"encouraging mobile app interaction and loyalty" by peggy anne salz, founder and chief...

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Encouraging Mobile App Interaction & Loyalty

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Rebooting the EU App Economy / Fraunhofer HHI, Berlin, Germany / 13th November 2013 Peggy Anne Salz, Founder and Chief Analyst, MobileGroove Media "Encouraging Mobile App Interaction and Loyalty" Peggy Anne Salz is the chief analyst and founder of MobileGroove Media. She is an authority on mobile search and content discovery technologies. She is the author of "The Everything Guide To Mobile Apps", a practical book that equips marketers, brands and developers with the business basics they need to monetise their apps and encourage ongoing engagement. Her most recent series of practical how-to white papers covers the basics of mobile advertising and mobile analytics.

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Page 1: "Encouraging Mobile App Interaction and Loyalty" by Peggy Anne Salz, Founder and Chief Analyst, MobileGroove Media

Encouraging Mobile App

Interaction & Loyalty

Page 2: "Encouraging Mobile App Interaction and Loyalty" by Peggy Anne Salz, Founder and Chief Analyst, MobileGroove Media

Top 50 ranked website

Page 3: "Encouraging Mobile App Interaction and Loyalty" by Peggy Anne Salz, Founder and Chief Analyst, MobileGroove Media

MobileGroove produces and promotes custom research, strategic thought leadership and knowledge resources for the global mobile industry.

Page 4: "Encouraging Mobile App Interaction and Loyalty" by Peggy Anne Salz, Founder and Chief Analyst, MobileGroove Media

The Everything Guide to Mobile Apps

A practical, crowd-sourced book providing businesses and developers insights on how to make, monetize and market mobile apps. The popular print book was recently released as an Ebook, cementing its position as a leading resource for the App Economy.

Page 5: "Encouraging Mobile App Interaction and Loyalty" by Peggy Anne Salz, Founder and Chief Analyst, MobileGroove Media

Apps Lose Their Lustre

An app that's retained by 30% of downloaders is considered "sticky," says Anindya Datta, founder of Mobilewalla, an app analytic firm.

"We are constantly deleting them. That's why the number of downloads is a very poor measure of how popular an app is," he says, estimating 80% to 90% of apps are eventually deleted.

Page 6: "Encouraging Mobile App Interaction and Loyalty" by Peggy Anne Salz, Founder and Chief Analyst, MobileGroove Media

Engage At Every Stage

http://www.123rf.com/stock-photo/

Page 7: "Encouraging Mobile App Interaction and Loyalty" by Peggy Anne Salz, Founder and Chief Analyst, MobileGroove Media

Achieving App Impact

Page 8: "Encouraging Mobile App Interaction and Loyalty" by Peggy Anne Salz, Founder and Chief Analyst, MobileGroove Media

The 3 C’s

•Communicate

•Connect

• Curate

Page 9: "Encouraging Mobile App Interaction and Loyalty" by Peggy Anne Salz, Founder and Chief Analyst, MobileGroove Media

CommunicateReach out with what matters most, and make it

a no-brainer.

The results are impressive — particularly if the messages are opt-in.

http://www.123rf.com/stock-photo/

Page 10: "Encouraging Mobile App Interaction and Loyalty" by Peggy Anne Salz, Founder and Chief Analyst, MobileGroove Media

2x Engagement

Page 11: "Encouraging Mobile App Interaction and Loyalty" by Peggy Anne Salz, Founder and Chief Analyst, MobileGroove Media

Clinching the deal

The lifetime value of a Qeep customer comes in at

between 50 Euro cents and €5 — or more.

The cost of SMS delivery is offset by the business benefits.

Page 12: "Encouraging Mobile App Interaction and Loyalty" by Peggy Anne Salz, Founder and Chief Analyst, MobileGroove Media

Connect

Help your users share the apps they love.

http://www.123rf.com/stock-photo/

Page 13: "Encouraging Mobile App Interaction and Loyalty" by Peggy Anne Salz, Founder and Chief Analyst, MobileGroove Media

Bake social into your app

Page 14: "Encouraging Mobile App Interaction and Loyalty" by Peggy Anne Salz, Founder and Chief Analyst, MobileGroove Media

Engage & Activate users with the right call to action

Page 15: "Encouraging Mobile App Interaction and Loyalty" by Peggy Anne Salz, Founder and Chief Analyst, MobileGroove Media

Outreach Achieves Results

MobileGroove

Page 16: "Encouraging Mobile App Interaction and Loyalty" by Peggy Anne Salz, Founder and Chief Analyst, MobileGroove Media

Curate

Take charge of your app and build a community.

http://www.123rf.com/stock-photo/

Page 17: "Encouraging Mobile App Interaction and Loyalty" by Peggy Anne Salz, Founder and Chief Analyst, MobileGroove Media

GamesGRBR:“Pinterest for the gaming community”

• DISCOVER, COLLECT & PLAY THE GAMES YOU LOVE!

• BUILD YOUR COLLECTION OF PERSONAL FAVOURITES

• SHARES THEM WITH YOUR FRIENDS

• DISCOVER NEW GAMES, MAKE NEW FRIENDS WITH SIMILAR TASTES, SKILLS OR KNOWLEDGE

• SHARE COMMENTS, TIPS, CHEATS AND MUCH MORE

• VIEW, TRY, PLAY NOW, DOWNLOAD AND BUY ALL SORTS OF PRODUCTS !

• GRAB GAMES, IMAGES AND VIDEOS FROM ACROSS THE WEB

Page 18: "Encouraging Mobile App Interaction and Loyalty" by Peggy Anne Salz, Founder and Chief Analyst, MobileGroove Media

Your breadth & expertise is your app company social

currency

Page 19: "Encouraging Mobile App Interaction and Loyalty" by Peggy Anne Salz, Founder and Chief Analyst, MobileGroove Media

InMobi App Galleries lets you be the destination and

the expert

Page 20: "Encouraging Mobile App Interaction and Loyalty" by Peggy Anne Salz, Founder and Chief Analyst, MobileGroove Media

Curation meets monetization

• Robust app management tools to allow for quick adding & deleting of cross promotion slots.

• Don't have time to manage your apps? No problem! We offer the ability to auto-add apps to app gallery based on your content. You just publish, we handle the rest.

• Entire Android Play & Apple App Store app catalogues to choose from.

• Auto-populate based on publisher vertical or app store category.

Page 21: "Encouraging Mobile App Interaction and Loyalty" by Peggy Anne Salz, Founder and Chief Analyst, MobileGroove Media

“The opportunity here is for appdevelopers to be the brokers intheir app community, brokeringthe contact between members.”

Tomi Ahonen, Author & Mobile Authority

Page 22: "Encouraging Mobile App Interaction and Loyalty" by Peggy Anne Salz, Founder and Chief Analyst, MobileGroove Media

Winning is all about making the right choices to delight your

target audience again and again.

http://www.123rf.com/stock-photo/

Page 23: "Encouraging Mobile App Interaction and Loyalty" by Peggy Anne Salz, Founder and Chief Analyst, MobileGroove Media

Thanks!

Peggy Anne Salz

mobilegroove.com

Founder & Chief [email protected]: @peggyanne & @mobilegrooveSkype: peggy.salzMobile: +49 172 245 1028