end to end process control for total operational excellence
DESCRIPTION
End to End Process Control for Total Operational Excellence. Total Operational Excellence Conference 2012 Lis Mannes Friday August 24 th 2012. AGENDA. Food for Thought Aligning the operational strategy to business strategy Organise to win Multi Site Engagement Creating Sustainable - PowerPoint PPT PresentationTRANSCRIPT
![Page 1: End to End Process Control for Total Operational Excellence](https://reader035.vdocuments.us/reader035/viewer/2022062422/5681342a550346895d9b1a40/html5/thumbnails/1.jpg)
End to End Process Control for Total Operational Excellence
Total Operational Excellence Conference 2012
Lis MannesFriday August 24th 2012
![Page 2: End to End Process Control for Total Operational Excellence](https://reader035.vdocuments.us/reader035/viewer/2022062422/5681342a550346895d9b1a40/html5/thumbnails/2.jpg)
AGENDA
• Food for Thought
• Aligning the operational strategy to business strategy– Organise to win– Multi Site Engagement
• Creating Sustainable Operational Advantage
![Page 3: End to End Process Control for Total Operational Excellence](https://reader035.vdocuments.us/reader035/viewer/2022062422/5681342a550346895d9b1a40/html5/thumbnails/3.jpg)
Food For Thought
![Page 4: End to End Process Control for Total Operational Excellence](https://reader035.vdocuments.us/reader035/viewer/2022062422/5681342a550346895d9b1a40/html5/thumbnails/4.jpg)
Australian Landscape
16 Manufacturing Sites in Australia(Further 3 in NZ)
![Page 5: End to End Process Control for Total Operational Excellence](https://reader035.vdocuments.us/reader035/viewer/2022062422/5681342a550346895d9b1a40/html5/thumbnails/5.jpg)
Tip Top Australia Distribution Network
Tip Top has one of the most extensive distribution networks in Australia, delivering fresh bread daily across the whole of Australia
Number of daily serviced customer drops 18,000
Furthest Customer serviced daily within a State2,500 kms one way daily –
Brisbane to Woolworths Weipa North Qld
Number of loaves of bread picked &delivered per week
8 million
Kms travelled per week by bread trucksc 850,000 kms
Number of Depots Nationally102
Longest Feeder Trip into depotBrisbane to Townsville 2,880 klms
return trip, 6 days PW
![Page 6: End to End Process Control for Total Operational Excellence](https://reader035.vdocuments.us/reader035/viewer/2022062422/5681342a550346895d9b1a40/html5/thumbnails/6.jpg)
Alignment of Operational Strategy to Business Strategy
![Page 7: End to End Process Control for Total Operational Excellence](https://reader035.vdocuments.us/reader035/viewer/2022062422/5681342a550346895d9b1a40/html5/thumbnails/7.jpg)
At The Table
• Engagement
• Education – More than just capital investment– Not just about cost reduction
• Delivering on the consumer promise
• Long term sustainability
![Page 8: End to End Process Control for Total Operational Excellence](https://reader035.vdocuments.us/reader035/viewer/2022062422/5681342a550346895d9b1a40/html5/thumbnails/8.jpg)
Alignment of Operational Strategy to Business Strategy
EXPLICIT
![Page 9: End to End Process Control for Total Operational Excellence](https://reader035.vdocuments.us/reader035/viewer/2022062422/5681342a550346895d9b1a40/html5/thumbnails/9.jpg)
Alignment of Operational Strategy to Business Strategy
IMPLICIT
![Page 10: End to End Process Control for Total Operational Excellence](https://reader035.vdocuments.us/reader035/viewer/2022062422/5681342a550346895d9b1a40/html5/thumbnails/10.jpg)
Fuel for Growth
Asset CareSocial and Ethical
requirementsLegal & Regulatory
complianceRisk Management
Alignment of functional areas Production, Engineering,
Supply Chain, Procurement,Quality, Safety
Alignment of Regions with the Centre
![Page 11: End to End Process Control for Total Operational Excellence](https://reader035.vdocuments.us/reader035/viewer/2022062422/5681342a550346895d9b1a40/html5/thumbnails/11.jpg)
Plan On a Page Keeping it Simple & Transparent
Direct Cascaded Link
Appropriate Best Practice linked
Clarity of KPI Measures
Collaborative Development
![Page 12: End to End Process Control for Total Operational Excellence](https://reader035.vdocuments.us/reader035/viewer/2022062422/5681342a550346895d9b1a40/html5/thumbnails/12.jpg)
Organise to WinBuilding Field & Central Alignment Initiative Title
2012 Initiative from the Plan on a Page
Effective Safety Programme
Quality Assured Every Day
Head of ANZ Engineering Objectives
Head of ANZ Quality & Technical DevelopmentObjectives
Head of ANZ Supply Chain DevelopmentObjectives
Head of ANZ Quality & Technical DevelopmentObjectives
Head of ANZ Supply Chain DevelopmentObjectives
Head of ANZ Engineering Objectives
Objectives
Top 3 Goals Addressed
SMART Objectives
Safety / P&P / Sustainability
Regional Operations ManagersObjectives
Quality / Sustainability /
P&P
Regional Operations ManagersObjectivesCollaborative Creation
Individual Accountability
Joint responsibility
![Page 13: End to End Process Control for Total Operational Excellence](https://reader035.vdocuments.us/reader035/viewer/2022062422/5681342a550346895d9b1a40/html5/thumbnails/13.jpg)
Initiative DetailsEstimated
Saving% Project
Completion
Strategic Initiative : Building Capability
XXX • XXX $ %
Strategic Initiative : Supply Chain Development
$ %
$ %
Strategic Initiative: Quality Assured Every Day
Delivering on Consumer promise through process control
• Trusted Product delivery• Systems alignment• Process waste reduction to external bench
$ %
Total $
Inflation $
Strategy Realisation Schedule
Leadership, Alignment &
Systems based
Project Based Analysis
& Delivery
![Page 14: End to End Process Control for Total Operational Excellence](https://reader035.vdocuments.us/reader035/viewer/2022062422/5681342a550346895d9b1a40/html5/thumbnails/14.jpg)
Multi Site Deployment
![Page 15: End to End Process Control for Total Operational Excellence](https://reader035.vdocuments.us/reader035/viewer/2022062422/5681342a550346895d9b1a40/html5/thumbnails/15.jpg)
Creating Operational Advantage
Through an umbrella process delivery framework
![Page 16: End to End Process Control for Total Operational Excellence](https://reader035.vdocuments.us/reader035/viewer/2022062422/5681342a550346895d9b1a40/html5/thumbnails/16.jpg)
What does good look like?
Simple but Limited Model
Site A
Site B
Site C
![Page 17: End to End Process Control for Total Operational Excellence](https://reader035.vdocuments.us/reader035/viewer/2022062422/5681342a550346895d9b1a40/html5/thumbnails/17.jpg)
Multi SiteChallenges
• Many dependent processes and systems to align
• Sites move at different paces, different history, capabilities
and challenges
• Resources often limited and have to be deployed selectively
Q • How do we objectively understand where our sites are?
• How do we harness achieve best practice transfer between locations?
• How do people understand the end game and what good looks like?
![Page 18: End to End Process Control for Total Operational Excellence](https://reader035.vdocuments.us/reader035/viewer/2022062422/5681342a550346895d9b1a40/html5/thumbnails/18.jpg)
So How Do You Express the Journey?
One option is to redevelop every year
Year 4 POP
Year 3 POP
Year 2 POP
Year 1 POP
Great for capturing new project based activities
Ensures alignment with a changing business strategy
More challenging for process deployment and best practice implementation
Team can’t see where they are going
![Page 19: End to End Process Control for Total Operational Excellence](https://reader035.vdocuments.us/reader035/viewer/2022062422/5681342a550346895d9b1a40/html5/thumbnails/19.jpg)
Creating Clarity & TransparencyIdentifying what good looks like!
Level 1
• Foundation
Level 2
• Control
Level 3
• Improve
Needed an additional frame of reference
Individual journeys for each key process & metrics of achievement
Collaboration around Creation – Team development
Asset Care Best Practice
Lean Manufacturing Tool DeploymentLevel 1
• Foundation
Level 2
• Control
Level 3
• Improve
Level 4
![Page 20: End to End Process Control for Total Operational Excellence](https://reader035.vdocuments.us/reader035/viewer/2022062422/5681342a550346895d9b1a40/html5/thumbnails/20.jpg)
Maturity Curves - Spider / Radar diagrams
Becoming increasingly commonVisual and easy to understand
![Page 21: End to End Process Control for Total Operational Excellence](https://reader035.vdocuments.us/reader035/viewer/2022062422/5681342a550346895d9b1a40/html5/thumbnails/21.jpg)
Compare and TrackPeople development
Supply Chain Excellence
Innovation
Process control
CI tools deployedCost control
Asset Care
Quality Assurance
HSE
0%
20%
40%
60%
80%
100%
Site A : Level 1
People development
Supply Chain Excellence
Innovation
Process control
CI tools deployedCost control
Asset Care
Quality Assurance
HSE
0
5
Site ASite BSite C
Compare Several Sites
![Page 22: End to End Process Control for Total Operational Excellence](https://reader035.vdocuments.us/reader035/viewer/2022062422/5681342a550346895d9b1a40/html5/thumbnails/22.jpg)
Our Alignment Model
• Cascade from Board to Shop Floor
• Simplicity
• Collaboration & TransparencyFunctionsRegions to Centre
• Frameworks for
In Year & The Journey
• Strategy realisation
![Page 23: End to End Process Control for Total Operational Excellence](https://reader035.vdocuments.us/reader035/viewer/2022062422/5681342a550346895d9b1a40/html5/thumbnails/23.jpg)
Q & A