emea retail continuum

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Accelerating success. Retail expertise and services for the full continuum of your property needs in Europe, the Middle East and Africa Retail Continuum

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Accelerating success.

Retail expertise and services for the full continuum of your property needs in Europe, the Middle East and Africa

RetailContinuum

What can Colliers provide in order to support your site selection process

> Complete submarket analysis > Define technical site attributes (traffic, visibility, parking, etc)

> Determine site / store options > Signage optimization > Letter of intent / negotiations > Lease / purchase agreements > Due diligence > Transaction management / pipeline reporting

Lease / Portfolio Administration – what can Colliers provide :

> Process and collect accounts receivables > Review leases and implement cost saving initiatives > Manage critical dates and lease options > Lease audits > Monthly rent verification and payment schedules > Database selection and construction to suit the client > Review and reconcile invoices > Optimize resource allocations > Acquisitions and disposals

PORTFOLIO MANAGEMENT

STORE DELIVERY

SITE SELECTION

STRATEGY

Programme Development and Due Diligence

> Provide a development schedule > As built survey and existing conditions assessment > Preliminary project budget, scope and schedule

Permitting and Procurement

> Final landlord approval / permitting > Draft subcontractor scope documents > Project out to tender > Bids returned, qualified and awarded

What can Colliers provide in order to support your strategy

> Concept Review / Brand Identification > Competition Identification and Analysis > Demographic / Catchment Criteria and Analysis > Support structure evaluation – Office, distribution > Capital Strategies – leasing, owning, financing

How can Colliers deliver this support

> Setting of strategic planning and vision goals > Location performance analysis > Customer profiling > Market opportunity analysis > Catchment and demographic targeting > Identify site options > Capital strategies

SITE / SPACE SELECTION

Managing a multi-market roll-out requires an experienced international team of qualified brokers who are the best in class in their individual specialist retail markets. We ensure a well-managed roll out by providing a clear strategy, process, systems, standardisation and clarity of purpose.

WHAT CAN COLLIERS PROVIDE IN ORDER TO DELIVER YOUR PROPERTY

Our aim is to identify and deliver efficiencies for each individual project that ultimately results in reduced costs and time through an understanding of construction practices within the retail industry.

LEASE / PORTFOLIO ADMINISTRATION AND FACILITY MANAGEMENT

Whether your company operates in one location or hundreds we take time to understand your concerns regarding costs, stability and flexibility with our goal to reduce and manage your operational costs whilst ensuring the required quality of services.

NEW MARKET ENTRY & REALIGNMENT OF EXISTING PORTFOLIOS

Whether you are looking to launch an international roll out, realign your existing store, office or logistics portfolio, Colliers has the expertise and resources to assist in developing your real estate strategy.

How can Colliers deliver this support

> Develop and produce standard documents for use by all brokers

> Design and produce a transaction pipeline tracking system

> Consider maximum store count versus cannibalization issues

> Determine market lease rates and terms based on specific delivery conditions

> Estimate delivery timing for each site / store > Complete site analysis forms and packages > Draft and review letters of intent with the client > Negotiate terms with landlords and developers on behalf of the client

> Review and negotiate lease terms and conditions with client’s lawyers

> Co-ordinate execution of final lease documents

Construction

> Client reporting and resolution > Project and safety management > Project cost management > Quality assurance control > Invoice administration

Project Completion

> Snagging list and sign off > Municipal and city sign off > Close out documents and as built

Facilities Management – what can Colliers provide

> Develop formal standards to ensure consistency and cost reduction

> Leverage procurement process, provide volume discounts and reduce operating costs

> Develop predictable and accurate costing models > Implement financial system to track costs and identify trends

> Implement work order system and call centre help desk

What Resources can Colliers provide to deliver your strategy

> Depth of experienced professionals in all aspects of the retail estate spectrum

> Expertise in demographics, geographic information systems, retail market analysis

> Merchandising and tenant mix planning > Project and construction management > Expertise in sourcing and leasing individual and multiple properties

> Sustainability consulting specialists

Retail Continuum

REPRESENTATIVE CLIENTS

REPRESENTATIVE CLIENTS

REPRESENTATIVE CLIENTS

REPRESENTATIVE CLIENTS

...We are committed to providing great service, quality and value for money to our customers. We recognise that Colliers International shares the same values and they will make an excellent estate management partner.”

Colliers’ local market knowledge and industry expertise contributed to our successful entrance into the Norwegian market.

I would definitely recommend Colliers. Their retail team are well established and respected in the Polish retail market, were able to open doors to developers and landlords and were also very commercially aware.

TGR Various locations in Norway

Building on an existing strong relationship with our Danish retail experts, TGR appointed us to assist in their expansion into Norway.

Following the successful execution of their initial mandate to advice on the site selection of TGR’s first five stores in Norway, they have subsequently appointed us to organise and execute their entire Norwegian roll out strategy.

TK Maxx Poland

We have been working with TK Maxx for the last five years providing and securing new store opportunities and supporting their expansion plan across Poland. Today, TK Maxx operates from 19 stores and continues to look for future new store opportunities in shopping centres, retail parks and high street locations.

Tesco Poland

By engaging Colliers International’s Cost Management team, Tesco obtained the best market prices and avoided cost escalation through clearly defining the scope of work within contract documentation. Despite time pressure, Colliers was able to negotiate certain cost engineering savings, prior to conclusion of the contracts.

Mitchells & Butlers 1,600 locations throughout the UK

Mitchells & Butlers is the UK’s leading operator of restaurants and pubs with over 1,600 locations. They previously managed their portfolio in house and in 2012 appointed us to manage their real estate portfolio. We provide a complete range of real estate services including lease administration, site selection, valuations and more.

Gary John, Group Property Director, Mitchells & Butlers

TGR Scott Stevenson, TK Maxx

Colliers International

Colliers International is the leader in global real estate services defined by our spirit of enterprise. Through a culture of service excellence, and a shared sense of initiative, we have integrated the resources of real estate specialists worldwide to accelerate the success of our clients.

When you choose to work with Colliers, you choose to work with the best. In addition to being highly skilled experts in their field, our people are passionate about what they do. And they know we are invested in their success just as much as we are in our clients’ success.

The foundation of our service is the strength and depth of our specialists. Our clients can depend on our ability to draw on years of direct experience in the local market. Our professionals know their communities and the industry inside and out. Whether you are a local firm or a global organisation, we provide creative solutions for all your real estate needs.

Our services include:> Brokerage Sales and Leasing • Landlord Representation • Tenant Representation> Corporate Solutions> Development Solutions> Investment Services> Project Management> Real Estate Management Services> Valuation and Advisory Services

We cover the following core sectors as well as many specialised sectors:> Hotel> Industrial and Logistics> Mixed use> Office> Residential> Retail

Retail Services

Whether advising on major shopping centres or individual units, in-town or out-of-town, on main streets or retail parks, Colliers International offers a wide range of transactional and consultancy services for landlords, investors, and retailers in the EMEA and globally.

Our retail specialists provide a comprehensive range of services including planning and development consultancy, feasibility studies, tenant mix, funding advice, valuation, marketing and leasing, property and facility management, investment services, and much more.

Access to local market knowledge around the world in both capital and secondary cities enables Colliers to provide creative solutions to client needs by drawing on a range of expertise – including research, planning, valuation, project management and marketing. Investment and asset management specialists are brought in whenever a project will benefit from the application of their skills, enabling Colliers to provide portfolio reviews, investment strategies, advice on funding and other relevant expertise.

We are committed to delivering the full continuum of retail property services from site selection to portfolio management. Our goal is to make your real estate portfolio a competitive business advantage and to ensure your entire range of property needs are met.

Colliers International EMEA Headquarters

50 George Street London W1U 7GA

TEL +44 123 456 789 [email protected]

www.colliers.com

Colliers International global office locations

More than

482 offices in

62 countries covering

95% of the developed world

This document has been prepared by Colliers International for advertising and general information only. Colliers International makes no guarantees, representations or warranties of any kind, expressed or implied, regarding the information including, but not limited to, warranties of content, accuracy and reliability. Any interested party should undertake their own inquiries as to the accuracy of the information. Colliers International excludes unequivocally all inferred or implied terms, conditions and warranties arising out of this document and excludes all liability for loss and damages arising there from. This publication is the copyrighted property of Colliers International and/or its licensor(s). ©2013. All rights reserved.