employee engagement for the new workplace

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2018 copyright Think Talent Services Confidential Customer Centricity Trust Solution Orientation Sense of community 2018 copyright Think Talent Services Confidential Customer Centricity Trust Solution Orientation Sense of community Employee Engagement for the New Workplace “Enabling endurance, robustness, sustainability for organisations”

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Page 1: Employee Engagement for the New Workplace

2018 copyright Think Talent Services Confidential

Customer Centricity Trust Solution Orientation Sense of community

2018 copyright Think Talent Services Confidential

Customer Centricity Trust Solution Orientation Sense of community

Employee Engagement for the New Workplace

“Enabling endurance, robustness, sustainability for organisations”

Page 2: Employee Engagement for the New Workplace

2018 copyright Think Talent Services Confidential

Customer Centricity Trust Solution Orientation Sense of community

Why go Digital?

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Introducing digital tools to strengthen talent management processes can help organizations achieve some important benefits

Effective Talent Mgmt.

Widening Reach

Optimizing Delivery

Deepening Insights

Scale-up learning and talent management services rapidly to

reach and cover large and distributed workforces

Improve decision-making on people issues through access to

deeper and more regular insights and analytics

Engage and develop talenteffectively through next-

generation tools and content available on the Cloud 24 X 7

Manage your Talent budget more effectively by using only

what you need and paying only for what you use

Page 3: Employee Engagement for the New Workplace

2018 copyright Think Talent Services Confidential

Customer Centricity Trust Solution Orientation Sense of community

Benefits for different Stakeholder Groups

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Introducing digital tools can address key expectations of all key stakeholder groups in the Organization

Corporate Leadership

Talent Mgmt. Function

Employee Population

• Better visibility and access to feedback from employees on-the-ground

• Strengthen Organization culture by establishing common processes and systems

• Stronger monitoring of compliance to org policies and processes

Organization Hierarchy

• Reach larger group of employees through digital delivery mode

• Reduce operational workload by relying on automation and reducing manual processes

• Secure stronger buy-in on key issues by providing deeper data-based insights

• Simplified access to learning & other services through digital tools

• More regular opportunity to provide inputs and feedback on key people issues

• Stronger engagement with HR systems through exciting modern interfaces

Key Expectations on which Digital tools deliver

Regular and deeper analytics for stakeholders to enable more fact-based decision-making

Page 4: Employee Engagement for the New Workplace

2018 copyright Think Talent Services Confidential

Customer Centricity Trust Solution Orientation Sense of community

How can we help with our Engage Solutions?

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Some ideas on how our digital application-based can be leveraged to support introduction of scalable and robust talent processes

Employee Surveys

Career Mgmt Support

Onboarding Support

Employees are more engaged if they seetheir careers being augmented and valuedin their current roles. Thus we help withcareer management support for employeesto improve their engagement scores.

A well designed on-boarding processhelps both the employee and theorganization learn about one another tobuild a stronger connect. Thus we helpwith Onboarding support for enablingboth the employee & the organizationalign their internal values and culture.

The employee surveys on ourplatform can be done at multiplelocations and multiple languages atthe same time. Scaling up the surveysis very easy.

Page 5: Employee Engagement for the New Workplace

2018 copyright Think Talent Services Confidential

Customer Centricity Trust Solution Orientation Sense of community

Listening effectively to employee voices

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Our Engagement Platform allows organizations to measure and understand employeeengagement through a suite of survey-based tools

Automated workflows and other smart deployment features – no need to manually track progress

and compile statistics

Measure and understand engagement drivers and levels

through tools like Employee Engagement Surveys, New Hire

surveys, Exit Surveys, Career Anchor Inventory & other Surveys

Rich analytics providing actionable insightsthrough a comprehensive well-designedautomated executive dashboard

Client Story : Employee Engagement Survey at a Healthcare InstituteA leading Healthcare Institute leveraged our Engagement Survey Platform to conduct Engagement Surveys in Englishand Malayalam, for about 10 thousand employees across multiple locations.

Manage and track engagement internally on a self-service basis

without requiring on-going consulting support

Page 6: Employee Engagement for the New Workplace

2018 copyright Think Talent Services Confidential

Customer Centricity Trust Solution Orientation Sense of community

Helping Employees Manage their own careers

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Our approach towards facilitating a Career Management framework consists of fivebroad elements

Competency Playbook

Career Compass

AssessmentsIDP &

LearningJobs Portal

Explore Opportunities

Enable employees to explore and research possible opportunities,

understand specific roles in greater detail

Reflect & Prepare

Understand own career anchor & current competency proficiency

profile, chart development plan and drive own learning

Access & Apply

Access open opportunities &

apply for them, if eligible

Page 7: Employee Engagement for the New Workplace

2018 copyright Think Talent Services Confidential

Customer Centricity Trust Solution Orientation Sense of community

Improving new employee on-boarding

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Our approach views onboarding of new employees as a process of learning & changefor both the New Employee and the Organization

Client Story : New Hire Engagement at a Software Products OrganizationAn emerging software products organization rapidly ramping up its technical talent leverages our new hireengagement platform to track new hire engagement at week 1, week 4 and week 12 after joining to understandengagement levels and process effectiveness of key processes like recruitment & selection & employee on-boarding

New Employee joins the Organization

…the employee learns

Organization's Culture, Values & Ways of Working

…the organization learns

Renewal of Culture & Ways of Working

“All learning takes place inside individual humanheads; an organization learns in only two ways:(a) by the learning of its members, or (b) byingesting new members who have knowledge theorganization didn’t previously have.”

- Simon (1991)

“When newcomers join a community ofpractice, generational discontinuitiesspread through multiple levels; relationsshift in a cascading process.”

- Wenger (1998)

Page 8: Employee Engagement for the New Workplace

2018 copyright Think Talent Services Confidential

Customer Centricity Trust Solution Orientation Sense of community

Our Digital Platforms: Common Features

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Cloud-based platforms available on demand for access anywhere &

anytime 24 x 7

Modern mobile-enabled interfaces to excite & engage new generation of employees

Rich analytics providing actionable insights through Reports &

automated executive dashboard

Manage HR budgets more effectively by using only what you need and

paying only for what you use

Smart deployment dashboards & features to reduce operational

burden for HR teams

Extensive customization, content development and consulting

options delivered through a team of HR experts

Page 9: Employee Engagement for the New Workplace

2018 copyright Think Talent Services Confidential

Customer Centricity Trust Solution Orientation Sense of community

The Think Talent Advantage

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Actionable AnalyticsOur Platforms and solutions are designed to provide Organizations with actionable insightsto enable rapid cascading to the relevant stakeholders and enabling better fact-baseddecision-making throughout the Organization. This is achieved through in-built dashboardswhich are updated 24X7 as well as timely customized reports.

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Minimum HR Operational Burden

Our Consultant have worked in operational HR roles inside organizations and understandingthe context and pressures of HR professionals. We, therefore, build smart deploymentfeatures within our Platforms to automated operational tasks. You can also rely on ourfriendly support teams to help you with issues.

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Customized & Contextualized for youWe believe the needs of each organization are unique. Therefore, while we have a robustframework and methodology powering our offerings, we allow for deep customizationbased on client context – everything from content design, platform features and deliveryprocess are all customized to your requirements.

Page 10: Employee Engagement for the New Workplace

2018 copyright Think Talent Services Confidential

Customer Centricity Trust Solution Orientation Sense of community

Our Capabilities

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Deep Customization

Capabilities

Scalable & Secure

Products

Dedicated Customer support

Robust Content design

Technology Content Consulting

We leverage our capabilities in Technology, Content & Consulting to provide high quality talent management tools to organizations.

Page 11: Employee Engagement for the New Workplace

2018 copyright Think Talent Services Confidential

Customer Centricity Trust Solution Orientation Sense of community

Our Coordinates

Corporate office:Think Talent Services Private Limited

501, 5th floor, Tower-A, Spaze I-Tech Park, Sector-49, Sohna Road, Gurgaon-122018

Phone: +91-124-4201824Website: www.thinktalentindia.com

Email: [email protected]

Mumbai Pune Hyderabad BengaluruBhubaneswar

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