emerging technologies in library for quality service
TRANSCRIPT
OKIKI, O. Chris (Ph.D)
Head, Automation UnitUniversity of Lagos Library
University of LagosAkoka, Lagos
Libraries are user-centered organizations focused on patron satisfaction.
Libraries value access to information as fundamental to higher education/research.
Up-to-date technology provides one of the best means to reach their goals.
Information Technology has brought significant changes to Libraries
Coping with sheer quantity of published material
Growing number of non-print and media materials
Escalating user demand for access Rising costs
Accepting innovations due to IT Implementing new strategies
Ttechnologies are tools to make information- handling easier, more efficient, and less costly.
Technologies must be looked into as means to an end --- not the end themselves.
The technological concerns are: effectiveness efficiency economy
Librarians’ role is to link information and people.
There are new and better ways to do this and we need to know how.
Librarians’ tasks can be made easier using emerging technologies.
Finding out what other libraries are doing is the best way to learn.
Librarians have to be where their users are Experimenting with new technologies that enhances librarians’ skills.
Automation Online databases CD-ROMs Interactive Multimedia Electronic publishing Electronic mails /file transfers Digitization Networked environments
Making do with free resources is the most important tactic for coping with reduced budgets.
Using technology is most relevant for coping with changes.
Doing more with less is the information professional's new mantra.
Helping library users become more self-sufficient is key to life-long learning.
Computer Literacy: Focused on how to use the computer
and computer tools Visual literacy
to understand and use images, including the ability to think, learn and express oneself in terms of images” [Braden & Hortin, 1982] ability to understand and use visual images in our daily lives
Ability to recognize the influence of television, film, radio, recorded music, newspapers, and other media ability to use various media to access, analyze and produce information for specific outcomes a media literate person can decode, evaluate, analyze, and produce print/electronic media
being able to access the Internet find, manage and edit digital information join in communications and otherwise engage with an online information and communications network
“to understand the systems by which networked information is generated, managed, and made available”
What is a web 2.0?
Why is it important?
How can it work for librarians and information professionals?
Web 2.0 is the term used to describe a variety of web sites and applications that allow anyone to create and share
online information or material they have created. A key element of the technology is that it allows people to create,
share, collaborate & communicate. Web 2.0 differs from other types of websites as it does not require any web
design or publishing skills to participate, making it easy for people to create and publish or communicate their work to the world
The participatory web The amateurization of the web The social web The user-focused web
The participatory web The amateurization of the web The social web The user-focused web
. It marks the progression from static web pages to dynamic, interactive ones . Read/write web . Sharing, collaboration, & user involvement . Reviews . Comment on news stories . Upload photos . Share digital videos
The average person can put their work
on the web ex. Photographers, journalists, aspiring writers, students, etc.
Social networking and community-oriented sites
ex. myspace.com, friendster.com, facebook.com, multiply.com, tagged.com, twitter,com, etc.
The user needs are catered: participate, organize, read, write &
play online
Value Content Creation . Custom search engines . Collaboration . Communication .
Communication . Web-based journals/blogs . Outreach . Wikis . Instruction . Podcasts . Training . Videos and photos . Resource . Library marketing
development
Patron Interaction . Web 2.0 tools allow libraries to
enter into a genuine conversation with their users.
. Libraries are able to seek out and receive patron feedback and respond directly.
Participation in Knowledge Communities
. Web 2.0 Social networks: myspace.com, multiply.com, tagged.com, facebook.com,
twitter.com friendster.com, etc.
Collaboration Assist libraries and librarians to
work with distant libraries or colleagues.
Create technical requirements Check out what others are doing Ask the community for help Prototype Consider different types of solutions
With the advent of Web 2.0, we find ourselves in an age of participation – a time when all users are empowered to contribute, regardless of background or position.
Blogs – a blog, or weblog, is an online journal or web site on which articles are posted and displayed in chronological order.
. Subject resources, book reviews, library news, discussion groups
. Blogging software: http://wordpress.com http://www.livejournal.com http://www.blogger.com
RSS and Newsreaders . Really Simple Syndication is a
technology that enables publishers to syndicate news and other contents on the web
Libraries are keeping up to date by subscribing to news & information sources via RSS feeds.
WIKIS – Wiki technology provides an area for effortless collaboration and knowledge sharing among a community of users without any programming knowledge. Features: add a new page, edit page, search, comments, files and attachments, revision comparison.
Social Bookmarking . Allow users to bookmark favorite
web site articles, blog posts, podcasts, images, & other web-based materials for future retrieval.
ex. http://del.icio.us www.furl.net
Photosharing . Users are uploading, rating,
reviewing, annotating, searching, browsing, tagging, & creating a wealth of personal, cultural & historical digital image collections.
ex. www.flicker.com www.photobucket.com www.picazza.com
Social cataloging . Enable users to create personal
catalogs of their book, CD, DVD, & game
collections, and share them with others.
ex. www.librarything.com
Video Sharing . Enable users to share, rate,
comment, watch & gather around video content free of charge and technical expertise.
. Amateur filmmakers, karaoke hopefuls, & even talented pets have all been given a venue to display their work.
ex. youtube.com
Online Chatting – is the exchange of typed-in messages requiring one site as the repository for the messages (or "chat site") and a group of users who take part from anywhere on the Internet.
. Yahoo messenger . Google talk . Skype . Meebo
Online Text Messaging – Provides text messaging from internet to cell phone/mobile phone.
Ex. Chikka.com Yahoo messenger
Start with great ideas– think big Make something happen for the
customer Get everyone involved
(staff/personnel) Move fast Take risks. Change begets change
and risk-taking begets fearlessness.
QUESTIONS?
Thank you for listening!