email & instant messenger communication of the future jonathan smith mis

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Email & Instant Email & Instant Messenger Messenger Communication of the Future Communication of the Future Jonathan Smith Jonathan Smith MIS MIS

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Page 1: Email & Instant Messenger Communication of the Future Jonathan Smith MIS

Email & Instant Email & Instant MessengerMessenger

Communication of the FutureCommunication of the Future

Jonathan SmithJonathan SmithMISMIS

Page 2: Email & Instant Messenger Communication of the Future Jonathan Smith MIS

Table of ContentsTable of Contents

History of EmailHistory of Email

Current Uses of EmailCurrent Uses of Email

Current and Future CompetitionCurrent and Future Competition

Future DirectionFuture Direction

Page 3: Email & Instant Messenger Communication of the Future Jonathan Smith MIS

The Beginnings of the EmailThe Beginnings of the Email

E-mail was established on Arpanet in E-mail was established on Arpanet in 1971.1971.

Arpanet (Advanced Research Projects Arpanet (Advanced Research Projects Agency).Agency).

Funded by ARPAFunded by ARPA Arpanet was a large network that Arpanet was a large network that

was developed by the United States was developed by the United States Department of Defense.Department of Defense.11

Page 4: Email & Instant Messenger Communication of the Future Jonathan Smith MIS

History Con’tHistory Con’t

The purpose of Arpanet was to The purpose of Arpanet was to attempt to keep the technological attempt to keep the technological abilities of the United States superior abilities of the United States superior and ahead of other countries. and ahead of other countries.

Page 5: Email & Instant Messenger Communication of the Future Jonathan Smith MIS

History Con’tHistory Con’t

SNDMSG > The first program to SNDMSG > The first program to transfer information over the transfer information over the Arpanet.Arpanet.

EMISARI > An internal system that EMISARI > An internal system that allowed the trading of messages on allowed the trading of messages on the same computer.the same computer.

BANANARD > Allowed sending and BANANARD > Allowed sending and reading capabilities and was also the reading capabilities and was also the first to provide on-line help.first to provide on-line help.22

Page 6: Email & Instant Messenger Communication of the Future Jonathan Smith MIS

History Con’tHistory Con’t

MSG > Forwarded messages and MSG > Forwarded messages and automatic handling of address fields automatic handling of address fields and replies.and replies.33

Page 7: Email & Instant Messenger Communication of the Future Jonathan Smith MIS

History Con’tHistory Con’t

Early 1980’s - E-mail on the internet Early 1980’s - E-mail on the internet was started was started

E-mail was host-based and on time-E-mail was host-based and on time-shared minicomputers.shared minicomputers.

Late 1980’s - PC LAN (Local Area Late 1980’s - PC LAN (Local Area Network) email was integrated with Network) email was integrated with desktop applications.desktop applications.44

1990’s – Client server capabilities 1990’s – Client server capabilities began to take over. began to take over.

Page 8: Email & Instant Messenger Communication of the Future Jonathan Smith MIS

Current EmailCurrent Email Currently, e-mail is one of the most influential ways in Currently, e-mail is one of the most influential ways in

which we communicate.which we communicate. E-mail has transformed that way that information is E-mail has transformed that way that information is

relayed.relayed. In many cases email has replaced the use of physical paper In many cases email has replaced the use of physical paper

mail.mail. Email provides ways to be more interactive with the mail Email provides ways to be more interactive with the mail

that is sent and received. that is sent and received. Videos, documents, and pictures are currently being sent Videos, documents, and pictures are currently being sent

through emails.through emails. E-mail has been the most rapidly adopted form of E-mail has been the most rapidly adopted form of

communication ever known. In less than two decades, it communication ever known. In less than two decades, it has gone from obscurity to mainstream dominance. has gone from obscurity to mainstream dominance.

Page 9: Email & Instant Messenger Communication of the Future Jonathan Smith MIS

Email CompetitionEmail Competition

There are no competitors of email There are no competitors of email itself.itself.

There are many competitors with There are many competitors with email providers.email providers.

AOL is currently the leader, but there AOL is currently the leader, but there are many email providers that are are many email providers that are following close behind.following close behind.

MSN, Earthlink, and Yahoo are major MSN, Earthlink, and Yahoo are major providers that are getting new providers that are getting new members everyday.members everyday.

Page 10: Email & Instant Messenger Communication of the Future Jonathan Smith MIS

Future of EmailFuture of Email

Email has accomplished many advances Email has accomplished many advances since the days if its beginning and further since the days if its beginning and further growth of the email system is honestly growth of the email system is honestly unclear.unclear.

There are not many other uses of email There are not many other uses of email that have not been utilized.that have not been utilized.

The continued transfer of files is the future The continued transfer of files is the future for email.for email.

The introduction and progression of The introduction and progression of instant messenger will be the source for instant messenger will be the source for basic communication between internet basic communication between internet users. users.

Page 11: Email & Instant Messenger Communication of the Future Jonathan Smith MIS

What Is Instant Messenger?What Is Instant Messenger?

Instant Messenger provides a way to Instant Messenger provides a way to chat over the Internet in real-time. It chat over the Internet in real-time. It allows group discussions and it also allows group discussions and it also has the capabilities to allow private has the capabilities to allow private conversations.conversations.55

Page 12: Email & Instant Messenger Communication of the Future Jonathan Smith MIS

The Beginnings Of Instant The Beginnings Of Instant MessengerMessenger

Instant messenger came on the scene Instant messenger came on the scene in the mid 1990’s.in the mid 1990’s.66

It became popular because of the fact It became popular because of the fact that it provided the ability to talk or that it provided the ability to talk or chat with others in the internet in real chat with others in the internet in real time.time.

It was faster than email. It was faster than email. The parties involved had to be online The parties involved had to be online

in order to communicate.in order to communicate.

Page 13: Email & Instant Messenger Communication of the Future Jonathan Smith MIS

History of Instant Messengers Con’tHistory of Instant Messengers Con’t

AOL was the pioneer of the instant AOL was the pioneer of the instant messaging craze.messaging craze.

AOL ( America Online ) was the leader in AOL ( America Online ) was the leader in the emailing system and worked to be the the emailing system and worked to be the leader in instant messaging service.leader in instant messaging service.

AOL is the only instant messenger program AOL is the only instant messenger program that is compatible with non-members.that is compatible with non-members.

There are no other instant messenger There are no other instant messenger systems that have been able to develop systems that have been able to develop the link that enables their members to be the link that enables their members to be able to instant message those outside of able to instant message those outside of their system.their system.77

Page 14: Email & Instant Messenger Communication of the Future Jonathan Smith MIS

History of Instant Messenger Con’tHistory of Instant Messenger Con’t

Instant Messenger’s popularity was Instant Messenger’s popularity was furthered in 1996 by Mirablisfurthered in 1996 by Mirablis

Mirablis was a company that was Mirablis was a company that was started by four Israeli programmers.started by four Israeli programmers.

They developed the first free instant They developed the first free instant messenger that any person was able messenger that any person was able to use.to use.88

Page 15: Email & Instant Messenger Communication of the Future Jonathan Smith MIS

Instant Messenger CurrentlyInstant Messenger Currently

Instant messenger continues to grow. Many Instant messenger continues to grow. Many instant messenger services have developed instant messenger services have developed since the start of instant messenger.since the start of instant messenger.

Instant Messenger services have expanded Instant Messenger services have expanded to have chat rooms, which are groups of to have chat rooms, which are groups of people that can all communicate to one people that can all communicate to one another.another.

Most Internet programs have chat room Most Internet programs have chat room programs included in the use if their programs included in the use if their programs.programs.

Page 16: Email & Instant Messenger Communication of the Future Jonathan Smith MIS

Instant Messenger CompetitionInstant Messenger Competition

Similar to email, there are competitors of Similar to email, there are competitors of instant messages itself. The competition instant messages itself. The competition exists amongst the providers of the instant exists amongst the providers of the instant messenger services.messenger services.

AOL is also the leader in instant messenger AOL is also the leader in instant messenger service. AOL is still ahead of the game service. AOL is still ahead of the game because if the fact that they enable their because if the fact that they enable their members to chat with non-members.members to chat with non-members.

Competition for this specific feature is Competition for this specific feature is minimal. Small providers like Trillian are minimal. Small providers like Trillian are trying to put there mark on the industry, by trying to put there mark on the industry, by providing chat capabilities to all users providing chat capabilities to all users including non-members.including non-members.

Page 17: Email & Instant Messenger Communication of the Future Jonathan Smith MIS

Competition Cont’dCompetition Cont’d

AOL is far more advanced on the AOL is far more advanced on the services that it provides to it services that it provides to it members.members.

The other providers provide free The other providers provide free emails, but the services are not up to emails, but the services are not up to par compared to the service of AOL.par compared to the service of AOL.

Page 18: Email & Instant Messenger Communication of the Future Jonathan Smith MIS

Future of Instant MessengerFuture of Instant Messenger

The future of instant messenger can The future of instant messenger can be seen through the direction that it is be seen through the direction that it is developing today.developing today.

The ability to vocally speak to the The ability to vocally speak to the people that you are online with.people that you are online with.

Becoming a substitute for the Becoming a substitute for the telephonetelephone

With the World Wide Web, long With the World Wide Web, long distance calls will be obsolete.distance calls will be obsolete.

Page 19: Email & Instant Messenger Communication of the Future Jonathan Smith MIS

Future of Instant Messenger Con’tFuture of Instant Messenger Con’t

The implementation of video The implementation of video conferencing.conferencing.

The ability to see the person or The ability to see the person or persons that you want to speak to.persons that you want to speak to.

The ability to use instant messenger The ability to use instant messenger on camera cellular phones.on camera cellular phones.

The ability to use instant messenger The ability to use instant messenger on PDA’s and other handheld devices.on PDA’s and other handheld devices.

Page 20: Email & Instant Messenger Communication of the Future Jonathan Smith MIS

End NotesEnd Notes

1.1.www.cs.tcd.ie/courseswww.cs.tcd.ie/courses

2.2.www.cs.tcd.ie/courseswww.cs.tcd.ie/courses

3.www.cs.tcd.ie/courses3.www.cs.tcd.ie/courses

4. www.howstuffworks.com4. www.howstuffworks.com

5.www.saugus.net (google search)5.www.saugus.net (google search)

6. www.howstuffworks.com6. www.howstuffworks.com

7. www.howstuffworks.com7. www.howstuffworks.com

8. www.howstuffworks.com8. www.howstuffworks.com

Page 21: Email & Instant Messenger Communication of the Future Jonathan Smith MIS

BibliographyBibliography

WebsitesWebsites

www.aol.comwww.aol.com www.cs.tcd.iewww.cs.tcd.ie www.howstuffworks.comwww.howstuffworks.com www.saugus.netwww.saugus.net www.trillian.comwww.trillian.com

IInterviewsnterviews

Fashaw, Gene (current uses of email)Fashaw, Gene (current uses of email)

Greer, Vincent ( current uses of instant messenger)Greer, Vincent ( current uses of instant messenger)