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    Electronic Discovery: Five Things You MUST Know as a Solo.

    Author: Eric Everson, MBA, MSIT-SE

    2012 Florida Law Student Essay Contest

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    Table of Contents

    Introduction ...3

    The Law Is On Your Side4

    If it is Digital It is Discoverable6

    Time Is Your Enemy.7

    File Type Is Your Friend..8

    Managing Your Own Digital Risks.9

    Conclusion...12

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    Introduction:

    Bill Gates once revealed, Certainly when I was in high school, the computer was

    a very daunting thing (Gates, 2004) Technology tends to move at an incredible

    speed, which can make it feel daunting to anyone. Law practitioners are increasingly

    witnessing a new breed of attorney breaching the profession, one with tech-savvy and

    sleek digital devices in-hand. Effectively the Microsoft kids of the 1980s and 1990s

    have arrived into the practice of law. Advances in technology are increasingly

    demanding a new skill set of todays practicing attorneys, a skill set which includes

    computer skills and a working knowledge of electronic discovery.

    What is electronic discovery? According to PC Magazine, electronic discovery

    (E-Discovery) is, Relevant evidence in a court case that resides in electronic form. It

    includes all types of electronic files, including Web pages, e-mail correspondence, as

    well as database, word processing and spreadsheet files. (PCMag.com, 2012) While

    this is a great working definition, it should be expanded to include the notion that any

    electronic medium is subject to discovery.

    The days of sifting through endless stacks of paper business records have given

    way to terabytes of electronic data ready to be mined. As Leonard Shustek, the

    Chairman of Silicon Valleys Computer History Museum recently noted, We are living

    through the time of transition, from there being no computers anywhere to there being

    computers in everything that we touch. (Shustek, 2011) The time for learning E-

    Discovery is upon us and as an increasing body of binding authority dictates, it is no

    longer optional. As you get started, there are five things You MUST Know as a Solo:

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    Do not be intimidated by the technical overtone of E-Discovery, in fact many of

    the very same rules that you apply to traditional discovery continue to be applied the

    same way in E-Discovery. As was so eloquently written in the 3Q2011 FLMIC Advisor

    by Retired Circuit Judge Ralph Artigliere and William Hamilton, because of the

    ubiquity of computers and digital media, a basic understanding of electronic discovery is

    not an option for litigation, business, family law, and government attorneys: it is required

    to practice. (Artigliere & Hamilton, 2011)

    The Law Is On Your SideThe single most confusing aspect of E-Discovery is keeping up with the ever-

    evolving plethora of rules that comprise its practice. While there are admittedly a

    growing number of resources, there is one case that reigns in this area: Zubulake!

    Some readers might have just experienced one of those Zubu-what kind of

    moments, but for those new to E-Discovery, the single most important Supreme Court

    case to date is Zubulake v. UBS Warburg, LLC 220 F.R.D. 212 (2003). To begin with,

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    Zubulakedefines a key legal concept that is paramount to the practice of E-Discovery,

    which is Spoilation. As spelled out in Zubulake, spoliation is the destruction or

    significant alteration of evidence, or the failure to preserve property for another's use as

    evidence in pending or reasonably foreseeable litigation.

    Another gem of Zubulake, is that it established a Supreme Court precedent of

    applying appropriate sanctions for spoliation, which gave E-Discovery a set of teeth that

    would even make the Twilight cast jealous. The essence of the rule reduces down to

    the notion that sanctions can be considered by the trial judge on a case-by-case basis.

    Perhaps most importantly for the evolution of E-Discovery is that Zubulakefinds an

    obligation to preserve evidence that arises when a party has notice that evidence is

    relevant to litigation or when a party should have known that the evidence may be

    relevant to future litigation. In effect, Zubulakesingle-handedly puts the law on your

    side with regard to E-Discovery.

    While Zubulakeis perhaps the centerpiece for modern E-Discovery litigation,

    Florida practitioners should also be aware of In re ELECTRIC MACHINERY

    ENTERPRISES, INC v. Electric Machinery Enterprises. 416 B.R. 801 (2009). Electric

    Machinery, held that Florida law did not support sanctions for spoliation of evidence for

    joint venturers' destruction of documents before a subcontractor filed suit in a

    bankruptcy case. To date, this is the only negative treatment that Zubulakehas

    received in Florida courts, so it is important to at least be aware of Electric Machineryin

    preparing E-Discovery litigation. Since it was decided by the United States Supreme

    Court in 2003, Zubulakehas endured no direct negative history and has become a

    centerpiece in the practice of E-Discovery.

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    If it is Digital; It is Discoverable

    The world as we knew has changed; in example, the past few years have given

    rise to the technological explosion of social media. Social media outlets such as

    Twitter, Facebook, Google+, MySpace, Pinterest, and so many more have become

    household names and more importantly have become a new source of E-Discovery

    litigation. A perfect example of this was most recently seen in Beswick v. North West

    Medical Center, Inc. 2011 WL 7005038 (Fla.Cir.Ct.)(2011). In Beswick, the defendant

    was compelled to respond to Social Media Interrogatories and an order was issued

    requiring the execution of Authorization for Release of Records from Facebook.

    Beswickis just one of a growing number of cases where social media has

    become relevant to discovery. An important holding in Beswickfound, the Court

    does not find Defendants' discovery requests to be burdensome, overly broad, or

    violative of Plaintiffs' privacy rights. Cases like this only further support the emerging

    adage that declares if it is digital then it is discoverable. There are a growing number

    of legal support companies that offer advance digital search services and of course

    expert testimony should practitioners find themselves in the midst of E-Discovery

    litigation. As Bryce Whitty, founder of TechNibble.com noted, Luckily for us nothing is

    ever really deleted on your computer unless something else takes its place on the hard

    drive; Chances are your files are recoverable. (Whitty, 2008)

    Legal support companies now employ an abundance of software tools that make

    data recovery seemingly mundane. Many data recovery experts now guarantee a

    100% success rate. Finding the proverbial smoking gun has never been easier than

    in todays digital world. Key documents are often stored in multiple locations making a

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    systematic and thorough deletion of erasure of such digital data almost impossible.

    (Artigliere & Hamilton, 2011)

    Time Is Your Enemy

    When it comes to E-Discovery, this is not a Rolling Stones song and time is not

    on your side! Perhaps closer to reality here, is that the only thing certain in todays

    digital world is change. From social media updates to new software releases, data

    recovery can be very time sensitive.

    E-Discovery has been previously discussed with regard to social media (i.e.

    Beswick), additionally the concept of spoliation from Zubulakehas been presented. In

    combining such legal holdings, so far, updating ones social media site has not been

    found to constitute spoliation. Hypothetically, if one were to update their Facebook

    status and delete their old status, this would most likely be merely viewed as a

    modification within the regular course. Depending on the user, some might update their

    Facebook status many times per day, while others might update less frequently. This

    highlights the time sensitive nature of such data as chasing updates made in

    cyberspace can become a much more harrowing (and costly) experience compared to

    traditional hard-disc data recovery. As previously noted, data is rarely ever truly

    deleted, but recovery can become highly challenging as time passes.

    Anyone who uses a computer understands that software is always changing.

    Microsoft licensees for example may get software updates at very frequent intervals;

    additionally to keep its business growing Microsoft invariably releases new versions on

    a regular basis. Imagine that one has a law suit that involves a computer which has

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    archive files dating back 15 years. In all likelihood, those files from 15 years ago are not

    going to be compatible with modern application software and legitimately might require

    the use of an Operating System that is many versions removed to access the files.

    Since most litigators do not have a stockpile of previous generation computers on-hand,

    this can obviously create some E-Discovery hurdles. Again, it does not mean that the

    data cannot be recovered, but it is important to keep in mind that software has a shelf

    life too. Recovering antiquated digital data can be very costly, so it is important to keep

    this potential pitfall in mind.

    One key to success in E-Discovery is understanding what kind of time constraints

    you are dealing with. From social media updates to new software releases, data

    recovery can be very time sensitive.

    File Type Is Your Friend

    Not surprisingly, when one starts tossing names like .tiff, .rtf, .odt. .xml, and a

    laundry list of others around, things can get confusing very quick. No worries, a secret

    that most techie types are hesitant to share is: filext.com. This easy to use website

    allows you to type your file type extension into a Search box and learn all about it. The

    more you work with different file types, the more comfortable you will become with them.

    More importantly, you will begin to develop a comfort level with the metadata that each

    file type can provide.

    What is metadata? In its most simple definition, metadata is aset of data that

    describes and gives information about other data. Admittedly, that definition may sound

    inherently convoluted, but essentially each file type stores key data such as the time

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    and date of creation (this is the metadata). Other metadata may include the authors

    name, file size, or even a short summary of the document. What makes file type so

    exciting is that when a seasoned E-Discovery litigator identifies a certain file type

    extension, they automatically know what kind of metadata they can expect to find.

    Unfortunately, this is something that only comes with practice but as a quick tip, you can

    Google search metadata + fill in your file type extension and you can get a pretty good

    idea about what you can look for with any file type. Getting comfortable with metadata

    is a key to successful E-Discovery litigation.

    Managing Your Own Digital Risks

    Oprah Winfrey famously says, When you know better, you do better. (Winfrey,

    2005) This lesson holds true in E-Discovery too. An overall awareness about E-

    Discovery allows lawyers to not only advise clients on matters of data retention and data

    protection, but importantly allows lawyers to practice what they preach. Two areas that

    tend to expose lawyers (and their clients) to risk include redaction and data protection;

    these are two great areas where lawyers can know better and do better.

    First, anyone in the practice of law has seen redacted documents; redacted

    content stands out because where there should be text, the only thing that remains are

    thick black lines. Unfortunately, improper redaction has become very popular since

    most industries have digitized. As Adobe.com candidly points out, Improper redaction

    can lead to censure and malpractice take this subject very seriously! (Adobe

    Systems Inc., 2011) If you use Adobe then take a moment to review this very valuable

    lesson:http://blogs.adobe.com/security/2009/12/how_to_properly_redact_pdf_fil.html .

    http://blogs.adobe.com/security/2009/12/how_to_properly_redact_pdf_fil.htmlhttp://blogs.adobe.com/security/2009/12/how_to_properly_redact_pdf_fil.htmlhttp://blogs.adobe.com/security/2009/12/how_to_properly_redact_pdf_fil.htmlhttp://blogs.adobe.com/security/2009/12/how_to_properly_redact_pdf_fil.html
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    Once you know that you are redacting properly, advise your clients to do the same.

    This will help to prevent any exposure to risk you face due to redaction.

    Next, the issue of data protection is of utmost importance. While an entire

    treatise could be authored on this subject, the core of this risk area reduces down to

    taking basic steps to safeguard your data. Here are some fascinating facts about data

    loss:

    A recent U.S. study demonstrated that 329 organizations surveyed lost more than

    86,000 laptops over the course of a year.

    Of those 86,000 lost laptops, fewer than 5% were recovered.

    The study demonstrated financial losses of $2.1 billion.

    Interestingly, the physical laptop replacement itself is not that expensive, over 80% of

    the cost results from cleaning up the resulting data breach: forensics, lost productivity,

    legal bills, regulatory expenses, and lost intellectual property.

    (InformationWeek, 2011)

    The big picture demonstrates that data protection is much less costly than data

    loss in comparison. Data loss can be prevented by taking basic precautions such as

    password protecting computers, using encrypted data storage solutions, limiting access

    to sensitive data, encrypting thumb drives, and bolstering network security. These are

    basic precautions that can be applied both by lawyers and non-lawyers. Today, law

    offices are equally at risk to data loss, which can pose significant malpractice risks.

    When advising clients on matters of data protection, urge them to consider

    methods that can reduce both their internal and external risks; not only should clients be

    advised to put internal safeguards in place, but also to bolster protection of their

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    sensitive customer/supplier data. There are a growing number of law suits seeking

    damages as a result of data loss due to the high prevalence of resulting identity theft

    injury; it is best that law firms and their clients take precautions to mitigate such risks.

    By becoming more conscientious about data loss, a central theme of E-Discovery will

    inherently be looming data preservation.

    Finally, there is an important distinction that should be carved between data

    preservation and electronically stored information (ESI) for purposes of evidence.

    Evidence preservation, compared to data preservation, is a duty to retain information

    subject to litigation regardless of whether the information would ordinarily be purged

    under a data preservation policy. This allows litigants to gain access to the ESI they

    require in the course of their E-Discovery litigation. The duty mentioned, generally

    stems first from a discovery request and if needed then from a motion to compel or a

    protective order.

    The Federal Rules of Civil Procedure (FRCP) actually address the preservation

    of electronically stored information in FRCP 26(b)(2)(B). Here ESI need is not required

    to be produced if the responding party can persuade the court that the information is not

    reasonably accessible as a result of undue burden or cost. The duty to preserve does

    not end merely at a partys determination that ESI is not reasonably accessible.

    Comments to FRCP 26 indicate that the responding party shall provide the requesting

    party with the ability to assess the burden and cost of production. Next, the requesting

    party will be encouraged to seek the information from accessible ESI. If such a search

    fails to satisfy the discovery request, then the parties shall confer in attempt to resolve

    the issue prior to filing the motion to compel or a protective order.

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    As a generalization, when an event occurs which is reasonably likely to result in

    litigation, ESI should be preserved. Taking preventative measures such as proper

    redaction techniques and instituting a data protection policy can reduce significant

    liabilities that arise as a result of technology use in the workplace. Propelling data

    protection policies forward is an emerging development in E-Discovery which involves

    the ancient documents hearsay exception found within the Federal Rules of Evidence:

    Rule 803 (16), (where statements contained in ancient documents are admissible as

    against the hearsay objection). Here documents (or ESI) gain their reliability by being

    virtually untouched for 20 years; this remains an unsettled area of law with regard to E-

    Discovery, yet as the ubiquity of computers continues into the future, this old rule may

    again become a very relevant hearsay exception in E-Discovery litigation.

    Conclusion

    E-Discovery is growing in popularity and as a result of the technologies involved,

    some unique rules and characteristics have emerged. By first developing a basic

    understanding of the principles of E-Discovery, the average practitioner is sure to pick

    up on the distinguishing subtleties therein. It has been said that a basic understanding

    of electronic discovery is not an option for todays practitioner.

    The reality that practitioners must face is that computers are here to stay and

    developing a comfort with E-Discovery will help propel client interests as well as

    mitigate potential liability that practitioners might encounter in the practice of law.

    Inevitably where E-Discovery is on the cutting edge of law today, it shall become

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    second nature to the practice of law as the ubiquity of computing prevails. Today E-

    Discovery is the stepping stone into tomorrows practice of law; after all, if it is digital

    then it is discoverable!

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    References:

    Adobe Systems Inc. (2011, Februray). Acrobat for Legal Professional. Retrieved 2012

    February, from Redaction Part Two: Something Else You Shouldnt Do:

    http://blogs.adobe.com/acrolaw/2006/02/redaction_part/

    Artigliere, R., & Hamilton, W. (2011, July). Electronic Discovery is Here! Florida Lawyers

    Mutual Insurance Company - 3rd Quarter Newsletter, pp. 1-3.

    Gates, B. (2004). Quote. Urbana, Illinois: The University of Illinois Urbana-Champaign.

    InformationWeek. (2011, April). Lost Laptops Cost $1.8 Billion Per Year. Retrieved

    February 2012, from InformationWeek Security:

    http://www.informationweek.com/news/security/mobile/229402043

    PCMag.com. (2012). PC Magazine Encyclopedia. Retrieved January 17, 2012, from E-

    Discovery Definition from PC Magazine Encyclopedia:http://www.pcmag.com/encyclopedia_term/0,2542,t=e-discovery&i=58505,00.asp

    Shustek, L. (2011, January 11). Computers Get Permanent Hall of Fame. Retrieved

    January 2012, 2012, from NYTimes.com:

    http://www.nytimes.com/2011/01/14/us/14museum.html

    Whitty, B. (2008, September 28). How to Recover Accidently Deleted Files. Retrieved

    February 7, 2012, from TechNibble.com: http://www.technibble.com/how-to-recover-

    accidently-deleted-files/

    Winfrey, O. (2005, October). Oprah's Top 20 Moments. Retrieved February 2012, fromwww.oprah.com: http://www.oprah.com/oprahshow/Oprahs-Top-20-Moments