EQ is measuring individual’s capacity for successes.

E intelligence only describes attributes that are distinct from, but at the same time complimentary to academic / cognitive intelligence.

DIFFERENCE BETWEEN EQ & EI.

EQ Can predict whether a person would be successful in life or in his work.

EI Is some thing that can be consciously learnt, imbibed and improved through self observance, introspection and experience.

EQ level is not fixed genetically nor does it stays static.

“Emotional intelligence” refers to the capacity for recognizing ones own feelings and those of others, for managing emotions well in ourselves and in our relationships”

According to Mayer and Salovey:

“Emotional intelligence allows us to think more creatively and to use our emotions to solve problems. Emotional intelligence probably overlaps to some extent with general intelligence. The emotionally intelligent is skilled in four areas: Identifying emotions, using emotions, understanding emotions, and regulating emotions”

According to Robert Cooper and Ayman Sawaf

“Emotional intelligence is the ability to sense, understand and effectively apply the power and acumen of emotions as a source of human energy, information and influence. Emotional intelligence emergence not from the musings of rarefied intellect but from the workings of the human heart”

EMOTIONAL COMPETENCEEMOTIONAL COMPETENCE

Emotional Competence is a learned capability based on emotional intelligence that results from outstanding performance in anything you do. It consists of :

Personal Competence.

Social skills / Competence.

The level of your emotional intelligence determines your potential for learning practical skills based on self- awareness, motivation, self-regulation, empathy and adeptness in relationships.

EMOTIONAL COMPETENCEEMOTIONAL COMPETENCE

PERSONAL COMPETENCE SOCIAL COMPETENCE

SELF AWARENESS

STRESS MANAGEMENT

SELF REGULATION

MOTIVATION

• Emotional Awareness

• Self Assessment

• Self Confidence

• Self Control

• Trustworthiness

• Conscientiousness

• Attitude

• Innovation

• Achievement drive

• Commitment

• Initiative

• Optimism

• Happiness

• Identifying Stress

• Stress Tolerance

SOCIAL SKILLS

SOCIAL RESPONSIBILITY

EMPATHY

• Understanding Others

• Developing Others

• Leveraging Diversity

• Political Awareness

• Communication

• Influence

• Conflict Management

• Leadership

• Change Catalyst

• Problem Solving

• Building Relationships

• Collaboration & Co-operation

• Team Capabilities

Feeling of

indebtedness to

society

THE COMPETENCE INCLUDES:

SELF AWARENESS

SELF REGULATION

MOTIVATION

STRESS MANAGEMENT

PERSONAL COMPETENCEPERSONAL COMPETENCE

SELF AWARENESSSELF AWARENESS

EMOTIONAL AWARENESS.

SELF ASSESSMENT.

SELF CONFIDENCE.

EMOTIONAL AWARENESS IS THE ABILITY TO:EMOTIONAL AWARENESS IS THE ABILITY TO:

RECOGNIZE YOUR FEELINGS / EMOTIONS

DIFFERENTIATE BETWEEN THEM

IDENTIFY WHAT EMOTION YOU ARE FEELING AND WHY

KNOW WHAT CAUSED THE FEELINGS

RECOGNIZE HOW THEY AFFECT YOUR PERFORMANCE

USE YOUR VALUES TO GUIDE DECISION-MAKING

THIS INVOLVES KNOWING YOUR INNER RESOURCES, ABILITIES AND LIMITATIONS.

HERE YOU SHOULD AIM TO ACHIEVE THE FOLLOWING:

SELF ASSESSMENTSELF ASSESSMENT

BE AWARE OF YOUR STRENGTHS AND WEAKNESS

BE REFLECTIVE OF THINGS YOU DO OR HAPPEN TO YOU

LEARN FROM YOUR EXPERIENCE

BE OPEN TO FEEDBACK, NEW PERSPECTIVE, NEW IDEAS, CONTINUOUS LEARNING AND SELF DEVELOPMENT

BE ABLE TO SHOW A SENSE OF HUMOUR AND PERSPECTIVE ABOUT YOURSELF

PRESENT THEMSELVES WITH SELF-ASSURANCE.

ARE NOT AVERSE TO VOICING VIEWS THAT ARE UNPOPULAR.

CAN TAKE THE RISK OF TAKING A FIRM STAND ON WHAT IS RIGHT.

ARE ABLE TO TAKE SOUND DECISIONS INSPITE OF OPPOSITION, UNCERTAINTIES AND PRESSURES.

SELF CONFIDENCESELF CONFIDENCE

BECOME INDEPENDENT

BECOME ASSERTIVE

HAVE SELF-REGARD

CAN SELF-ACTUALISE

WHEN YOU HAVE SELF-CONFIDENCE YOU WILL SEE THAT YOU:

SELF – CONTROL

TRUSTWORTHINESS

CONSCIENTIOUSNESS

ATTITUDE

INNOVATION

SELF REGULATIONSELF REGULATION

MANAGE THEIR IMPULSIVE FEELINGS AND DISTRESSING EMOTIONS WELL.

STAY CALM, COLLECTED AND POSITIVE EVEN IN STRESSING OR CHAOTIC MOMENTS.

STAY FOCUSSED AND ARE ABLE TO THINK WITH A CLEAR AND COOL HEAD EVEN WHEN UNDER TREMENDOUS PRESSURE.

SELF – CONTROLSELF – CONTROL

ACT ETHICAL AND ARE ABOVE REPROACH

BUILD TRUST BY BEING RELIABLE

ARE NOT AFRAID TO ADMIT THEIR MISTAKES

TRUSTWORTHINESS TRUSTWORTHINESS

MEET COMMITMENTS AND KEEP PROMISES

MAKE THEMSELVES ACCOUNTABLE FOR MEETING THEIR OBJECTIVES

ARE ORGANISED AND CAREFUL IN THEIR WORK

FOLLOW THE RULES

ARE SELF-DISCIPLINED

CONSCIENTIOUSNESSCONSCIENTIOUSNESS

o HANDLE MULTIPLE DEMANDS, SHIFTING PRIORITIES AND RAPID CHANGE, VERY SMOOTHLY AND FLUIDLY.

o ADAPT THEIR RESPONSES AND TACTICS TO FIT THE CIRCUMSTANCES.

o ARE FLEXIBLE IN BOW THEY VIEW EVENTS.

o ARE COMFORTABLE WITH CHANGE

o ARE PROBLEM-SOLVERS

o OBJECTIVELY VIEW ANY SITUATION, SEEING IT AS IT IS RATHER THEN THE WAY THEY WISH OR FEAR THE SAME TO BE.

ATTITUDEATTITUDE

• SEEK OUT NEW IDEAS FROM DIFFERENT SOURCES

• WELCOME ORIGINAL SOLUTIONS TO PROBLEMS

• GENERATE NEW IDEAS

• INCORPORATE FRESH PERSPECTIVES AND RISK FACTORS IN THEIR THINKING.

INNOVATIONINNOVATION

THE FOUR THINGS THAT CAN ACT AS A DETTERENT TO CREATIVITY AND AT TIME EVEN PUT OUT THE CREATIVE SPARK ARE:

SURVEILLANCE

EVALUATION

OVER CONTROL

RELENTLESS DEADLINES