WHOWe are an innovative startup, a laboratory for studying, understanding and representing information and data.

We don’t like to stay on the surface, we prefer to look deeply.

HOW

Using an analytical approach to understand needs, targets and concerns to provide useful and meaningful information.

We create web platforms, but also produce reports and visual display of data in order to understand, speculate and anticipate.

WHAT

Our interests range from the identification of online and offline networks to the study of political dynamics, from the exploration of the social media world to the optimization of e-commerce and customer care services, from text and video content analysis to the management of online communities .

We experiment with new technologies and try to look with different eyes the already consolidated ones.

TOOLS FOR YOURBUSINESS

We collect data and create analyses and tools to help you optimize every step of your activity.

AN ANALYSIS ONMULTIPLE FRONTS

Data mining

Intellect

Development

Auditing and data crawling

AN ANALYSIS ONMULTIPLE FRONTS

▸ Get to know your customers

▸ Manage your customer base

▸ Meet new customers

▸ Explore data using dashboards and interactive visualizations

GET TO KNOW YOUR CUSTOMERS: GATHER INFORMATION

▸ Clustering and characterization based on online and offline activities

▸ Analysis of the purchase funnel

▸ Tracking of the performances of all the acquisition channels

▸ Customer fidelization analysis using “survival curves”

Website

Integration of monitoring tools and analysis of navigation paths.

GET TO KNOW YOUR CUSTOMERS: WEBSITE AND SOCIAL MEDIA ANALYSIS

Social network

Communities and influencers analysis and keywords extraction from tweets and texts.

GET TO KNOW YOUR CUSTOMERS: DEEP LEARNING AND NEURAL NETWORKS TO EXPLORE CONTENTS

Analyze and classify images and videos

Use automatic recognition techniques to extract data and information from pictures and videos.

GET TO KNOW YOUR CUSTOMERS: TOOLS FOR NETWORK ANALYSIS

Some examples...

GET TO KNOW YOUR CUSTOMERS: TOOLS FOR NETWORK ANALYSIS

GET TO KNOW YOUR CUSTOMERS: TEXT ANALYSIS AND CATEGORIZATION

Creation of automatic classificators and algorithms training

GET TO KNOW YOUR CUSTOMERS: TEXT ANALYSIS AND SEMANTIC MAPS

MANAGE YOUR CUSTOMER BASE: TOOLS FOR MARKETING AND CUSTOMER CARE

Strengthen the retention activity

Recognize at-risk customers and the more efficient ways to set up the retention activities.

Manage your customer care activities

Monitor your contact center performances and identify areas for improvement.

Take advantage of recommendation algorithms

Suggest new purchases based on past customers’ activities.

Data crawling on demand

For benchmarking activities and search engines implementation.

MEET NEW CUSTOMERS: COMPETITOR ANALYSIS AND TARGET MARKET RESEARCH

Prospective target identification

Social network analysis and prospective target identification based on keywords, interactions, socio-demographic parameters and connections.

Sectoral statistical analyses

For communication campaigns and market researches.

Raw data analyses from surveys and market researches To understand patterns and elaborate more effective business strategies.

POLITICAL DATA: ANALYZE POLITICAL AND LEGISLATIVE DYNAMICS

Learnmore on...

SOME OF THE TECHNIQUES WE USE

NETWORK MINING

AND ANALYSIS

PROCESS DESIGN

CLASSICAL STATISTICS

MARKET SEGMENTATI

ON

CONTACT US AND GET TO KNOW US BETTER

Website: http://www.eliflab.com

We are in: Milan

E-mail: paola@eliflab.comgabriele@eliflab.com

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