employee engagement and motivation

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Employee Motivation: How to Get Them Plugged In! Trish Springfield Carolina First Bank SVP, Retail Financial Sales Executive

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8/4/2019 Employee Engagement and Motivation

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Employee Motivation:

How to Get Them Plugged In!

Trish SpringfieldCarolina First Bank SVP,

Retail Financial Sales Executive

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Why Did You Come?

?

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Why Did You Come?• Networking Opportunity

• Boss Recommended

• Improve Your Expertise

••

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Non Monetary Motivators

• Recognition

• Fear

• Exposure

• Personal Development•

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Employee Engagement

“So, you’re a finance officer? And how long have you 

been withdrawing?” 

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Know Thy Team

   J  o   b   C

  o  m  m   i   t  m  e  n   t

Agency Commitment

   L  o  w

   H   i  g   h

Low High

Easy to Retain

Motivationdriven byAgency

Easy to Retain

InternallyMotivated

Easy toMotivate

Challenge toRetain

Challenge to

Retain & DirectMotivationdriven by

observation

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Study Thy Team

   J  o   b   C

  o  m  m   i   t  m  e  n   t

Agency Commitment

   L  o  w

   H   i  g   h

Low High

Motivators

MotivatorsMotivators

Motivators

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Plan For Your Team

••

••

KeyMotivators

CommitmentLevel

TeamMember

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True or False

You can motivate other people…

TRUE FALSE

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True or FalseChanging your response can create

a motivating environment…

TRUE FALSE

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Common Myths AboutMotivation

1. I can motivate people

2. Money is a good motivator

3. Fear is a good motivator

4. I know what motivates me, itshould motivate others

5. Increase job satisfaction =increased performance

6. Motivation is too hard

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Whale Done!Ken Blanchard

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Whale Done!

ABC’s of Performance

-Activator- Behavior- Consequence

It’s as easy as learningyour ABC’s….

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Whale Done!

Activator:Goals that are SMART

SpecificMeasurable

AttainableRealisticTimely

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Whale Done!

Behavior:Requires clarity and

keen observation

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Whale Done!Consequence

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Whale Done!Ken Blanchard

Consequence:

1. No Response

2. Negative Response3. Redirection4. Positive Response

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Negative Response

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9 Fundamentals to Raising

Employee Morale

1. Communicate2. Define Expectations

3. Set Goals

4. Treat Employees with Respect

5. Recognize Performance

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9 Fundamentals to Raising

Employee Morale

6. Celebrate Success7. Offer Opportunity for

Professional Development

8. Create Community

9. Have Fun!

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Accentuate The PositiveNothing else can quite

substitute for a few well-chosen, well-timed,

sincere words of praise.They’re absolutely free –

and worth a fortune.

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Now It’s Your Turn!Start now, at the conference.

Before you leave: Give a specific compliment to a colleague

When you call in to the office, include a WhaleDone compliment

Create your own team profile document and thenwhen you return, visit with your team to validate oredit your profile

When you return home, give at least one Whale

Done compliment to each family member

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Resources• B Guides, Max Media Inc. The 9 Fundamentals 

of Raising Employee Morale and Keeping It High 

• EC Davis and Associates, Clearing Up Common Myths About Employee Motivation , Charleston,SC May 2007

• Inc. Magazine Fun! It’s the New Core Value August 2007

• NCBS, Coaching for Performance Success

• Whale Done! Ken Blanchard