ENCLOSURE A

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Confirmation of Intent to Respond (CIR)

PUR1705/03

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IT MANAGED SERVICES

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1. Purpose of CIR

The European Bank for Reconstruction and Development (the EBRD or the Bank) intends to identify a list of potential IT Service Providers of the services described below that meet all of the requirements laid-out in this document. Interested IT Service Providers are hereby invited to submit their response in accordance with the CONFIRMATION OF INTENT TO RESPOND annexed to this document.

2. EBRD Organisation Overview

The EBRD is an international financial institution. The EBRD was established by treaty in 1990 to foster the transition towards open market oriented economies and to promote private and entrepreneurial initiatives in Central and Eastern Europe, the Baltic States and the Commonwealth of Independent States that are committed to and applying the principles of multiparty democracy, pluralism and market economics. The EBRD is owned by 65 Member Countries as well as the European Union and the European Investment Bank. Further information about the EBRD's role and activities can be found on the EBRD's website: www.ebrd.com.

3. IT Managed Services RFP Process Overview

The EBRD IT Managed Services RFP is intended to be a commercial tender process in which EBRD can acquire the desired scope of IT services from commercially viable IT service providers. Qualified Service Providers will be asked to respond to a detailed requirements document in a formal proposal that will address EBRD service requirements for the identified Service Areas.

The Service Areas below are defined as in-scope services detailed by individual Statements of Work (SOW) to be released with the full RFP package:

Service Desk Services

Enterprise Computing Services (including Data Centre and Cloud Services)

Converged Network Management Services

End User Computing Services

Video Conferencing & Mobility Services

Security Management Services

Application Support & Development Services

The in-scope services are categorised into three Bidder Lots (see Intent to Respond, Part C: Bidder Lots) and are to be responded to as either:

1. All Infrastructure Services Lot Bidder Lot 1

2. All Application Services Lot Bidder Lot 2

3. All Service Areas Lot Bidder Lot 3

EBRD expects that any Provider is committed to providing IT services in accordance with the following requirements:

An inclusive cost model with monthly pricing by resource unit quantity

Transition costs are covered by the Provider

Transformation will be defined in accordance with the EBRD roadmap activities

Continuous Improvement by Providers in Service Model will deliver Year-on-Year Service Level improvements

The RFP process has the following schedule for all key events to be completed.

EBRD Managed Services RFP Process schedule

Due Date

Release of Confirmation of Intent to Respond (CIR)

08/05/2017

Deadline for CIR electronic response to EBRD due by 3:00PM London time on Due Date

19/05/2017

Launch of RFP for IT Managed Services

19/05/2017

Deadline for receipt of supplier requests for clarification/questions to EBRD

09/06/2017

Deadline for electronic receipt of RFP proposals to EBRD by 3:00PM London Time on Due Date

16/06/2017

Supplier Oral Presentations in London EBRD offices by invitation only to select RFP Respondents

Week of 26 June 2017

Down Select to Best and Final Offer (BaFO) Finalists

Week of 3 July 2017

Begin Finalist Solution Sessions

Week of 3 July 2017

Begin Finalist Due Diligence

Week of 3 July 2017

Launch of BaFO Release & MSA Package to Finalists

21/07/2017

BaFO Response Due

28/07/2017

Negotiations to Follow

August 2017

Transition to Begin

Q3 - Q4 2017

EBRD reserves the right to change this schedule and will notify applicable Providers engaged in the process of any changes to the schedule as required.

4. EBRD CONTACT DETAILS

Your sole contact for the purposes of the CIR is:

Tom Husband Head, Corporate Procurement Unit

EBRD

One Exchange Square

London

EC2A 2JN

Telephone: 020 7338 6173

Email: husbandt@ebrd.com

5. Confirmation of Intent to Respond Instructions

EBRD is pleased to provide an overview of the Request for Proposal concerning IT services.

Please be aware that you are required to notify EBRD of your intention to respond to this Request for Proposal package by 3pm on Friday May 19th 2017 to receive the complete RFP package.

In order to respond, please fill out Part A through Part D of the form on the next page along with a signed copy of the non-disclosure terms & conditions (Appendix 1) and return via email to the sole contact identified in section 4. EBRD Contact Details

EBRD require confirmation that:

1- Provider agrees to the terms and conditions set forth in Appendix 1. Non-Disclosure Terms & Conditions;

2- Provider agrees to respond in accordance with the process defined; and

3- If Provider is responding, indicate whether you will be responding as an individual Provider, and if so for Bidder Lot 1, Bidder Lot 2 or Bidder Lot 3.

We look forward to a productive engagement, and receiving your responses by 3pm on Friday May 19th 2017.

If you do not respond by the deadline we assume that you will not be participating in the RFP process. EBRD reserves the right to exclude any Provider who provides incomplete or inaccurate information during the Confirmation of Intent to Respond process and RFP process.

Note: The Provider shall use this exact template in the form provided for confirmation of intent to respond. The Provider shall not modify the template. Only provide responses where indicated.

CONFIRMATION OF INTENT TO RESPOND

Service Provider Company Name: ____________________________________________

The attached information is provided in response to EBRDs Confirmation of Intent to Respond request dated ______________________.

__________________________________________ (enter firms name) agrees to all of the conditions set forth in this Confirmation of Intent to Respond. The information contained in this Confirmation of Intent to Respond or any part thereof; including other documents delivered or to be delivered to EBRD, is true, accurate, and complete.

The following Confirmation of Intent to Respond provides further clarification requirements as to whether the applicant Service Provider Company shall be considered for response in regard to the requested scope of work described in the RFP. Qualified Service Provider Companies will be distributed with the RFP package.

By signing below, Service Provider indicates their intention to submit a proposal in response to the RFP for IT services that will be released on May 19th 2017.

Part A: Mandatory Organisation Information

Company Information

Service Provider Company Name

Headquarters Location

Delivery Centre Locations

Annual Revenue 2016

Annual Revenue 2015

Service Delivery Locations

Service Delivery Locations (UK)

Service Delivery Locations (Europe)

Service Delivery Locations (Global)

CIR and RFP Response Contact Details

Key Contact for CIR and RFP (Name)

Email ID of the contact (Email Address)

Phone of the contact (Mobile Phone)

Service Portfolio

(Put a tick mark against Yes or No; fill in the number of Full-Time Equivalent (FTEs) staff supporting the Service Area globally)

Service Desk Services

Yes

No

FTEs (Number of resources)

Enterprise Computing Services

Yes

No

FTEs (Number of resources)

Managed Network Services Converged Network Management Services

Yes

No

FTEs (Number of resources)

End User Computing Services

Yes

No

FTEs (Number of resources)

Service Desk Services Video Conferencing & Mobility Services

Yes

No

FTEs (Number of resources)

Managed Security Services Security Management Services

Yes

No

FTEs (Number of resources)

Application Support & Development Services

Yes

No

FTEs (Number of resources)

Client List

Indicative list of Clients (especially International Financial Institutions, European Banks and other Financial services industry)

Please use format Client Name, Country

1.

2.

3.

4.

5.

Parent Company Guarantee

If the Service Provider indicated under Company Information above that it is not the Parent entity, then please confirm that the Parent entity would be willing to provide to the EBRD a Parent Company Guarantee if required to do so upon request

Yes/No/Not Applicable

Parent Entity Company Name if applicable

Subcontractor Notification

Identify any currently known Subcontractors who will be supporting the Service Provider in delivering services, and identify which Service Area they will support.

Please use format Subcontractor, Service Area

1.