Emerging Outcomes of the Per Capita Services Program for Survivors of Human Trafficking

Rescue & Restore Web Ex Training January 21, 2010

Diane BaylyUnited States Conference of Catholic Bishops

HHS-USCCB Per Capita HHS-USCCB Per Capita Services Program Services Program

Help for the Individual on a Help for the Individual on a National ScaleNational Scale

Survivors receive much needed services and funding

Builds capacity of agencies throughout the U.S. to provide trafficking case management

Agencies can access national point of contact for case consultation, training and technical assistance

Survivors receive continued service provision if they move from one location to another

Data collected on client demographics and service needs

USCCB Comprehensive Case USCCB Comprehensive Case Management ModelManagement ModelGOAL:

To provide support and assistance to survivors of human trafficking, empowering them to reach long-term self-sufficiency.

Role of Trafficking Case Manager Identify needs and goals, create service plan Coordinate service provision Liaise with law enforcement and attorneysBenefits: Survivor has single point of contact for services to

help them navigate through many levels of bureaucracy and serve as a safety net until the survivor is more comfortable

Case manager serves a critical role in a survivor’s healing process through establishing a trusting relationship

Comprehensive Case Comprehensive Case ManagementManagement

Client Eligibility Client Eligibility

•Survivors of Traffickingo Meet the federal definition of a victim of a

severe form of trafficking o Are removed from the trafficking situationo Require trafficking case management o Are not a U.S. citizen or lawful permanent

residento Either pre-certified and certified victims

•Family derivatives with a T visa (T-2, T-3, T-4, and T-5)

Financial Structure and Financial Structure and Service PeriodsService Periods

Role of USCCBRole of USCCBRecruitment of and subcontract with service

providersFiduciary agent Training (monthly, specialty, one-on-one)Technical assistance and case consultationAccess to legal and mental health technical

assistance providersResources (monthly bulletin, Web site,

Program Operations Manual)National data collectionService provision monitoringProgram development consultation

Evolution of the Per Capita Evolution of the Per Capita Program Program Increase in number and types of subcontractors Increase in number of monthly webinar trainings Specialty trainings based on subcontractor feedback

and trendsResource developmentProgram Operations Manual compilation of best

practices On-line database

◦ Subcontractors can access via internet in real time ◦ Tracks client budget and reporting deadlines

Annual evaluation survey elicits more targeted feedback

USCCB Assistance During USCCB Assistance During Referral ProcessReferral Process

Connects all parties involved with the case. Offers case consultation and guidance to assist

subcontractor in managing the case. Recommends contacting law enforcement and an

immigration attorney. Refers subcontractor to its mental health technical

assistance provider, Project REACH. Refers sub and/or immigration attorney to legal

technical assistance provider (CLINIC). Provides training to subcontractor on the enrollment

process into the per capita program. Facilitates referrals to subcontractors in other states.

Benefits to Client & Benefits to Client & SubcontractorSubcontractor

Budget for direct client and administrative expenses

Needs met holistically, not piecemealUSCCB available for consultationSurvivors connected to services anywhere in the

U.S. Coordination and reimbursement during

relocation processMental health and legal technical assistance

providers available at no-cost to subcontractorsSystem of oversight to ensure survivors receive

quality services

Criteria for Applying to be a Criteria for Applying to be a Subcontractor Subcontractor

On-site capacity for comprehensive case management and after-hour emergency

Qualified case management staffHistory of working with populations

with similar needs or experiences as trafficking survivors

Relationships with community partners Active DUNS and EINA-133 audit report/independently

audited financial statements

Considerations for Potential Considerations for Potential Subcontractors Subcontractors Non-competitive contractOne year renewable contract Can specify caseload capacity (sex

trafficking, labor trafficking, male, female, adult, children, language)

Training and support provided Client referrals through various

sources (law enforcement, USCCB, or identified through community outreach)

Caseload unpredictable, variable

HHS-USCCB Per CapitaHHS-USCCB Per CapitaServices ProgramServices Program

American Samoa

Hawaii

Updated

October 2009

Guam

Northern Mariana Islands

USCCB SubcontractorsUSCCB Subcontractors

Primary Affiliation of Program Within Agency that Serves Trafficking SurvivorsRefugee Resettlement 41%

Domestic Violence/Sexual Assault 18%

Community based (general social services)

14%

Victim Services (human trafficking, crime victims)

10%

Immigrant Advocacy/Ethnic Group 10%

Other (mental health, survivors of torture program, farm worker program)

7%

Indicators of Effectiveness Indicators of Effectiveness for Subcontractors for Subcontractors

Mission-driven Support from agency leadershipDedicated case managers experienced in

serving vulnerable populations Established case management systemCross-cultural competency, language

capacity Multiple services offered in-house Excellent working relationships with

community partners, established referral mechanisms

Fiscally sound with adequate cash flow

Leveraging the Program Leveraging the Program Empower survivors Maximize community resources (food, clothing,

personal items, housing, translation) Actively participate in local anti-trafficking task

force or coalition, or start one Have staffing mechanisms for fluctuating

caseload Form effective partnerships with federal and

local law enforcement and immigration attorney(s)

Develop protocols for tips, screening, media, confidentiality, safety

Make use of ongoing USCCB Program training, technical assistance and resources

Conduct training on victim identification bothin-house and with community partners

Common Training Needs for Common Training Needs for New Subcontractors New Subcontractors

Safety planningImmigration options and issues

(Continued Presence, T visa) Case manager and immigration attorney

roles Cross-cultural considerations Psychology of victimization/traumaWorking with federal law enforcementConfidentiality issuesEstablishing protocols

Training and Technical Training and Technical Assistance Data Assistance Data

From April 2006 – November 2009, USCCB has provided:

Training to 2,963 persons Technical Assistance to 1,646 persons

Recipients: Subcontractors, other professionals working on human trafficking, law enforcement, other service providers, national crime victim networks.

Clients Served in HHS-Clients Served in HHS-USCCB Program NationwideUSCCB Program Nationwide

From April 2006-December 2009: 1,499 survivors of trafficking303 family derivatives

Of the survivors enrolled: 57% Female/43% Male 72% Labor 20% Sex 8% Both 3% Child Victims

Client Data Client Data 88 countries of originTop five countries of origin

◦Thailand◦Mexico◦Philippines◦ India ◦Guatemala

Areas with highest caseloads◦Florida◦California◦Washington, DC metro area◦New York

Case TrendsCase Trends Survivors are varied in age, race, class, gender,

religion and culture with multiple, varied needs Increasing percentage of large labor cases Male labor trafficking survivors frequently relocating Small percentage of child trafficking survivors

identified Labor trafficking was found in a wide range of

industries including:

Some survivors were smuggled into the U.S.;

many came through the H2-B guest worker program

Migrant farm work Hotels, casinos

Domestic servitude Sweatshops and factories

Construction Salons

Shipbuilding Restaurants

Top Client Expenses (4/07-Top Client Expenses (4/07-12/09)12/09)• Lodging • Food• Clothing• Personal Care• Transportation• Utilities• Translation/Interpretation• Pre-paid phone cards

Systemic Issues Systemic Issues Requiring Training and Requiring Training and Advocacy Advocacy

Immigration attorneys delaying filing of T visa until after criminal prosecution

In some regions, law enforcement not endorsing T visa without an active investigation

Lack of law enforcement coordination with service providers during and after raids

Delays in receipt of Continued Presence (CP) and Employment Authorization Document (EAD)

Barriers to identification of child trafficking survivors

Lack of education on assisting child trafficking survivors

Systemic Issues Requiring Systemic Issues Requiring Resource DevelopmentResource Development

• Lack of immediate shelter for male labor trafficking survivors • Vulnerability of survivors being re-

trafficked in same industry due to limited employability • Affordable long-term housing for

survivors • Difficulty in finding employment for

certified survivors of trafficking within four month service period

Communities BenefitCommunities Benefit• Funding for clients and service providers • Local sub-contractor(s) ready to respond to

unique needs of trafficking survivors• Community response to trafficking

developed • Partnership with law enforcement facilitates

future victim identification and prosecution of traffickers

• Mental health providers and legal service providers partnering with subcontractor have access to technical assistance

• Data on trafficking survivors served available for advocacy and funding purposes

Looking Forward Looking Forward

Continually recruit new potential subcontractors to increase service capacity in all regions.

Keep program up to date on local developments affecting service provision.

Adapt the program to address emerging needs.

Contact InformationContact Information

Diane BaylyTel: 202-541-3256

Email: dbayly@usccb.org

Agencies interested in applying to be a subcontractor can complete an interest

form at:

http://www.usccb.org/mrs/trafficking/services.shtml