electronics tech or field service tech or tech support

8/6/2019 electronics Tech or Field Service Tech or Tech support

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ADRIAN H. NEAL10717 Jordan Court (303) 840-8546Parker, CO 80134 [email protected]

SUMMARY

Electronics Technical Engineer whose ability to assess, troubleshoot and problemsolve has directly resulted in achieving customer satisfaction. While workingin the electronics and telecommunications fields, attained positive results directly through persistence, tenacity, and mentoring. The ability to work closelywith the customer through personal contact has also contributed to this success.The following are other office and technical skills:

* Excellent verbal and written communication * Outstanding leadership ability* Proficient in Microsoft Office 95, 98 & Above * Excellent typing skills* Motivated & disciplined self starter * Calm under pressureTECHNICAL SKILLS* Qualified On (OTDR) Optical Time Domain Reflectometer * Certified on Tellabs 5500 DACS equipment* Oscilloscope * Voltage analyzers and meters* Fiber optic splicers * Fiber optic light meters

PROFESSIONAL EXPERIENCE

CONVERGINT TECHNOLOGIES2009-2010

Field Service SpecialistService, troubleshooting and repa

ir on various access control and video equipment* Work with systems such as Lenel, G.E. S2, AMAG, Schlage, and many others.* Customers include large business as well as Government clients.* Certified on Lenel 1000 AMAG, G.E. Facility Commander Wnx and Schlage Customer relations skills are a plus and performed with each customer.

NISCAYAH, Wheat Ridge, CO2008-2009

Field Service Specialist

* Service, troubleshooting and repair on various access control and video equipment* Work with systems such as Lenel, G.E. S2 and many others* Customers include large business as well as Government clients.

* Certified on Lenel, G.E. Facility Commander Wnx.* Customer relations skills are a plus and performed with each customer.

HBE, Denver, CO2006-2008

Field Service Tech

* Performed field service on various access control equipment.* Worked with systems such as Lenel, G.E., Software House, Cassi Russco, and man


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y others.* Customers included Small and large business and Government clients.

GLOBAL TELECOM, Englewood, CO2005- 2006

Field Service Manager

* Installations, troubleshooting and repair of residential and and commercial security, fire, and cctv systems.* Perfomed various management task such as attendance verifications, timesheet control, quality control and scheduling.* Customer and company relations for both residential and business customers.

SIEMENS BUUILDING TECHNOLOGY, Littleton, CO 2003-2005Field Service Specialist

* Installation, troubleshooting and repair of residential and commercial security, access control and video security systems.* Worked with systems such as Software House, G.E. DMP, and Cassi Russco* Performed pre and post job walk through to insure all requirements were met* Performed job requirements in a very timely manner

RAYTHEON POLAR SYSTEMS, Englewood, CO2002-2003Marine Electronics Technician* Test, repair and troubleshoot electronic equipment used on board National Science Foundation Vessels used for Antarctic exploration.* Performed diagnostics completed wiring and installation of scientific test equipment.* Preformed these function in international waters of South America and Antarctica.

ICG COMMUNICATIONS, Englewood, CO 2000 - 2001Network Operations Technician

* Tested, troubleshot, isolated, documented and resolved customer issues on purchased DS3 and above telecommunications circuits.* Performed head to head testing, digital cross-connects.* Provided hands-on site technicians nationwide.* Set up conference calls and pages for customer and field engineers and technicians.WESTINGHOUSE AIRBRAKE TECHNOLOGY, Denver CO 1994 - 2000Electronic Technical Engineer II* Performed field engineering updates, troubleshooting and repairs on automaticbraking systems (EPIC) Electro Pneumatic Integrated Control used on locomotivesin the railroad industry worldwide.* Supervised and trained all railroad workers involved on the use, maintenance a

nd electronic specifications of the EPIC.* Involved in the sales and inventory of all parts used on the electronic braking equipment.* Updated computer software and hardware, and ensured that the customer had whatever they needed to keep their industry running smoothly.* Traveled extensively in the U.S. and abroad. Strong written and oral communications skills were very useful.EDUCATION

A.S. Degree in Electronics Technical Engineering - National Education Center


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PROFESSIONAL CERTIFICATION AND TRAINING PROGRAMS

Certificate in Business Management - Pacific Afloat College Education, USS DuluthU.S. Navy Advanced School - Inventory ManagementICG certified on OC-12, OC-48 SONETAmag, Lenel, G.E. facility Commander, Schlage access control certifications

electronics tech or field service tech or tech support

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