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E&M VoIP Gateway Q FAQ AddPac Technology Sales and Marketing www.addpac.com Sales and Marketing

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Page 1: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

E&M VoIP Gateway QFAQ

AddPac Technology

Sales and Marketing

www.addpac.com

Sales and Marketing

Page 2: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

Question Lists (Cont )

1 Does E&M VoIP gateways work as media gateway which convert

Question Lists (Cont..)

1. Does E&M VoIP gateways work as media gateway which convert between standard SIP trunks toward IP PBX and analog E&M trunk to other TDM PBX via E&M transmission equipment?

2 VoIP Channel Setup Configuration Between Legacy SIP Call Manager2.VoIP Channel Setup Configuration Between Legacy SIP Call Manager (ex. Broadsoft, Asterisk, etc) and E&M VoIP Gateway.

3.Does E&M VoIP gateways support trunk overflow? When the first E&M trunk is busy can the call overflow automatically to the second trunk?trunk is busy, can the call overflow automatically to the second trunk?

4.Does E&M VoIP gateways support trunk overflow? When the first E&M trunk is busy, can the call overflow automatically to the second trunk?

5. When the first E&M trunk is detected as faulty, can it be blocked for further tests? meanwhile the calls overflow to the second trunk in same trunk group or overflow trunk group?.

6.Do your E&M VoIP gateways support both Immediate start and Wink start signal?

7.The two LAN ports have different and independent IP’s?

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p p

Page 3: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

Question Lists

8 Does the unit has forced ventilation with fans?

Question Lists

8. Does the unit has forced ventilation with fans?9.Booting, is the software already loaded in Flash or is

an SD Card?10.E&M Type Pin Assignment?

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Page 4: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

Question 1Question 1

Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks toward IP PBX and analog E&M trunk to other TDM PBX via gE&M transmission equipment?

A) Yes, It works as media gateway.

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Page 5: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

E&M VoIP Gateway Service Diagram

SeoulMG MG

E&M VoIP Gateway Service Diagram

IP NetworkGK

Gate KeeperPSTN

Media Gateway

MG MG

Analog Phone(WAN)BS

Billing Server

Analog Phone

AP-VPMS ServerWAN Router

AP2620 E&M VoIP Gateway

10/100Mbps

PBXE&M Interface

FXS Analog Voice Interface Leased Line/ATM/Frame-Relay/IP Router, xDSL/Cable Modem, etc.

Voice

Voice Call Flow

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Voice+Data, Ethernet or WAN Interface AddPac AP2620 VoIP Gateway

Analog Phone TRUNK n x E1 Voice Interface for PSTN Interworking

Voice Call Flow

Page 6: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

Question 2Question 2

Q) V IP Ch l S t C fi ti B t L SIP C llQ) VoIP Channel Setup Configuration Between Legacy SIP Call Manager (ex. Broadsoft, Asterisk, etc) and E&M VoIP Gateway

A) We support WEB and CLI based configuration both.(CLI : Cisco Style Command Line Interface, Telnet, RS232C(CLI : Cisco Style Command Line Interface, Telnet, RS232C Console)

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Page 7: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

[Smart WEB Configuration : Example] Basic > Server SIP

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Page 8: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

Question 3Question 3

Q) Does E&M VoIP gateways support trunk overflow? WQ) Does E&M VoIP gateways support trunk overflow? When the first E&M trunk is busy, can the call overflow automatically to the second trunk?

A) Support WEB and CLI based configuration.

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Page 9: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

[Smart WEB Configuration : Example] B i FXO/E&M E t iBasic > FXO/E&M Extension

E&M 4 Ports (0/0 ~ 0/3) Phone numbers started with ‘010’ will be routed to Idle E&M port.

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Page 10: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

Question 4

Q) E&M handshaking signal(Seizure acknowledgement), by trunk seizure,

Question 4

Q) g g ( g ), y ,outgoing trunk send M signal, it expects E signal from opposite side.If it does not receive the E signal in return, the E&M trunk is marked as faulty.aulty.

A) Case 1 : E&M Port Idle State (M and E signal both Idle) For outgoing call start if E&M port can’t receive E signal active afterFor outgoing call start, if E&M port can t receive E signal active after E&M port send M signal active, this E&M port return to idle call state by “no ack” or “no answer” call fail.

Case 2 : E&M Port Call Active State (M and E signal both active)For call clear, if E&M port can’t receive E signal idle after E&M port send M signal idle, this E&M port is changed to disconnecting state, and this port don’t accept new arrival call anymore. And then, for E&M port recovery, this E&M port send M signal active and M signal idle

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p y, p g grepeatedly till E signal state is change to Idle state.

Page 11: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

Question 5Question 5

Q) When the first E&M trunk is detected as faulty, can it be blocked for further tests? meanwhile the calls

fl h d k i koverflow to the second trunk in same trunk group or overflow trunk group?.

A) This function is not implemented in E&M VoIP Gateway yet. But we already have developed this kind of function in yet ut e a eady a e de e oped t s d o u ct oGSM VoIP Gateway Products. If user want it, we can easily porting to E&M VoIP Gateway.

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Page 12: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

Question 6

Q) Do your E&M VoIP gateways support both Immediate start and Wink start signal?

A)Support Immediate start, Wink start signal and delay di ldial.

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Page 13: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

E&M Signalling - Immediate StartE&M Signalling - Immediate Start

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Page 14: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

E&M Signalling – Wink StartE&M Signalling – Wink Start

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Page 15: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

E&M Signalling – Delay DialE&M Signalling – Delay Dial

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Page 16: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

Question 7Question 7

Q) The two LAN ports have different and independent IP’s?Q) The two LAN ports have different and independent IP s?

A) Two LAN is different and independent IP forA) Two LAN is different and independent IP for - Primary LAN Port Backup- Static Routing, NATStatic Routing, NAT- etc

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Page 17: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

[Smart WEB Configuration : Example] [ g p ]System > WAN Setup

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Page 18: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

[Smart WEB Configuration : Example] [ g p ]System > LAN Setup

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Page 19: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

Question 8

Q) Does the unit has forced ventilation with fans??Q) Does the unit has forced ventilation with fans??

A) Yes, we support cool fans with low fan noise.

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Page 20: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

Question 9

Q) Booting is the software already loaded in Flash or isQ) Booting, is the software already loaded in Flash or is an SD Card?

A)• Use FlashUse Flash• S/W Upgraded by FTP

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Page 21: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

Question 10

Q) E&M Type Pin Assignment?Q) E&M Type Pin Assignment?

A) We support 2 Wire and 4 Wire E&M Type model

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Page 22: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

E&M 2 Wire Model

RJ45 Pi A i t

E&M 2 Wire Model

SG(pin 8)

RJ45 Pin Assignment

E(pin 7)

(pin 6)

TIP(pin 5)

RING(pin 4)

( i 3)

M(pin 2)

SB(pin 1)

(pin 3)

E (Ear or Earth) - Signal wire from trunking (CO) side to signaling side. M (Mouth or Magnet) - Signal wire from signaling side to trunking (CO) side. SG (Signal Ground) - Used on E&M Types II, III, IV (Type IV is not supported on AddPac IP-PBX/gateways). SB (Signal Battery) - Used on E&M Types II, III, IV (Type IV is not supported on AddPac IP-PBX/gateways)T / R (Tip/Ring) T / R leads carry audio between the signaling unit and the trunking circuit On a 2 wire audio operation circuit thisT / R (Tip/Ring) - T / R leads carry audio between the signaling unit and the trunking circuit. On a 2-wire audio operation circuit, this pair carries the full-duplex audio path. T1/R1 (Tip-1/Ring-1) - Used on 4-wire audio operation circuits only. The 4-wire implementation provides separate paths for receiving and sending audio signals.

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Page 23: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

E&M 4 Wire ModelE&M 4 Wire Model

SG(pin 8)

RJ45 Pin Assignment

E(pin 7)

RING1(pin 6)

TIP1(pin 5)

TIP(pin 4)

RING( i 3)

M(pin 2)

SB(pin 1)

RING(pin 3)

E (Ear or Earth) - Signal wire from trunking (CO) side to signaling side. M (Mouth or Magnet) - Signal wire from signaling side to trunking (CO) side. SG (Signal Ground) - Used on E&M Types II, III, IV (Type IV is not supported on AddPac IP-PBX/gateways). SB (Signal Battery) - Used on E&M Types II, III, IV (Type IV is not supported on AddPac IP-PBX/gateways)T / R (Tip/Ring) T / R leads carry audio between the signaling unit and the trunking circuit On a 2 wire audio operation circuit thisT / R (Tip/Ring) - T / R leads carry audio between the signaling unit and the trunking circuit. On a 2-wire audio operation circuit, this pair carries the full-duplex audio path. T1/R1 (Tip-1/Ring-1) - Used on 4-wire audio operation circuits only. The 4-wire implementation provides separate paths for receiving and sending audio signals.

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Page 24: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

E&M Type I InterfaceE&M Type I Interface

PBXAnalog E&M 2-Wire

Audio Operation PBXAnalog E&M 4-Wire

A di O tiPBX Audio Operation PBX Audio Operation

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Page 25: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

E&M Type II InterfaceE&M Type II Interface

Analog E&M 2 Wire Analog E&M 4 WirePBX

Analog E&M 2-WireAudio Operation PBX

Analog E&M 4-WireAudio Operation

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Page 26: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

E&M Type III InterfaceE&M Type III Interface

PBXAnalog E&M 2-Wire

Audio Operation PBXAnalog E&M 4-Wire

Audio Operationp

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Page 27: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

E&M Type IV InterfaceE&M Type IV Interface

PBXAnalog E&M 2-Wire

Audio Operation PBXAnalog E&M 4-Wire

Audio Operation

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Page 28: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

E&M Type V InterfaceE&M Type V Interface

PBXAnalog E&M 2-Wire

Audio Operation PBXAnalog E&M 4-Wire

Audio Operation

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Page 29: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

E&M Type SelectionE&M Type Selection

E&M Card Jumper Layout

J2 J1

ⓐ1 ⓐ1 J5 J8

p y

J2 J1

ⓐ1 ⓐ1

J1 : CH0, J4 : CH1, J10 :CH2, J12 : CH3 J1 : 2/4wire select, J2 : E&M cognition

J6 J9 J9J8

J6J5

g

J3 J7 J11 J13

ⓐ1 ⓐ1 ⓐ1 ⓐ1 J3 J7 J11 J13

J1 J4 J10 J12

ⓐ1 ⓐ1 ⓐ1 ⓐ1 B1 B1 B1 B1 J1 J4 J10 J12

RJ45-4PORT

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Page 30: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

E&M Type SelectionE&M Type Selection

E&M Card Type 1 2 3 5 Selection using Jumper J1 J4 J10 J12

J2 J1

E&M Card Type 1,2,3,5 Selection using Jumper J1,J4,J10,J12

J9J8

J6J5

J2 J1

E&M Type 1 Setting ExampleB1

J1(CH#0),J4(CH#1),J10(CH#2),J12(CH#3)

J9J6 E&M Type 1 Setting Example

E&M Type 2 Setting Example

E&M T 3 S tti E l

ⓐ1

B1

ⓐ1

B1

J1 J4 J10 J12

J3 J7 J11 J13

E&M Type 3 Setting Example

E&M Type 4 Setting Example

B1

ⓐ1

B1

ⓐ1 E&M Type 5 Setting Example B1

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Page 31: E&M VoIP Gateway FAQ Question 1Question 1 Q) Does E&M VoIP gateways work as media gatewayQ) Does E&M VoIP gateways work as media gateway which converts between standard SIP trunks

E&M Type SelectionE&M Type Selection

E&M 2-Wire Mode E&M 4 Wire Mode

ⓐ1 ⓐ1

ⓐ1 ⓐ1

J5 J8

J6 J9

J2 J1

J5

J6

J8

J9

J2 J1

E&M 2-Wire Mode E&M 4-Wire Mode

ⓐ1 ⓐ1

J1 : CH0, J4 : CH1, J10 :CH2, J12 : CH3

J3 J7 J11 J13

J1 : CH0, J4 : CH1, J10 :CH2, J12 : CH3

J3 J7 J11 J13

J1 J4 J10 J12

ⓐ1 ⓐ1 ⓐ1 ⓐ1

ⓐ1 ⓐ1 ⓐ1 ⓐ1 B1 B1 B1 B1

J1 J4 J10 J12

ⓐ1 ⓐ1 ⓐ1 ⓐ1 B1 B1 B1 B1

ⓐ1 ⓐ1 ⓐ1 ⓐ1

RJ45-4PORT

RJ45-4PORT

* 2Wire Setting : A2, B2 Connection

A4, B4 Connection

ⓐ1

J3, J5 : CH0 2Wire, 4Wire Selection

J7, J6 : CH1 2Wire, 4Wire Selection

J11, J9 : CH2 2Wire, 4Wire Selection

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* 4Wire Setting : A1, B1 Connection

A3, B3 Connection

B1

ⓐ1 J13, J8 : CH3 2Wire, 4Wire Selection

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Thank you!AddPac Technology Co., Ltd.

Sales and MarketingSales and Marketing

Phone +82.2.568.3848 (KOREA)FAX +82.2.568.3847 (KOREA)

E-mail : [email protected]

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