emotions & moods by saniah saleem rao
TRANSCRIPT
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Topic :
EMOT IONS
AND
MOODS
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Emotions & Moods
Submitted to : Mr Hafiz Farhan
Group Presentation by:Saniah Saleem Rao (09)
Sobia Iqbal (11) Iram Aziz (04)
Class BBA 5th Department of management science
The islamia University of Bahawalpur Sub Campus : Bahawal Nagar
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What is Affect? Affect is a broad range of feelings that people experience.
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Affect
Emotions
Moods
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What are emotions and moods?
Emotions are intense feelings that are directed at someone or something.
Moods are feelings that tend to be less intense than emotions and that lack a contextual stimulus.
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Difference1. Emotions are Action oriented.
2. Moods are cognitive in nature.
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Causation Emotions are caused by specific event.
Cause of mood is often general & unclear.
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Expression Emotions are accompanied by distinct facial
expression.
Moods are generally not indicated by distinct expressions.
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The Structure of Mood High negative affect High positive affect Low negative affect Low positive affect
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Function of emotionso Do Emotions Make Us Irrationalo Do Emotions Make Us Ethical o Social and culture emotions
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Source of Emotions and Mood
Personality Affect intensity Day & time of week Weather Exercise
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Source of Emotions and Mood Stress Social Activities Illusory correlation
age Sleep
Gender
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Emotional labor Emotional labor refers to the process by which workers are expected to manage their feelings in accordance with organizationally defined rules
and guidelines.
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impact emotionallabor has on employees
emotional dissonance Felt emotions
displayed emotions