electronic government: its course in us, eu and greece

7/30/2019 Electronic Government: its course in US, EU and Greece

1/19

ELECTRONIC GOVERNMENT:the course in US, European

Union & GreeceAikaterini Yiannoukakou

MSc, PhD cand.


2/19

ELECTRONICGOVERNMENT

The way for governments to use the most

innovative ICTs, particularly web-based Internet

applications, to provide citizens and businesses

with more convenient access to government

information and services, to improve the quality ofthe services and to provide greater opportunities to

participate in democratic process

The core of e-government is about the re-

engineering of operations and transformation of theentire working mentality of public administration's

back office by adopting ICTs


3/19

ELECTRONICGOVERNMENT

The main advantages are: Increased efficiency and effectiveness of public

administration

Reduction of both governmental expenses andtransactional costs of public administration by

eliminating the redundant procedures Supply of a more qualitative and straight-forward

services with 24/7 seamless access

Adoption of a horizontal agency-independent customer-centric model

Amplification of the social capital and the reversal of thepublic opinion regarding the capability of the governmentto solve social problems

The first step is the development of a national policy,legislative and regulatory framework which will lay long-terms measures and actions


4/19

UNITED STATES

Horizontal and vertical separation of powers between

federal, state and local government, each of which

retain its autonomy and agency independency

This separation imposes further complications in

implementing a national-wide e-government policy

US government is considered to be the biggest

producer of government information world-wide, which

has to be used, manipulated and exchanged between

different levels of government First efforts for introducing IT into public administration

date back to the early 1990s


5/19

UNITED STATES

NATIONAL PERFORMANCE REVIEW Report From Red Tape to Results: Creating a

Government that Works Better and Cost Less inSeptember 1993

Objective was to create a government that worksbetter and cost less by empowering employees toput customers first, cutting the red tape that holdsback employees and cutting back to basis

6 main measures of action to be implementedthroughout all levels, where introduced

Supplementary report Re-engineering throughInformation Technology aiming to introduce IT inpublic administration and develop a NationalInformation Infrastructure


6/19

UNITED STATES

GOVERNMENT PAPERWORKELIMINATION ACT (1998)

Designation the full electronic information

exchange with federal agencies Introduction electronic signatures

Introduction electronic storage and filling ofemployment reports

Enforceability and legal effect of electronicrecords

Electronic Signatures in Global & NationalCommerce Law the e-Sign Law


7/19

UNITED STATES

E-GOVERNMENT ACT (2002)Holistic approach to e-government by

establishing:

Office of E-Government (OEG) E-Government Fund

E-government services and initiatives

Federal Information Security Management Act

Confidential Information Protection & StatisticalEfficiency Act

In 2007 the E-Government Reauthorization Actamended and extended the activities through 2012


8/19

UNITED STATES

OPEN GOVERNMENT DIRECTIVE (2009)

Memorandum on the Transparency and Open

Government (January 2009)

Open Government Directive (December 2009)introducing the 3 principals

Transparency what the Government is doing

Participation public contributing to policy

formulation by stating opinions and ideas Collaboration more efficient cooperation

across government and between public

administration and the stakeholders


9/19

EUROPEAN UNION

eEUROPE INITIATIVES

EU delayed to adopt an e-governement policy

eEurope initiatives (eEurope, eEurope 2002,eEurope 2005 & i2010)

Impementation of ICTs and Internet technologies inall aspects of everyday life

Creation of an inclusive, integrated InformationSociety

Bring Europe to digital age Accelerate the implementation of new economy

based on information society

Level off the disparities amongst Member-States


10/19

EUROPEAN UNION

eEUROPE

December 1999

Aimed to the modernisation of European economy

Main objectives Interconnect every citizen, household, school,

business and administration

Create a compute literate Europe supported by

entrepreneurial mentality Ensure social inclusion


11/19

EUROPEAN UNION

eEUROPE 2002

June 2000

Main objectives

Cheaper, faster, secure Internet Investment in people and skills

Stimulate the Internet use

Specific Government Online action

Exploitation of enhancements of ICTs to makeinformation accessible

Member-States to provide generalised electronic

public services by the end of 2002


12/19

EUROPEAN UNION

eEUROPE 2005 May 2002

Main objectives

Stimulating services, applications and content

Developing broadband infrastructure

Developing IPv6 Internet Protocol

Focusing on security matters

Specific section for e-government

Broadband connection to public administration Interoperability

20 basic public services online

Customisation of legal framework on electronicprocurement


13/19

EUROPEAN UNION

i2010

June 2005

Main objectives

Completion of a Single European InformationSpace

Stregthening Innovation & Investment in ICT

Achieving an Inclusive European InformationSociety

Specific section for e-government to conformnational policies in order to create an pan-europeanInformation Society with impact to economicgrowth, employment and quality of life


14/19

GREECE

Since the mid 1990s, Greece adopted

several Operational Programs which aimed

to the reformation and modernisation of the

public sector All measures and actions should conform

with the initiatives adopted by European

Union

However, the efforts werent always

successful and some of them failed in the

course of implementation.


15/19

GREECE

OP INFORMATION SOCIETY

Introduced in 2000 covering the period 2000-2006

Main objectives

Citizens and quality of life Economic development and human resources

Principals of innovation and entrepreneurship,

democracy and personal freedoms, equal

opportunities and social inclusion E-government Action Line with 9 categories of

specific actions


16/19

GREECE

OP DIGITAL CONVERGENCE

Introduced in 2007 covering the period 2007-2013

Digital Leap

Objectives Productivity enhancements by capitalizing on ICT

ICT and quality of life improvement

March 2010 public deliberation to re-design the initial

strategies Open data and open standards

Interoperability

Cloud computing and data centers

multi-channel distribution


17/19

GREECE

DRAFT BILL ON E-GOVERNMENT

January 2011

First integrated legal attempt on e-government

30 Articles creating a context that determines theresponsibilities and rights of all sides involved as

well as a defined framework on e-government

Still under elaboration with many points to be

clarified and subjected to further regulatory andlegislative definition


18/19

Concluding

US has rushed into providing a national-wide approach to

e-government since the beginning of 1990s

EU delayed in adopting policy initiatives which would guide

Member-States towards an inclusive, integrated

Information Society and level off the differences amongthem in order to accomplish the transformation of the

economy, the society and the culture of Europe

Greece has lacked behind in adopting a policy towards e-

government, and still has a long way to catch up with the

most advanced countries

The interest focuses on how governments can materialise

the constant changing and revolutionary nature of e-

government to accomplish their mission, namely to serve

their citizens with an efficient and effective way


19/19

Thank you for your attention!

electronic government: its course in us, eu and greece

Documents