employee experience series...employee experience series part 1: culture & community masterclass...
TRANSCRIPT
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 1Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 1
EmployeeExperienceSeries
1PART
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 2
Welcometo Today’s Program!
Agenda▪ Cartoonist
▪ Home Office Ergonomics
▪ Diversity & Inclusion Beyond COVID-19
▪ Facebook HR Top 5 Questions Answered
▪ Closing Remarks
▪ Giveaway
▪ Upcoming Events
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 3
Katie Chappell
Illustrator Katie Chappell is a virtual scribe and live illustrator best known for her fresh wobbly illustration and giant live window paintings.
She has illustrated for global clients including Facebook, Google, Dove and Nespresso among many others.
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 4Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 4
Home OfficeErgonomics
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 5
Anna Siebelink
The Facebook Facilities Workplace Design Team manages the Ergonomics Program. They have partnered with Balanced Image Inc. since 2007.
Founded in 1999, Balanced Image is a woman owned company based in the SF Bay Area. They work with their clients worldwide, who range in size from 5-50,000 workers.
Their services include program management, individual ergo assessments, and workshops.
Anna Siebelink, is a licensed Physical Therapist and the founder and President of Balanced Image
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 6Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 6
Diversity & Inclusion Beyond COVID-19
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 7
Sameer Chowdhri
Sameer Chowdhri is the global head of HR solutions at Workplace from Facebook. He brings more than 21 years of HR experience at Facebook, Microsoft, Accenture and GE.
Chowdhri is recognized as an industry thought leader on culture and digital transformation. He has experience of having worked with C-Suite executives across large enterprise companies including Starbucks, Walmart, GSK, Nestle, Farmers Insurance and AirAsia.
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 8
Sameer ChowdhriGlobal Head, HR Solutions, Workplace from Facebook
Recognized as 2020’s Top 29 Silicon Valley HR Executives on Social Media
Email: [email protected]
LinkedIn: sameerchowdhri
Twitter: sameerchowdhri
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 9
Today we’re going to work together to explore, learn and share our experiences on diversity and inclusion, its importance, strategies and actions you may take create belonging in your organization.
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 10
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 11Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 11
Inclusion
Diversity Inclusion Belonging
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 12
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 1313
33%Higher
Profitability
19%Higher
Revenue
60%Decision Making
64%Attracting
Talent
54%Employee Turnover
56%Innovation
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 1414
Phases of Change
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 1515
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 1616
Diversity, Inclusion
& Belonging
builds a Connected Culture
that keeps the employee
life cycle goingLearning &
Development
Reward & Recognition
Compensation& Benefits
Employee Engagement& Sentiment
Find
Grow
Keep
RecruitingEmployee Safety & Well Being
OnboardingTalent Management
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 1717
Feeling Secure
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 1818
Supported
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 1919
Accepted
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 2020
Included
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 21
Belonging is
Supported Accepted IncludedFeeling Secure
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 22
How do we get there?
Inclusion Equity IntegrationRepresentation
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 2323
Social Employee Resource
Groups to connect people
who share the same
identity.
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 2424
‘D&I’ Page on Knowledge
Library to share programmes
and resources that drive
inclusion.
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 2525
Executives live inclusion strategy Q&As
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 2626
giving everyonea voice
psychologicalsafety
buildingcommunity
Diversity, inclusion & belonging is…
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 2727
Building an open, diverse and inclusive culture
Workplace helps store managers, partners and leaders build community together
Third Place Development Series
Pour Over Sessions
Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 2828
Care Culture Community
3Cs approach to building EX & belonging
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 2929
Care Culture Community
3Cs approach to building EX & belonging
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 3030
Priorities & Goals
• Personal Check-in
• Line of communication with 1:1 groups
• Manager Check-ins – twice a day
• Understanding work requirements
• Alignment on goals and progress
• Focus on impact – what does good look
like
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 3131
Worklife Balance Management
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 3232
Team Engagement
Stay in touch on big and small moments
Personal Check-Ins
Weekly Fun challenges in Team groups
‘Friday on my Mind’
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 3333
Care Culture Community
3Cs approach to building EX & belonging
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 3434
Purpose
Strategy
Plan
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 3535
Values based Recognition
Align achievements and impact to company values
Make recognition personal and meaningful by calling out ‘Why they are being recognized’, ‘What was the impact of their work’ and ‘Which company value did it exhibit
Use Recognition/Thanks@ group and assign values badges to drive social recognition and reinforce company values
Create team community, boost employee morale and promote team’s hard work with Achievement post
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 3636
Recognition
Use Org chart to identify peers and nominate, e.g. "win of the week" or top teammate this month.
Workplace Live award ceremonies or employee spotlights from leaders.
Live stream different types of charity events or fundraisers to drive further engagement and participation.
12%
82%
Happy employees are 12% more productive
Workplace enables leadership recognize and share employee achievements
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 3737Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR
Helping different Delta crews recognize each other’s hard work
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 3838Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR
Helping different Delta crews recognize each other’s hard work
15,000Weekly posts
and comments
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 3939
Learning model
60% 20% 10% 10%
On the job Peer to peer Community Structured
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 4040
Group Learning
Share learnings from day-to-day work experiences, leadership live videos and curated skills-based training with links to training materials and events.
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 4141
Learning Units
Organize content in short bite-size videos
easy to consume modules and
structure them as needed
Drive continuous learning by updating short
modules with latest information
Share Organizational Priorities top down or
a peer learning from the frontline in their
authentic voice bottoms up
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 4242
Micro Learning
Breakdown structured learning content into short modulesUse multiple visuals live Workplace Live, Videos and pictures to make this visually engagingOn-demand, easy to discover with short assessments to check-in on training effectiveness
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 4343
Pre Onboarding
Build community before they join and create an identifiable online culture
Welcome them with a ‘Live’ session with your CEO/Organization Leader
Make ‘Day 1’ onboarding experience easier by sharing important information on paperwork and resources
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 4444
Onboarding
Build organic connections with organizational and team onboarding groups
Make ‘Day 1’ special with a personal message introducing them to the team
Go Live from the ‘Virtual Orientation’ and make the experience social
Share training videos and links to resources in the knowledge library
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 4545
Onboarding
Connect them with a buddy/mentor and help them set a private group
Help them find their community by introducing them to Employee Resource Groups
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 4646Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR
Driving smarter problem solving with a 73% reduction in emails sent
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 4747Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR
Driving smarter problem solving with a 73% reduction in emails sent
Reduction in overall training costs
Improvement in Turnaround time
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 4848
Sentiment Analysis
Micro Pulse is a great way to seek timely insights into key drivers of employee experience
Simple 3-question survey on different topics like company strategy, employee policy or townhall meeting
Insights on company sentiment
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 4949
Care Culture Community
3Cs approach to building EX & belonging
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 5050
Covid Stories and Discussions
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 5151
Inclusion and Belonging
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 5252
Inclusion and Belonging
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 5353
Building Resilience Health Well Being
Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 5454
Diversity, Inclusion
& Belonging
builds a Connected Culture
that keeps the employee
life cycle goingLearning &
Development
Reward & Recognition
Compensation& Benefits
Employee Engagement& Sentiment
Find
Grow
Keep
RecruitingEmployee Safety & Well Being
OnboardingTalent Management
![Page 55: Employee Experience Series...Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 36 Recognition Use Org chart to identify peers and nominate, e.g. "win](https://reader034.vdocuments.us/reader034/viewer/2022052315/609f056207f32d625a03c385/html5/thumbnails/55.jpg)
Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 5555
Join the GlobalHR Community
workplace.com
Email: [email protected]
LinkedIn: sameerchowdhri
Twitter: sameerchowdhri
FB.ME/COVIDWP
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 56Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 56
Facebook HR Top 5Questions Answered
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 57
Participate in our quiz
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Go to www.menti.com& use the code
76 53 77 4
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 58
Sameer Chowdri
Sameer Chowdri is the global head of HR solutions at Workplace from Facebook. He brings more than 21 years of HR experience at Facebook, Microsoft, Accenture and GE.
Chowdri is recognized as an industry thought leader on culture and digital transformation. He has experience of having worked with C-Suite executives across large enterprise companies including Starbucks, Walmart, GSK, Nestle, Farmers Insurance and AirAsia.
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 59
Max Muller
Max Muller has more than 40 years of business experience as an attorney, businessman and professional trainer.
He is the bestselling author of several books like "The Manager's Guide to HR: Hiring, Firing, Performance Evaluations, Documentation, Benefits, and Everything Else You Need to Know, Second Edition" AMACOM Books (now HarperCollins Leadership) and SHRM, New York City, August 2013.
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 6060
Must (as opposed to “may”) employers allow an
individual employee to continue to work remotely from
home?
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 6161
Yes if ADA disability but not an undue hardship accommodation
Yes if ADA disability and a requested accommodation
Yes if risk of contracting COVID-19 is an imminent danger
“Yes” if there is a federal, state, or local government mandate that employers must allow employees
to telework/telecommute where feasible.
A
B
C
D
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 6262
May an employer administer a medical test before allowing
employees into premises?
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 6363
Yes conducting approved viral or antibody test to determine infection
No Medical testing violates the ADA
Yes conducting approved viral test to determine infection
Yes conducting an approved antibody test to determine infection
A
B
C
D
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 6464
When hiring, may employers screen
applicants for COVID-19?
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 6565
Yes Both pre- and post-job offer timeframes
Yes If applicant is a previously laid off employee
Yes After conditional job offer made and accepted
No May only screen employees on payroll prior to April 17, 2020
A
B
C
D
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 6666
Employers with employees taking physical proximity precautions due to COVID-19
will not be required to review the employee’s Form I-9 identity and employment
authorization documents in the employee’s physical presence during time periods
specified by the Department of Homeland Security (DHS).
Employers using the time limited DHS exception to in-person I-9 document verification must provide which of the following for each employee?
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 6767
Written documentation of their remote onboarding and telework policy
There is no DHS policy allowing a delay in in-person document inspection
Authorized representative option available so no in-person exception
Must only review the documents upon employee’s return to workplace
A
B
C
D
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 6868
Which of the following statements should appear in a
written policy related to employees working remotely?
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 6969
No expectation of privacy in any aspect of using employer’s computer systems
Reasonable expectation of privacy when using employer’s computer systems
No expectation of privacy in any telephonic communications
Electronic Communications Privacy Act does not apply to private sector
A
B
C
D
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 7070
Closing Remarks
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 7171
Cartoon Final Product
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 72
Giveaway!Workplace from Facebook
Work from Home Kit
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Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 73Employee Experience Series Part 1: Culture & Community Masterclass with Facebook HR 73
Thank You!Upcoming Events:
Employee Experience Series1PART
Tues, Sept 22: Augment Your Existing HR Plan to Fit a Post-COVID World
Tues, Oct 13: Execution Considerations as Part of a Post-COVID World
Thurs, Nov 5: Measuring Connectedness and Culture
Tues, Nov 17: Meet the HR Experts at Facebook
Employee Experience Series
5PART
2PART
3PART
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