1. Raymond L. Price Illinois Foundry for Innovation in Engineering Education University of Illinois at Urbana-Champaign Urbana, Illinois 61801 USA [email_address] Emotional Intelligence in Theory and Practice August 5, 2010

2. How do we define Emotional Intelligence? I. The ability to sense, understand, and effectively apply the power and the acumen of emotions as a source of human energy, information, connection, and influence. ( Robert Cooper, xiii )

3. How do we define Emotional Intelligence? II. The capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well, in ourselves and others. (Daniel Goleman)

4. How do we define Emotional Intelligence? III. EI involves the ability to perceive accurately, appraise, and express emotion; The ability to access and/or generate feelings when they facilitate thought; The ability to regulate emotions to promote emotional and intellectual growth. (Mayer and Salovey)

5. Emotional Intelligence and GPA

• 64 first-year college students

• 33-item EI scale

• The EI scale predicted end of year GPA (r(63) = 0.32)

• even though EI scores were not related to SATs (r(41) = -0.06) (Schutte et al.1998).

6. Emotional Intelligence and Job Performance Q: What distinguished the top performing engineers & scientists with high academics and high I.Q.s at Bell Labs from others? A: Emotional Intelligence motivation, initiative, rapport, ability to take on extra responsibilities, ability to take full and immediate advantage of informal networks and teams. (Kelley and Caplan, Harvard Business Review , 1993)

7. Emotional Intelligence and Leadership

• 2000 managers in 12 large organizations, 81% of the competencies that distinguished outstanding managers were related to emotional intelligence.

• With hundreds of executives in 15 global businesses, 90% of the difference between the average and the best ones were emotional competencies.

• (Hay & McBer 1996)

8. Emotional Intelligence and Professionals University of California-Berkeley PhDs, emotional intelligence abilities were 4 times more important than IQ in determining professional successeven for research scientists. (Feist & Barron 1996)

9. Emotional Intelligence and Children Children with highly developed social skills perform better academically (e.g., higher grades, higher achievement scores) than peers who lack these skills. (Grossman, et al, 1997)

10. There are four main areas of Emotional Intelligence Positive impact on others Self-Awareness Social Awareness Self-Management Relationship Management

11. Personal Competence (How we manage ourselves)

• Self Awareness

• • Emotional self-awareness

• • Accurate self-assessment

• • Self-confidence

12. Personal Competence (How we manage ourselves)

• Self-Management

• • Adaptability

• • Self-control

• • Conscientiousness and reliability

• • Initiative and innovation

• • Achievement orientation

13. Social Competence (How we handle relationships)

• Social Awareness

• • Empathy

• • Service orientation

• • Organizational awareness

• • Developing others

14. Social Competence (How we handle relationships)

• Relationship Management

• • Leadership

• • Influence

• • Change catalyst

• • Communication

• • Conflict management and negotiation

• • Collaboration and building bonds

• • Team capabilities

15. Important to Remember 1. Emotions are real. 2. Emotions are valuable. Emotions provide information provide energy assist in growth Therefore, EI gives you an advantage!