email response class projects review. summary of functionality configuration management establish...
TRANSCRIPT
Email ResponseEmail Response
Class Projects ReviewClass Projects Review
Summary of functionalitySummary of functionality
Configuration ManagementConfiguration Management Establish connection to the serversEstablish connection to the servers
Read MailRead MailPlace mail in queuePlace mail in queueRoute mailRoute mail
Distribute mail in a multi user environmentDistribute mail in a multi user environment Assign mail on basis of user skills (language, knowledge, ..)Assign mail on basis of user skills (language, knowledge, ..) Assign mail to supervisor (angry words, etc)Assign mail to supervisor (angry words, etc) Alerts for pending mailAlerts for pending mail
Auto RespondAuto Respond Acknowledge receiptAcknowledge receipt Estimate time taken for “real” responseEstimate time taken for “real” response
Summary of functionality - contdSummary of functionality - contdParse incoming message and extract key wordsParse incoming message and extract key wordsSpam ControlSpam Control
Compare message keywords to spam keyword listCompare message keywords to spam keyword list If spam remove from serverIf spam remove from server
Send cautionary message to senderSend cautionary message to sender
Edit rules for spam, folder, reply messageEdit rules for spam, folder, reply messageUser interactionUser interaction
Specify spamSpecify spamExecute Spam ControlExecute Spam ControlLearning by exampleLearning by example
Select folderSelect folderUser approves or assigns new folderUser approves or assigns new folderLearning by exampleLearning by example
Maintain thread of conversationMaintain thread of conversation
Prepare responsePrepare response Extract message from message libraryExtract message from message library Prepare an editable messagePrepare an editable message
Automatically generate a “reply” message, including the following: Automatically generate a “reply” message, including the following: To, From, CC/bcc, subject and text of messageTo, From, CC/bcc, subject and text of messageUser edits messageUser edits messageSends messageSends message
Summary of functionality - contdSummary of functionality - contd