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TRANSCRIPT
Employee Handbook
Corinth Gymnastics, Inc.
1402 N. Corinth St. Suite 106 Corinth, Texas 76210
940.498.4FUN 940.488.4386
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Table of Contents
Contents Table of Contents ................................................................................................................................................. iii
Corinth Gymnastics, Inc. ..................................................................................................................................... 1
Mission Statement ............................................................................................................................................ 1
Goals ...................................................................................................................................................................... 1
Objectives ............................................................................................................................................................ 1
Values .................................................................................................................................................................... 1
Job Responsibilities .............................................................................................................................................. 3
President and CEO ............................................................................................................................................ 3
Director ................................................................................................................................................................. 3
Co Director .......................................................................................................................................................... 3
Finance Manager ............................................................................................................................................... 3
Office Manager ................................................................................................................................................... 3
Recreational Program ..................................................................................................................................... 3
Girls Gymnastics Team - Head Coach ........................................................................................................ 5
Boys Gymnastics Team - Head Coach ....................................................................................................... 5
Special Events - Coordinator ........................................................................................................................ 5
Staff ........................................................................................................................................................................ 7
What the Business Expects of You .................................................................................................................. 9
The Company's Short List of Expectations ............................................................................................... 11
All Coaching Departments Education ........................................................................................................ 15
Entry Level: (30 days) .................................................................................................................................. 15
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Level 2: (3 Months) ....................................................................................................................................... 15
Level 3: (6 Months) ....................................................................................................................................... 15
Hand Book............................................................................................................................................................. 17
Gym Maintenance .......................................................................................................................................... 17
Training ............................................................................................................................................................. 17
Schedules and Attendance ......................................................................................................................... 17
Introductory/Probationary Period......................................................................................................... 17
Performance Evaluation/Wage Increases ........................................................................................... 17
Overtime ............................................................................................................................................................ 19
Holidays ............................................................................................................................................................. 19
Safety .................................................................................................................................................................. 19
Image/Uniforms, ................................................................................................................................................. 19
Teamwork, ........................................................................................................................................................ 21
Employee Parking ......................................................................................................................................... 21
Harassment ...................................................................................................................................................... 21
Terminable Offenses..................................................................................................................................... 23
Be Prepared to Teach ................................................................................................................................... 23
Spotting ............................................................................................................................................................. 23
Conduct with Students and Customers ................................................................................................. 27
Customer Service Tips - Recognize Customers Promptly .................................................................. 31
BE ENTHUSIASTIC ........................................................................................................................................ 31
SMILE ................................................................................................................................................................. 33
BE ATTENTIVE ............................................................................................................................................... 33
BE RESPONSIBLE ........................................................................................................................................... 33
LISTEN ............................................................................................................................................................... 33
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MAKE EYE CONTACT ................................................................................................................................... 33
Safety and Emergency Procedures .............................................................................................................. 35
Instructions in the Event of an Accident ............................................................................................... 35
Dealing With a Serious Accident .............................................................................................................. 35
Registration/Information Form ................................................................................................................... 37
Legal Precautions .......................................................................................................................................... 37
Private Lesson Procedure .......................................................................................................................... 41
Job Allocation Worksheet for Salaried Positions ................................................................................... 43
Salaried Positions .......................................................................................................................................... 43
Definitions ........................................................................................................................................................ 45
The below are NOT 'productive teaching hours': ............................................................................. 45
Employee Handbook Agreement ................................................................................................................. 47
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Corinth Gymnastics, Inc.
Mission Statement
Our mission is to provide children with safe, enjoyable gymnastics training and after school care that will emphasize discipline, develop physical skills, and inspire confidence and self-esteem.
Goals
Our goal is to be the leading provider of gymnastics training within Corinth and the surrounding area.
Cheerful employees
A business family community
Teach proper gymnastics in a friendly environment
Objectives
The objectives that will support this goal are:
Increase community awareness through community involvement
Maintain USA Gymnastics safety certifications for the coaching staff
Develop gymnasts to their best abilities
Values
We at the Corinth Gymnastics, Inc. dedicate ourselves to the following principles of conduct:
Be aware of the safety of the children within our care at all times
Act with integrity
Value the individual child’s ability
Treat each child as an individual person
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Job Responsibilities
President and CEO
Marketing
Gym Management
Director or Operations
Program Coordinator
Operations Manager
Co Director
Program Coordinator
Operations Manager
Finance Manager
GL
NP
P/R
Office Manager
Customer Service
NR
Registration
Enrollment
Administrative assistant
Cleaning & maintenance delegation
Cleaning supplies
Recreational Program Supervisor
Supervise Recreational Gymnastics (includes Special Needs program)
Schedule classes
Lesson plans
Rotations
Staffing (includes employee review)
Maintaining recreational area
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Girls Gymnastics Team - Head Coach
Coach Team
Supervise Compulsories (employee reviews)
Workout schedules
Team Lesson Plans and rotations
Team coach training and education
Uniform selection (final purchase through Pro-shop)
Meet Fees
Posting and collecting
Meet entry
Post meet schedules
Coaches fees (posting and collecting)
Maintaining team area
Boys Gymnastics Team - Head Coach
Coach Team
Supervise Compulsories (employee reviews)
Workout schedules
Team Lesson Plans and rotations
Team coach training and education
Uniform selection (final purchase through Pro-shop)
Meet Fees
Posting and collecting
Meet entry
Post meet schedules
Coaches fees (posting and collecting)
Maintaining team area
Special Events - Coordinator
Birthday Parties
Parents Night Out
Staffing and organizing
Maintaining Special Events areas
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Coaching Staff
Cleanliness and orderliness of all areas of the gym used for all events Come to work with a cheerful attitude
Calling absent students after each class or day
Teach only the material in the lesson plan
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What the Business Expects of You
Kids Come First — You are a special person at work. You are an important personality in the lives of all the children. Don't take this responsibility and title lightly. Corinth Gymnastics does not give the title of "coach" to just anyone. Uphold your character, integrity, and best intelligence on the job and give Corinth Gymnastics your best performance.
Reverence for the Company - The Company itself requires your respect. Numerous people depend upon the Company for either their education or recreation (the children) or their livelihood (the employees). As an employee, you are responsible to safeguard the Company's (1.) Principles (2.) Profits (3.) Image (4.) Security. Care enough for the Company and yourself to give the customers what they expect from their one visit each week.
Keep the Children Safe - Lack of vigilance is the #1 cause of accidents. Most accidents are preventable. Repeatedly recite the safety rules and consistently enforce the safety rules with your students. Keep your students in your line of sight. Arrange your spotting, stations, or pathways so that your group always stays in your line of sight. It's your job to monitor and ask unauthorized visitors to remain in the observation area
Humor and Goodwill — Do your part to spread goodwill and to generally maintain a sense of humor on the job. Negativism and cynicism are in direct opposition to a pleasant work environment and healthy company.
Teamwork — Never forget that a cornerstone of quality is teamwork. Teamwork allows individuals to achieve results far above normal expectations.
Trustworthiness — In general, we want to maintain an atmosphere of unconditional respect and trust for each other in the workplace. We all work towards a common goal and trust must be at the forefront of our working relationship. Corinth Gymnastics trusts that all of its employees will perform in a fashion beneficial to the Company.
Professionalism — Discretion, honesty, image, and diligence are attributes that are expected from Corinth Gymnastics' employees. Examples: being well spoken, manners, courtesy, good personal hygiene. Remember that our employees are always on stage. Whether on the floor of the gym, behind the desk or even in the office (the walls are very thin), our employees are expected to behave in a professional manner.
Keep it personal — The success of Corinth Gymnastics depends on our coaches forming the appropriate relationships with the students and their families. Learn
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the first names of ALL your students. Try to learn the names of the parents as well. The parents of your students will appreciate communication regarding their children. Give them detailed information regarding their progress. Remember that anyone can open a gym; it takes extraordinary service to persuade them to send their children to Corinth Gymnastics.
You can create success — Help us create success by giving yourself to the children during the hours of your employment. This cannot simply be a request. The reality is that the future of the Company relies on each employee working to their full potential. The success you achieve in any workplace is a reflection of who you are and how you decide to approach your job.
Put on a Happy Face – There are many reasons to be happy at work. You will affect the lives of hundreds of children. You will also take as much from the children as they take from you. Hopefully, you will recognize your importance for the gym, in the lives of the children, and for the parents as well.
Every contribution is an important one – Your contribution to the Company is vital, whether you work a forty-hour week or only a single hour. Your performance may be the only experience that a family receives from Corinth Gymnastics. Customers will not know about the contentment of other students or parents. They will judge Corinth Gymnastics according to what they receive and what they see during their visit.
Your impact can be far reaching – In many companies it is easy to do the minimum. In our company, going above the minimum will have a clearly recognizable impact. Don't lose sight of the "small" things that you can do. Those small things may provide remarkable results.
"Catch Kids doing things Right" – Praised behavior will often be repeated behavior. Put an emphasis on praising children who are behaving appropriately, instead of focusing on inappropriate behavior. Keep this method at the fore of your instruction and you will be surprised at the results.
The Company's Short List of Expectations
Coming to work consistently on time.
Starting classes right on time.
Ending classes right on time or even a minute or two late.
Bring energy and enthusiasm to class.
Be creative during the class.
Explain the rotations quickly to reduce the time the children sit.
Place exactly the hours on your time card that you actually worked.
Computer use – Computers are for Company use. Please check personal e-mails, play computer games, do homework, etc. on personal time.
Cell phones – cell phones must be turned off while at work.
Wearing the appropriate uniform.
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Rotating on time to complete the lesson plan appropriately.
Jumping in and trying new things.
Report achievements to the parents in a spontaneous and genuine manner.
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All Coaching Departments Education
Every instructor at Corinth gymnastics must complete the follow items to ensure the best
success as an employee. When hired there will be farther explanations of where and how to
complete these required field.
Entry Level: (30 days)
Corinth Gymnastics Employee Handbook Orientation & Test
Coaching 101 – All Chapters with Knowledge review
Fundamentals of Gymnastics Instruction - Online
Level 2: (3 Months)
Rookie Coaches Gymnastics Guide & Test Sequential Gymnastics Book & Test
15 ways to develop confidence & self-esteem Quiz
Solving the mystery of motivation & quiz
Level 3: (6 Months)
Safety Certification & First Aid - Online
CPR Certification – American Red Cross
Professional Development Program Video & Workbook
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General Hand Book
Gym Maintenance
Our facility needs to remain clean, fresh and inviting. Parents will not want their children attending a facility that is dirty or in disrepair.
Cleaning schedules will be posted in the office.
Everyone is responsibility to complete the items on the cleaning checklist as scheduled.
Training Education
We stress training for all employees in each business segment. Your direct supervisor will review your training program and schedule with you.
All staff members are required to attend meeting and in-service training.
If these occur on weekends or time-off, every attempt will be made to schedule the events well in advance so that everyone is able to attend.
Schedules and Attendance
If you know that you need a specific day or days off, put that request in writing and submit it to your supervisor at least one week prior. You are responsible for securing a replacement if you need time off. A director must authorize replacements. If an authorized replacement is not found it will be your obligation to instruct the class.
You are part of a team. Our customers and your coworkers count on you. If you cannot work a scheduled class, you must notify a manger personally with as much advance notice as possible. Do not leave messages on the answering machine letting us know you cannot work-that gives us no time to adjust our schedule to your absence.
Introductory/Probationary Period
All new employees are subject to a 60-90 day introductory/probationary review period. This enables the management to evaluate progress and proficiency before permanent employment begins.
A mutual understanding that employment is at will. At the end of the 60-90 day review period each employee will receive an informal review presented by your supervisor. Continued employment will be based on your performance during the probationary period.
Performance Evaluation/Wage Increases
Your supervisor is continuously evaluating your job performance. The primary reason for performance evaluations is to identify strengths and weaknesses and to reinforce good habits and develop ways to improve challenge areas. Performance evaluations and wage increases are two separate issues. While performance evaluations are designed to help to train you, wage increases are based on merit and service rendered. All employees are eligible for an annual wage increase in accordance with performance evaluations: annual increases are not guaranteed.
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After completion of your probationary period, performance evaluations will be conducted every six months for all employees. A performance review does not guarantee that you will be given a wage increase. Remember that wage increases are earned through high-level performance. Salary reviews are conducted at a minimum of once a year at the anniversary date and at the end of your introductory period.
Overtime Policy
Corinth Gymnastics does not permit overtime hours.
A workweek consists of Sunday-Saturday of every week regardless of payroll cut-off dates.
Holiday Schedule
The following holidays are observed: New Year's Day, Good Friday, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas day.
Depending on when these holidays fall, additional days may be allotted for closing.
Safety Importance’s
Safety is the primary concern in every aspect of planning and performing all Corinth Gymnastics' activities. All employees are responsible to maintain habits of safety while working at Corinth Gymnastics. Any concern regarding safety of equipment must be reported to the Gym or Program Director immediately. Be sure that you are aware of the location of the first aid kit.
If an accident occurs that involves an employee or member, an accident report must be immediately completed so that the information is current and accurate. Inform your Gym Director or Program Director of the accident/incident so that a follow-up call may be made.
Image/Uniforms,
To our customers, you are Corinth Gymnastics. They entrust you with their most precious asset, their children. So maintaining the proper image is important.
We wear uniforms so that customers can identify us immediately. All employees are to be in the proper uniform each day. Black shorts or warm-up pants are to be worn; however gym management reserves the right to approve any item of clothing. Cut-offs or extremely short shorts are not acceptable coaching attire.
We will issue uniform clothing to you. These uniforms remain the property of the company and must be returned when requested. Items not returned are deducted from the final paychecks.
Do not wear uniforms for any activity outside the scope of your employment. Remember you are a company representative while in uniform no matter where you go.
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Good personal hygiene habits are expected and will be discussed with you if necessary. Hair is to be neat and clean, and tied back while teaching. Men are expected to be clean-shaven: beards and mustaches trimmed. Gum chewing is not allowed in any area of the facility. Jewelry should be minimal: hoop or dangling earrings represent a safety hazard and may not be worn while teaching.
Teamwork Fundamentals
Good teamwork is a large part of any organization's success.
As part of Corinth Gymnastics team the "it's not my job" attitude will not be accepted.
Employee Parking
Do not take the parking spaces directly in front of the facility.
Employees must use the rear parking.
Harassment Policy
Corinth Gymnastics intends to provide a work environment that is pleasant, helpful, comfortable and free from intimidation, hostility or other offenses that might interfere with work performance. Harassment of any kind, whether verbal, physical or visual will not be tolerated. Harassment is not necessarily sexual in nature. Harassment includes, but is not limited to: words, signs, jokes, pranks, intimidation, physical contact or violence.
Prohibited sexual harassment includes: unwelcome sexual advances or requests for sexual favors: offensive verbal or physical conduct of a sexual nature, display of sexually suggestive graffiti (objects or pictures); and other sexually oriented behavior that unreasonably interferes with an individual's work performance or creates an intimidating, hostile or offensive environment.
This policy prohibits such contact on the part of individuals at all levels of the company as well as members and guests. Any employee that becomes aware of an incident or harassment, whether by witnessing, being a victim of the incident, or being told of the incident, must bring the matter immediately to the attention of any one of the following individuals:
o Owner
o Director
Appropriate investigation and necessary disciplinary action will be taken. Any employee found to have harassed a fellow employee or subordinate or member will be subject to severe disciplinary action or termination. Corinth Gymnastics will take any additional action necessary to appropriately correct the situation. Corinth Gymnastics will not retaliate against an employee who made a good-faith report of alleged harassment, even if the investigation into the complaint proves inconclusive.
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Terminable Offenses
Some offenses are so damaging to the business that they must result in immediate termination from the company. We list the following so that each employee has a clear knowledge and full understanding of what actions are considered unacceptable to anydegree, and will seek assistance if there remains any doubt as to which actions constitute terminable offenses.
Theft of company property regardless of value.
Discourtesy or abuse of any kind to any customer.
Failure to report for an assigned shift.
Insubordination.
Falsification of records.
Gross neglect of duties.
Be Prepared to Teach
Providing a consistently excellent class is the only way to ensure the success of the Corinth Gymnastics program. A major portion of our ability to provide a great class to our students relies on you and the extent to which you prepare for and execute the lesson plan each week. We cannot deliver a high quality teaching experience to our students if we are not prepared to deliver the product the right way every time.
Teaching at Corinth Gymnastics is curriculum based. This means that every child in a given age group follows the same lesson plan each week. This is how we are able to know what has been presented to each student regardless of his or her class time and date. In a non-curriculum based program each instructor gets to determine what to teach in any given class.
Remember that following the lesson plan does not mean that you are expected to be a robot or to ignore the individual needs of a particular student. Your style and flair are what make you unique and interesting to the students. We encourage instructors to use their individual techniques as an overlay to the curriculum, but not as a replacement for the curriculum.
Equally important is to follow the timeline for the class. Avoid spending too Much time in the opening warm-up or in non-instructional time such as drinks, moving to the next rotation, and closing activities.
Spotting Safely
The purpose of spotting is to protect the athlete and provide the needed safety assistance to make sure that the chance of injury in performing a new or difficult skill is minimized.
The second purpose is to help the athlete accomplish the skill.
Here are 10 key safety guidelines that should always be considered in spotting.
Be sure the difficulty level of the skill is appropriate to the capabilities and experience of the performer.
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Learn to spot effectively the most basic skills first. Allow sufficient time to adequately master each level of spotting progressions.
Establish a clear, accurate communication link with the performer.
Be absolutely certain that both you and the performer are in the proper position and ready to interact.Be sure you know, understand, and appreciate the full potential of the skill, particularly the more critical aspects of how to spot it.
Carefully match your own physical readiness and capabilities to that of each individual performer. Always ensure the margin for safety is overwhelmingly in the performer's favor.
Learn what to expect from each performer. Make every effort to read the performer's weaknesses.
Be prepared for the unexpected. Maintain constant vigilance throughout the skill in its entirety.
Develop a healthy respect for the risks and potential hazards involved in any spotting situation. Know your limitations.
Always be keenly aware the prime consideration is protection of the performer's head and spinal column.
-Gerald S. George USGF Director of Safety
Conduct with Students and Customers
There must be a tremendous sensitivity towards the manner in which we conduct ourselves around our students. Even the perception of impropriety may result in incredible personal turmoil and damage to the reputation of the business. These standards are adopted to avoid compromising situations. Adhere to the guidelines strictly.
There must be a minimum of two staff members present when there are students in the facility.
We have a "full view" policy. Never take a student anywhere in the gym where you cannot be seen by other students, parent and/or staff. Never cover up viewing windows. Students are never permitted in any storage rooms or coaches office.
Never take a child to the restroom alone. When a child needs assistance in the restroom and his/her parents are unavailable, staff may do so only with the restroom door open at least 1 foot. This will compromise privacy, but maintains our "full view" policy.
Profane or abusive language will not be tolerated in the facility with parents or students.
Rudeness or indifference cannot be displayed to any customer.
Spotting students in gymnastics and other physical activities requires physical contact. Teachers must be aware of the placement of hands on students when spotting. Avoidance of the "No Zones" (chest, buttocks and genital region) is critical. Learn proper spotting techniques that avoid the "No Zones". Occasionally, a student will
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"miss" a skill and the teacher will end up with unintentional contact with a "No Zone". Provided this is infrequent and unintentional, it is understandable. The best course is a simple "Oops! Sorry about that!" then move to the next skill. If a student has intentional contact with one of your "No Zones" (For example, some children find it fun to spank the teacher) you must make it clear that it is not acceptable behavior.
Discipline can become a problem with some students. Remember that good class behavior begins with the instructor. No physical or verbal abuse is tolerated. During a class if a student is uncontrollable or does not respond to the teacher's efforts to guide them to acceptable behavior, remove that student from the gym to the care of his/her parent or guardian or the instructor or director in the lobby CUSTOMER SERVICE
One of the main reasons people remain at a gym is because of how they are treated. Corinth Gymnastics must be customer service oriented to remain in business. One of your most important missions is to continue a pattern of service excellence with each of our customers. Our goal will be to exceed the expectations of our customers.
A full view of Corinth Gymnastics customer service will be provided with your training, but these are some important highlights:
Customers should be acknowledged immediately upon entering the gym.
If you are working on another task when a customer enters, greet them and let them know you will be with them right away.
Phone calls should be answered “Corinth Gymnastics" this is (clearly state your name).
Customers who are at the desk should be served before phone customers if they arrived first.
If you need to put a caller on hold tell them, "let me finish with the customer at the counter and I'll be back with you in seconds."
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Customer Service Tips - Recognize Customers Promptly
If you are busy with something else, put it aside and go to the customer.
If you are with another customer, acknowledge the second customer's presence. No one likes to think they are being ignored.
Prompt attention is a form of flattery.
BE ENTHUSIASTIC
Put yourself in the proper frame of mind before greeting your customer.
You may have seen several customers, but the next customer who walks into the gym will have seen you only once.
Welcome them with as much energy and enthusiasm as you greeted your first customer.
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This communicates to the customer that you are happy to be of service.
SMILE
Your attitude affects your customer's first impression of you.They will respond more positively to a smile than to a frown. It's contagious!
A friendly smile puts everyone in a positive frame of mind and a more receptive mood.
BE ATTENTIVE
Always try to give your customers your undivided attention.
Never make your customers feel they might be interrupting your work.
You are not doing them a favor by serving them. They are doing you a favor by giving you their business.
If your customers need help, never leave them to assist someone else.
BE RESPONSIBLE
When you receive a question, concern, or complaint, you are responsible for seeing it through to resolution.
If you are unable to resolve the situation, accompany the customer to the appropriate staff member.
LISTEN
Look at your customers when they speak to you.
Concentrate on what they say.
Listening also demonstrates that you consider your customer's feedback to be valuable.
MAKE EYE CONTACT
When you see a customer enter the gym, you should always acknowledge their presence promptly with eye contact and a smile. If you do not appear interested in . greeting them, they may feel ignored or treated rudely.
From the very moment our customers enter Corinth Gymnastics we want them to feel welcome and comfortable by establishing a good rapport.
These tips may seem to apply only to the parents of our students and prospective
customers, but most of them relate to how you instruct the children during their class time
and how you relate to them before and after class. Remember that customer service must
extend to not only the parents, but to the children, relatives, and friends that may be
visiting and their siblings.
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Safety and Emergency Procedures
An accident is the way things happen without any planning, apparent cause, or deliberate intent and so it is inevitable that accidents will occur in the gym. Planning, deliberate effort, and sometimes simple good fortune can eliminate injury or distress in the gym. Safety of the students, staff, and any person at the facility must be the primary concern and where our efforts are directed first. Every facet of our classes and our facility must be geared towards providing the safest environment possible. Accidents must be those occurrences that are truly accidents and not the result of negligence on the part of the business.
Since accidents are inevitable and they will come at an unexpected moment, it is very important that the staff has a plan for such a moment. In movies and books the heroes can usually find a solution to the problem in seconds and remain cool while chaos is all around them. In real life most people find that it is very difficult to come up with ideas off the top of their heads and that it is all to easy to get caught up in the emotion and distress of the moment.
Planning will help eliminate most of the doubt and hesitation that go along with an accident. Training and drilling accident procedures are also necessary elements of preparing to handle accidents.
Instructions in the Event of an Accident
Handling an accident properly reduces trauma and keeps you and the Company on firm legal ground.
Follow the these procedures carefully to help ensure the health of the party and to help minimize a lawsuit.
The best deterrent to a lawsuit is to do what we are in business to do... to care about the person in the accident and to make sure the accident party knows it!
Dealing With a Serious Accident
Administer CPR if the injury is life threatening. (ONLY if CPR certified.)
Do not move the child. Make the child comfortable and offer reassurance.
Do not allow movement if damage to the spine is possible. Stabilize the
Head and spine and allow the professionals to take over when they arrive.
Call 911
Pull the child's registration form to see if there is any special medical information on the form.
Notify the parents of the general nature of the accident. Do NOT offer ANY opinion or assessment of the cause of the accident nor the diagnosis.
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Registration/Information Form
Make a PHOTOCOPY of the original registration and waiver and RE-FILE THE ORIGINAL FORM! NEVER ALLOW FORMS OFF THE PREMISES.
Give PHOTO COPY of PERMISSION TO TREAT to the EMT's
PARENT RELATIONS (responsibility of the Instructor and the Program Director)
Show your concern for the accident child's welfare but do NOT admit guilt no matter how sad you may feel. Innocent people have been found guilty because they confused their sadness with being guilty of causing an accident and said as much.
Travel to the hospital with the child if the accident requires a hospital trip (essential if the parents could not be notified).
The INSTRUCTOR should phone the parents the DAY OF the accident to inquire about the health and well-being of the child.
The DIRECTOR should phone the parents the DAY AFTER the accident to check on the child's health and well-being.
If the accident requires a long-term recovery don't forget to call periodically throughout the weeks to inquire of the child's well-being.
For hospital stays of more than a couple of days be sure to visit the child in the hospital. For less severe, send the child a card.
A gift such as a book, stuffed animal, etc. after a severe accident is appropriate. Present the receipt to the office for reimbursement.
Legal Precautions
Say little: ONLY give the parents a brief, objective, non-judgmental description of the incident. Example: "she was doing a round-off, flip-flop on the floor and reached backwards as she fell, resulting in an arm injury." Lawsuits have been lost because the defendant confused feeling sad with feeling guilty.
NEVER express or imply fault or negligence. Your sadness or empathy for the accident child can very easily cause you to imply guilt when you, in fact, were not.
Complete the Incident Form in its entirety and give to the Club Director immediately.
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Private Lesson Procedure
Private lessons are a privilege: Arranging private lessons in the gym is a privilege for staff members. To maintain this privilege requires that you know and follow the following procedures.
You are your own agent: The decision to engage in private lessons or not is totally up to you, i.e. you are your own agent: you schedule the lesson, collect the money, complete all forms, and distribute the Company's share to the front office person. Additionally, as you act as your own agent, you are responsible for paying all taxes you incur.
At what times may private lessons be scheduled? The needs of the Company must come first and our facility is scheduled.
Private lessons may NOT be scheduled during the time THAT discipline is conducting class. (Example: you may NOT arrange a private lesson for tumbling during any time a tumbling class is being conducted.)
Private lessons may NOT be scheduled at a time when the lights would not otherwise be turned on (the hourly cost of operating utilities FAR exceeds the Company's benefit from private lessons).
No private lesson may take place in the gym when there is not another staff member also present in the gym.
Birthday parties, special events, etc. have priority for space. Please check the calendar for scheduled events prior to scheduling a private.
Some students may be able to arrive early, say 3:00 PM before regular classes begin and that is OK. We realize the available times are restrictive, but that's the nature of our business.
We recommend no more than 1 hour of private lessons per week for each 5 teaching hours
for the Company. A business arrangement must be good for both parties. Envision the
detriment to Corinth if a person employed for 1 hour per week were to arrange 10 private
lessons per week. In essence, this person would be `setting up their own business,' utilizing
the Company's costly real estate, apparatus, utilities, hazard insurance and liability
insurance to the detriment of Company revenue. Additionally, it is obvious that the
Company cannot schedule a staff member to teach a class if he/she is conducting a private
lesson at that time. It is your responsibility to monitor all aspects of your private lessons.
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Job Allocation Worksheet for Salaried Positions
Salaried Positions
At Corinth Gymnastics, a salaried position is reserved for select management positions. Note that salaried job responsibilities also demand time to complete leadership or administrative responsibilities in addition to the regularly scheduled classes for that manager. Managers of tuition-based programs will need to dedicate 80% of their time to 'revenue generating teaching hours' and 20% of the hours dedicated to their program as administrative time ('other hours'). This includes
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providing training for their department and being available to step in and assist when needed elsewhere within the Company.
Note also, that it is your responsibility to keep your job aligned with the guidelines on this page.
Definitions
'Revenue generating teaching hour': When you teach or coach your own regularly scheduled group of students (with target ratio).
The below are NOT 'productive teaching hours':
Assisting or training another coach
Warm-ups when you do NOT participate in aiding the students during the warm-up activities. (in other words, if the warm-up could be preformed by another coach without your presence.)
Cleaning the gym during warm-up or scheduled teaching hours.
Private lessons
‘Other hour': an hour dedicated to some productive task which helps the Company reduce payroll in some manner or another. It is your responsibility to find, schedule, and/or negotiate your own 'other hours'. `Other hours' include:
Cleaning, vacuuming, etc.
Facility maintenance or repair
Training of other teachers or coaches
Front office administrative work
Back office administrative work
Special projects
Helping or teaching special events
Administrative for your program (20% of your program's teaching hours for Managers)
Teaching hours (for individuals who can handle a larger teaching load)
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Employee Handbook Agreement
By signing below you acknowledge that you have received, read, and agree to abide by the
policies and procedures set forth in the Corinth Gymnastics Employees Handbook.
Please return this signed form to the front office.
Printed name: ______________________________________
Signature: ______________________________________ Date: ____________________