emerging technologies ou perspective on ict in skills delivery keith williams [email protected]

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Emerging Technologies OU perspective on ICT in skills delivery Keith Williams [email protected]

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Page 1: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

Emerging TechnologiesOU perspective on ICT in skills delivery

Keith Williams

[email protected]

Page 2: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

The Open University in 2010• At 40+ officially middle aged

• Over 2 million students since 1971

• 200,000+ students each year

• 40,000 outside UK

• Network of over 300 UK study centres

• Part-time remote learners – modules:10–15 hours a week for 32 weeks

Page 3: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

UK four nations presence• The University is funded in England and NI, Wales and Scotland

– centres in each nation plus 10 English regions.

– staffed by Director, student support and administrative staff

• Staff in these centres are responsible for:

– the practical support and advising of students: learning advisors, tutors

– the recruitment, training and supervision of 8,000 part-time Associate Lecturers (ALs)

– face-to-face tutorials, residential schools, examinations and events

Page 4: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

The Open University in 2010• Distributed institution built on scaleability

• Changed Student Socio Demographic context

• Technological Legacy

• Changing markets, Changing competition

Page 5: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

Scaleability in the OU

Tutor Team

Central Faculty

Reg Acad

Student

Design and develop course, set assessments exam and marking schemes

x20

Recruit, develop and performance monitor tutors

x75

Teach, support and assess students to standard procedures

x20

Distributed students study to same pattern and standards

Total 30,000 per faculty

Admin

Syst

Media Design+

Production

Page 6: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

Scaleability – Mega-universities• Mega Universities

– Sir John Daniel circa ’95– Institutions teaching 100,000+– Invest heavily in

• Content Development• Administrative Systems• Distribution and Logistics

– Scaleability delivers high quality at low cost per individual

– Industrial scale teaching

Cost

Student Number

Conventional

Distance Learning

Page 7: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

Changed Context and Markets

• Does the mass market still exist?

• Increased participation in HE reduces market for 2nd chancers

• Increased participation in HE increases market for graduate lifelong learners

Cost

Student Number

Conventional

Distance Learning

Page 8: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

Changing Technologies• E technologies reduce costs

of – Content Development– Administrative Systems– Distribution and

Logistics• Cross over point at lower

student numbers• Convergence of

Conventional and Distance Learning

Cost

Student Number

Conventional

Distance Learning

Page 9: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

1985 1990 1995 2000 2005

Systems stable

DL text led

Conv classroom led, some video classroom outreach

1st standalone PC use in OU course

1st online conferencing in OU course

WWW raises profile of text resources

1st Fully online OU course

Intro to WWW

11,000 studs pa

Distribution of course materials PDFs, quizes etc via VLEs reduces barriers of entry to distance learning for conventional univs

MIT Open course-ware launched

OU selectsMoodle VLE

Milestones to convergence ?

Openlearn

Facebook

i-Tunes U

Page 10: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

OU technology policyThe Vision:We lead the learning revolution taking innovation to the heart of learning and research. We continuously seek new and better ways to inspire and enable learning.

The reality:Knowledge Media Institute and Institute of Educational Technology lead technological and pedagogic research.Mainstream teaching exploits stable, domestically available technologies.

Page 11: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

Dimensions of flexibility

Time

Place

Resources/Interactivity

Classroom teaching +ve

-ve

Page 12: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

What’s needed in the skills and CPD market ?• HEFCE funded study of market potential for online CPD• Employer and Professional Body membership survey

– Small blocks of learning ( 20-30 hours max 2-3 credit)– Rapid availability, flexible study time– Work relevant and instantly applicable– Credit not essential but a nice to have extra– Acceptance of e-learning but limited experience– Access to HE academic staff

Page 13: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

Centre for Professional Learning and Development• Seeks to meet employer demand for both generic and

custom programmes exploiting• OU course inventory • OU systems• OU networks

Page 14: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

Who for? Practising professionals wishing to extend and update their skills with quality CPDMembers of professional bodies

that require CPD evidence

Staff in organisations which are pursuing organisational development

Promotion/job seekers who want to prove their CPD

Alumni who want post-qualification career-long

learning

Page 15: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

Practising professionals wishing to extend and update their skills with quality CPDChallenges

Flexibility and availability

Short online modules

Relevance

Work based context and activities

Scalability

Scale up and down

Continuity

Routes to credit and qualification

Page 16: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk
Page 17: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

Skills Coverage• Leadership Skills • People Management • Project and Programme

Management Skills • Analysis and Use of Evide

nce

• Financial Management Skills

• Strategic Thinking Skills

• Communications and Marketing Skills

• Creative and Problem Solving Skills

• Key Corporate Skills • Change Management

Skills • Ethical Practice Skills • IT Skills • Numeracy Skills

Page 18: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

OU-Housing and Communities Academy

Transfer of a face to face workshop based course to online environment

Five days of collaborative workshops to be replaced by 5 workplace based sessions supported by remote online facilitator

Desktop based conferencing

Using the commercial Elluminate system, •multiple participants,

•Audio, video and online chat channels

•whiteboards,

•application sharing,

•breakout rooms etc

Page 19: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

OU-Housing and Communities Academy

Trial with HCA and Stoke on Trent CouncilFacilitator led sessions during working hoursChallenges:

online use of rich picture techniquesdefaulted to text based post it techniquescorporate firewallsadvance planning and negotiation needed priority conflictif you’re in the office you can’t be on a course

Page 20: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk
Page 21: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

The Executive Reading Group

90% of Professionals report “ Reading” as a Professional Development activity

50% report use of internet for discussion with fellow professionals

Exec Reading Group based around “must read” books

University Guru led

Trialled using Elluminate system, synchronous discussion, whiteboard slides as scene setters

Flexible in direction, follow on via blog

Returns University to academic roots, students at the e-feet of the professor

Page 22: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

Working with Employers and SSCs• IT Professional Development Programme working with

e-skills and major employers– 6 modules leading to PG Certificate

• Certificate of Nuclear Professionalism, working with National Skills Academy –Nuclear and major employers– 7 industry defined modules– Accessed through company, university and other

providers– QCF registered qualification through OU Awarding

Body

Page 23: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk
Page 24: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk
Page 25: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk
Page 26: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

Flexible user led developmentOpen Educational Resources

• OER movement provides flexible resources licenced under Creative Commons licencing to allow users to use, modify and share learning resources

• Open Learn– http://www.open.ac.uk/openlearn

• i-Tunes U– http://www.open.ac.uk/itunes/

Page 27: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

Openlearn

Page 28: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

Openlearn

Page 29: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

Openlearn

Page 30: Emerging Technologies OU perspective on ICT in skills delivery Keith Williams k.williams@open.ac.uk

Conclusions• OU conservative but bold in its use of new technologies• The principles of scaleability are under challenge • Our resources and capable of supporting a range of

novel skill development models • We are a networked and networking institution.• Innovation is in our life blood