employee assistance program
TRANSCRIPT
EMPLOYEE ASSISTANCE PROGRAM
Elif Yılmaz Etki Management Consulting
Reasons for EAP
How does the EAP work?
EAP Services
Benefits of EAP
What is Employee Assistance Program?
What is Employee Assistance Program?
Employee Assistance Program (EAP) is an employer-sponsored service designed for personal or family problems, including mental health, substance abuse, various addictions, marital problems, parenting problems, emotional problems, or financial or legal concerns.
Reasons for EAP
Approximately 20 percent of employees at any given time are experiencing personal difficulties
A troubled employee will affect five to seven others
PERSONAL ISSUES WARNING SIGNS PERFORMANCE CONCERNS
Marital issues Family issues Financial – debt, gambling Physical illness Emotional concerns Legal concerns Vocational issues Alcoholism, drugs
Absenteeism Lateness Mistakes Morale
Inconsistent and sporadic job performance Overall decreasing
quality and quantity of performance Diminished
interpersonal relationships Personal issues interfere
with work environment Source: Agnesian Healthcare
Personal issues can lead to job performance concerns
How does the EAP work?
24/7
– telephone counseling
– telephone medical advice & information
– general information services
– telephone legal information
– telephone financial information
Face to face psychological counseling
Emotional wellness Workplace success Work-life balance Marriage, family and relationship issues Work-Life Services Legal Consultation Services
EAP Services
Benefits of EAP
Improving productivity and employee engagement
Developing employee and manager competencies in managing workplace stress
Reducing workplace absenteeism and unplanned absences
Reducing workplace accidents
Reducing healthcare costs
Reducing employee turnover and related replacement costs
