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Electronic Medical Records: Benefits & Dangers Of The Paperless System Presented By: Kirsten K. Ullman Partner, Tampa Co-Presenter: Bryan Reid Partner, San Bernardino

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Page 1: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Electronic Medical Records:

Benefits & Dangers Of The Paperless System

Presented By: Kirsten K. Ullman – Partner, Tampa

Co-Presenter: Bryan Reid – Partner, San Bernardino

Page 2: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts
Page 3: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Electronic Medical Records (EMRs): The Goal

• Improve Quality of Care

• Improve Efficiency of Care

• Share Medical Information with Other HCPs

Involved in The Patient’s Care

• Improve Legibility of Documentation

Page 4: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Electronic Medical Records (EMRs): Legibility

Page 5: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Electronic Medical Records (EMRs):

Benefits For Quality of Care

• Knowledge of and Coordination of Medications

Among Providers

• EMR Systems Are Backed Up In Case of

Disaster

• Access In Event of Accident/Emergency

• Able To Track Labs and Radiographic Studies

Without Duplication of Testing

Page 6: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Safeguards From Breach

• Passwords and PIN Numbers

• Encryption-Only the users of the System That

Can Decrypt Can Access

• Audit Trails- Tracking of Users Who Access

The Health Information

• If a Breach, Notification Is Required

• Increased Protections Enacted In 2013

Page 7: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Documentation Integrity

• Accurate and Complete Health Record

• Reflect Accurate Patient Condition

• Remove Default Template Data

– Automatic Population of Old Information

– Automatic Population of Old Findings In Review of

Systems

– Cut And Paste

Page 8: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

– Templates

• Different Patients

• Different Doctors

• Identical Descriptions Including Incision Size

Page 9: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Legal Issues Of EMRs

Page 10: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts
Page 11: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts
Page 12: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Increased Malpractice Risks Associated w/ EMRs

• Change Over From Paper To EHRs • Repetitive Data • Time Consuming

– From a Jotted Note To – 10 Mouse Clicks

• Prone To Shortcuts – Cut And Paste – Authorship Validation – Templates

• Re-population of Old Information • Confusion Re Timing of Entries • Drop Down Screens Can Prompt Error • Amendments/Changes In Entries • Verification of Author

Page 13: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts
Page 14: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Reduce Complexity & Duplication

Page 15: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Reduce Complexity & Duplication

Page 16: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Increase Safeguards

• Require Verification of Cut And Paste Entries

• Caution With Drop Down Menus

• Caution Re: Texts That Do Not Get Into EMR

Page 17: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Legal Issues Of EMRs

Page 18: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Legal Issues With EMRs

Page 19: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Cut And Paste Shortcut

Page 20: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Legal Issues With EMRs

Page 21: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Legal Issues With EMRs

Page 22: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts
Page 23: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Informed Consent Issues With EMR

Page 24: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Informed Consent Issues With EMR

Page 25: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Informed Consent Issues With EMR

Page 26: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Informed Consent Issues With EMR

Page 27: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Informed Consent Issues With EMR

Page 28: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Confusion Re Timing of Care

Page 29: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Confusion Re Timing of Care

Page 30: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Liability Exposure Due To EMR

• 9:33 Patient Arrived From Home

• 9:37/9:38 Call from L&D To Midwife’s Cell

• Midwife Enroute To Hospital

• 9:45 Emergent C Section Called By Midwife per

EMR notes

Page 31: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Liability Exposure Due To EMR

Page 32: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Liability Exposure Due To EMR

Page 33: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Liability Exposure Due To EMR

Page 34: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Liability Exposure Due To EMR

Page 35: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Liability Exposure Due To EMR

Page 36: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Liability Exposure Due To EMR

Page 37: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Liability Exposure Due To EMR

• 9:45 Note Re Calling of STAT C Section

Inconsistent with Other EMR Charting

• 10 am Consent Signed

• 10:02 Call To Dr. P From Midwife

• 10:07 Moved to OR

• Other Op Records

• 10:23 Delivered

Page 38: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts
Page 39: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Liability Exposure Due To EMR

Page 40: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Liability Exposure Due To EMR

Page 41: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Liability Exposure Due To EMR

Page 42: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Liability Exposure Due To EMR

Page 43: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Liability Exposure Due To EMR

Page 44: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Liability Exposure Due To EMR

Page 45: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Physician EMR Experiences

• About the EMRs, I have Nextgen for my office and Mckesson/ Navicare Watchchild

for L&D.

• Nextgen pros: 1. allows me to see the patient’s prior encounters with all the other providers in our clinic. 2. facilitates e-prescribing. 3. improves medical record documentation and legibility. 4. facilitates medication reconciliation. 5. facilitates delivery of educational materials to patients as required by meaningful use 2.

• Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts can be very frequent and time consuming causing providers to override them. 3. Nurses or medical assistants can enter a wrong drug or dose. The doctor should always verify that info with the patient prior to submitting the prescription to the pharmacy.4. Providers often copy and paste info from prior notes into new notes without editing, as appropriate. 5. An item can be selected above or below the one desired, so “qd” can become “qid”.

• Navicare Watchchild pros: I can remotely log in and see at all times the fetal heart rate tracing from home or my office. This allows me to anticipate problems and not rely solely on the nurse’s knowledge or expertise.

• Navicare Watchchild cons: A limited number of available diagnoses that I can select from the drop-down list.

• On June 1st, 2015 our entire hospital will transition to a new EMR, called CERNER. I will keep you posted!

Page 46: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Virtual Medicine And EMR

Page 47: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Virtual Medicine And EMR

Page 48: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Text Messages And EMR

Page 49: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Recommendation

• In Developing EMR Systems, Consult Jury

Consultants Or Your Trial Counsel

Page 50: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts

Recommendation

Example:

In Shoulder Dystocia Cases- Common Issues:

1) No Estimated Fetal Weight Before Admin of Pitocin

Drop Down Requiring Submission of Weight Estimate

1) Description of Delivery

Templates Re Gentle Downward Guidance; Assisted Natural Downward Guidance Versus Downward Traction Force

Page 51: Electronic Medical Records · • Nextgen cons: 1. drop down menus and templates make it easy to overlook significant clinical info. 2. drug-drug interaction or drug allergies alerts