employee engagement leadership academy session #3--march 19, 2015 dr. frank benest...

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Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest [email protected]

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Page 1: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Employee Engagement

Leadership AcademySession #3--March 19,

2015

Dr. Frank [email protected]

Page 2: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Feedback on Team ProjectsEach team briefly presents modified work plan: The challenge Research methodology Deliverable(s)

Feedback from all

Page 3: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Coaching Program Webinar“Developing Effective Relationships with Elected Officials”

Key points

Page 4: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Steve Jobs Commencement Speech

What was remarkable about speech?

What was Job’s “crucible” experience?

Page 5: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Overview

1. “Developing Strategic Communications

Plan”2. Discussion of articles3. TED.com video—Simon Sinek4. Myers-Briggs leadership

assessment5. Peer coaching

Page 6: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Overview (con’t)

6. Guest presentation--“Employee Engagement”

7. Debrief info interviews8. Reaction panel9. Scheduling development

conversations with coach10.More feedback on team projects11.Team meetings

Page 7: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Developing Strategic Communications Plan

Share in pairs

Focus on Q’s # 1, 2, 6, 7, 10

Share in large group

Page 8: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Discussion of Articles“Making Presentations Like a Pro”

“Dealing with Angry Crowds”

Page 9: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Simon SinekTED.com videoKey points

Page 10: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com
Page 11: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

First Goal for Today

Recognize and AppreciateYour Natural Preferences &Those Different from Yours

What is a Preference…?

Page 12: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

It’s about How We See Differences

NaturalBeneficialNecessaryCrucial

Page 13: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Difference / Diversity

Genetics Biodiversity Agriculture Finances Global Business Teams Your Team

Page 14: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Only ONE Lens to Self-Awareness

YES Innate Preferences

Core Motivations

Internal Compass

NO Not boxes for us all

All those of one type are the same

Skills/Aptitude

Page 15: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Katherine Briggs & Isabel Myers

Page 16: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Carl Jung - Swiss Psychiatrist1875 –1961

Page 17: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Carl Jung’s Original Ideas

•Synchronicity

•Archetypes

•Collective Unconscious

Page 18: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com
Page 19: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

4 Preferences - Each on a Spectrum

Introversion

SensingThinkingJudging

ExtroversionIntuitingFeelingPerceiving

Clear Moderate Slight Slight Moderate Clear

Page 20: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Katherine Briggs & Isabel Myers

Page 21: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

BackgroundBackground

Pairs of Preferences

Carl Jung 1875-1961

Theory / ModelTheory / Model

E or IE or IS or NS or NT or FT or FJ or PJ or P

Myers-Briggs

1940s

A or B?

MBTI

Survey Survey

InstrumentInstrument

16 Myers-16 Myers-Briggs TypesBriggs Types

Keirsey/Bates 4 Temperaments4 Temperaments

1984

16 Portraits16 Portraits

Page 22: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

INTROVERT or EXTRAVERT

Where do we get our energy?

Page 23: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Extravert

Page 24: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Introvert

Page 25: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Where do we get our energy?

Introversion

Reflection Inward Privacy Concentration Few Quiet Think-Do-Think

Extraversion Action Outward People Interaction Many Expressive Do-Think-Do

Page 26: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

What is your self estimate?

Humorous dialogue

Page 27: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

SENSING or INTUITIVE

How do we take in Information?

Page 28: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

How do we take in information?

Sensing

Facts Realistic Specific Present Keep Practical What is

Intuiting Ideas Imaginative General Future Change Theoretical What could be

Page 29: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

What is your self estimate?

Humorous dialogue

Page 30: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

THINKING or FEELING

How do we evaluate information and make decisions?

Page 31: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

How we make decisions

Thinking

Head Detached Things Objective Critique Analyze Firm but fair

Feeling

Heart Personal People Subjective Appreciate Understand Merciful

Page 32: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

What is your self estimate?

Humorous dialogue

Page 33: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

JUDGING or PERCEIVING

How do we deal with the

external world, deadlines and

closure?

Page 34: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

How we deal with external world deadlines, closure

Judging

Organized Decision Control Now Closure Deliberate Plan

Perceiving

Flexible Information Experience Later Options Spontaneous Wait

Page 35: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

What is your self estimate?

Humorous dialogue

Page 36: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Here is Your Reported Type

Page 37: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

BackgroundBackground

Pairs of Preferences

Carl Jung 1875-1961

Theory / ModelTheory / Model

E or IE or IS or NS or NT or FT or FJ or PJ or P

Myers-Briggs

1940s

A or B?

MBTI

Survey Survey

InstrumentInstrument

16 Myers-16 Myers-Briggs TypesBriggs Types

Keirsey/Bates 4 Temperaments4 Temperaments

1984

16 Portraits16 Portraits

Page 38: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

The Four Temperaments

Guardians - SJ

Duty SeekersRationals - NT

Knowledge Seekers

Idealists - NF

Ideal SeekersArtisans - SP

Action Seekers

Page 39: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Motivated by a need to be useful and of service

Value the traditions, customs and laws of society

Guardians (SJ)

Duty Seekers

Page 40: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Knowledge Seekers

Motivated by a need for knowledge and competency

Value the theoretical and the powers of the mind

Rationals (NT)

Page 41: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Ideal Seekers

Motivated by a need to understand themselves and others

Value authenticity and integrity; strive for an ideal world

Idealists (NF)

Page 42: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Action Seekers

Motivated by a need for freedom and need to act

Value living in the moment, the here and now

Artisans (SP)

Page 43: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Your Leadership Style via Lens of Myers Briggs

Three Leadership Activities Setting DirectionInspiring OthersMobilizing the accomplishment of goals

Your preferences bring assets and challenges to your Leadership Style

Page 44: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Homework for Today

Read your Communication Style Report, esp. last page

“Communication Tips;” and your Leadership Profile

Select one item to focus on

Reply to email from Eileen with your Tip by next Monday

Practice between now and next session

Report out next session

Page 45: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Peer CoachingWho has a challenging or problematic situation or project at work for which they would like peer feedback & suggestions?

Page 46: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Career Journey

Donna VaillancourtMy storyWhat do you discern as challenges and effectivestrategies?

Page 47: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Employee EngagementSan Mateo County

Page 48: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Employee Engagement

Critique of case study What went well? What did not go so well? What are lessons learned for our future practice?

Page 49: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Employee EngagementSan Mateo Co Guide“In my current role, what is one thing that I can personally do to better engage direct reports or co-workers?”

Page 50: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Information InterviewsDebrief in pairs

What did you like and enjoy? What was difficult or uncomfortable?

What was one thing that resonated with you or something

you found somewhat surprising?Share in large group

Page 51: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Reaction PanelWhat resonated with me?What did not resonate with me?

What do I have to add?

Page 52: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Assignments for Next Session Complete readings Practice Myers Briggs Tip Schedule meeting with Exec Sponsor to inform about scope

of team project Schedule “development conversation” with your coach Go to handout “Becoming a Great Coach” (posted for session #4)

Page 53: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Enhancing Team ProjectsEileen Beaudry

Page 54: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Sample Outline for Team Report Principles

Start with end in mind What does audience want to know? Less is more

Outline Challenge & assignment Summary of recommendations Methodology (brief) Recommendations Call to action

Page 55: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Team Project Presentations

Presentation incl. recommendations (15 minutes)

Questions by Board & responses (10 minutes)

Page 56: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Scheduling PresentationsDry Runs One in MayTwo in JuneTwo in July

Final Presentations atPMA Meeting 11:30 amOne in June Two in JulyTwo in August

Page 57: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Feedback on Team ProjectsEach team presents 3 minute update on the status of your project research

Are you on target?Still narrowing scope?Feedback from all

Page 58: Employee Engagement Leadership Academy Session #3--March 19, 2015 Dr. Frank Benest frank@frankbenest.com

Team ProjectsQuestions from teams? Assistance needed?Team meetings

Thank you!www.frankbenest.com