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Empowering Employees: The role of L&D in the modern workplace
Sponsored by
Empowering Employees: The role of L&D in the modern workplace
Rob Moss Editor Personnel Today
Jane Hart Speaker and author Centre for Learning and Performance Technologies
Sponsored by
Jane Hart Centre for Learning & Performance Technologies
Centre for Modern Workplace Learning
Empowering Employees: The role of L&D in the modern workplace
The case for Employee-Led Learning
• 5 factors impacting the workplace today and what this means for L&D
The new role of L&D
• 10 practical ways to empower employee-led learning
Agenda (c) C4LPT, 2017 4
The case for
Employee-Led Learning
(c) C4LPT, 2017 5
Old world of workplace learning (c) C4LPT, 2017 6
Digitization (c) C4LPT, 2017 7
Digitization
“The exponential growth of digital connectivity, devices and information is driving profound changes in the way we work, all around all the world.
(c) C4LPT, 2017 8
Digitization
“The exponential growth of digital connectivity, devices and information is driving profound changes in the way we work, all around all the world.
(c) C4LPT, 2017 9
In order to survive in this world, companies need to rethink everything from culture to tools and environments.” Microsoft, 2016
10
Daily work
Company resources
Company training
Work teams and groups
External resources
Professional network
Online communities
External courses
Professional Events
Manager
Coach/Mentor
Knowledge flows
© C4LPT, 2017
Learning habits are changing
Modern Professional Learning
(c) C4LPT, 2017
Multi-generational workforce (c) C4LPT, 2017 11
Exponential information growth (c) C4LPT, 2017 12
Gig Economy (c) C4LPT, 2017 13
(c) C4LPT, 2017 14
Daily work
Company resources
Company training
Work teams and groups
External resources
Professional network
Online communities
External courses
Professional Events
Manager
Coach/Mentor
Knowledge flows
© C4LPT, 2017
Modern Workplace Learning
(c) C4LPT, 2017 15
Daily work
Company resources
Company training
Work teams and groups
External resources
Professional network
Online communities
External courses
Professional Events
Manager
Coach/Mentor
Knowledge flows
© C4LPT, 2017
Modern Workplace Learning
PROVIDE MODERN TRAINING
Design and deliver modern content and learning experiences in line with new ways of learning on the Web
(c) C4LPT, 2017 16
Daily work
Company resources
Company training
Work teams and groups
External resources
Professional network
Online communities
External courses
Professional Events
Manager
Coach/Mentor
Knowledge flows
© C4LPT, 2017
Modern Workplace Learning
PROVIDE MODERN TRAINING
Design and deliver modern content and learning experiences in line with new ways of learning on the Web
SUPPORT MANAGER-LED
LEARNING
Work with managers to help them value and support everyday learning – both individually and in work teams and groups
(c) C4LPT, 2017 17
Daily work
Company resources
Company training
Work teams and groups
External resources
Professional network
Online communities
External courses
Professional Events
Manager
Coach/Mentor
Knowledge flows
© C4LPT, 2017
Modern Workplace Learning
PROVIDE MODERN TRAINING
Design and deliver modern content and learning experiences in line with new ways of learning on the Web
SUPPORT MANAGER-LED
LEARNING
Work with managers to help them value and support everyday learning – both individually and in work teams and groups
EMPOWER EMPLOYEE-LED
LEARNING
Help individuals take
responsibility for their own
continuous self-development
aligned with organisational
objectives, and share
experiences so that the
organisation can benefit from it
too
Learning =
Learner experience
Learning & Work
Learning metrics
L&D service
Traditional v Modern Workplace Learning
Training
One-size-fits-all
Learn then Work
Activity
Command & Control
Work-wide/Life-wide
Personal
Learn at, for, thru Work
Performance
Enable & Support
Responsibility L&D Everyone
(c) C4LPT, 2017 18
TRADITIONAL WORKPLACE LEARNING
MODERN WORKPLACE LEARNING
Content New skills L&D focus
10 ways to empower
Employee-Led Learning
(c) C4LPT, 2017 19
1 – Help managers see the value (c) C4LPT, 2017 20
2 – Recruit for learnability
(c) C4LPT, 2017 21
3 – Nurture and reward learnability (c) C4LPT, 2017 22
4 – Support reflective practices (c) C4LPT, 2017 23
5 – Build Modern Professional Learning skills
Daily work
Company resources
Company-organised training
Work teams and groups
External resources
Professional network
Online communities
Self-organised external courses
Professional Events
Manager
Coach/Mentor
Knowledge flows
How to build a professional network
© C4LPT, 2017
How to locate and subscribe to knowledge flows (e.g.blogs),
avoid information overload, and connect the dots
How to locate, validate, use (and cite) external resources
How to locate online courses and study online
How to participate in online conferences and live events
How to get the most out of online communities
(c) C4LPT, 2017 24
6 – Make self-organised learning a key part of
your organisation learning strategy
Set their professional
goals and identify
resources
Daily Learning Workout
Document Progress
Evidence Performance
Share Activity & Achievements
(c) C4LPT, 2017 25
Daily work
Company resources
Work teams and groups
External resources
Professional network
Online communities
External courses
Professional Events
Manager
Coach/Mentor
Knowledge flows
© C4LPT, 2017
Company training
26
Personal Learning
Space
PebblePad
PebblePocket
7 – Promote Personal Learning Systems
8 – Support sharing of experiences in work groups
(c) C4LPT, 2017 27
9 – Facilitate Show Your Work events
(c) C4LPT, 2017 28
10 – Offer a Learning Concierge service
(c) C4LPT, 2017 29
