Business transactions and return codes

Electronic account information

September 2017

Version 1.9Updated Version with amendments from 19 November 2017

2

Contents1 Business transaction codes and posting texts 4

2 SEPA text key extensions for SCC and SDD 8

3 SEPA return reasons and corresponding numerical text key extensions 9

3

UniCredit provides you with SEPA codes, business transaction codes (BTC), SWIFT transaction codes, ISO Bank Transaction Codes and posting texts in camt.053/052/054, pain.002, MT940/942 as well as DTI. In order to be able to process the various formats, the scope and meaning of the codes used are set out in this brochure.

The information provided below constitutes recommendations based on the following documents:

• German Banking Industry Comm (‘Deutsche Kreditwirtschaft’, DK) Version 3.1 of Annex 3 of the DFÜ Agreement from 24/05/2017, effective from 19/11/2017, www.ebics.de/spezifikation/dfue-abkommen-anlage-3-formatstandards

• European Payments Council (EPC) Guidance on reason codes for SDD R-transactions, EPC173-14, 24/11/2016 https://www.europeanpaymentscouncil.eu/document-library/guidance-documents/epc-guidance-reason-codes-sepa-direct-debit-r-transactions

• Euro Banking Association (EBA) Guidance on the handling of SDD R-transactions and related charging principles, V3.0, 30/09/2014 www.abe-eba.eu/Guidance-documents-N=SMART-documents-L=EN.aspx

4

BTC Booking text (subfield 00 in MT940, field 86)

Credit/ Debit

Description SWIFT Code

ISO Bank Transaction Code

Domain Family Sub-family

005 DEBITEC-ATM/POS

DD

Direct debitEC-ATM/POS

DDTMSC

PMNT RDDT PMDD

006 Credit Card Settlement D Credit card statement UniCredit MSC PMNT CCRD POSC

010 RECALLRESTITUT.

C/DC/D

RecallReturn

RTIRTI

PMNT DRFT UDFT

013 EU ONLINEEU STANDEU STANDEU ONLINEEUELECTR.

CCDDD

EU standard transfer HBCI onlineEU standard transfer, standing orderEU standard transfer, standing orderEU standard transfer HBCI onlineEU standard transfer, issued electronically

MSCSTOSTOTRFTRF

PMNT ICDT XBCT

020 TIME DEPOSITDerivative activityDEBITUrgent credit transfer

DDDD

Time deposit postingDerivatives postingDebiteUrgent payment (submission with order type DTE)

MSCTRFTRFTRF

PMNT ICDT DMCT

051 CREDITTIME DEPOSITDerivative activityUrgent credit transfer

C/DCCC

CreditTime deposit postingDerivatives postingUrgent payment

MSCMSCMSCTRF

PMNT RCDT DMCT

063 EUELECTR. C EU standard transfer, issued electronically TRF PMNT RCDT XBCT

072 BILL C Bill of exchange BOE PMNT DRFT STLR

073 BILL D Bill of exchange BOE PMNT DRFT STAM

082 DEPOSITNIGHT DEPSelf-service deposit notesDeposit under Reserve

CCCC

DepositDeposit night safeSelf-service deposit notesDeposit under reserve

MSCMSCMSCMSC

PMNT CNTR CDPT

083 UNCROSS CHAUT.WITHDRWITHDRAWAL

DDD

Cash chequeATMDisbursement

CHKMSCMSC

PMNT CNTR CWDL

084 PayDirekt purchase D PayDirekt purchase DDT PMNT RDDT OODD

087 Urgent credit transfer D Urgent transfer (submission with order type “CCU”) TRF PMNT ICDT SDVA

101 Bearer cheque D Bearer cheque CHK PMNT ICHQ CCHQ

102 Order cheque D Order cheque CHK PMNT ICHQ ORCQ

103 Reisescheck D Reisescheck CHK PMNT ICHQ CCHQ

104 SEPA Direct Debit B2BSEPA international payments

DD

SEPA Direct Debit (B2B, single posting debit)SEPA International Payment

DDTMSC

PMNT RDDT BBDD

105 SEPA Direct Debit CORESEPA international payments

DD

SEPA Direct Debit (CORE, single posting debit)SEPA International Payment

DDTMSC

PMNT RDDT ESDD

106 POS-Card paymentPayoutRecharge cell phoneRecharge cash cardCollection cash cardFee collection cash card

DDDDDD

various transactions based on SEPA Card Clearing (individual booking nominal)

MSCMSCMSCMSCMSCMSC

PMNTPMNTPMNTPMNTPMNTPMNT

CCRDCCRDCCRDCCRDCCRDMCRD

POSDCWDLOTHRSMRTCWDLCHRG

1071 SEPA Direct Debit POS D SEPA Direct Debit (card-generated DD at point of sale, single posting) DDT PMNT CCRD OTHR

108 SEPA Direct Debit ReturnSEPA Direct Debit ReturnSEPA reject6

SEPA return

DDDD

SEPA Direct Debit Return (B2B, single posting)SEPA Direct Debit Reversal (B2B, single posting)SEPA Reject (B2B, single posting)SEPA Return (B2B, single posting)

RTIRTIRTIRTI

PMNT IDDT UPDD

1 Business transaction codes and posting textsUniCredit provides you with the following business transaction codes (BTC), ISO Bank Transaction Codes and posting texts. Depending on the language to be configured for the account, the posting text will be displayed in German, English or French.

5

BTC Booking text (subfield 00 in MT940, field 86)

Credit/ Debit

Description SWIFT Code

ISO Bank Transaction Code

Domain Family Sub-family

109 SEPA Direct Debit ReturnSEPA Direct Debit ReturnSEPA reject2

SEPA return

DDDD

SEPA Direct Debit Return (CORE, return debit, single posting)SEPA Direct Debit Reversal (CORE, return debit, single posting)SEPA Reject (CORE, return debit, single posting)SEPA Return (CORE, return debit, single posting)

RTIRTIRTIRTI

PMNT IDDT UPDD

110 SEPA reject2 D SEPA Cards Clearing (return debit) RTI PMNT MCRD UPCT

111 Cheque reversalCheque return

DD

Cancellation of cheque depositCheque return

RTIRTI

PMNT ICHQ UPCQ

112 Clearing payment instruction D Clearing payment instruction CHK PMNT ICHQ OTHR

116 SEPA Credit TransferSEPA international paymentsSEPA returnPayDirekt reversal

DDDD

SEPA Credit Transfer (single posting)SEPA International Payment (single posting)SEPA Return (single posting)PayDirekt reversal

TRFTRFRTIRTI

PMNT ICDT ESCT

117 SEPA Standing Order D SEPA Standing Order STO PMNT ICDT ESCT

118 SEPA Credit Transfer Instant D SEPA Credit Transfer Instant TRF PMNT IRCT ESCT

1193 SEPA Credit Transf donation D SEPA Credit Transfer Donation (single posting) TRF PMNT ICDT ESCT

122 Foreign cheque in euros D Foreign cheque in euros CHK PMNT ICHQ CCHQ

1524 SEPA Standing Order C SEPA Credit Transfer Standing Order (single posting) TRF PMNT RCDT STDO

1535 SEPA-Credit Transfer PensionSEPA-Salary Credit TransferSEPA-Foreign Pay. Salary

CCC

SEPA Credit Transfer Standing Order (single posting)SEPA Credit Transfer Salary (single posting)SEPA International Payment Salary (single posting)

TRFTRFTRF

PMNT RCDT SALA

1546 SEPA-Credit Transfer VL-pay C SEPA Credit Transfer Capital-Forming Benefits (single posting) TRF PMNT RCDT ESCT

1557 SEPA-Credit VL retirement C SEPA Credit Transfer Capital-Forming benefits (age-dependent capital-forming benefits, single posting)

TRF PMNT RCDT ESCT

1568 SEPA-Government Credit TranSEPA-Foreign Pay. Governmen

CC

SEPA Credit Transfer Government (single posting)SEPA International Payment Credit Transfer Government (single posting)

TRFTRF

PMNT RCDT ESCT

159 SEPA returnSEPA reject2

CC

SEPA Return of a Credit TransferSEPA Reject of a Credit Transfer

RTIRTI

PMNT ICDT RRTN

160 SEPA Credit Transfer Instant Return

C Return of an Instant Credit Transfer as result of a Recall (single posting)

RTI PMNT IRCT RRTN

166 SEPA-Credit TransferCredit Card RefundDischarge cash cardSEPA international paymentsPayDirekt refund

CCCCC

SEPA Credit Transfer (single posting)Credit Transfer to Credit Card (single posting)E-purse Discharge (single posting)SEPA International Payment (single posting)PayDirekt refund

TRFTRFTRFMSCRTI

PMNT RCDT ESCT

168 SEPA Credit Transfer Instant C SEPA Credit Transfer Instant (single posting) TRF PMNT RRCT ESCT

1693 SEPA credit transf donation C SEPA Credit Transfer Donation (single posting) TRF PMNT RCDT ESCT

170 Cheque deposit subject to collection C Cheque deposit subject to collection CLR PMNT RCHQ URCQ

171 SEPA DD CORE under reserveSEPA international paymentsPayDirekt Direct Debit

CCC

SEPA Direct Debit subject to final payment (CORE, single posting)SEPA International Payment (single posting)PayDirekt Direct Debit submission (single entry)

DDTMSCDDT

PMNT IDDT ESDD

174 SEPA DD B2B under reserveSEPA international payments

CC

SEPA Direct Debit subject to final payment (B2B, single posting)SEPA International Payment (single posting)

DDTMSC

PMNT IDDT BBDD

177 SEPA Online Credit Transfer D SEPA Credit Transfer Online (single posting) TRF PMNT ICDT ESCT

181 SEPA Direct Debit ReturnSEPA Direct Debit ReturnSEPA reversalSEPA return

CCCC

SEPA Direct Debit Return (CORE, refund)SEPA Direct Debit Reversal (CORE, refund)SEPA Reversal (CORE, refund)SEPA Return (CORE, refund)

RTIRTIRTIRTI

PMNT RDDT UPDD

182 SEPA return C SEPA Cards Clearing (refund) RTI PMNT CCRD RIMB

183 Cheque return C Cheque return RTI PMNT RCHQ URCQ

184 SEPA Direct Debit ReturnSEPA Direct Debit ReturnSEPA reversalSEPA return

CCCC

SEPA Direct Debit Return (B2B, refund)SEPA Direct Debit Reversal (B2B, refund)SEPA Reversal (B2B, refund)SEPA Return (B2B, refund)

RTIRTIRTIRTI

PMNT RDDT UPDD

185 Cheque debit bulk D Cheque debit bulk CHK PMNT ICHQ CCHQ

188 SEPA Credit Transfer Instant D SEPA Credit Transfer Instant (bulk posting) TRF PMNT IRCT ESCT

6

BTC Booking text (subfield 00 in MT940, field 86)

Credit/ Debit

Description SWIFT Code

ISO Bank Transaction Code

Domain Family Sub-family

189 SEPA Credit Transfer Instant C SEPA Credit Transfer Instant (bulk posting) TRF PMNT RRCT ESCT

190 POS card payment D SEPA Cards Clearing (bulk posting) MSC PMNT CCRD OTHR

191 SEPA Credit Transfer BulkSEPA paper based transfer

DD

SEPA Credit Transfer File (bulk)SEPA Paper-Based Credit Transfer (bulk)

TRFTRF

PMNT ICDT ESCT

192 SEPA DD CORE under reservePayDirekt Direct Debit

CC

SEPA Direct Debit subject to final payment (CORE, bulk)PayDirekt Direct Debit submission (bulk posting)

DDTDDT

PMNT IDDT ESDD

193 SEPA reversal D SEPA Direct Debit Reversal RTI PMNT IDDT RCDD

194 SEPA-Credit Transfer C SEPA Credit Transfer (bulk) TRF PMNT RCDT ESCT

195 SEPA Direct Debit CORE D SEPA Direct Debit (CORE, bulk) DDT PMNT RDDT ESDD

196 SEPA DD B2B under reserve C SEPA Direct Debit subject to final payment (B2B, bulk) DDT PMNT IDDT BBDD

197 SEPA B2B Direct Debit D SEPA Direct Debit (B2B, bulk) DDT PMNT RDDT BBDD

198 SEPA Cards Clearing C SEPA Cards Clearing (bulk) DDT PMNT MCRD POSP

199 SEPA return D SEPA Cards Clearing (reversal) RTI PMNT MCRD DAJT

201 FOR. CHECKDocumentary credit importFOR.DEPT.DOCUMENTARY COLLECTIONFGN.STGORDAH HBCI

DDDDDD

Foreign chequeDocumentary credit importInternational paymentDocumentary collection from/to other countryInternational payment standing orderForeign payment transactions HBCI/HVB Direct B@nking

CHKMSCMSCMSCSTOTRF

PMNT ICDT XBCT

202 FOR. CHECKDocumentary credit exportFOR.DEPT.DOCUMENTARY COLLECTIONAH HBCIFGN.STGORD

CCCCCC

Foreign chequeDocumentary credit exportInternational paymentDocumentary collection from/to other countryForeign payment transactions HBCI/HVB Direct B@nkingInternational payment standing order

COLMSCMSCMSCTRFSTO

PMNT RCDT XBCT

224 Credit of discounted BOE C Bill discounting FEX PMNT CNTR FCDP

302 COUPONSDIVIDENDS

C/DC/D

Interest creditDividend

DIVDIV

SECU CUST DVCA

303 SECURITIES C/D Securities SEC SECU SETT TRAD

401 FOR.DEPT. C/D Foreign exchange spot transaction MSC FORX SPOT OTHR

402 FOR.DEPT. C/D Foreign exchange futures transaction MSC FORX FWRD OTHR

423 PRECIOUS METALS TRANSACTION C Precious metals transaction MSC PMET SPOT OTHR

424 PRECIOUS METALS TRANSACTION D Precious metals transaction MSC PMET SPOT OTHR

801 CREDITCARD D Credit card fee CHG ACMT MDOP CHRG

803 SAFKEEPCHG C/D Safe custody fee CHG SECU CUST CHRG

805 ACCOUNT BALANCEDSOLIDARITY TAXCHURCH TAX(FLAT RATE) WITHHOLDING TAXWITHHOLDING TAXSUM WITH TAX, SOLI

C/DC/DC/DC/DC/DC/D

Account balancedSolidarity surtaxChurch taxCapital gains taxInterest rebateSum of capital gains tax, solidarity surtax and, if applicable, church tax

MSCMSCMSCMSCMSCMSC

ACMT OPCL ACCC

806 Fees for statement C/D Account statement fee CHG ACMT MDOP CHRG

807 Early disposition charge C/D Early disposition charge CHG ACMT MDOP CHRG

808 CHARGESPRICE ADDITIONAL SERVICECASH POOLING FEESSafe feesSTATEM.ADMINTEREST COMM DISCOUNT BILLITEMCHARGECharge BOE and Collection

C/DC/DC/DC/DC/DC/DC/DC/D

ChargesFees for additional servicesCash Pooling feesAnnual feeAccount statement deposit feeInterest charge from bill discountingItem chargeBill/collection charges

CHGCHGCHGCHGCHGCHGCHGCHG

ACMT MDOP CHRG

809 COMMISSIONLEND FEEDocumentary credit commiss.CUARCOMM.

C/DC/DC/DC/D

Prices/chargesSecurities lending commissionDocumentary credit commissionGuaranty commission

CHGCHGCOMCOM

ACMT MDOP COMM

811 LOANCOMM. C/D Loan commission COM LDAS MDOP CHRG

7

BTC Booking text (subfield 00 in MT940, field 86)

Credit/ Debit

Description SWIFT Code

ISO Bank Transaction Code

Domain Family Sub-family

814 INTEREST C/D Interests INT ACMT MCOP INTR

820 BALANCELoan disbursementSAVING FROM SALARYTRANSFERREPAYEMENTBALANCESAVING FROM SALARYLoan installmentREPAYEMENT

CCCCCDDDD

BalanceLoan disbursementSaving from salaryTransferRepaymentBalanceSaving from salaryLoan installmentRepayment

MSCMSCSTOTRFMSCMSCSTOMSCMSC

PMNTPMNTPMNTPMNTPMNTPMNTPMNTPMNTPMNT

RCDTRCDTRCDTRCDTRCDTICDTICDTICDTICDT

BOOKBOOKBOOKBOOKBOOKBOOKBOOKBOOKBOOK

833 BAL.CORR.TRANSFERCPTRANSFER

C/DC/DC/D

Balance correctionTransferCash Pooling transfer

MSCTRFTRF

CAMT ACCB OTHR

835 ACCOUNT CLOSUREGUARANTYPREMIUMFOR.MONEYSSundry CreditsCHANGE VAL.

C/DC/DC/DC/DC/DC/D

Account closureGuarantyPremiumPurchase/sale of foreign currency or precious metalOther creditValue change

MSCMSCMSCMSCMSCVDA

XTND NTAV NTAV

899 CANCELLATION C/D Cancellation RTI ACMT ACOP PSTE

1 Used for the CGDD ISO code from the Purpose field.2 The designation SEPA Reject always stands for returns before booking.3 Used for the CHAR ISO code from the Purpose field.

The content of the Category Purpose field is ignored.4 Used for the RINP ISO code from the Purpose field (since November 2013).

The content of the Category Purpose field is ignored.5 Used for the following ISO codes from the Purpose field: BONU, PENS, SALA and PAYR.

The content of the Category Purpose field is ignored6 Used for the CBFF ISO code from the Purpose field.

The content of the Category Purpose field is ignored.7 Used for the CBFR ISO code from the Purpose field.8 Used for the following ISO codes from the Purpose field: GOVT, SSBE, BENE.

The content of the Category Purpose field is ignored.

8

2 SEPA text key extensions for SCC and SDDUniCredit provides you with the following text key extensions for SCC and SDD transactions. Please find the respective text key extension for SDD/SCC returns in section 3.

UniCredit provides you with the following text key extensions for SCC transactions:

Type of transaction Explanation SEPApurpose

code

Text key extensions

POS POS card payments IDCP 011POS POS card payment with authorisation of maximum amount CDDP 011POS POS card payment with debit card DCRD 011POS-QuasiCash Card payment for cash equivalents such as coupons in casinos CDQC 011POS Cash Back Card payment with cashback CDCB 030GA Cash disbursement CDCD 003GA Cash disbursement with direct surcharge CDCS 023POA Mobile top up MTUP 073Download cash card E-purse top up ETUP 240Total revenue collection from card sales Card bulk clearing for card transactions CBFK 201Debit card fee revenue Fee collection e-purse FCOL 210Mixed SCC collectors Various types of card transactions in a bulk – 024

UniCredit provides you with the following text key extensions for SDD transactions (BTC 104/105):

Text key extension Type of SDD frequency Mandate change Explanation991 FRST No First direct debit992 RCUR No First/Recurrent direct debit993 OOFF No One-off direct debit994 FNAL No Final direct debit990 – Yes Change of the SDD mandate

9

3 SEPA return reasons and corresponding numerical text key extensionsExperience shows that the return rate of SEPA Credit Transfers (SCT) is very low, significantly less than 1 %. De-spite the large number of different return reasons, rejections are made mainly due to incorrect IBAN (AC01) and deleted account (AC04). The return rate of SEPA Direct Debits B2B (SDD-B2B) is in the 1 % range, with the most frequent reasons being other reasons (MS03, also contains anonymised due to insufficient funds AM04) and no valid mandate (MD01).

Returns are most frequently expected for submissions of SEPA Direct Debit CORE (SDD CORE), accounting for just above 2 %. Again, the potential SEPA Reason Codes for returns are concentrated on few codes. The table below lists the most common codes, the processing of which should be prepared, if possible, even automatically

SEPA Reason Code Return reason in plain text RemarkMS03 Other reasons Return by the bank, which also includes anonymised

reasons, in particular return due to legal decisions (LEGL), blocked account (AC06), insufficient funds (AM04) or ac-count holder deceased (MD07).

AC04 Closed accountAC01 Incorrect account number (invalid IBAN)AM04 Insufficient funds Relevant for cross-border returns, because in Germany MS03

is assigned instead of AM04 for reasons of data protection.MD06 Refund request by debtorMD01 No valid mandate No mandate for B2B or CORE refund within

13 months or irrevocable direct debit blocking AC06 Blocked account MS02 Other reasons Return by customer

The table below lists all return reasons provided by UniCredit to their customers.

10

SEPA Reason Code

MT940/DTI text key extension

UniCredit as submitter’s bank (SCT and SDD)

UniCredit as creditor bank (SCT) or debtor bank (SDD)

Excerpt from key codes of foreign banks

Recommended action for the submitter

AB05 939 Timeout Creditor Agent Correct transactionAB06 939 Timeout Instructed

AgentCorrect transaction

AB07 939 Offline Agent Correct transactionAB08 939 Offline Creditor Agent Correct transactionAB09 939 Error Creditor Agent Correct transactionAB10 939 Error Instructed Agent Correct transactionAC01 901 Incorrect IBAN check

digit IBAN not available or unclear

Incorrect IBAN Correct IBAN

AC04 902 Account closed Account closed Contact customer about new account

AC06 903 SDD: Total direct debit blocking

Account blocked Contact customer about reason for blocking

AC13 930 SDD-B2B: Debtor is a consumer

Submit as CORE

AG01 904 Payment type not permitted for account

Contact customer about other account

AG02 905 Incorrect operation code SDD: Incorrect sequence type

Correct transaction

AG10 933 Agent suspended Correct transactionAG11 933 Creditor Agent sus-

pendedCorrect transaction

AGNT* 923 Incorrectly employed bank See footnote*AM01 911 Amount is zero Amount is zero Correct transactionAM02 911 Amount invalid, not

allowed Amount is not allowed Correct transaction

AM03 911 Invalid currency Invalid currency Correct transactionAM04 906 Insufficient funds SDD: insufficient funds

(debit side)Cover own account or contact customer

AM05 907 Double processing Double payment Double submission Check file preparation process

AM06 911 Amount too low Amount too low Correct amountAM07 911 Amount blocked Contact customerAM09 935 Amount invalid,

incorrect Incorrect amount Correct transaction

AM10 911 Incorrect control sum Incorrect control sum Correct fileAM23 914 Amount exceeds

settlement limitCorrect amount

11

SEPA Reason Code

MT940/DTI text key extension

UniCredit as submitter’s bank (SCT and SDD)

UniCredit as creditor bank (SCT) or debtor bank (SDD)

Excerpt from key codes of foreign banks

Recommended action for the submitter

BE01 911 End customer identifier does not match account

Contact customer

BE04 908 Incorrect name/ID/ address

Incorrect name/ID/ address

Correct address or contact customer

BE05 928 Master data/CI missing or incorrect

CI incorrect, CI has changed without mandate change, sender unknown

Check CI and correct file

BE06 929 Form sent to wrong clearing partner

Ordering party/ beneficiary unknown

Correct transaction

BE07 914 SDD: Payer’s (debtor’s) address missing or incom-plete

Correct transaction

CNOR 933 SCT: Creditor’s bank is not registered (in CSM)

Correct transaction

CURR* 924 Incorrect currency See footnote*CUST* 925 Recall by customer See footnote*CUTA* 926 Recall due to request for

investigation See footnote*

DNOR 932 SDD: Debtor’s bank is not registered (in CSM)

Correct transaction

DT01 916 Date incorrect or after cut-off

Incorrect date Correct date

DUPL* 920 Double payment See footnote*ED01 938 Incorrect bank data Correct transactionED05 938 Correct transaction

within total file rejection Transaction settlement

failedContact principal bank if necessary

EMVL 936 EMV liability shift –FF01 911 Format error Format error FF05 931 SDD: BIC not valid for

COR1 SDD: BIC not valid for

COR1 (until November 2016)

Submit as CORE

FOCR 919 SCT: Return due to recall by submitter or submit-ting bank

SCT: Return due to recall by submitter or submit-ting bank

–

FRAD* 922 Payment effected with intent of fraud

See footnote*

12

SEPA Reason Code

MT940/DTI text key extension

UniCredit as submitter’s bank (SCT and SDD)

UniCredit as creditor bank (SCT) or debtor bank (SDD)

Excerpt from key codes of foreign banks

Recommended action for the submitter

MD01 909 Only SDD: No mandate for B2B or CORE refund within 13 months or irrevocable direct debit blocking

SDD: No valid mandate, even 36 months without debiting

Contact customer and obtain a new mandate if required

MD02 910 SDD: Incorrect mandate data

SDD: Incorrect mandate data, mandate change not communicated, change indicator set but data identical

Correct mandate data

MD06 912 SDD: Refund within 8 weeks

SDD: Refund within 8 weeks

Contact customer to clarify mandate status

MD07 913 Account holder deceased Check customer contract

MS02 914 Other reasons Contact customerMS03 914 Other reasons Other reasons, including

anonymised due to legal decisions, blocked ac-count, insufficient funds, deceased

Contact customer or contractor

PINL 937 PIN liability shift Liability shift due to miss-ing PIN entry

Contact customer

RC01 915 Incorrect BIC Incorrect BIC Correct transactionRF01 907 Reference invalid/

missing Reference invalid/

missingCorrect transaction or file

RR01 917 Regulatory reasons: miss-ing debtor account/ ID

Correct transaction or contact customer

RR02 917 Regulatory reasons: miss-ing debtor name/ address

Correct transaction or contact customer

RR03 917 Regulatory reasons: miss-ing beneficiary name/address

Correct transaction or contact customer

RR04 917 SDD: Missing Name/ missing debtor address

Regulatory reasons: other Correct transaction or contact customer

SL01 918 SDD: Positive/negative list

Specific services of debtor’s bank

Contact customer so that he can enter the submitter’s mandate data in his account so that SDD are accepted

13

SEPA Reason Code

MT940/DTI text key extension

UniCredit as submitter’s bank (SCT and SDD)

UniCredit as creditor bank (SCT) or debtor bank (SDD)

Excerpt from key codes of foreign banks

Recommended action for the submitter

SVNR 934 Product or service not rendered

Contact customer

TECH * 921 Payment effected by mistake due to technical problems

See footnote*

TM01 916 Cut-off time exceeded Adapt execution dataUPAY * 927 Unauthorised payment See footnote*

* Refund to debtor’s account before settlement due to direct debit recall (on request for cancellation)

14

DisclaimerThis publication is presented to you by:Corporate & Investment BankingUniCredit Bank AGArabellastr. 12D-81925 Munich

The information in this publication is based on carefully selected sources believed to be reliable. However we do not make any representation as to its accuracy or completeness. Any opinions herein reflect our judgement at the date hereof and are subject to change without notice. Any investments presented in this report may be unsuitable for the investor depending on his or her specific investment objectives and financial position. Any reports provided herein are provided for general information purposes only and cannot substitute the obtaining of independent financial advice. Private investors should obtain the advice of their banker/broker about any investments concerned prior to making them. Nothing in this publication is intended to create contractual obligations. Corporate & Investment Banking of UniCredit consists of UniCredit Bank AG, Munich, UniCredit Bank Austria AG, Vienna, UniCredit S.p.A., Rome and other members of the UniCredit. UniCredit Group and its subsidiaries are subject to regulation by the European Central Bank. In addition UniCredit Bank AG is regulated by the Federal Financial Supervisory Authority (BaFin), UniCredit Bank Austria AG is regulated by the Austrian Financial Market Authority (FMA) and UniCredit S.p.A. is regulated by both the Banca d’Italia and the Commissione Nazionale per le Società e la Borsa (CONSOB).

© Cover image HGEsch 2016

Note to UK Residents:In the United Kingdom, this publication is being communicated on a confidential basis only to clients of Corporate & Investment Banking of UniCredit (acting through UniCredit Bank AG, London Branch) who (i) have professional experience in matters relating to investments being investment professionals as defined in Arti-cle 19(5) of the Financial Services and Markets Act 2000 (Finan-cial Promotion) Order 2005 (“FPO”); and/or (ii) are falling within Article 49(2) (a) – (d) (“high net worth companies, unincorporated associations etc.”) of the FPO (or, to the extent that this publica-tion relates to an unregulated collective scheme, to professional investors as defined in Article 14(5) of the Financial Services and Markets Act 2000 (Promotion of Collective Investment Schemes) (Exemptions) Order 2001 and/or (iii) to whom it may be lawful to communicate it, other than private investors (all such persons being referred to as “Relevant Persons”). This publication is only directed at Relevant Persons and any investment or investment activity to which this publication relates is only available to Rel-evant Persons or will be engaged in only with Relevant Persons. Solicitations resulting from this publication will only be respond-ed to if the person concerned is a Relevant Person. Other persons should not rely or act upon this publication or any of its contents.The information provided herein (including any report set out herein) does not constitute a solicitation to buy or an offer to sell any securities. The information in this publication is based on carefully selected sources believed to be reliable but we do not make any representation as to its accuracy or completeness. Any opinions herein reflect our judgement at the date hereof and are subject to change without notice.We and/or any other entity of Corporate & Investment Banking of UniCredit may from time to time with respect to securities men-tioned in this publication (i) take a long or short position and buy or sell such securities; (ii) act as investment bankers and/or com-mercial bankers for issuers of such securities; (iii) be represented on the board of any issuers of such securities; (iv) engage in “market making” of such securities; (v) have a consulting relation-ship with any issuer. Any investments discussed or recommended in any report provided herein may be unsuitable for investors depending on their specific investment objectives and financial position. Any information provided herein is provided for general information purposes only and cannot substitute the obtaining of independent financial advice.UniCredit Bank AG London Branch, Moor House, 120 London Wall, London, EC2Y 5ET, is subject to regulation by the European Central Bank (ECB) and is authorised by Bundesanstalt für Finan-zdienstleistungsaufsicht (BaFin) and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority. Details about the extent of our regulation by the Finan-cial Conduct Authority and Prudential Regulation Authority are available from us on request.Notwithstanding the above, if this publication relates to securi-ties subject to the Prospectus Directive (2005) it is sent to you on the basis that you are a Qualified Investor for the purposes of the directive or any relevant implementing legislation of a European Economic Area (“EEA”) Member State which has implemented the Prospectus Directive and it must not be given to any person who is not a Qualified Investor. By being in receipt of this publication

15

you undertake that you will only offer or sell the securities de-scribed in this publication in circumstances which do not require the production of a prospectus under Article 3 of the Prospectus Directive or any relevant implementing legislation of an EEA Member State which has implemented the Prospectus Directive.

Note to US Residents:The information provided herein or contained in any report provided herein is intended solely for institutional clients of Corporate & Investment Banking of UniCredit acting through Uni-Credit Bank AG, New York Branch and UniCredit Capital Markets LLC (together “UniCredit”) in the United States, and may not be used or relied upon by any other person for any purpose. It does not constitute a solicitation to buy or an offer to sell any securi-ties under the Securities Act of 1933, as amended, or under any other US federal or state securities laws, rules or regulations. Investments in securities discussed herein may be unsuitable for investors, depending on their specific investment objectives, risk tolerance and financial position.In jurisdictions where UniCredit is not registered or licensed to trade in securities, commodities or other financial products, any transaction may be effected only in accordance with applicable laws and legislation, which may vary from jurisdiction to jurisdic-tion and may require that a transaction be made in accordance with applicable exemptions from registration or licensing require-ments.All information contained herein is based on carefully selected sources believed to be reliable, but UniCredit makes no repre-sentations as to its accuracy or completeness. Any opinions contained herein reflect UniCredit’s judgement as of the original date of publication, without regard to the date on which you may receive such information, and are subject to change without notice.UniCredit may have issued other reports that are inconsistent with, and reach different conclusions from, the information presented in any report provided herein. Those reports reflect the different assumptions, views and analytical methods of the ana-lysts who prepared them. Past performance should not be taken as an indication or guarantee of further performance, and no representation or warranty, express or implied, is made regarding future performance.We and/or any other entity of Corporate & Investment Banking of UniCredit may from time to time, with respect to any securities discussed herein: (i) take a long or short position and buy or sell such securities; (ii) act as investment and/or commercial bankers for issuers of such securities; (iii) be represented on the board of such issuers; (iv) engage in “market-making” of such securities; and (v) act as a paid consultant or adviser to any issuer.The information contained in any report provided herein may include forward-looking statements within the meaning of US federal securities laws that are subject to risks and uncertainties. Factors that could cause a company’s actual results and financial condition to differ from its expectations include, without limita-tion: Political uncertainty, changes in economic conditions that adversely affect the level of demand for the company’s products or services, changes in foreign exchange markets, changes in international and domestic financial markets, competitive envi-

ronments and other factors relating to the foregoing. All forward-looking statements contained in this report are qualified in their entirety by this cautionary statement.UEFA and its affiliates, member associations and sponsors (ex-cluding UniCredit and UniCredit Bank AG) do not endorse, approve or recommend the Product and accept no liability or responsibil-ity whatsoever in relation thereto.

BranchesYou can find our branches via Internet athvb.de/filialfinder

E-mailcashmanagement@unicredit.de

Onlinehvb.de/CashManagement

/hypovereinsbank

As o

f 09/

2017