fluids underhigh pressure, can be measured

without problems. Independentof pressure, temperature,conductivity and viscosity.Sizes: DN 15...4000.

Plant safety, constant product quality,process optimization, environmentalprotection these are just a few key aspects

which demonstrate why flow measurementof liquid, gas and steam is playing anincreasingly important part in industrialmeasurement technology.Endress+Hauser supports you with modernhigh-quality application-oriented flowmeasurement devices for dosage, filling,control or recording in almost all industrialsectors and applications.

High accuracy, reliable operation, easystart-up and low maintenance costs are justa few of the qualities you can always relyon with flow measurement devices as acustomer of Endress+Hauser.

High performance instruments for theflow measurement of liquid, gas and steam


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ThermalDirect mass flow measurementof gases with low processpressure up to 40 bar. Measuringprinciple with a large operableflow range (up to 100:1) andhigh sensitivity. Negligiblepressure loss (< 2 mbar).Sizes: DN 15...1000.

VortexUniversally applicable for themeasurement of liquids, gasesand steam. Extremely robust withregard to external vibrations, dirt,

water hammer and temperatureshocks. Largely independent ofchanges in pressure, temperatureand viscosity. High long-termstability, no zero point drift.Sizes: DN 15...300.

Differential pressure (DP)Universally applicable for liquids,gases and steam up to 400 barand 1000C. Robust primaryelement as it is completelymechanical with no movingparts. The transmitter can bereplaced during operation e. g. formaintenance or modernizationof the measuring point withoutinterrupting the process.Sizes: DN 10...2000.


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Temperature

Temperature is the most frequentlymeasured variable in process engineering.For years now Endress+Hauser has beenat the forefront of leading internationalcompanies in industrial temperaturemeasurement with its own developmentand production centres in Europe, the USAand Asia. Our products comply withinternational standards and specificationssuch as ATEX, FM, CSA, SIL, NAMURNE 21, NE 43 and NE 89 and are suitablefor use in all sectors of industry.

The excellent price-performance ratio ofour products and services provides a highdegree of quality, reliability and safety,

which is guaranteed to make you trulycompetitive. To this end we operate ourown SIT certified and EC accreditedcalibration and testing laboratory fortemperature measurement.

Sensors and transmitters for the process industry


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Temperature transmittersChoose from head transmitters,DIN rail transmitters or fieldtransmitters for resistancethermometers or thermocouplesand preset or freelyprogrammable measurement

Head transmittersDesign according to DIN 43729.

Field transmittersWith on-site display (optional)for optimum safety andreliability requirements.

DIN rail transmittersFor 35mm mounting railsensuring safe, process-neartransmission of the sensorsignal.

Temperature sensorsWe offer a wide selection ofresistance thermometers (RTD)and thermocouples (TC) to suitevery occasion. A broad rangeof standard sensors also enables

Resistance thermometersA wide range of processconnections, mineral-insulatedconductors and replaceablemeasuring inserts are availab-le. Also available in compactdesign with M12 plug-inconnector for simple and safeconnection.

ThermocouplesFor measurements at hightemperatures even under themost difficult conditions.

ranges. Whether HART protocol,FOUNDATION fieldbus orPROFIBUS PA interfaces(configuration via PC or hand-operated device), Endress+Hauseroffers you the right solution forevery occasion.

realization of shortesttransmission times. Only class

A sensors are used for ourresistance thermometers.

Temperature switchesFor monitoring, display andregulation of process temperatures

with modular adapter systemfor simple connection to allprocesses. The sensors can beused in measuring ranges from-50...+150C.


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Liquid Analysis

These days liquid analysis is one of the quality-relevantprocessing variables in the chemical, pharmaceutical,power, water and food industries. Reliable measuringpoints guarantee safe processes and high product qualityfor the measurement of parameters pH, conductivity,turbidity and solids content, oxygen, chlorine,ammonium, nitrate and phosphate as well as otherchemical components of fluids. Endress+Hauser is theleading specialist worldwide for analysis and sensingtechniques in the environment and process industries.

Ranging from single measuring points composed ofsensor, process connection and transmitter to fullyautomatic measuring systems and application-specificengineering combined with ultra-modern communicationtechnology all the products are available from a singlesupplier.

Numerous innovative products such as the glass-freepH sensor (ISFET) or Memosens the unique sensortechnology with non-contact inductive signal transmis-sion and on-site intelligence are impressive proof ofthe innovative power of Endress+Hauser in the area ofliquid analysis. Close cooperation with our customers,research institutes and universities enables us todevelop application-specific products in line with thelatest technologies.

Perfect command of all technically sophisticatedproduction steps coupled with a high degree ofautomation, puts Endress+Hauser in a manufacturingclass of its own. For the customer this means extendedsensor operating times, fewer maintenance cycles andmaximum measurement accuracy even with extremeapplications.

pH/redox, conductivity, turbidity, oxygen,chlorine, ammonium, nitrate, phosphate


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Turbidity/SolidsOptical sensors using the 90scattered light and 4-beampulsed light method for lowestto high concentrations,zone-tracking optoelectronicand ultrasonic measurement ofsludge levels.

AnalyzersOnline analyzers according tothe colorimetric measuringprinciple for a variety ofparameters using the establishedlaboratory method for watertreatment and processing; ultra-filtration and sampling systems,reflux systems and micro-filtrationmodules; in situ measuringsystems for nitrate and SAC.

TransmittersExtra-large display with plain-text operation via navigator andsoftkeys, Ex and non-Ex versions,housing made of plastic andstainless steel, flexible moduleconcept; HART, PROFIBUS,FOUNDATION fieldbus.

SamplersPortable and stationary samplersfor automatic sample-taking,defined distribution and safestorage of fluid-samples.

pH/RedoxWith glass electrodes andglass-free sensors (ISFET) andMemosens technology, we offera complete sensor family for allapplications. Transmitters areavailable in Ex version, withassemblies for a wide varietyof uses and fully automaticmeasuring systems.

OxygenAmperometric and optical sensorsfor continuous measurement ofthe concentration of dissolvedoxygen in water supply and foroxygen trace measurement.

ConductivityConductive and inductivesensors for all measuring ranges;transmitters in Ex and non-Ex,integrated measuring systems,calibration systems.

AssembliesImmersion assemblies andbuilt-in assemblies with allconventional process connections,automatic retractable processassemblies in various materials,also with EHEDG approval, even

with fully automatic calibrationand cleaning of the pH measuringpoint.

ChlorineAmperometric sensors fordisinfection in the treatment ofdrinking water and swimmingpool technology, flow assemblyfor simultaneous measurementof chlorine and pH/redox.


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Registration

Recording measured data has long beenone of the key tasks in process engineering.Endress+Hauser has always played a vitalrole in the development of measurementmethods for recording and has become themarket leader in paperless data recording inthe world today. Hardly any othermanufacturer can offer such a wideprogram of recording products rangingfrom recorders for various industrialpurposes such as sterilisation, thepharmaceutical industry, water and

wastewater monitoring, set-pointmonitoring of levels with warning by SMSand monitoring of milk pasteurisation tomonitoring of pipelines by remote control.

PC operating and visualization softwareReadWin2000ReadWin2000 is the PC software for allmodern recording devices produced byEndress+Hauser and is FDA 21 CFR 11compliant. High-security archiving of data.Depending on your device configuration

you can: Operate/configure devices via PC Visualize signal sequences Export stored measured values to other

programs (e.g. MS Excel) Use modem or Ethernet connections to

distant devices Manage databases Call up data automatically from devices Send emails automatically with read-out

measured values and violations of alarmset points

Digital acquisition and analysis of measured data


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Paper recorderFreely configurable andmultifunctional color hybridrecorder with 1 to 6 analoginputs and automatic wind for58m paper roll. Compact designand modular constructionfacilitate replacement of usedmaterial.

Data loggerMeasured data collector withanalog and digital input foracquisition and storage of analogand digital values, measurementof store room and transporttemperatures, recording ofoperating times, unit numberand quantity recording. Therobust IP 65 housing is suitablefor field use.

Paperless recorder andmulti-channel counterTechnological and economicalalternatives to conventionalpaper recorders, counters andprinters. For recording andmonitoring processes, chargesand procedures in all businesssectors and industries. Multi-channel with full graphic colourdisplay. Manipulation-proofarchiving of measured

values with 100% recall/retracefunction.

Data managerFor recording and analyzingsignal sequences, monitoringlimit values, internal datastorage and archiving on diskettesand PC. Special application-specific software packages areavailable for sterilization, milkpasteurization, tele-alarm andcalculation of gas/steam heat.


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MEMBER

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Components/Systems/SolutionsAs a supplement to its field measurement technology,Endress+Hauser offers components such as displaydevices, isolators or power supply units designedto complete your measuring point at field level. Inaddition we offer systems for optimum integration of

field measurement technology into your system world,e.g. process control systems and multiple-branchsolutions for production, logistics and maintenance.Endress+Hauser is your competent partner, from sensorto process automation.

DisplaysMultifunctional display devices

with universal inputs andlinearization, transmitter powersupply, monitoring of limit

values and analog output.

Isolators/power supplyFor safe separation of 4...mAstandard signal loops, withinternational approvals (ATEX,FM, CSA).

Components

Limit switchesWith quick setup and simpleon-site operation via 3 keys,LC display for limit values as

well as bar graph and pluggablescrew terminals.

Overvoltage protectionFor limitation of excess voltagein signal and supply lines inEx and non-Ex versions, as amodule or module carrier orscrew-in direct.

Systems Fieldbus

Endress+Hauser maintains an excellently equipped FieldbusCompetence Center in Reinach, Switzerland. It is officiallyaccredited as a PROFIBUS Competence Center by the PROFIBUSUsers Association. This enables us to ensure problem-freeintegration of all our instruments into the system environment andplant asset management tools of other manufacturers.

We naturally also supply this knowledge for FOUNDATIONfieldbus and HART. In the area of DTM certification we wereone of the first companies to test Device Type Managers (DTMs)of the Field Data Tools Joint Interest Group using the fieldbuslaboratory and have them certified by the group. To round offall this knowledge we have a professional training program for

you. Endress+Hauser is in the position of being one of the fewcompanies to offer certified training courses for PROFIBUS andFOUNDATION fieldbus.

Systems

FieldCare

FieldCare is an FDT-compliant softwarewhich enables you to configure, diagnose,manage and optimize all the intelligent fielddevices and components of your plant. Itprovides you with an open operating softwarefor on-site configuration, including plant-specific asset management, which supplies current information onthe measurement and control apparatus in use. Each device canbe assigned any desired electronic documents and programs suchas documentations, calibration protocols, certificates, measuringpoint descriptions, extracts from research and innovation patternsor backup files for parameter settings. This means that even duringthe construction phase and initial operation, the installation,maintenance and servicing personnel are provided with a completearray of diagnosis and special service functions for the analysis ofdevice status.


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Plant Asset Management

When making decisions about investments in your productionplants, it is not only the initial outlay for process automation

which needs to be taken into account: an ever-increasing role isbeing played by the total costs arising over the entire life cycleof the plant. The challenge here is to reduce the running costsof production plants while increasing their availabil ity. Assetmanagement systems for plant engineering components are anideal way to meet these requirements. Many asset managementsystems are used solely for the purpose of configuring field devicesand commissioning, which means that their overall potential as faras plant operation is concerned frequently remains untapped. Bycontrast, FieldCare asset management software, a key componentof Endress+Hausers Web Enabled Asset Management W@M,supports you in your plant management by providing a wideselection of additional modules ranging from engineering to currentoperation of electronic, measurement and control apparatus.

Solutions

So

lutions

System integration of intelligent field instruments

With the introduction of digital communication technologies inthe early 1990s, frontiers between field and system levels beganto disappear. Measuring instruments became more intelligentand soon became an integral part of the system architecture. Thisgave the user more functionality and brought added benefits. Itthus became possible to transmit information in addition to themeasurement value such as device status or servicing and diagnosticmessages from the field. This had a decisive effect on increasingplant availability and process optimization. Endress+Hauser wasquick to recognize these developments at an early stage and became

involved in various standardizing committees and users associationsfrom the very start of fieldbus technology. Due to this activecommitment, our customers are kept constantly aware of newtrends and can draw maximum benefit from them.


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Components/Systems/Solutions

SystemsEnergy managers

For balancing gas, liquid, waterand steam, independent of themedium; balances up to threedifferent consumed quantitiesmeasurements at the sametime.

Fieldgate FXAGateway with Ethernetinterface, for PROFIBUS,HART, conventional signalsand in future FOUNDATIONfieldbus or with integratedmodem for current display ofmeasurement value and statusof field devices.

Field controlerFor PROFIBUS andFOUNDATION fieldbus.

Components ControlCare

ControlCare is a system platform for processcontrol with consistent use of open standards,

which guarantees a high level of investmentsafety with low investment costs. It utilizesthe advantages of intelligent field devices andtheir ability to provide further informationabout themselves, the process and the plant.It supports transparency and interoperability from the observationpoint to the field and includes the following components:

P View SCADA system for operation and observation;P View Web-HMI for remote monitoring and diagnosis viaintranet/internet.

Field Control Server (OPC) for vertical integration ofprocess data into higher-level systems.

Application Designer for designing applications usingstandardized function blocks and network planning.

Field Controler, for PROFIBUS and FOUNDATION fieldbusas scalable, programable system hardware.

Local input and output modules for integrating conventionalsignals.

Fieldgates with integrated web server as plant access points forconnection to various networks.

SupplyCare

SupplyCare is a web-based information system for remotemonitoring of tank and silo inventory at multiple site locations.Current measurement values of on-site assets can be accessed viafieldgates company-wide in the Intranet or world-wide via publictelephone networks and the Internet. SupplyCare software forthe collection and processing of data can either be installed on

your premises or hosted by Endress+Hauser. Conventional webbrowsers allow information to be called up by authorized materialsadministration and logistics personnel at any time and fromany workplace. Secure access via the Internet can be providedfor external partners and service providers. As an alternativeor supplementary option, measured data can be integrated intoexisting systems at logistics, enterprise and management levels.

Systems


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Inventory control

It is essential for modern industrial enterprises to offer theircustomers a first class service while minimizing their own businesscosts. In many cases optimization potentials in the productionprocess have already been exhausted, which is why managementis increasingly focusing its attention on logistics processes.Endress+Hauser provides support here with information solutionsand information services for the tank and silo logistics of processindustries: inventory is taken of current bulk solid and liquidassets at all locations, thereby supporting central procurementand company-internal distribution over widely scattered sites.Proprietary inventory management of raw materials can beoutsourced to suppliers. Added value services such as VendorManaged Inventory can be operated for the customer. This has theeffect of reducing procurement and company-internal costs, whilesecuring and increasing turnover on the distribution side.

Solutions

Process control

For the optimum layout of a process management system,intelligent field instruments must be connected to the right systemcomponents. On the basis of our experience and applications know-how, we offer a complete system for process automation, whichassures optimum integration of field device technology into thesystem world.To this end we concentrate on small to medium-sized applicationsbased mainly on our own products plus supplied components.Endress+Hauser designs and delivers, cares for and coordinates themanagement of these automation projects from a central controlposition, whether we create the whole solution ourselves orcollaborate with system partners and installation companies of theend customers choice.

Solutions


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Instruments International

Endress+Hauser GmbH+Co. KGInstruments InternationalP.O. Box 222279574 Weil am RheinGermanyTel. +49 7621 975 02Fax +49 7621 975 345http://[email protected]

09.03/MMC

Services

Increase your competitive edgeMany companies employ outsourcing for activities,

which are not a direct part of their core business. Whenit comes to field instruments and process automation,they look for partners who: Guarantee maintenance, calibration, repairs and

replacement of instruments for the entire lifetime oftheir plant

Offer servicing contracts to minimize plant downtime Provide the necessary competence at a reasonable

price

Web-based Asset Management (W@M)With its W@M concept, Endress+Hauser supports theentire life cycle of field instruments and systems:Engineering

Simple, swift selection of the right measuring instru-ment for your specific application using the applicatorsoftware package.

ProcurementSupport of your procuring activities.

InstallationAccess to all necessary information during installation quick and up to date via the Internet.

CommissioningImproved safety for your process: Configuration,diagnosis and maintenance of measuring instrumentsusing FieldCare.

OperationMaximum operational safety thanks to permanentmonitoring of processes at all times and in all places.

Hand in handClose contact with the customer, prompt reaction andcompetence are essential qualities for good customerservice. With Endress+Hauser as your partner youbenefit from an expanded service network, qualifiedcustomer service engineers and centrally organizedservice control.

Besides complete support for your field instruments andsystems we offer you: Seminars and courses for training and further training

of your qualified personnel Help desks for immediate answers to questions on

our instruments and systems Works repairs and spare parts service

Support hand in hand throughout the life cycle of your plant

FI001Z/00/ /11 05


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