emotional intelligence and change · 2020. 5. 11. · •emotional intelligence is the ability to...
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Emotional Intelligence and Change Getting your EQ to work for you
7 May 2020 www.tushiyah.co.za 1
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• To improve your awareness of self and of how you impact others
• To become active participants in creating and maintaining healthy work relationships
• To facilitate enhanced performance
Purpose
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• Understanding Emotional intelligence
• Emotional Intelligence Model
• What Emotional Intelligence is not
• Personal Reflection
Content
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Framing the conversation
•There is no right or wrong, but rather what serves you
•The opportunity that comes with discomfort
•The impact we have on others
•Getting your emotional intelligence to work for your
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Learning process
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Framing the conversation
•There is no right or wrong, but rather what serves you
•The opportunity that comes with discomfort
•The impact we have on others
•Getting your emotional intelligence to work for your
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Understanding our impact
INTENTION
IMPACT
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Understanding our impact
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Understanding EQ
•Emotional Intelligence is the ability to understand and manageyourself, your emotions and your impact on and relationship with others
•The ability to craft a plan to improve areas of the self and to actualize your full potential
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Emotional Intelligence Model
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Self Perception
Self Regard
Self Actualisation
Emotional Self awareness
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Emotional Intelligence Model
Below Average Average Above Average
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Self Perception
•Emotional self-awareness
•Self Regard
•Self Actualisation
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Self Expression
•Emotional Expression
•Assertiveness
•Independence
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Interpersonal
•Interpersonal Relationships
•Empathy
•Social Responsibility
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Decision-making
•Problem Solving
•Reality Testing
•Impulse Control
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Stress management
•Flexibility
•Stress Tolerance
•Optimism
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EQ Summary
Emotional Intelligence description
• Relationship with yourself
• How you tell your truth
• Relationship with others
• How you arrive at conclusions
• How you adapt to change
Emotional Intelligence slice
Self Perception
Self Expression
InterpersonalDecision Making
Stress Management
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Difference between IQ and EQ
IQ
• Focuses on cognitive, academic & intellectual capabilities
• Considered genetic, fixed and therefore unchangeable
• Traditionally defined intelligence – too narrow
EQ
• Focuses on ability to perceive, understand & manage/ use emotions
• Not considered genetic and therefore can be developed
• Broader definition of intelligence
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• Is it more sustainable to have an above average IQ or EQ in your business?
Reflection
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• IQ will get you the contract but EQ will facilitate your growing the contract
Reflection
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Reflection…
•Do you like your EQ profile?
•What areas need to be celebrated?
•What areas need to be improved?
•Sound board with a trusted friend/ family member/ mentor
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Implications for change
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Thank you
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