Emergency Management Programs atKaiser Permanente

Skip Skivington Director of Operations

Procurement & Supply

Changes to Match the New World

“Facilitate and broaden communications between government agencies and health plan providers, policy

professionals, CEO’s, and communication professionals” -D.A. Henderson, MD, MPH

Internal Collaboration + External Collaboration =

Community Readiness

Healthcare Continuity Management

Business Continuity

Management

Foundation Development

Implementation

Systematic Planning

Risk Assessment

Threat Assessment

Management

EOC Management

Threat Policy Development

Integration

Measured ResponseShare Best Practices

Internal Collaboration

BCM Program DesignOverview Description of Program Vision

Cap

abil

ity

Time

Minimum Acceptable Levelof Capability

Normal Operations

Incident Occurs

Recovery Time Objective

Contingency Planningand Crisis Management

Proactive BCM Activities Proactive BCM Activities

Reactive BCM Activities

Risk Mitigation

modified U.S. DoD graphic

Response, Recovery & Restoration

Prevention and Preparedness Prevention and Preparedness

Return toNormal Operations

Emergency Response

Restoration

Recovery

Integration

OtherEOC

National EOC

Regional EOC

HospitalEOC

HospitalEOC

Regional EOC

HospitalEOC

HospitalEOC

OtherEOC

Executive Oversight Group

Healthcare ContinuityManagement

W orkgroups

Clinical Facilities Supply Chain People Community

Linkages Communications Public Policy Legal

Planning

Response

Ongoing Risk Mitigation

Facilities

CommunityLinkages

SARS

Smallpox Anthrax

PandemicInfluenza

KatrinaRita

West NileVirus

Smallpox Vaccination Policy and Tools

Bioterrorism Response Plan

Anthrax Policy and Tools

SARS Resource Toolbox

Hurricanes Katrina/Rita

Pandemic Influenza

Legal

Facilities

SupplyChain

Communication&

Education

PublicPolicy

People/HR

Clinical

CommunityLinkages

HealthcareContinuity

Management

Healthcare Risks Risk Mitigation ToolsWork Group Activity

Getting a “Running Start”

Partners in Preparedness and

Response

Going Forward

Continue threat reduction strategies by maximizing our personal through enterprise resiliency via combined recovery and emergency planning and training

Continue to strengthen our national, regional and local understanding of the threats and our response capabilities

Continue to challenge assumptions and collaborate with our internal and external partners