email etiquette 101 - shooksclasses.weebly.com€¦ · email tip #18 allow for response time. §...

Email Etiquette

101

©Reading&Wri-ngHaven

What is it?

Ageneralsetofexpectationsregardinghowpeopleshouldcommunicatewhensendingelectronicmail.


Why does it Matter? What’s The “Perc”?

1.  Professionalism:Youwanttocomeacrossassomeonewhoknowswhattheyaretalkingabout.

2.  Efficiency:Writingemailsthatareclearandeloquentwillincreasetheeffectivenessofyourcommunication.

3.  Respect:Ifyouarewritinganemail,youareoftenmakingarequest.Youwantyouraudiencetorespectyouasaperson.

4.  CommonSense:Anelementofbasichumanityisbeingkindtoothers.Angry,hatefulemailiscounterintuitivetothat.


Consider Your Audience

Howmightyourstyleandtonebedifferentwhenemailing:

q Abossq Aparentq Afriendq Apastor


How to Email a Teacher

Inyouracademiccareer,therewillbemanytimesyouemailateacher.Whendoingso,makethesetipsapriority.


Email Tip #1 Useaprofessionalemailaddress.

§  Yourteacherwillnotappreciatereceivinganemailfromsirmixalotninja@ymail.com.


Email Tip #2 Selectaprofessionalfont.

§  Useaclearprintfont.§  Avoidbrightcolorsandhighlightingbehind

text.Theyaredifficulttoread.


Email Tip #3 Includeaclear,directsubjectline.

§  Includeyourname.§  Includeyourclassperiod.§  Includethetopic.

Subject:MollyWeller,1stHour,ReadingJournal


Email Tip #4 Beginwithaprofessionalsalutation.DearMrs.Kruse,GoodmorningDr.Epplin,


Email Tip #5 Spelltherecipient’snamecorrectly.

§  Itlooksreallylazytoemailsomeonewitharequestbutnotbethoughtfulenoughtotakethetimetodoublecheckthespellingoftheirname.


Email Tip #6 Avoidexclamationpoints.

§  Theyareinformal.


Email Tip #7 AvoidusingALLCAPS.

§  Itsoundslikeyouareshoutingatyouraudience.

DOYOUUNDERSTAND?


Email Tip #8 Avoidsarcasmfollowedbywinkyfacesorotheremojis.

§  It’sverydifficulttodeciphertoneinanemail.

§  Emojisarenotprofessional.§  Sometimestheycanbeconstruedas

passiveaggressive.


Email Tip #9 Don’temailwhenangry.§  Ifthesubjectoftheemailisasensitiveone,

it’sbesttodiscussitinperson.§  Wordsarereaddifferentlythantheyare

heard.


Email Tip #10 Avoidblamingandexcuses.Takeresponsibilityandownership.

§  Don’tblameyourpet.§  Oryourparents.§  Oryourteacher.§  Oryoursibling.§  Orthepresident.


Email Tip #11 Beclearandmentionspecifics.Yourteacherhasmanystudents.“Todayinclassyouhandedbackmypaper…”Whichclass?Whichpaper?


Email Tip #12 Beconcise.

§  Saywhatyouneedtosayinafewsentencesorless.


Email Tip #13 Avoidusingtheword“you”ifatallpossible.

§  Itputstherecipientonthedefensive.


Email Tip #14 Don’temailaskingforextracredit.

§  Mostofthetimestudentsdothis,theyhaven’tcompletedsomeofthemandatorycourseworkthatwasassigned.

§  Ifit’sreallythatimportanttoyou,askinperson.


Email Tip #15 Includebothyourfirstandlastnameinthesignatureblock.

§  Thankyou,§  Sincerely,§  Mybest,

ElmerFudd


Email Tip #16 Proofread

§  Usecompletesentencesandpropergrammar.Otherwise,youlookunintelligent.


Email Tip #17 Includeacomplimentand/oranoteofthankfulness.

§  Complimentsandgratuitymakeyouraudiencemorereceptivetoyourrequest,andtheyalsohelpyoutocomeacrossasakindpersonwhoisnotcompletelynarcissistic.


Email Tip #18 Allowforresponsetime.

§  Allowyourteacheratleast24hourstoreplytoyouremail.Believeitornot,wehavelives,too!

§  NeveremailaskingforsomethingASAP.It’srude.


Email Tip #19 Beawareofhighandlowregister.

§  High-registertone:Usewhentalkingtoasuperior(abossorteacher).ü  Thank you so much for helping me study for

the upcoming novel test. §  Low-registertone:Usewhentalkingtoa

friendorfamilymember.ü  It was so awesome hanging with you today

studying for that test!


Email Tip #20 Ifyouhavenochoicebuttowritealengthieremail,usebulletswherepossible.

§  Bulletedquestionsorstatementsareeasierto:

ü  read ü  mentally organize ü  remember

inemailsthanlengthyparagraphs.


How to Email a Teacher 101

IfthecontentoftheemailisonthenegativesideATALL,useaflatterysandwichapproach.

1.  FLATTER/POSITIVECOMMENT2.  request/complaintgentlyworded3.  FLATTER/POSITIVITY/THANKFULNESS


How to Email a Teacher 101

Ultimately,thewayyouemailsomeonereflectsonwhoyouareasaperson.Takeyourtime,anddoitcorrectlyso

thatpeoplenotonlytakeyouseriouslybutalsohavemad

respectforyou.


email etiquette 101 - shooksclasses.weebly.com€¦ · email tip #18 allow for response time. §...

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