empanelment of contractors - iim bangalore · services including interior designing 1 2 3 a...

INDIAN INSTITUTE OF MANAGEMENT BANGALORE

EMPANELMENT OF ARCHITECTS

DATE OF ISSUE : 10.06.2019 to 03.07.2019 till 14.00 hours DATE OF SUBMISSION & TIME : On or before 03.07.2019 till 15.00 hours DATE OF OPENING & TIME : 03.07.2019 at 15.30 hours Email Id: [email protected] Phone: 080 – 2699 3360 [email protected] 080 – 2699 3580

mailto:[email protected]

mailto:[email protected]

Empanelment of Architects

Page No : 2 Signature of the Firm with Seal

A. APPLICATION FOR REGISTRATION OF ARCHITECTS

Registration of Architects (including Interior designing) for additions / alterations and other major & minor works in the institute for the period of THREE YEARS.

Issued to, M/s._________________________________________ _________________________________________ A.1. Indian Institute of Management Bangalore invites applications from reputed, interested & eligible Architects who are having extensive and proven track record experience in architectural design.

A.2. The proposed construction includes:

Works

a. Building works b. Renovation works. c. Interior works d. Any architectural related works.

A.3. MINIMUM REQUIREMENT FOR REGISTRATION The firm should have executed similar nature of works as listed in Clause A.2 worth not less than an amount, as specified for a particular category in Clause A.4, in the last five years. A.4. Firms shall be registered in any one of the categories depending upon their meeting the minimum criteria as specified below. Please tick the Category for which firms want to get enlisted separate application should be submitted for each category.

CATEGORY VALUE OF WORK FOR WHICH

ARCHITECTS MUST HAVE DESIGNED

ARCHITECTURAL SERVICES INCLUDING INTERIOR DESIGNING

1 2 3

A Original value of work up to Rs.500 Lakhs

B Original value of work from Rs.500.00 lakhs to Rs.1,000 Lakhs



A.5. Eligibility criteria: The minimum value of similar nature of works, average annual turnover shall be as under

A.5.I. DETAILS OF WORK COMPLETED DURING THE PAST 5 YEARS

The architectural firm shall have minimum of 5 years in the field of planning, designing and supervising construction of multi storage / commercial / institutional building with all services.

The agency has to fulfill the following Eligibility Criteria.

Category Value of work for which architects must have designed

Original value of the project for which Architects must have provided the Design for one similar completed item (80% of value of work)

Original value of the project for which Architects must have provided the Design for Two similar completed items (50% of value of work)

Original value of the project for which Architects must have provided the Design for Three similar completed items (40% of value of work)

Architectural Services including Interior Designing

Original value of

work up to Rs.500

Lakhs

Rs.4,00,00,000/- Rs.2,50,00,000/- Rs.2,00,00,000/-

Original value of

work from Rs.500

lakhs Rs.1000 Lakhs

Rs.8,00,00,000/- Rs.5,00,00,000/- Rs.4,00,00,000/-

Note: Details to be furnished as per the enclosed format at Annexure “A”

Category Value of Work for which

Architects must have designed

Min. value of similar nature of works during the last 5 years

Average Annual Turnover in the last 3 years

1 2 3 4

I Original value of work up to Rs.500 Lakhs

Shall be either of following: i) 3 similar works for which architects must have designed not less than the amount equal to 40% of the billed value of the work. ii) – do – but 2 similar works completed – 50%. iii) – do – but 1 similar work completed – 80%. (Refer A.5.I) for more details)

(Refer Clause B.5 for more details)

II Original value of work from Rs.500.00 lakhs to Rs.1,000 Lakhs



A.5.II. The applicant should have satisfactorily completed the works, (at least one of them in Central Govt. / State Govt. / Central Autonomous Body / Central PSUs / Reputed Private Organization) of similar nature of work during the last five years. For this, cost of work’ shall mean billed value of the work. A.5.II.i) The firm should have taken up the similar works as listed in Clause A.5.I) above

worth not less than an amount, as specified for a particular category in Clause A.4., in the last five years.

A.5.II.ii) The Contractors would be registered with PWDs / CPWD/ MES/ Railways/ Public Sector Undertakings and provide necessary documents in support of the same.

A.5.II.iii) Only Indian firms need to apply.

A.6. Details to be furnished with application:

A.6.I. Details, Constitution and legal status of the organization. A.6.II. Name/s of the Owner/Partners/Promoter and Directors A.6.III. Details of Annual Turnover / Financial Strength. Copies of Audited Balance

Sheets for the last 3 years. A.7. Sealing & Submission of the Empanelment Form: Applications shall be submitted in the same format as downloaded from website. Details / information furnished in the application form should be supported with the self-attested copies of documents / credentials as stipulated; and enclosed with the hard copy of the application. All these supporting documents should be serially numbered and appropriately linked to the respective serial numbers in the application form for easy reference. Applications received with incomplete details / documents and not found in accordance with the above requirement, will not be considered. Applications received in any other form, other than the prescribed, will be summarily rejected.

The Applicants are required to submit two separate sealed envelopes, marked as

Envelope-1, Envelope-2 duly labelled viz., Envelope-1 should contain: Details of the registration fees furnished

(Details such as Name of Bank, UTR No., Date of transfer) Envelope-2 should contain: ‘Original Empanelment Form' downloaded from IIMB

website with the supporting documents’

- with seal and signature on every page.



These two envelopes shall be wrapped in an outer envelope, properly closed, sealed, addressed to designated officer (as mentioned below), duly super scribing on top –

(a) the Name of Work (b) the name and full address of the Applicant with the contact person details (c) Do Not Open Before – the last date of submission with time

Thus, the outermost envelope will contain two sealed inner envelopes.

Each inner envelope should contain

(a) the Name and Address of the Bidder (b) “Application for Registration as Architect (including Interior Designing)” (c) Registration Fee (with amount) / Original Empanelment Form with supporting

Documents The address of the designated officer of IIMB: Chief Manger (Infrastructure) Estate Section II Floor, Admin Building Indian Institute of Management Bangalore, Bannerghatta Road, Bangalore -560 076 Applications received with defective sealing of outer envelope or inner envelopes will not be accepted.

Note: If the outer cover of the document (Empanelment Form) is not addressed to the designated officer mentioned above, such applications will be summarily rejected. A.8. IIMB will not be responsible for postal or any other delays outside its jurisdiction. A.9. The Architect has to furnish the REGISTRATION FEE OF Rs. 280/- (inclusive of GST) thru NEFT/RTGS along with the Empanelment Form. (Details regarding the payment of registration fee has been in this document). THIS REGISTRATION FEE IS NON-REFUNDABLE. A.10. IIMB reserves the right to accept or reject any application and to annual the registrations process and reject all the applications at any time, without assigning any reason or incurring any liability to the applicants.



B. APPLICATION FOR REGISTRATION AS ARCHITECT (INCLUDING INTERIOR DESIGNING)

Complete all sections of the form, sign the declaration and send the completed form and attachments in a sealed envelope marked “Application for Registration as Architect (Including Interior Designing)” along with Registration fee for Rs.280/- (non-refundable through NEFT/RTGS) to: Chief Manager (Infrastructure)

Indian Institute of Management Bangalore Bannerghatta Road, Bangalore - 560076

B.1. APPLICANT PARTICULARS

Name of the Individual/ Firm/Company

Address

Whether the Agency is Proprietary/partnership/Private Ltd./Public Ltd.

Registration Number & date of registration

Telephone Number

Mobile number

E-mail Id

Contact Person’s Name & Designation and Telephone Number



B.2. DECLARATION (to be submitted in the company letterhead)

(This declaration should be completed by a proprietor, partner, director or other senior manager who has the authority to do so). “I accept the IIMB Conditions of Registration and declare that the particulars shown herein are true & correct in every detail”. Singned:____________________ Name:__________________ Position:_____________________Date___________________ IIMB will not register Architects at levels greater than the category applied for. However, registration from higher category to a lower category for the same type of works is admissible.

Please Affix latest Passport size photo of

Proprietor/partner

Please Affix latest Passport size photo of

Proprietor/partner



B.3. CONFIRMATION (to be submitted in company letterhead)

1. I/We declare and confirm that –

a. All information and attachment submitted in this application are true and correct.

b. I/We are aware that any false information provided herein will result in the rejection of my application and suspension of any registrations granted.

c. I/We shall not make refund claims of expenditure incurred in processing this application.

2. I/We enclose herewith a pay order / banker’s/cash draft number

3. _______________ drawn on Bank___________________

for Rs.______________ as processing fee.

Signed:______________________Name:_______________________ Position:____________________Date_________________________

Official Seal



B.4. REGISTRATION WITH OTHER ORGANISATIONS

Attach copy of registration.

Sl.No. Company Registration Number

Date Validity Value of order for which registered

B.5. FINANCIAL DETAILS

(AVERAGE ANNUAL TURNOVER FOR THE THREE PREVIOUS FINANCIAL YEARS) (ESSENTIAL CRITERION)

Financial Year

Annual turnover (Rs in Lakhs)

Average annual turnover ending 31st March of the previous financial year should be at least

a) For Original value of work up to Rs.500 Lakhs for which Architects mush have provided the

design – Rs.25.00 lakhs b) For Original value of work from Rs.500 Lakhs to Rs.1,000 Lakhs for which Architects mush have

provided the design – Rs.50.00 lakhs

Note: This shall be accompanied by the copy of the audited balance sheet / P & L statement duly attested by charted account.



B.6. BIDDER BANK DETAILS (to be submitted in the company letterhead)

Chief Manager (Infrastructure) The Indian Institute of Management Bangalore Bannerghatta Road, Bangalore – 560 076. Dear Sir, I / We hereby request you to remit our payments to our bank account as per the details furnished below:

Sl. No. Particulars Particulars

1 Name of the Bidder/Organization

2 Complete Address

3 Name of the Contact Person

4 Contact Numbers E-mail id

5 Savings /current account number

6 Name of the Bank

7 Name of the branch with complete address

8 IFSC Code

9 PAN Number

10 GST Number

I / we hereby declare that I /we are authorized to sign this form and that the particulars furnished above are correct and complete in all respects. If the transaction is delayed or not effected at all for reasons of incomplete or incorrect information, I /we shall not hold IIMB responsible. Please find enclosed a cancelled cheque for your reference. Authorized Signatory: Signature with Name : Designation: Date: Signature attested by banker – Signature Name: Designation: Date:



B.7. Details of Key Staff available for management and supervision of the Project, their qualifications & experience

Details of Key Staff Table 1 : Number of Staff available with the firm:

a. Staff: Applicants should indicate the staff employed (total number and at specified offices). This information should be only in respect of regular employees who are in service for more than six months with the applicant.

Sl No

Designation Category A Category B Minimum Qualification

Minimum Experience

No. of manpower

Marks No. of manpower

Marks

a b c d e f g h

1 Project head 1 5 1 5 Graduate engineer(civil)

Or Architect

15 years and having experience of one similar nature of work.

2 Senior engineer 1 1 Graduate engineer(civil)

Or Architect

10 years and having experience of one similar nature of work

3 Electrical engineer

1 1 Graduate engineer(electrical)

5 years

4 Senior architect 1 4 2 4 Graduate engineer (arch) & associate membership in council of architect

6 years and having experience of one similar nature of work

5 Junior architect 1 3 2 2 Graduate engineer (arch) & associate member ship in council of architect

4 years

6 Structural engineer

1 1 Post graduate engineer (civil structural design)

5 years

7 Project / site engineer

1 3 2 1 Graduate engineer Or Diploma engineer

5 years Or 10 years

Total Marks 15 15

For the key positions essential to project implementation, the applicant should provide CVs incorporating, inter alia, detailed data on their experience and academic and professional qualifications.

(Note: Additional sheets may be enclosed if required.)



b. Key staff bio data

Applicants legal name ……………………. Date ………………. Page …………….of ……………..pages Name of applicant

Position

Candidate information Name of candidate

Date of birth

Professional qualifications

Present employment

Name of employer

Address of employer

Telephone

Contact (manager/ personal officer)

Fax Email ID

Job title of candidate

Years with present employer

IT returns and Form-16 of each employee shall be submitted. Summarize professional experience over the last 15 years, in reverse chronological order. Indicate particular technical and managerial experience relevant to the project.

From To Company /project / position / relevant technical and managerial experience

Signature of employee Authorized signatory

(Every individual staff should fill the Key staff bio data)



Table 2 : Breakdown of Experience by Project type & the duties:

Sl No

Area of work Marks Total years

of experience

Breakdown of experience by their duties

Design v of iii

Planning vi of iii

Site vii of

iii

Project Management

viii of iii

Total ( v + vi + vii +viii)

i ii iii iv v vi vii viii ix

1 Institutions 50% of col. d / f

2 High rise building

20% of col. d / f

3 Commercial 15% of col. d / f

4 Residential 5% of col. d / f

5 Industrial and maintenance

5% of col. d / f

6 Others 5% of col. d / f

Total Years of Experience (B)

Example :

Sl No

Area of work Marks

Total years of

experience

Breakdown of experience by their duties

Design V of iii

Planning vi of iii

Site vii of

iii

Project Manage

ment viii of iii

Total ( v + vi + vii + viii)

i ii iii iv v vi vii viii ix

1 Institutions 50% of col. d / f 10.00 35% 15% 35% 15% 100%

2 High rise building

20% of col. d / f 12.00 10% 20% 35% 35% 100%

3 Commercial 15% of col. d / f 5.00 5% 25% 30% 40% 100%

4 Residential 5% of col. d / f 3.00 10% 15% 30% 45% 100%

5 Industrial and maintenance

5% of col. d / f 4.00 - 30% 30% 40% 100%

6 Others 5% of col. d / f 5.00 15% 10% 35% 40% 100%

Total Years of Experience (B)

39.00

Note: 1. Firm should fill the Table 2 for each individual mentioned in Table 1 as per the example

given. 2. Total (viii) Breakdown of experience by their duties in Table 2 should come to 100%.



B.8. STATUTORY REGISTRATION (ESSENTIAL CRITERION)

(Statutory Registration should accompany the required documentary evidence, failing which the application will be rejected) For the firms who are not able to apply for ESI and PF, an affidavit (Performa-B) in the required format has to be filled and submitted along with the empanelment form. However, submission of the affidavit for the same doesn’t mean that the application for the empanelment is accepted. The decision in this regard will be left to the management of IIMB.

Statutory Requirement Details

PF ACCOUNT NUMBER

ESI REGISTRATION NUMBER

GST REGISTRATION NUMBER

Details of works Completed during the past 5 years

Sl. No.

1

2

3

4

5

Name of the work

Name & Address of the Client

Contact Person & Tel No. of Clients

Value of Work & W.O. No

Stipulated date of completion

Actual date of Completion

Completed Value of the work

If delay in execution whether LD / penalty levied or not

Remarks

Note: Additional sheets may be enclosed if required



C. TERMS AND CONDITIONS

C.1. MINIMUM REGISTRATION REQUIREMENTS:

The Architects would have provided similar services for construction works as listed in Clause A.5.I) above or works of similar nature worth not less than an amount, as specified for a particular category in the last five years. The applicant should have had average annual turnover (gross) of Rs. in lakhs as mentioned on the Architectural & Interior Designing during the last three previous years. This should be duly audited by a Chartered Accountant. Year in which no turnover is shown would also be considered for working out the average.

C.2. The Architects must comply the Government’s Code of Practice for the Building and

Construction and various laws applicable to establishments engaged in building and other construction work including compliance of latest norms laid down by the Government/statutory bodies.

C.3. The Architects shall not, without the written approval or Indian Institute of Management, assign or transfer the Contract or any part thereof or any share, or interest there-in to any other person.

C.4. The Architects shall not sublet any portion of the contract without the prior written approval of Indian Institute of Management to any other person/firm.

C.5. The applicants are cautioned that not giving complete information called for in the application or not giving it in clear terms of making any changes in prescribed forms or deliberately suppressing the information may result in the application being summarily rejected.

C.6. Indian Institute of Management Bangalore reserves the right, without being liable for any damages or obligation to inform the applicant, to :-

C.6.I. Amend the scope and value of contract to the applicant. C.6.II. Reject any or all of the applications without assigning any reason.

C.7. Even though an applicant may satisfy the above requirement, he would be liable to

disqualification if he has.

C.7.I. Made misleading or false repression or deliberately suppressed this information in the forms, statement and enclosures required in the registration document.

C.7.II. Record of poor performance such as abandoning work, not properly completing the contract, or financial failures/weaknesses etc.



C.8. Inclusion on the panel of Architects does not assure an invitation to tender or an engagement of services. All the divisions of Indian Institute of Management Bangalore may operate Panel of registered Architects or may choose to advertise for tenders for special requirements/projects not envisaged here in.

C.9. Indian Institute of Management Bangalore reserves the right to accept or reject any application and to annul the registration process and reject all the applications at any time, without assigning any reason or incurring any liability to the applicants.

C.10. Following shall be the rules with respect to the eligibility of Architects:

C.10.I. No individual, or a firm having such individual as one of the partners, who is a dismissed government servant; or removed from the approved list of Architects; or demoted to lower class; or having business banned/suspended by any government department in the past; or convicted by a court of low shall be entitled for enlistment.

C.10.II. A firm is not permitted to have enlistment in more than one name. C.10.III. A partner of a firm or a director of a company enlisted as a Architects cannot be

a partner/director in any other enlisted firm/company.

C.11. DETAILS TO BE FURNISHED WITH APPLICATION

Following details are required to be provided in the application form enclosed at Annexure for registration as Architects:

C.11.I. Name, address, details of the organization, Joint-Venturing & financial backing. C.11.II. Constitution and legal status along with attested copies of Deeds/Articles and

Memorandum of Association etc., as applicable. C.11.III. Name/s of the owner/Partners/Promoters and Directors of the Firm/Company. C.11.IV. Details of Registration enclosing necessary certificates, indicating the class,

value and the nature of work for which the firm is registered. C.11.V. The applicants shall quote their PAN OR OTHER RELEVANT DOCUMENTS. C.11.VI. Financial standing as certified by Bankers, Details of Annual Turnover/Financial

strength enclosing copies of Audited Balance Sheets for the last 3 years. C.11.VII. Key personnel available for management and supervision of the Project, their

qualifications & experience. C.11.VIII. Experience on works similar to those listed at Clause A.5.I) above, during last

3 years with details including year-wise monetary value, Quantity of Work performed, Clients, and proof of satisfactory completion of works.

C.11.IX. Information on litigation history, liquidated damage, disqualification, etc.



C.12. ASSESSMENT AND NOTIFICATION

C.12.I. By signing the application form, the firm authorizes Indian Institute of Management to seek verification.

C.12.II. Applicants shall, on request, provide any necessary authority to enable relevant enquires to be carried out.

C.12.III. Indian Institute of Management, Bangalore reserves the right either to accept or reject the application for registration without assigning any reason.

C.12.IV. Firm will only be considered for registration in categories of work and up to the financial limits for their demonstrated experience and capacity.

C.13. REVIEW/UPDATING OF PANEL OF ARCHITECTS

C.13.I. Unless circumstances warrant an earlier review, Architect’s registration status will remain valid for a period of 3 years from the date of approval or the date of any review that confirms the status.

C.13.II. After submission of their application for registration, Architect must notify Indian

Institute of Management, Bangalore promptly, if there is any:

C.13.II.i) Substantial change in their financial or technical capacity. C.13.II.ii) Change in their business (such as company name, address) C.13.II.iii) Change to ownership or holding, including any transfer of key personnel. C.13.II.iv) Any other significant change in information provided in the application for

registration.

C.14. A review of the registration status of Architects may be initiated by Indian Institute of Management, Bangalore before expiry of the specified period of 3 years.

C.14.I. If the registered Architects consistently fails to meet the requirement. C.14.II. At the request of a registered Architects (for their own review).

C.15. The Architects must provide all details required for the review upon request. Failure

to comply with any request by Indian Institute of Management Bangalore for such information may result in suspension of registration.

C.16. Registered Architects will be notified in writing of the result of any review of registration.

C.17. SUSPENSION AND REMOVAL FROM REGISTRATION LIST Indian Institute of Management Bangalore in its absolute discretion suspends or de-registers an architect, at any time:

C.17.I. If he breaches any of the registration conditions.



C.17.II. If he has the habit of pressing unfair claims against Indian Institute of Management Bangalore.

C.17.III. If the standard of his work found unsatisfactory. C.17.IV. If he fails to quote for the work consistently for one year. C.17.V. If he persistently violates any important conditions of the contract. C.17.VI. If he has indulged in any type of forgery or falsification of records; C.17.VII. If he changes constitution of the firm or Individual without prior approval of the

enlistment authority; C.17.VIII. Is declared or is in the process of being declared bankrupt, insolvent, wound up,

dissolved or partitioned; C.17.IX. Defaults in settlement of tax dues etc.

C.18. Before such action is taken, the architect will be given details of the matters prompting

the decision and will have an opportunity to show cause why registration should not be suspended or cancelled and the architect de-registered.

C.19. A determination by Indian Institute of Management Bangalore of any application for registration or for reclassification, suspension or de-registration is at its absolute discretion.

C.20. Indian Institute of Management Bangalore will not be liable for any costs or damages

incurred in the above exercise of such discretion.

C.21. TENDER AND CONTRACT CONDITIONS Registration entitles an architect to be considered for invitation to tender within categories of works and services for which they applied and qualified. It does not obviate the need for the architect to fully comply with the terms of notice inviting, conditions of notice inviting tender, conditions of Tendering and other Contract Conditions that may apply to a particular project or tender invitation. C.22. ACCEPTANCE OF CONDITIONS By signing the application from and applying for registration with Indian Institute of Management Bangalore, architect agrees to accept these Conditions of Registration.



Annexure-A

1 NAME OF THE FIRM

2 REGISTRATION FEE DETAILS

3 ESSENTIAL / ELIGIBILITY CRITERIA

Financial Strength Required in Lakhs

Submitted in lakhs

Marks Break up

Firm Scored

Total % Scored

Average Annual Turnover (Essential Criterion)

Refer Clause-B.5

4 EXPERIENCE IN SIMILAR CLASS OF WORK

Works particulars Required limit Worked in lakhs

Marks Break up

Firm Scored

Total % Scored

a Single work Refer Clause A.5.I)

20 b Two works

c Three works

5 PRESENT INFRASTRUCTURE AVAILABLE WITH THEM (in terms of space, engineers available with them, other associated staff etc.)

Particulars Marks Break up

Firm Scored

Total % Scored

a Space (Minimum space 650Sqft (Should provide proof such as Property tax or Rental Agreement)

10

b Engineers available with them (Clause-B.7) Provide Proof like PF, ESI & Professional tax etc)

15

c Other associated staff (Memorandum of Agreement copy to be enclosed)

2

6 VALID ISO CERTIFICATE


Firm Scored

Total % Scored

Valid ISO certificate 15

7 WORK EXPERIENCE


Firm Scored

Total % Scored

a Work Experience in Institute 8

b Work Experience in Central Govt / State Govt. / Central Autonomous Body / Central PSUs / PWDs / CPWD / MES / Railways / Public sector

10

c Work experience in Reputed private organization (The value of work done should reflect in IT returns)

15

8 COMPANY EXPERIENCE


Firm Scored

Total % Scored

a Company Work Experience-more than 6 years (5 Marks) 5

b Company Work Experience-3 to 6 years (2 Marks)

9 STATUTORY REGISTRATION (ESSENTIAL CRITERION) [Refer Clause B.8] (Mandatory)

10 Aggregate % achieved

11 Aggregate % required 65%

12 REMARKS

13 RECOMMENDATION

Only those applicants who score at least 65 marks will be deemed as qualified.



PROFORMA – A

(Please submit this acceptance letter in your letterhead with empanelment form.) To Chief Manager (Infrastructure) Indian Institute of Management Bangalore Bannerghatta Road, Bangalore - 560 076

SUBJECT:

CONFIRMATION FOR ACCEPTANCE OF THE TERMS & CONDITIONS: I/We have read and examined the following documents and agreement to be entered with the IIMB and understood all other relevant particulars. Also collected softcopy of the below mentioned documents from Chief Manager (Infrastructure), Indian Institute of Management Bangalore, Bannerghatta Road, Bangalore - 560 076.

• I/We are fully qualified to provide the professional civil and Interior/ Electrical/ Electrical Panel and telephone works applicant to the said work and have understood the scope of services, terms and conditions and IIMB time schedule.

• I/We agree that until a regular agreement is executed, this document with the IIMB written acceptance thereof shall constitute a binding contract between us.

• I/We hereby agree to visit IIMB website www.iimb.ac.in/tender_notices and Estate Department notice board at IIMB regularly for any Tenders under IIMB for the Tender Notification and IIMB will not be responsible for any.

• I/We agree that any change of Address for correspondence will be duly intimated and IIMB will not be responsible for any postal lapses whatsoever in this regard.

DATE: Seal and signature of the Agency

http://www.iimb.ac.in/