enabling the scor-model with oracle supply chain management deliver source make return return plan...

Enabling the SCOR-Model with Oracle Supply Chain Management

DeliverDeliverSourceSource MakeMake

ReturnReturn ReturnReturn

PlanPlan

SourceSource


Agenda

Introduction Supply Chain Best Practices Enabling the SCOR-Model

Business Pressures

Internet Internet

Suppliers CustomersYour Company

• Variability & Uncertainty

• Increased Global Competition

• Increased Customer Expectations

• Corporate Governance

• Compliance / Risk Management

• Accelerated Product Innovation

• Services as a Revenue Source

• Variability & Uncertainty

• Increased Global Competition

• Increased Customer Expectations

• Corporate Governance

• Compliance / Risk Management

• Accelerated Product Innovation

• Services as a Revenue Source

• Lean, Six Sigma Initiatives

- Lean, Demand-Driven Mfg.

- The “Lean Enterprise”

• Specialization & Outsourcing

• Supply Chain Integration

- Real-Time Visibility

- Value Chain Collaboration

• IT Rationalization / Simplification

• Lean, Six Sigma Initiatives

- Lean, Demand-Driven Mfg.

- The “Lean Enterprise”

• Specialization & Outsourcing

• Supply Chain Integration

- Real-Time Visibility

- Value Chain Collaboration

• IT Rationalization / Simplification

The Future

Demand-driven Supply Chains Focused on “Network Value”

Supply Chains Built on INFORMATION not InventorySupply Chains Built on INFORMATION not Inventory

• End-to-end process integration

• Supply chains are all connected

• Total supply chain visibility

• Differentiated through fulfillment and services

Manufacturing Reduce cost while

improving quality

Reduce cycle times

Enable manufacturingagility: make vs. outsource

Logistics Minimize cost of

movement and storage

Improve speed & accuracyof delivery commitments

Reduce shipping errors

Service Deploy lowest cost,

best fit service channel

Decrease issue resolution time

Grow revenues via differentiated services

Maintenance Mgmt Minimize asset downtime

Reduce maintenance costs

Improve safety and compliance

Product Lifecycle Mgmt Design more

competitive products

Reduce product cost

Accelerate time-to-market

Supply Chain Intelligence Measure and monitor key

performance indicators in real-time

Compare results, view trends

Identify exceptions and opportunities for continuous process improvement

Order Management Support multi-channel order

capture, including complex configurations

Improve order accuracyand visibility

Reduce order processingtime and costs

Supply Chain Planning Improve forecast accuracy

Synchronize value chain operations/increase velocity

Minimize inventory costswhile improving service levels

Procurement Lower procurement

transaction costs

Lower total purchasing spend

Increase quality of goods/ services purchased

Supply Chain Best Practices

Realizing Supply Chain BenefitsIncrease… Decrease…

Component Re-Use 50%

Customer Service 35%

Purchasing Volume Discounts 5%

Mfg Labor Productivity 20-50%

Equipment Capacity 30-40%

Manufacturing Throughput 20-50%

On-Time Deliveries 10-20%

Carrier Capacity Utilization 5-10%

Service Productivity 15-30%

Service Scheduling Efficiency 10-15%

Maintenance Productivity 40-55%

Worker Safety 20-50%

Maintenance Wrench Time 20-50%

Component Re-Use 50%

Customer Service 35%

Purchasing Volume Discounts 5%

Mfg Labor Productivity 20-50%

Equipment Capacity 30-40%

Manufacturing Throughput 20-50%

On-Time Deliveries 10-20%

Carrier Capacity Utilization 5-10%

Service Productivity 15-30%

Service Scheduling Efficiency 10-15%

Maintenance Productivity 40-55%

Worker Safety 20-50%

Maintenance Wrench Time 20-50%

Sources: AMR Research, Alcatel, Boeing, British Standards Institute, CIMdata, HP, Computer Service & Sources: AMR Research, Alcatel, Boeing, British Standards Institute, CIMdata, HP, Computer Service & Support Magazine, CSM Magazine, eSync, Ingersoll-Rand, Intermec, Lilly, Meta Group, PwC ECO Support Magazine, CSM Magazine, eSync, Ingersoll-Rand, Intermec, Lilly, Meta Group, PwC ECO Study, Society for Maintenance & Reliability Professionals, Telia Networks, TompkinsStudy, Society for Maintenance & Reliability Professionals, Telia Networks, Tompkins

Engineering Changes 90%

Design Errors / Rework Cost 25%

CTO / ETO Order Errors 90%

Inventory Levels 25%

Planning Cycle Time 75%

PO Processing Cost 50%

Indirect Material Cost 20%

Mfg Cycle Time 50-90%

Unplanned Downtime 30-40%

Warehouse Labor Hours 10-30%

Direct Transportation Spend 5-25%

Shipping Errors 80-100%

SLA Penalties 60-80%

Spares Inventory Cost 30-90%

MRO Cost 5-10%

Engineering Changes 90%

Design Errors / Rework Cost 25%

CTO / ETO Order Errors 90%

Inventory Levels 25%

Planning Cycle Time 75%

PO Processing Cost 50%

Indirect Material Cost 20%

Mfg Cycle Time 50-90%

Unplanned Downtime 30-40%

Warehouse Labor Hours 10-30%

Direct Transportation Spend 5-25%

Shipping Errors 80-100%

SLA Penalties 60-80%

Spares Inventory Cost 30-90%

MRO Cost 5-10%

Achieving Efficiency With Automation, Collaboration & End-To-End Business Flows…

Your Company

SuppliersSuppliers CustomersCustomers

EnableEnable

PlanPlan

SourceSource

MakeMake

DeliverDeliver

Service Service

OutsourcedOutsourcedManufacturingManufacturingOutsourcedOutsourced

ManufacturingManufacturing

Negotiations, Negotiations, ContractsContracts

Negotiations, Negotiations, ContractsContracts

Orders, Prices,Promise Dates,

Billing, Payments

Orders, Prices,Promise Dates,

Billing, Payments

Drop Ship,Drop Ship,Carrier Mgmt Carrier Mgmt

Drop Ship,Drop Ship,Carrier Mgmt Carrier Mgmt

Service Requests,Service Requests,WarrantiesWarranties

Service Requests,Service Requests,WarrantiesWarranties

Spares Spares ReplenishmentReplenishment

Spares Spares ReplenishmentReplenishment

Sales and Order Forecast,Supply Commits




Order Status

Projects Projects Schedule,Schedule,

Status, CostStatus, CostSchedule,Schedule,

Status, CostStatus, CostSchedule,Schedule,ContractsContractsSchedule,Schedule,ContractsContracts

Automate Supply Chain Processing

Product Specs.

DevelopDevelopRequirements,

DefectsRequirements,

DefectsSpecifications,

Drawings, SchedulesSpecifications,

Drawings, Schedules

Execution, PaymentsExecution, PaymentsExecution, PaymentsExecution, Payments

Add Supply Chain Collaboration

DesignDesign Plan Plan SourceSource MakeMake DeliverDeliver EnableEnable

Purchasing Analysis

Sourcing Agreements

Contract Management

Payment &Payment & Reconciliation Reconciliation

PurchasingPurchasingExecutionExecution

ProductDesign

CollaborativePlanning

Outsourced Outsourced ManufacturingManufacturing

QualityQualityInventory

Replenishment

LogisticsLogistics

Order Order PromisingPromising

ReceivablesReceivables

Integrated Intelligence, Performance Metrics, Exception HandlingIntegrated Intelligence, Performance Metrics, Exception Handling

CustomersCustomers SuppliersSuppliers Carriers Carriers

Supply Commits

Shipment Tracking

Your CompanyYour Company CustomersCustomersSuppliersSuppliers

• Business flows connect departments

• Integrated information makes it easier

• Open architecture makes it available

• Business flows connect departments

• Integrated information makes it easier

• Open architecture makes it available

How You OrganizeHow You Organize

How You WORKHow You WORK

Order to CashOrder to Cash

Create End-to-End Business Flows

ServiceService

Procure to PayProcure to Pay

Forecast to PlanForecast to Plan

Plan to ManufacturePlan to Manufacture

Driving Value Through Planning…

Drive Value Through Planning

Level 2Level 2

MetricsMetrics

Level 3Level 3

ProcessesProcesses

RevenueRevenue CostCost

ServiceServiceLevelLevel

Opport-Opport-unitiesunities InventoryInventory AssetAsset

UtilisationUtilisationEfficiencyEfficiency

ConsensusConsensusForecastForecast

More accurateMore accurateOrderOrder

PromisingPromising

BetterBetterVisibilityVisibility

BetterBetterProduct MixProduct Mix

CheaperCheaperProductsProducts

InventoryInventoryPostponementPostponement

BetterBetterSchedulingScheduling

FasterFasterPlanningPlanningCyclesCycles

VMIVMIBetterBetter

SupplierSupplierUtilisationUtilisation

ProcessProcessAutomationAutomation

BetterBetterSourcingSourcing

Improved Collaboration and Integrated Performance ManagementImproved Collaboration and Integrated Performance Management

ENABLING THE SCOR-MODEL

SupplierSupplier CustomerCustomer Customer’sCustomer’sCustomerCustomer

Suppliers’Suppliers’SupplierSupplier

MakeMake DeliverDeliverSourceSource MakeMake DeliverDeliverMakeMakeSourceSourceDeliverDeliver SourceSourceDeliverDeliver

Internal or External Internal or External

Your CompanyYour Company

SourceSource

SCOR is structured around five distinct management processes

SCOR Model SCOR Model

ReturnReturn ReturnReturn ReturnReturnReturnReturn ReturnReturn ReturnReturn ReturnReturn ReturnReturn

Building Block Approach

Processes Metrics

Best Practice Technology

PlanPlan

SourceSource

Oracle has a complete set of integrated solutions that enable the SCOR-Model…

Illustrative onlyIllustrative only*: Does not include all Supply Chain applications. RosettaNet capability is relevant to the High Tech industry*: Does not include all Supply Chain applications. RosettaNet capability is relevant to the High Tech industry

Supply-Chain Operations Reference-model Supply-Chain Operations Reference-model (SCOR) 6.0 - Processes(SCOR) 6.0 - Processes

Cu

sto

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ust

om

ers

Su

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lier

sS

up

pli

ers

P1 Plan Supply ChainP1 Plan Supply ChainPlanPlan

P2 Plan SourceP2 Plan Source P3 Plan MakeP3 Plan Make P4 Plan DeliverP4 Plan Deliver

SourceSource MakeMake DeliverDeliver

S1 Source Stocked ProductsS1 Source Stocked Products M1 Make-to-StockM1 Make-to-Stock

M2 Make-to-OrderM2 Make-to-Order

M3 Engineer-to-OrderM3 Engineer-to-Order

D1 Deliver Stocked ProductsD1 Deliver Stocked Products

D2 Deliver MTO ProductsD2 Deliver MTO Products

D3 Deliver ETO ProductsD3 Deliver ETO Products

S2 Source MTO ProductsS2 Source MTO Products

S3 Source ETO ProductsS3 Source ETO Products

Return Return SourceSource

P5 Plan ReturnsP5 Plan Returns

Return Return DeliverDeliver

EnableEnable

D4 Deliver Retail ProductsD4 Deliver Retail Products

PLAN



PlanPlan

SourceSource


Supply Chain IntelligenceSupply Chain Intelligence

Demand PlanningDemand Planning

Inventory OptimizationInventory Optimization

Supply Chain and Manufacturing PlanningSupply Chain and Manufacturing Planning

Manufacturing SchedulingManufacturing Scheduling

Transportation PlanningTransportation Planning

Collaborative PlanningCollaborative Planning

ThroughoutThroughout

P1.1P1.1

P1.2P1.2

Deployment PlanningDeployment Planning

Global Order PromisingGlobal Order Promising

M1.1, M2.1, M3.2M1.1, M2.1, M3.2

Sx.1, Dx.5, DR1.3, SR2.4, DR2.4, DR3.3Sx.1, Dx.5, DR1.3, SR2.4, DR2.4, DR3.3

ThroughoutThroughout

P1.3, P2, P3, P4P1.3, P2, P3, P4

Sales and Operations PlanningSales and Operations Planning

SC EXCEPTION MGTSC EXCEPTION MGTSC Exception ManagementSC Exception Management ThroughoutThroughout

From short-term to long-term

Fro

m d

eta

il t

o s

um

ma

ry

Advanced Supply Chain PlanningIntegrated, End-to-end planning

Minutes Hours/Days Weeks/Months Quarters Years

D1.2, D2.2, D3.3D1.2, D2.2, D3.3

P4, P5, Dx.7P4, P5, Dx.7

InternetInternetInternetInternet

CustomersCustomers SuppliersSuppliers

Tier 2Tier 2

Tier 1Tier 1

Marketing ForecastMarketing Forecast

Sales ForecastSales Forecast

MfgForecastMfgForecast

Single Holistic Plan

Single Holistic Plan

t = hourst = hours

Consensus ForecastConsensus Forecast

AutomatedExceptionsAutomatedExceptions

PortalPortalPortalPortal

CollaborativeDemand PlanCollaborativeDemand Plan

CollaborativeSupply Plan

CollaborativeSupply Plan



Collaborative Planning ProcessCollaborative Planning Process

Demand Planning ProcessDemand Planning Process Supply Planning ProcessSupply Planning Process

Collaborative Supply Chain PlanningCovers ALL Planning and Scheduling processes

Sales and Operations Planning

CRM• Sales opportunities• Trade promotions

EPB• Financial plan• Budget plan

OM• Ship and book history• Current order backlog

SCM• Prod. and inv. history• Production backlog

CP • Customer forecasts

INPUTS INPUTS PROCESSPROCESS

Management review to evaluate and adjust plan

Feed the supply plan and constrained forecast into the demand plan

Run ASCP with consensus forecast and inventory targets to determine supply plan

Run IO with consensus forecast to determine inventory targets and postponement strategy

Determine new product plan and generate demand plan to develop a consensus forecast

PLANNINGPLANNING

Demand PlanDemand Plan

Supply PlanSupply Plan

Inventory andService LevelsInventory andService Levels

Management Reports

ExceptionManagementExceptionManagement

Sales PlanProduction PlanBookings Forecast

OUTPUTS OUTPUTS

P1.3 – Balance Supply Chain Resources

DP• Forecast accuracy• Margin analysis• Promotion effectiveness

ASCP• Planned utilization• On-time delivery• Planned margin

IO• Service level analysis• Plan versus profit• Postponement savings

TP• Carrier contract utilization• Cost per unit weight• Cost per unit volume

CP • Supply commit variability• Order forecast variability

PLAN TO PERFORMANCEPLAN TO PERFORMANCE PROCESSPROCESS

Perform trend analysis and adjust business plan and targets

Analyze exceptions based on facts; take immediate corrective action

Calculate KPIs and compare to plan; notify decision makers of exceptions

Identify key performance measures and set targets

BUSINESS INTELLIGENCEBUSINESS INTELLIGENCE

Define targetsDefine targets

OUTPUTS OUTPUTS

Management reports

Execute transactionsExecute transactions

Measure performanceMeasure performanceNotify on‘out of tolerance’Notify on‘out of tolerance’

Role-based portalsRole-based portals

Integrated Performance ManagementThroughout Planning and Execution

SOURCE



PlanPlan

SourceSource


Collaborate with Suppliers

Execution – P2, S1, S2, S3– Involve suppliers in your sourcing process– Suppliers view or maintain agreements, orders, ASNs,

receipts, returns, quality, delivery and shipment schedules, invoices, and payments

Planning – EP.4, ES, P2– Involve suppliers in your planning process– VMI, including exceptions– Waterfall analysis - compare customer forecasts with

supply commits– Global inventory and fulfillment visibility– User-configurable exceptions

Seamless integration– Generate replenishment orders in Purchasing– Share products, suppliers, order modifiers, ASLs,

sourcing rules

Supplier collaboration through a single Portal

Suppliers

Vendor Managed Inventory

Suppliers, products, ordermodifiers, ASLs, sourcing

Portal

Orders

ASNs

Receipts

Invoices

Payments

Exceptions

Forecasts

Capacity

Pegging

WaterfallAnalysis

Execution Planning

Procurement / Purchasing

Contracts / CatalogsContracts / Catalogs

ProcurementProcurement

SourcingSourcing

RFxRFx

AuctionAuction

OffersOffers

QuotesQuotes

BidsBids

CounteroffersCounteroffers

ApprovalApproval

Purchase OrderPurchase Order

ReceiptReceipt

Payment /Payment /ReconciliationReconciliation

Integrated IntelligenceIntegrated Intelligence SpendSpendAnalysisAnalysis

ProcurementProcurementProductivityProductivity

SupplierSupplierPerformancePerformance

Collaboration

Portal

Messaging:XML / EDI

OrdersChanges

Ship NoticesInvoices

EFT/Check

Statement

SuppliersSuppliers

BanksBanksSelf-Service Self-Service RequisitionsRequisitions

MaintenanceMaintenanceRequestsRequests

Planning & Planning & SchedulingScheduling

DemandDemand

Design & Design & EngineeringEngineering

S1.2, S2.2, S3.4

S1.5, S2.5, S3.7

ES.2, EP.2, EP.4

ES.1, ES.2, ES.9, P2, S3.1

P2.4, S1.1, S2.1, S3.1

P2.4

ES.1, ES.3

P1.4, P3.4

MAKE



PlanPlan

SourceSource


Transfer Transfer Stage Stage PackagePackage

Lean Manufacturing & Outsourcing

DiscreteDiscrete FlowFlow

ProcessProcessRepetitiveRepetitive

CTOCTOETOETOMTSMTS

Mixed ModeMixed Mode

Lot / Serial Genealogy TrackingLot / Serial Genealogy Tracking

Quality ManagementQuality ManagementAnalyzeAnalyze AdjustAdjustSampleSample

IntegratedIntelligence

IntegratedIntelligenceCostCost

AnalysisAnalysis ProductivityProductivity

M2M3M1

ReleaseRelease Schedule Schedule PlanPlan

MoveMove

QueueQueue

ReceiptReceiptInspectInspect

MakeMake

Issue MtlIssue Mtl

GradeGrade

OutsourceOutsource

ContractContractManufacturingManufacturing

Warehousing / Warehousing / TransportationTransportation SuppliersSuppliers

Order Order ManagementManagement

CollaborationCollaborationSeamless IntegrationSeamless Integration

CustomersCustomers

M1.3

M1.3

M1.1

M1.4M1.5M1.6M1.3

M1.3

M1.2

M1.4

M1.1P3.4

S1.4,D1.8

EM

DELIVER



PlanPlan

SourceSource


Demand-Driven Order Management

Integrated Logistics

ScheduleSchedule

PlanPlanShipmentShipmentShip &Ship &

TrackTrack

Invoice/Invoice/PaymentPayment

PricePrice

CheckCheckAvailabilityAvailability

CaptureCapture

ConfigureConfigure

Tailorable,Tailorable,WorkflowWorkflow

DrivenDrivenProcessProcess

Web StoreWeb Store

Call CenterCall Center

Sales / QuotesSales / Quotes

XML/EDIXML/EDI

ContractContractReleaseRelease

ServiceService

Multi-Channel Demand

Collaboration

PlanningPlanning

PurchasingPurchasing


TransportationTransportationManagementManagement

WarehouseWarehouseManagementManagement

FinanceFinance

CustomersCustomers

SuppliersSuppliers

D1.1, D1.2

D1.1, D1.2

D1.1, D1.2

D1.3

D1.3

D1.4-9D1.10

D1.13

P1, P3

P2

P3, M1.2

D1.13

D1.9

D1.10

Integrated Logistics Enables Cross-Functional Process Optimization

Sales Plans & Orders

(Plan & Monitor)

Warehouse(Store & Manage)

Transport(Move & Track)

Stage &Cross Dock

DynamicRerouting

& Drop Ship

InventoryOptimization

Supply / Demand Matching

P4.4, D1.2-3D1.8-9

D1.4-7, D1.10-11

P4.3

P1.2-3

S1.1 to D1.6 S1.2 to D1.4

Logistics Management

PlanPlan Book /Tender Book /Tender

Pick,Pack,Ship

Pick,Pack,Ship

TrackTrackRe-

plan Re-

plan Rate Rate MoveMove StoreStore POD POD

Integrated Planning & Execution

InboundSupplySource

OutboundDemandDestination

Collaboration &Event Management

D1.5 D1.7 D1.7 D1.8 D1.10 D1.5 D1.13 D1.13

Continuous ImprovementContinuous

ImprovementCarrierCarrierAnalysisAnalysis

On-TimeOn-TimePerformancePerformance

CustomerCustomerSatisfactionSatisfaction

ED.2, ED.6

Carriers / 3PLsCarriers / 3PLs CustomersCustomers

SeamlessIntegration

OrderOrderManagemenManagemen

tt

WarehouseWarehouseManagementManagement

Purchasing /Purchasing /ProcurementProcurement

Settle Settle

RTVs OrdersTransfers

RTVs OrdersTransfers

RMAs PurchasesTransfers

RMAs PurchasesTransfers TailorableTailorable

Rules &Rules &Workflow Workflow ProcessProcess

RF SupportRF Support

DirectedDirected Putaway Putaway InspectInspectReceiveReceive

ShipShip PackPack DirectedDirected Pick Pick

CostCost

AssembleAssemble

WIPWIPIssuesIssues

TransferTransferCountCount

MoveMove

ReplenishReplenish

LabelLabel

SeamlessIntegration

PlanningPlanning ManufacturingManufacturingOrder Order

ManagementManagementPurchasingPurchasing

Warehouse Management

S1.2 S1.3 S1.4

S1.4

S1.4

S1.4

S1.4

S1.4S1.4

D1.9

D1.9D1.9D1.10

P2, P4, P5, EP.4, ED.4

S1.1 M1.2, M1.6

D1.3, D1.8

RETURN



PlanPlan

SourceSource


Effective Service Delivery

Shipping /Receiving

Mfg BillingInventoryHuman

Resources

IntelligenceIntelligenceCustomer/Prod Info,Customer/Prod Info,Knowledge BaseKnowledge Base

SecureSecureAccessAccess

Proactive ServiceProactive ServiceRapid

ResolutionRapid

Resolution

Agent AssistedAgent Assisted

In-House RepairIn-House RepairExchangesExchanges

Field ServiceField Service

AnalyzeAnalyze DebriefDebrief CloseClose& Bill& Bill

Repair /Repair /ResolveResolve

Identify Identify & Verify& Verify

Contract Entitlements / WarrantiesContract Entitlements / Warranties

Workflow AutomationWorkflow Automation

PrioritizePrioritize

DeliveryOptionsDeliveryOptions

Plan &Plan &ScheduleSchedule

Service Parts LogisticsService Parts LogisticsSelf-Self-

ServiceService

EmailEmail

PhonePhone

MessagingMessaging(XML/EDI)(XML/EDI)

Manage Product ReturnsSupport Complete Logistics & Repair Processing Needs

ReceiveReceiveand and

InspectInspect

Estimate Estimate andand

ApproveApprove

PlanPlanandand

ScheduleSchedule

Store,Store,ShipShip

DebriefDebriefandandBillBill

BillingBillingMfg &Mfg &InventoryInventory

Shipping /Shipping /ReceivingReceiving

HumanHumanResourcesResourcesContractsContracts

2. Exchanges2. Exchanges

In-House RepairIn-House Repair

Repair,Repair,Refurbish,Refurbish,ReclaimReclaim

IdentifyIdentifyResolutionResolution

NeedsNeeds

Send LoanerSend Loaneror Exchangeor Exchange

Enable 3rd Party Repair Track Actual Repair Costs Update Product Configuration and Repair History

ExchangesExchanges In-HouseIn-HouseRepairRepair

1. Direct Product Return1. Direct Product Return

IdentifyIdentifyResolutionResolution

NeedsNeeds

GenerateGenerateRMARMA

Enterprise Maintenance Management

Planni

ng:

Mai

nten

ance

Planni

ng:

Mai

nten

ance

Planning:

Predictive

Planning:

Predictive

UsageUsage

Meter ReadingsMeter Readings

Inspection LimitsInspection LimitsProduction SchedulesProduction Schedules

Engineering SpecificationsEngineering Specifications

Maintenance RequirementsMaintenance Requirements

DynamicPlan

Adjustments

DynamicPlan

Adjustments

CompleteCompleteDispatchDispatchApproveApproveCreateCreate

W/OW/OSelf-ServiceSelf-Service

Unpla

nned

Unpla

nned

PlannedPlanned

Execution: Workflow DrivenExecution: Workflow Driven

Estimated LifeEstimated Life

MaximizeSafety &

Compliance

MaximizeSafety &

ComplianceBenefits: Optimize

UtilizationOptimize

Utilization

InventoryInventory

HR: SkillsHR: Skills

PurchasingPurchasing

Integrated Product Lifecycle Management

EngineeringEngineering

MarketingMarketing

SuppliersSuppliers

CustomersCustomers

Internal

Internal

External

External

Requirements

Specifications

Drawings

Schedules

Defects

Orders

ProcurementProcurement

InventoryInventoryManagementManagement


ServiceService

Finance /Finance /CostingCosting

MarketingMarketing

SalesSalesConfigurationConfiguration

EnterprIse

IntegratIon

EnterprIse

IntegratIon

•* Not formally a pert of the SCOR Model

Project Management

Project Management

Advanced Collaboration Tools

Advanced Collaboration Tools

Service & Maintain

Service & Maintain

DevelopDevelop

MarketMarket

SellSell

ProcureProcure

FulfillFulfillPlanPlan

ManufactureManufacture

Portfolio Management *Portfolio Management *

Sourcing

Product Intelligence Product Intelligence

GlobalProduct &

ComponentCatalog

GlobalProduct &

ComponentCatalog

ConfigurationManagement

Integrated Product Lifecycle Management

Daily Business Intelligence

Oracle DBI: Real-Time Business IntelligencePre-Built Management Reporting Solution

UsersUsers

NeedsNeeds

AnalysisAnalysis ManagementManagementReportingReporting

TransactionTransactionReportingReporting

UnifiedUnifiedDataData

SummariesSummariesTransactionsTransactions



ManagersManagersAnalystsAnalystsTransaction UsersTransaction Users

PortalPortal

• Order Management

• Planning

• Purchasing

• Manufacturing

• Shipping / Receiving

• Service

• Contracts

• Maintenance

• Product Management

• Order Management

• Planning

• Purchasing

• Manufacturing

• Shipping / Receiving

• Service

• Contracts

• Maintenance

• Product Management

Role-Based Dashboards

LinksLinksReportsReports

Real-TimeReal-TimeResultsResults

GraphsGraphs

Flexible Flexible Time PeriodsTime Periods

Flexible Flexible ComparisonsComparisons

PerformancePerformanceMeasuresMeasures

• Daily updates on key performance indicators

• Actionable information on savings and incremental revenue opportunities

• At a glance:- Service request

status- Contract renewals

& cancellations- Open request aging

& backlog- Percent escalated

Business Intelligence (Example: Service) Timely, Accurate, Relevant

Your One Source For SCOR

enabling the scor-model with oracle supply chain management deliver source make return return plan...

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