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ELEMENTS OF AN EFFECTIVE PUBLIC AWARENESS PROGRAM www.lionlink.psu.edu

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Page 2: ELEMENTS OF AN EFFECTIVE PUBLIC AWARENESS PROGRAM Ronquillo... · 2016-06-23 · Speaker & book author Charlene Li PR Society of America Conference, Washington D.C. October 2010

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Page 3: ELEMENTS OF AN EFFECTIVE PUBLIC AWARENESS PROGRAM Ronquillo... · 2016-06-23 · Speaker & book author Charlene Li PR Society of America Conference, Washington D.C. October 2010

Just concluded: World Conference in New Orleans

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Page 4: ELEMENTS OF AN EFFECTIVE PUBLIC AWARENESS PROGRAM Ronquillo... · 2016-06-23 · Speaker & book author Charlene Li PR Society of America Conference, Washington D.C. October 2010

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IABC

Philippines

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CEO EXCEL

Awards

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Philippine

Quill

Awards

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International

Gold Quill

Awards

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Communication enables common

understanding

so different

disciplines can

work together

in excellence

for a desired

purpose.

Page 11: ELEMENTS OF AN EFFECTIVE PUBLIC AWARENESS PROGRAM Ronquillo... · 2016-06-23 · Speaker & book author Charlene Li PR Society of America Conference, Washington D.C. October 2010

Public Relations: Older and Newer definitions

“Public relations

is a strategic

communication

process that builds

mutually beneficial

relationships between

organizations and

their publics."

- Public Relations Society of America (PRSA)

- as announced in March 2012

"Public relations helps an

organization and its publics

adapt mutually to each other."

- Public Relations Society of America (PRSA)

Page 12: ELEMENTS OF AN EFFECTIVE PUBLIC AWARENESS PROGRAM Ronquillo... · 2016-06-23 · Speaker & book author Charlene Li PR Society of America Conference, Washington D.C. October 2010

“The mandate of PR is to build and sustain strong

relationships between and organization and its publics,

and in so doing contribute to society.”

Melbourne Mandate, World PR Forum, Australia, November 2012

Public relations

Page 13: ELEMENTS OF AN EFFECTIVE PUBLIC AWARENESS PROGRAM Ronquillo... · 2016-06-23 · Speaker & book author Charlene Li PR Society of America Conference, Washington D.C. October 2010

A game

changer

today…

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Speaker & book author Charlene Li

PR Society of America

Conference, Washington D.C.

October 2010

Page 14: ELEMENTS OF AN EFFECTIVE PUBLIC AWARENESS PROGRAM Ronquillo... · 2016-06-23 · Speaker & book author Charlene Li PR Society of America Conference, Washington D.C. October 2010

THEN

AND NOW

From a friend’s email

Page 15: ELEMENTS OF AN EFFECTIVE PUBLIC AWARENESS PROGRAM Ronquillo... · 2016-06-23 · Speaker & book author Charlene Li PR Society of America Conference, Washington D.C. October 2010

• Everyone is a content creator, a publisher.

• Leadership means “losing control”

(Open Leadership by Charlene Li)

• Marketing and communication

should not be intrusive.

• Social listening

• Crowdsourcing

• Conversations and

online communities

Realizations

15 From internet

Page 16: ELEMENTS OF AN EFFECTIVE PUBLIC AWARENESS PROGRAM Ronquillo... · 2016-06-23 · Speaker & book author Charlene Li PR Society of America Conference, Washington D.C. October 2010

Realizations within

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• Authenticity

• People: Focus on the stakeholder

• Connection

• Experience

• Stages: AKAP

Awareness

Knowledge

Attitude change

Practice

Page 17: ELEMENTS OF AN EFFECTIVE PUBLIC AWARENESS PROGRAM Ronquillo... · 2016-06-23 · Speaker & book author Charlene Li PR Society of America Conference, Washington D.C. October 2010

Not StoryYelling

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- From a talk at the IABC Philippines Master Class 2016

Page 18: ELEMENTS OF AN EFFECTIVE PUBLIC AWARENESS PROGRAM Ronquillo... · 2016-06-23 · Speaker & book author Charlene Li PR Society of America Conference, Washington D.C. October 2010

But StoryTelling

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Page 19: ELEMENTS OF AN EFFECTIVE PUBLIC AWARENESS PROGRAM Ronquillo... · 2016-06-23 · Speaker & book author Charlene Li PR Society of America Conference, Washington D.C. October 2010

Be present, be personal, be persuasive

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Page 20: ELEMENTS OF AN EFFECTIVE PUBLIC AWARENESS PROGRAM Ronquillo... · 2016-06-23 · Speaker & book author Charlene Li PR Society of America Conference, Washington D.C. October 2010

Authenticity

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Page 23: ELEMENTS OF AN EFFECTIVE PUBLIC AWARENESS PROGRAM Ronquillo... · 2016-06-23 · Speaker & book author Charlene Li PR Society of America Conference, Washington D.C. October 2010

Source

Message

Channel Receiver

Effect

Shannon and Weaver

Page 25: ELEMENTS OF AN EFFECTIVE PUBLIC AWARENESS PROGRAM Ronquillo... · 2016-06-23 · Speaker & book author Charlene Li PR Society of America Conference, Washington D.C. October 2010

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1920-1944 1945-1964 1965-1979 1980-1995 1995 onwards

Let’s find ourselves

Page 26: ELEMENTS OF AN EFFECTIVE PUBLIC AWARENESS PROGRAM Ronquillo... · 2016-06-23 · Speaker & book author Charlene Li PR Society of America Conference, Washington D.C. October 2010

Quill Awards Outline

1. Need and Opportunity

2. Stakeholder Analysis

3. Goals and Objectives

4. Solution Overview

5. Implementation and Challenges

6. Measurement and Evaluation

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Source: IABC

Page 27: ELEMENTS OF AN EFFECTIVE PUBLIC AWARENESS PROGRAM Ronquillo... · 2016-06-23 · Speaker & book author Charlene Li PR Society of America Conference, Washington D.C. October 2010

7-point global scale of excellence

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Source: IABC

Page 28: ELEMENTS OF AN EFFECTIVE PUBLIC AWARENESS PROGRAM Ronquillo... · 2016-06-23 · Speaker & book author Charlene Li PR Society of America Conference, Washington D.C. October 2010

Conclusion

1. Core – realizations within

2. Signs of the times – like digital/new media

3. SMCRE model

4. Listen and tailorfit to the stakeholder

5. Quill Awards outline

iabc.com

iabcphilippines on facebook

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Page 29: ELEMENTS OF AN EFFECTIVE PUBLIC AWARENESS PROGRAM Ronquillo... · 2016-06-23 · Speaker & book author Charlene Li PR Society of America Conference, Washington D.C. October 2010

Our journey together begins…

Short title, Department, Name/Function or

Event/Creator, Date yymmdd, Classification

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Page 30: ELEMENTS OF AN EFFECTIVE PUBLIC AWARENESS PROGRAM Ronquillo... · 2016-06-23 · Speaker & book author Charlene Li PR Society of America Conference, Washington D.C. October 2010

So then, what can be done?

• Open minds to new ways far beyond our dreams, our set

ways, ambitions, entitlements, status, years in the

profession

• Forest and trees

Beyond daily firefighting

Beyond daily and annual concerns

Consequences down the road in long term

• Truth and feedback

• Topnotch basic skills all the more

• Flexibility and continued learning

August 27, 2011, Sat Ritzi Villarico Ronquillo, APR 30 Maryland November 2010

Thank you!

Ritzi Villarico Ronquillo, APR

[email protected]

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