end of sharepoint as we know it - what are your alternatives?

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2015-05-27 Perttu Tolvanen (@perttutolvanen) / Intralife, Norway End of SharePoint as we know it - what are your options?

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2015-05-27 Perttu Tolvanen (@perttutolvanen) / Intralife, Norway

End of SharePoint as we know it - what are your options?

2

Advisor in buying intranet and web projects

3

North Patrol is your expert in selecting the best vendors and technologies for your next intranet or web project. We are an independent consulting company without ties to system vendors, and can help you define the concept, select the best system and vendor.

We have participated in projects using e.g. the following products: Drupal, WordPress, EPiServer, Sitecore, Sitefinity, Liferay, SDL Tridion, SharePoint, Confluence, Magento, Hybris.

www.northpatrol.com

Advisor in buying intranet projects

Human resource management (HR

systems)

Intranet News, guidelines, phonebook, key

documents, search…

Phonebooks & other

company directories

Resource planning and

finance management

(e.g. accounting, production

management, stock management, logistics)

Customer relationship

management (CRM)

Project sites (for partners)

WebsitesExtranets

eCommerce

Web applications

Document management

Reporting

Data warehouses

Resource bookings, e.g. rooms

“Intranet landscape”

”how internal system landscape is typically

seen, and what are the most typical intranet

areas (yellow)”

Human resource management (HR

systems)Phonebooks

& other company

directories

Resource planning and finance

management (e.g. accounting, production

management, stock management, logistics)

Customer relationship

management (CRM)

Project sites(for partners)

Document management

Reporting

Data warehouses

“big picture”

Project management

Contract managemen

t

Resource bookings, e.g. rooms Intranet

News, guidelines, phonebook, key

documents, search…

”we should be bolder in finding pain points that need to be fixed – and

evaluating could they be fixed bringing them inside

the intranet?”

Human resource management (HR

systems)Phonebooks

& other company

directories

Resource planning and finance

management (e.g. accounting, production

management, stock management, logistics)

Customer relationship

management (CRM)

Project sites(for partners)

Document management

Reporting

Data warehouses

“big picture”

Project management

Contract managemen

t

Resource bookings, e.g. rooms Intranet

News, guidelines, phonebook, key

documents, search…

”we need to define the conceptual focus areas of

our intranet concept before making the

technology decision”

”and we shouldn’t be afraid to make our intranet a little bit

peculiar since most truly successful intranets seem

strange from outsider’s perspective”

7

Most typical intranet concepts and platforms

”platforms are selected from Scandinavia’s point of view and also a strong emphasis has been given whether there are good partner choices for the systems in Scandinavia”

Human resource management (HR

systems)Phonebooks

& other company

directories

Resource planning and finance

management (e.g. accounting, production

management, stock management, logistics)

Customer relationship

management (CRM)

Project sites(for partners)

Document management

Reporting

Data warehouses

“big picture”

Project management

Contract managemen

t

Resource bookings, e.g. rooms Intranet

News, guidelines, phonebook, key

documents, search…

1. Social / communicational intranet

”lot of good choices to do this concept very well –

the biggest question usually is how to do the

social part? Integrated or as a separate channel?

Human resource management (HR

systems)Phonebooks

& other company

directories

Resource planning and finance

management (e.g. accounting, production

management, stock management, logistics)

Customer relationship

management (CRM)

Project sites(for partners)

Document management

Reporting

Data warehouses

“big picture”

Project management

Contract managemen

t

Resource bookings, e.g. rooms Intranet

News, guidelines, phonebook, key

documents, search…

1. Social / communicational intranet

”challengers have a window of opportunity right now – Office 365 is still very immature and

there is lot of movement in startup market also”

Human resource management (HR

systems)Phonebooks

& other company

directories

Resource planning and finance

management (e.g. accounting, production

management, stock management, logistics)

Customer relationship

management (CRM)

Project sites(for partners)

Document management

Reporting

Data warehouses

“big picture”

Project management

Contract managemen

t

Resource bookings, e.g. rooms Intranet

News, guidelines, phonebook, key

documents, search…

Intranet News, guidelines, phonebook, key

documents, search…

Intranet News, guidelines, phonebook, key

documents, search…

2. Multilingual intranet

”if you have thousands of people in different

countries and you need to publish content using

different languages – and re-use the same content

on different country/region sites – and coordinate that

process – you probably need a very sophisticated

web content management system”

Human resource management (HR

systems)Phonebooks

& other company

directories

Resource planning and finance

management (e.g. accounting, production

management, stock management, logistics)

Customer relationship

management (CRM)

Project sites(for partners)

Document management

Reporting

Data warehouses

“big picture”

Project management

Contract managemen

t

Resource bookings, e.g. rooms Intranet

News, guidelines, phonebook, key

documents, search…

Intranet News, guidelines, phonebook, key

documents, search…

Intranet News, guidelines, phonebook, key

documents, search…

2. Multilingual intranet

👉

👉

Pages that don’t yet have language version are shown in light grey color.

“Whitepaper FI” has Finnish language version, so it’s shown as black. And so on….

User is notified if current page does have version in active language. And so on…

Human resource management (HR

systems)Phonebooks

& other company

directories

Resource planning and finance

management (e.g. accounting, production

management, stock management, logistics)

Customer relationship

management (CRM)

Project sites(for partners)

Document management

Reporting

Data warehouses

“big picture”

Project management

Contract managemen

t

Resource bookings, e.g. rooms Intranet

News, guidelines, phonebook, key

documents, search…

Intranet News, guidelines, phonebook, key

documents, search…

Intranet News, guidelines, phonebook, key

documents, search…

2. Multilingual intranet

”EPiServer is only one possible choice, but in

Scandinavia it is the most typical choice for these intranets – you can get

similar results with Drupal/WordPress and

others but not the same flexibility”

Human resource management (HR

systems)Phonebooks

& other company

directories

Resource planning and finance

management (e.g. accounting, production

management, stock management, logistics)

Customer relationship

management (CRM)

Project sites(for partners)

Document management

Reporting

Data warehouses

“big picture”

Project management

Contract managemen

t

Resource bookings, e.g. rooms Intranet

News, guidelines, phonebook, key

documents, search…

3. Intranet with lots of custom functionality

”the more you have small custom applications and

integrations in your intranet – the more you

benefit from a true portal platform”

Human resource management (HR

systems)Phonebooks

& other company

directories

Resource planning and finance

management (e.g. accounting, production

management, stock management, logistics)

Customer relationship

management (CRM)

Project sites(for partners)

Document management

Reporting

Data warehouses

“big picture”

Project management

Contract managemen

t

Resource bookings, e.g. rooms Intranet

News, guidelines, phonebook, key

documents, search…

3. Intranet with lots of custom functionality3. Intranet with lots of custom functionality

”for example big universities tend to prefer

portals since their organisation is typically

quite complex and there are a lot of small tools and applications that would make sense to

build inside the intranet”

Human resource management (HR

systems)Phonebooks

& other company

directories

Resource planning and finance

management (e.g. accounting, production

management, stock management, logistics)

Customer relationship

management (CRM)

Project sites(for partners)

Document management

Reporting

Data warehouses

“big picture”

Project management

Contract managemen

t

Resource bookings, e.g. rooms Intranet

News, guidelines, phonebook, key

documents, search…

3. Intranet with lots of custom functionality

Human resource management (HR

systems)Phonebooks

& other company

directories

Resource planning and finance

management (e.g. accounting, production

management, stock management, logistics)

Customer relationship

management (CRM)

Project sites(for partners)

Document management

Reporting

Data warehouses

“big picture”

Project management

Contract managemen

t

Resource bookings, e.g. rooms Intranet

News, guidelines, phonebook, key

documents, search…

4. Document management & collaboration

”if your organisation is a very document-intensive

and you want to fix document collaboration at the same time, then

Microsoft should be your top candidate”

Human resource management (HR

systems)Phonebooks

& other company

directories

Resource planning and finance

management (e.g. accounting, production

management, stock management, logistics)

Customer relationship

management (CRM)

Project sites(for partners)

Document management

Reporting

Data warehouses

“big picture”

Project management

Contract managemen

t

Resource bookings, e.g. rooms Intranet

News, guidelines, phonebook, key

documents, search…

4. Document management & collaboration

”Office 365 is the king of the hill, but if you can

separate the document management from the intranet you get a lot

more choices – e.g. M-Files, Box, even Dropbox.”

Human resource management (HR

systems)Phonebooks

& other company

directories

Resource planning and finance

management (e.g. accounting, production

management, stock management, logistics)

Customer relationship

management (CRM)

Project sites(for partners)

Document management

Reporting

Data warehouses

“big picture”

Project management

Contract managemen

t

Resource bookings, e.g. rooms Intranet

News, guidelines, phonebook, key

documents, search…

4. Document management & collaboration

Human resource management (HR

systems)Phonebooks

& other company

directories

Resource planning and finance

management (e.g. accounting, production

management, stock management, logistics)

Project sites(for partners)Document

management

Reporting

Data warehouses

“big picture”

Project management

Contract managemen

t

Resource bookings, e.g. rooms Intranet

News, guidelines, phonebook, key

documents, search…

Intranet News, guidelines, phonebook, key

documents, search…

Intranet News, guidelines, phonebook, key

documents, search…

20

Advice for your intranet renewal project

1. Intranet design is about looking inwards to your organisation

2. Document management is not a typical area of intranet – especially in large organisations

3. Office 365 requires a redesign of intranet concept even if you are upgrading from SharePoint 2010/2013 (think small applications instead of big business portals)

4. Choose your concept direction early: social/communicational, multilanguage, functionality-driven or collaboration-driven

5. Whatever you choose, make sure you do the final design closely together with the technical partner.

21

Perttu Tolvanen

Web & CMS Expert, Partner

Perttu Tolvanen is a CMS expert that helps clients choose partners and technologies for their Web, intranet and eCommerce projects. His daily work involves writing RFPs, analyzing proposals, meeting vendors and facilitating workshops.

[email protected]+358 50 685199

@perttutolvanenhttp://www.perttutolvanen.com linkedin.com/in/perttutolvanen

22

North Patrol is your expert in selecting the best vendors and technologies for your next intranet or web project. We are an independent consulting company without ties to system vendors, and can help you define the concept, select the best system and vendor.

We have participated in projects using e.g. the following products: Drupal, WordPress, EPiServer, Sitecore, Sitefinity, Liferay, SDL Tridion, SharePoint, Confluence, Magento, Hybris.

www.northpatrol.com

Advisor in buying intranet projects