eﬄuent treatment plant operator- life sciences · eﬄuent treatment plant operator or etp...

Qualification Pack

QRC Approved || Life Sciences Sector Skill Development Council 1

Effluent Treatment Plant Operator- LifeSciences

Options: Basic English Communication

QP Code: LFS/Q0220

Version: 1.0

NSQF Level: 4

Life Sciences Sector Skill Development Council || Life Sciences Sector Skill Development Council,# 14,Rear 2nd Floor, Palam Marg

Vasant Vihar

Qualification Pack


ContentsLFS/Q0220: Effluent Treatment Plant Operator- Life Sciences 3 .............................................................

Brief Job Description 3 ...................................................................................................................... Applicable National Occupational Standards (NOS) 3 .............................................................................

Compulsory NOS 3 ........................................................................................................................... Option: Basic English Communication 3 ........................................................................................... Qualification Pack (QP) Parameters 3 ..............................................................................................

SGJ/N6601: Operate Wastewater Treatment Plant 5 ............................................................................... SGJ/N6602: Monitor and Maintain the Wastewater Treatment Plant 9 .................................................... SGJ/N6605: Work Safety at Wastewater treatment plant 13 ................................................................... LFS/N0262: Carry out GMP-critical (Good Manufacturing Practices) activities and their documentation

17 ............................................................................................................................................................ LFS/N0263: Coordinate and communicate with EHS Supervisor, teams and auditors 23 ........................ MEP/N9993: Use Basic English for Employability - Variant III 29 ............................................................. Assessment Guidelines and Weightage 35 .............................................................................................

Assessment Guidelines 35 ............................................................................................................... Assessment Weightage 35 ...............................................................................................................

Acronyms 37 ........................................................................................................................................... Glossary 38 .............................................................................................................................................

Qualification Pack


LFS/Q0220: Effluent Treatment Plant Operator- Life Sciences

Brief Job Description

Effluent Treatment Plant operator or ETP operator is responsible for operating, monitoring and maintainingeffluent treatment plant while carrying out waste disposal activities. This person provides support to In-charge and EHS team to ensure that activities related to effluent treatment are carried out in adherence tocorrect procedures, regulations, health and safety guidelines. The job holder is responsible to monitor thequantity and quality of effluent streams. The individual is also responsible for the site inspection forenvironmental monitoring and maintaining the records for quantity, quality and operating parameters forETP operations.

Personal Attributes

The individual should have good time management and analytical skills. The job holder must possess goodcommunication and problem solving skills. The individual should be detail and result oriented.

Applicable National Occupational Standards (NOS)

Compulsory NOS:

1. SGJ/N6601: Operate Wastewater Treatment Plant

2. SGJ/N6602: Monitor and Maintain the Wastewater Treatment Plant

3. SGJ/N6605: Work Safety at Wastewater treatment plant

4. LFS/N0262: Carry out GMP-critical (Good Manufacturing Practices) activities and theirdocumentation

5. LFS/N0263: Coordinate and communicate with EHS Supervisor, teams and auditors

Options(Not mandatory):

Option : Basic English Communication

This is a Non-core NOS for candidates who are found with a gap in Employability skills and below averagein English communication required for the job role.

1. MEP/N9993: Use Basic English for Employability - Variant III

Qualification Pack (QP) Parameters

Sector Life Sciences

Sub-Sector Pharmaceutical, Bio Pharmaceutical

Occupation Manufacturing

Qualification Pack


Country India

NSQF Level 4

Aligned to NCO/ISCO/ISIC Code NCO 2015/3132.0400

Minimum Educational Qualification & Experience 12th Class/I.T.I

Minimum Level of Education for Training in School 10th Class

Pre-Requisite License or Training NA

Minimum Job Entry Age 18 Years

Last Reviewed On 19/06/2020

Next Review Date 19/06/2025

NSQC Approval Date

Version 1.0

Qualification Pack

5

SGJ/N6601: Operate Wastewater Treatment Plant

Description

This unit is about operation and maintenance of Wastewater treatment Plant.

Scope

This unit/task covers the following:

Operate Wastewater Treatment Plant

Elements and Performance Criteria

Operate Wastewater Treatment PlantTo be competent, the user/individual on the job must be able to:PC1.. start the wastewater treatment plant by switching on the pumps, mixers, controllers and

other equipmentsPC2.. perform the operation and cleaning of different screensPC3.. operate different valves in a wastewater treatment plantPC4.. charge the slurry tankPC5.. operate oil skimmer and fill drums as requiredPC6.. perform the addition of chemicals and microbes to treat water as requiredPC7.. facilitate the calibration of process control equipment as neededPC8.. ensure that the sludge is handled properlyPC9.. complete the documentation as required

Knowledge and Understanding (KU)

The individual on the job needs to know and understand:

KU1. companys reporting structure.KU2. companys different department and concerned authority.KU3. obtain authorization from specified supervisor.KU4. companies policies and process.KU5. overall operations and different processes of wastewater treatment plant including but not

limited to screening, sedimentation, neutralization, absorption, adsorption,oxidation/reduction, ion exchange process, chlorination, aeration tank, sludge digesters,handling and drying.

KU6. working principle of different machineries in wastewater treatment plant. KU7. classification of different types of filters, and how they are cleaned or replaced. KU8. safety compliances while handling chemicals and organic matter.KU9. importance and need of treating wastewater

Generic Skills (GS)

QRC Approved || Life Sciences Sector Skill Development Council

Qualification Pack


User/individual on the job needs to know how to:

GS1. maintaining records of the readings of different instrument.GS2. read English and/or vernacular language.GS3. read and understand manuals, health and safety instructions, memos, other company

documents.GS4. ability to read from different sources- books screens in machines and signage.GS5. understand the various color codes, as per standard electrical, mechanical and civil

nomenclature.GS6. express statements or information clearly so that others can hear and understand.GS7. participate in and understand the main points of simple discussions.GS8. respond appropriately to any queries.GS9. communicate with supervisor.GS10. follow organization rule-based decision making processGS11. take decision with systematic course of actions and/or responseGS12. planning and organization of work to meet deadlines.GS13. work constructively and collaboratively with others.GS14. recognize problems and search for solutions.GS15. choose best methods to complete assigned tasks.GS16. approach relevant authority when required.GS17. apply domain knowledge, observations and data to select course of action to perform tasks

related to wastewater treatment.GS18. critically evaluate information obtained from customers, supervisor and co-workers to

perform day to day activities.GS19. Ask questions for better understanding.

Qualification Pack


Assessment Criteria

Assessment Criteria for Outcomes TheoryMarks

PracticalMarks

ProjectMarks

VivaMarks

Operate Wastewater Treatment Plant 10 25 - -

PC1.. start the wastewater treatment plant byswitching on the pumps, mixers, controllersand other equipments

2 5 - -

PC2.. perform the operation and cleaning ofdifferent screens 1 3 - -

PC3.. operate different valves in a wastewatertreatment plant 1 2 - -

PC4.. charge the slurry tank 1 3 - -

PC5.. operate oil skimmer and fill drums asrequired 1 2 - -

PC6.. perform the addition of chemicals andmicrobes to treat water as required 1 3 - -

PC7.. facilitate the calibration of processcontrol equipment as needed 1 2 - -

PC8.. ensure that the sludge is handledproperly 1 3 - -

PC9.. complete the documentation asrequired 1 2 - -

NOS Total 10 25 - -

Qualification Pack


National Occupational Standards (NOS) Parameters

NOS Code SGJ/N6601

NOS Name Operate Wastewater Treatment Plant

Sector Green Jobs

Sub-Sector Waste Management

Occupation Operation and Maintenance

NSQF Level 4

Credits TBD

Version 1.0

Last Reviewed Date 10/12/2015


NSQC Clearance Date 19/12/2018

Qualification Pack


SGJ/N6602: Monitor and Maintain the Wastewater Treatment Plant

Description

This unit is about monitoring and maintaining the Wastewater Treatment Plant.

Scope


Monitor the working of Wastewater Treatment PlantMaintain the Wastewater Treatment Plant


Monitor the working of Wastewater Treatment PlantTo be competent, the user/individual on the job must be able to:PC1.. check all equipments and fill out daily activities log sheet.PC2.. ensure proper working of wastewater collection system.PC3.. monitor the working of wastewater pumping station and record any anomalies.PC4.. take chemical inventory and record the chemical and water usage daily.PC5.. monitor and record all meter and gauge readings.PC6.. visually inspect the discharge at delivery point periodically for anomalies.PC7.. prepare and maintain the operation records.Maintain the Wastewater Treatment PlantTo be competent, the user/individual on the job must be able to:PC8.. perform maintenance on valves, filters, pumps, tanks and aerators.PC9.. perform general maintenance.PC10.. ensure the cleanliness work area and equipment.PC11.. assist in developing the estimates for repair, maintenance and construction activities in the

wastewater treatment plant.PC12.. complete the documentation as required.



KU1. company's policy on quality and standards, design norms, safety hazards, integrity, codes,compliance and guidelines.

KU2. the purpose and scope of the work to be carried out and its importance.KU3. maintenance of a wastewater treatment plant.KU4. companys reporting structure.KU5. companys different department and concerned authority.KU6. working principle of different major components in wastewater treatment plant.

Qualification Pack


KU7. classification of different types of filters, valves, pumps, screens, tanks and how they arecleaned or replaced when required.

KU8. safety compliances while handling chemicals and organic matter.KU9. overall maintenance of wastewater treatment plantKU10. maintenance schedule of different parts of a wastewater treatment plantKU11. importance of scheduled maintenance

Generic Skills (GS)


GS1. fill up documentation applicable to ones role.GS2. read English and/or vernacular language.GS3. read and understand manuals, health and safety instructions, memos, other company


nomenclature.GS6. express statements or information clearly so that others can hear and understand.GS7. participate in and understand the main points of simple discussions.GS8. respond appropriately to any queries.GS9. communicate with supervisor.GS10. follow organization rule-based decision making processGS11. take decision with systematic course of actions and/or responseGS12. planning and organization of work to meet deadlines.GS13. work constructively and collaboratively with others.GS14. follow code of conduct.GS15. manage relationships with customers with intent on satisfying its requirements for service

delivery.GS16. recognize problems and search for solutions.GS17. choose best methods to complete assigned tasks.GS18. approach relevant authority when required.GS19. Apply domain knowledge, observations and data to select course of action to perform tasks

related to Wastewater Treatment.GS20. Critically evaluate information obtained from customers, supervisor and co-workers to

perform day to day activities.GS21. Ask questions for better understanding.

Qualification Pack


Assessment Criteria


PracticalMarks

ProjectMarks

VivaMarks

Monitor the working of Wastewater TreatmentPlant 18 27 - -

PC1.. check all equipments and fill out dailyactivities log sheet. 3 5 - -

PC2.. ensure proper working of wastewatercollection system. 2 4 - -

PC3.. monitor the working of wastewaterpumping station and record any anomalies. 2 4 - -

PC4.. take chemical inventory and record thechemical and water usage daily. 3 4 - -

PC5.. monitor and record all meter and gaugereadings. 2 6 - -

PC6.. visually inspect the discharge at deliverypoint periodically for anomalies. 4 2 - -

PC7.. prepare and maintain the operationrecords. 2 2 - -

Maintain the Wastewater Treatment Plant 8 12 - -

PC8.. perform maintenance on valves, filters,pumps, tanks and aerators. 2 4 - -

PC9.. perform general maintenance. 1 2 - -

PC10.. ensure the cleanliness work area andequipment. 1 2 - -

PC11.. assist in developing the estimates forrepair, maintenance and construction activitiesin the wastewater treatment plant.

2 2 - -

PC12.. complete the documentation asrequired. 2 2 - -

NOS Total 26 39 - -

Qualification Pack



NOS Code SGJ/N6602

NOS Name Monitor and Maintain the Wastewater Treatment Plant

Sector Green Jobs


Occupation Operation and Maintenance

NSQF Level 4

Credits TBD

Version 1.0




Qualification Pack

13

SGJ/N6605: Work Safety at Wastewater treatment plant

Description

This unit is about maintaining work safety at Wastewater Treatment Plant.

Scope


Work Safety at Wastewater treatment plant


Work safety at Wastewater treatment plantTo be competent, the user/individual on the job must be able to:PC1.. identify the hazards associated with different tasks in a wastewater treatment plantPC2.. inform the concerned person of the accident and hazard occurredPC3.. select the right personal protective equipment for different tasks in a waste treatment plantPC4.. perform the changing of chlorine cylinders safelyPC5.. ensure safe storage of corrosive substancesPC6.. ensure health & safety by following company policies & processes and industry standards for

work safety



KU1. company's policy on quality and standards, design norms, safety hazards, integrity, codes,compliance and guidelines.

KU2. the purpose and scope of the work to be carried out and its importance.KU3. the operations of a wastewater treatment plant.KU4. companys reporting structure.KU5. companys different department and concerned authority.KU6. safety compliances while handling chemicals and organic matter.KU7. different hazards associated with the operation of the waste treatment plantKU8. dos and donts in operation of waste treatment plantKU9. understand the importance and know-how of personal protective equipmentKU10. know-how on the procedure for safe handling of corrosive substances, chemicals, chlorine

and chlorine equipmentsKU11. know-how and understanding of safe storage of corrosive substancesKU12. know-how of how to detect chlorine leakage and control

Generic Skills (GS)


Qualification Pack



GS1. fill up documentation applicable to ones role.GS2. read english and/or vernacular language.GS3. read and understand manuals, health and safety instructions, memos, other company


nomenclature.GS6. express statements or information clearly so that others can hear and understand.GS7. participate in and understand the main points of simple discussions.GS8. respond appropriately to any queries.GS9. communicate with supervisor.GS10. follow organization rule-based decision making processGS11. take decision with systematic course of actions and/or responseGS12. planning and organization of work to meet deadlines.GS13. work constructively and collaboratively with others.GS14. recognize problems and search for solutions.GS15. choose best methods to complete assigned tasks.GS16. apply domain knowledge, observations and data to select course of action to perform tasks

related to wastewater treatment.GS17. critically evaluate information obtained from customers, supervisor and co-workers to

perform day to day activities.GS18. ask questions for better understanding.

Qualification Pack


Assessment Criteria


PracticalMarks

ProjectMarks

VivaMarks

Work safety at Wastewater treatment plant 20 30 - -

PC1.. identify the hazards associated withdifferent tasks in a wastewater treatmentplant

5 7 - -

PC2.. inform the concerned person of theaccident and hazard occurred 2 3 - -

PC3.. select the right personal protectiveequipment for different tasks in a wastetreatment plant

5 7 - -

PC4.. perform the changing of chlorinecylinders safely 3 5 - -

PC5.. ensure safe storage of corrosivesubstances 3 5 - -

PC6.. ensure health & safety by followingcompany policies & processes and industrystandards for work safety

2 3 - -

NOS Total 20 30 - -

Qualification Pack



NOS Code SGJ/N6605

NOS Name Work Safety at Wastewater treatment plant

Sector Green Jobs


Occupation Health and Safety

NSQF Level 3

Credits TBD

Version 1.0




Qualification Pack

17

LFS/N0262: Carry out GMP-critical (Good Manufacturing Practices)activities and their documentation

Description

This job function is about the ETP operator performing GMP critical activities and their documentation tomaintain compliance with GMP and environmental regulations during ETP Operations in the Life SciencesSector

Scope

The scope covers the following :

GMP-critical activities prior to effluent treatmentGMP-critical activities during ETP operationsGMP-critical activities post effluent treatmentreporting & documentationenvironment sustainability


GMP-critical activities prior to effluent treatmentTo be competent, the user/individual on the job must be able to:PC1. take the shift handover as per the SOPPC2. inspect ETP equipment for safety checks and leakage regularlyPC3. ensure the display of specific labels for a designated area for hazardous chemicalsPC4. ensure availability of Material Safety Data Sheets (MSDS) in ETP area for all the chemicals in

useGMP-critical activities during ETP operationsTo be competent, the user/individual on the job must be able to:PC5. operate spill control equipment in ETP areaPC6. perform the filtration of treated water as per SOP and transfer treated water for reuse as per

SOPPC7. ensure the collection of effluent water samples before and after treatment as per GMP and

Good Laboratory Practices (GLP) guidelines for samplingPC8. ensure testing, analysis, and reporting of collected samplesPC9. check the pH of the sample and record as per SOPPC10. ensure to take the parallel samples during the collection of vigilance samples by authoritiesPC11. ensure to send parallel samples to an in- house (established in the organization)

environmental lab and vigilance samples taken by authorities to a regulatory environmentallab for analysis

GMP-critical activities post effluent treatmentTo be competent, the user/individual on the job must be able to:PC12. maintain the leachate (landfill) treatment facility (if available) for hazardous chemicals


Qualification Pack

18

PC13. perform waste disposal as per environmental and GMP regulations under the guidance of thesupervisor

Reporting & documentationTo be competent, the user/individual on the job must be able to:PC14. document all the control steps that are undertaken or recommended by the supervisor to be

followed as per GMP, GLP guidelines and Attributable, Legible, Contemporaneous, Originaland Accurate (ALCOA) principle

PC15. prepare an ETP performance reportPC16. submit periodic reports to the supervisor as per SOPPC17. provide EC (Environmental Clearance), CTE (Consent to Establishment) & CTO (Consent To

Operations) compliance reports to EHS teamPC18. submit the reports to internal stakeholders (QA team, Plant Manager and EHS Manager) and

statutory authority as per environmental and GMP regulationsEnvironment sustainabilityTo be competent, the user/individual on the job must be able to:PC19. ensure energy conservation by switching off the machine and equipment post operationsPC20. identify ways to optimize the usage of electricity/energy in various tasks/activities/processesPC21. ensure energy conservation by optimizing the ETP plant machine/ equipment performancePC22. identify recyclable and non-recyclable, and hazardous waste generatedPC23. segregate waste into different categories to achieve minimum pollution of land and water



KU1. the organizational SOPsKU2. the role of different materials, chemicals, and equipmentKU3. the guidelines related to ETP operations and environmental sustainability in Good Laboratory

Practices (GLP), Good Manufacturing Practices(GMP), Good Clinical Practices (GCP) and localenvironmental regulations

KU4. the ETP operations manualKU5. the process of handling biological and chemical hazardsKU6. the guidelines laid for compliance with ISO 14001 environmental management systemKU7. the procedures to document GMP critical ETP operationsKU8. the operating manuals for ATFD operations, ZLD operations, multiple-effect evaporator, and

RO plantKU9. the process of recording the physical parameters like SVI, TSS, TDS, and odor and their

importanceKU10. the process to log online dataKU11. the water effluent and OHS criteria to handle effluentKU12. the selection of safety gears and PPE to be used while performing ETP operations and their

operating procedures

Generic Skills (GS)


Qualification Pack



GS1. use written communication skills to draft reports or electronic mails to communicate thedetails of work done to appropriate people

GS2. use verbal communication skills in communicating the details of work done to appropriatepeople and during interaction with regulatory inspectors and other teammates

GS3. use planning and organizing skills in every activity planned and performed in ETP operationsand to achieve resource optimization

GS4. use problem-solving skills in dealing with any deviation from SOPs and day-today problemsGS5. use critical skills in analyzing any situation which needs an immediate escalation or

emergency alarmGS6. use critical skills in analyzing impact of pollution and hazards to the environment and living

beings in every activityGS7. apply customer-centricity while interacting with different stakeholders

Qualification Pack


Assessment Criteria


PracticalMarks

ProjectMarks

VivaMarks

GMP-critical activities prior to effluent treatment 10 15 - -

PC1. take the shift handover as per the SOP - - - -

PC2. inspect ETP equipment for safety checks andleakage regularly - - - -

PC3. ensure the display of specific labels for adesignated area for hazardous chemicals - - - -

PC4. ensure availability of Material Safety DataSheets (MSDS) in ETP area for all the chemicals inuse

- - - -

GMP-critical activities during ETP operations 10 15 - -

PC5. operate spill control equipment in ETP area - - - -

PC6. perform the filtration of treated water as perSOP and transfer treated water for reuse as per SOP - - - -

PC7. ensure the collection of effluent water samplesbefore and after treatment as per GMP and GoodLaboratory Practices (GLP) guidelines for sampling

- - - -

PC8. ensure testing, analysis, and reporting ofcollected samples - - - -

PC9. check the pH of the sample and record as perSOP - - - -

PC10. ensure to take the parallel samples duringthe collection of vigilance samples by authorities - - - -

PC11. ensure to send parallel samples to an in-house (established in the organization)environmental lab and vigilance samples taken byauthorities to a regulatory environmental lab foranalysis

- - - -

GMP-critical activities post effluent treatment 10 15 - -

PC12. maintain the leachate (landfill) treatmentfacility (if available) for hazardous chemicals - - - -

Qualification Pack



PracticalMarks

ProjectMarks

VivaMarks

PC13. perform waste disposal as per environmentaland GMP regulations under the guidance of thesupervisor

- - - -

Reporting & documentation 8 12 - -

PC14. document all the control steps that areundertaken or recommended by the supervisor tobe followed as per GMP, GLP guidelines andAttributable, Legible, Contemporaneous, Originaland Accurate (ALCOA) principle

- - - -

PC15. prepare an ETP performance report - - - -

PC16. submit periodic reports to the supervisor asper SOP - - - -

PC17. provide EC (Environmental Clearance), CTE(Consent to Establishment) & CTO (Consent ToOperations) compliance reports to EHS team

- - - -

PC18. submit the reports to internal stakeholders(QA team, Plant Manager and EHS Manager) andstatutory authority as per environmental and GMPregulations

- - - -

Environment sustainability 2 3 - -

PC19. ensure energy conservation by switching offthe machine and equipment post operations - - - -

PC20. identify ways to optimize the usage ofelectricity/energy in varioustasks/activities/processes

- - - -

PC21. ensure energy conservation by optimizing theETP plant machine/ equipment performance - - - -

PC22. identify recyclable and non-recyclable, andhazardous waste generated - - - -

PC23. segregate waste into different categories toachieve minimum pollution of land and water - - - -

NOS Total 40 60 - -

Qualification Pack



NOS Code LFS/N0262

NOS Name Carry out GMP-critical (Good Manufacturing Practices) activities andtheir documentation


Sub-Sector Pharmaceutical, Bio Pharmaceutical


NSQF Level 4

Credits TBD

Version 1.0



NSQC Clearance Date

Qualification Pack

23

LFS/N0263: Coordinate and communicate with EHS Supervisor, teams andauditors

Description

This job function is about the ETP operator coordinating with EHS supervisor and colleagues within andoutside the department and responding to auditors.

Scope

The scope covers the following :

Coordination with the supervisorCoordination within the team and cross-functional teamsRespond to audit queriesSensitivity towards all genders and people with disability


Coordination with the supervisorTo be competent, the user/individual on the job must be able to:PC1. follow work instructions received from the reporting supervisorPC2. communicate process-flow improvements, production defects received from the previous

process, repairs and maintenance of equipment to reporting supervisorPC3. submit periodic reports to the supervisor as per SOPCoordination within the team and cross-functional teamsTo be competent, the user/individual on the job must be able to:PC4. support team members and colleagues of other departments in workPC5. take handover from previous shift operator and give handover to next shift operator as per

SOPPC6. find solutions to workflow related difficulties with mutual agreementPC7. coordinate with QA for ETP plant validation at a routine interval as per SOPPC8. conduct regular Toolbox Talk with helpers to improve safety observation and systemPC9. provide inputs to the concerned stakeholders in periodic fence line review to detect non-

compliancePC10. evaluate the impact of trending regulatory and statutory guideline updates, and

communicate the same to internal stakeholders and EHS InchargeRespond to audit queriesTo be competent, the user/individual on the job must be able to:PC11. interact with the auditor in their preferred language as per their comfortPC12. provide clear answers to the auditor's queriesPC13. produce the documented records of performed activities and operations to auditors PC14. maintain data integrity while responding to auditors and regulatory inspectorsSensitivity towards all genders and people with disabilityTo be competent, the user/individual on the job must be able to:


Qualification Pack

24

PC15. respect all the genders, religions, and castePC16. empathize with the people with disabilityPC17. offer support or help to a person with disability only when askedPC18. ensure to adhere with the guidelines laid in Sexual Harassment of Women at Workplace

(Prevention, Prohibition and Redressal) ActPC19. report any violation of prevention of sexual harassment (POSH) rules immediately to the

POSH committee



KU1. the company's policies on the preferred language of communication, reporting andescalation policy

KU2. the reporting structure of the organizationKU3. type of audits in the life sciences sector for the effluent treatment plantKU4. the required regulatory and statutory compliance rule related documentationKU5. the guidelines for data integrity, ethics, and compliance in the life sciences industryKU6. the guidelines laid on Sexual Harassment of Women at Workplace (Prevention, Prohibition

and Redressal) ActKU7. the methods of workplace communicationKU8. the methods of team coordinationKU9. the types of possible disabilities among people with disability (PwD)KU10. the challenges faced by PwDKU11. the importance of displaying empathy towards PwDKU12. the right way to use the laws, acts, and provisions defined for PwD by the statutory bodiesKU13. the importance of awareness for gender sensitization and prevention of sexual harassment

(POSH) actKU14. the importance of respect all the religions, caste, and cultures

Generic Skills (GS)


GS1. use reading and comprehension skills to gauge the relevant information manuals, SOPs,health and safety instructions, memos, reports, job cards, and notes/comments

GS2. use written communication skills to record and communicate details of work done toappropriate stakeholders by using written/typed report or computer-based record/electronicmail

GS3. use written communication skills to maintain proper and concise records as per given formatand compliant with ALCOA principle

GS4. use verbal communication skills to communicate confidential and sensitive informationdiscretely to the authorized person while interacting with teammates

GS5. use team-building skills during the interaction with teammates while managing thedifficult/stressful or emotional situations at work


Qualification Pack


GS6. apply problem-solving skills to find solutions for workflow-related difficultiesGS7. apply critical skills to analyze and identify when to report an issue/concern to the supervisor

and to deal with a colleague individually, depending on the type of concernGS8. apply customer-centricity while responding to auditors and QA personnel

Qualification Pack


Assessment Criteria


PracticalMarks

ProjectMarks

VivaMarks

Coordination with the supervisor 10 20 - -

PC1. follow work instructions received from thereporting supervisor - - - -

PC2. communicate process-flow improvements,production defects received from the previousprocess, repairs and maintenance of equipmentto reporting supervisor

- - - -

PC3. submit periodic reports to the supervisor asper SOP - - - -

Coordination within the team and cross-functionalteams 15 20 - -

PC4. support team members and colleagues ofother departments in work - - - -

PC5. take handover from previous shift operatorand give handover to next shift operator as perSOP

- - - -

PC6. find solutions to workflow related difficultieswith mutual agreement - - - -

PC7. coordinate with QA for ETP plant validationat a routine interval as per SOP - - - -

PC8. conduct regular Toolbox Talk with helpers toimprove safety observation and system - - - -

PC9. provide inputs to the concernedstakeholders in periodic fence line review todetect non-compliance

- - - -

PC10. evaluate the impact of trending regulatoryand statutory guideline updates, andcommunicate the same to internal stakeholdersand EHS Incharge

- - - -

Respond to audit queries 10 15 - -

PC11. interact with the auditor in their preferredlanguage as per their comfort - - - -

Qualification Pack



PracticalMarks

ProjectMarks

VivaMarks

PC12. provide clear answers to the auditor'squeries - - - -

PC13. produce the documented records ofperformed activities and operations to auditors - - - -

PC14. maintain data integrity while responding toauditors and regulatory inspectors - - - -

Sensitivity towards all genders and people withdisability 5 5 - -

PC15. respect all the genders, religions, andcaste - - - -

PC16. empathize with the people with disability - - - -

PC17. offer support or help to a person withdisability only when asked - - - -

PC18. ensure to adhere with the guidelines laid inSexual Harassment of Women at Workplace(Prevention, Prohibition and Redressal) Act

- - - -

PC19. report any violation of prevention of sexualharassment (POSH) rules immediately to thePOSH committee

- - - -

NOS Total 40 60 - -

Qualification Pack



NOS Code LFS/N0263

NOS Name Coordinate and communicate with EHS Supervisor, teams and auditors


Sub-Sector Pharmaceutical, Bio Pharmaceutical, Contract Research


NSQF Level 4

Credits TBD

Version 1.0



NSQC Clearance Date

Qualification Pack

29

MEP/N9993: Use Basic English for Employability - Variant III

Description

This unit is about using basic English language sentences, expressions and text to meet communicationneeds, including for direct customer interface

Scope

This unit/ task covers the following:


ListenTo be competent, the user/individual on the job must be able to:PC1. follow English phrases and expressions related to areas of personal, social and professional

domains provided speech is clearly articulatedPC2. follow the general outline of a demonstration or presentation on a familiar or predictable

topic, where the message is expressed in simple English language and there is visual support(e.g. slides, handouts)

PC3. follow and correctly interpret instructions delivered in English, addressed to him/her andfollow short, simple directions

PC4. interpret correctly, when someone tells him/her in English, where something is, provided theobject is in the immediate environment

PC5. follow questions in English, on basic themes addressed to him/her, though the questions mayneed to be repeated

SpeakTo be competent, the user/individual on the job must be able to:PC6. converse with others including with customers, in English, on basic everyday themes, in

limited, familiar contexts, with factual informationPC7. ask and respond to basic direct questions in English, in an interview, spoken clearly in direct

non-idiomatic speech about personal detailsPC8. describe him/herself (e.g. interests, likes and dislikes, goals and desires) in English, using

simple, rehearsed sentencesPC9. read-out basic, short rehearsed texts or statements of English accurately, with short pausesPC10. speak over the phone in English, in an audible manner, using appropriate greetings, opening

and closing statementsPC11. speak in public places using a tone, pitch and manner that is socially appropriatePC12. read and understand routine information and instructions in English, and the basic meaning

of non-routine information only in a familiar area and re-reading as requiredPC13. read short, simple English texts on familiar matters which consist of high frequency, every

day or job-related languagePC14. read very basic formal English emails and letters and correctly interpret them (e.g.

information being provided or asked for, confirmation of transactions, etc.)PC15. read and correctly interpret simple, brief instructions provided that they are illustrated and

not written in continuous text


Qualification Pack

30

WriteTo be competent, the user/individual on the job must be able to:PC16. write short, basic messages and take notes on areas of immediate priority and can complete

forms and necessary paperwork, in EnglishPC17. write basic letters in English, with accuracy to communicate the main message and specific

detailsPC18. write email in English, using professional protocols and following email etiquettePC19. write information or descriptive text in short paragraphs, in English, accurately and in a

logical flow



KU1. importance and components of appropriate communication protocols in professional settingsKU2. use of appropriate, professionally acceptable words and phrases, when interacting with

others as per organisation hierarchy and protocolKU3. importance of filling personal details on various forms accuratelyKU4. English numbers from one to hundred in wordsKU5. singular and plural forms of nounsKU6. types, use, and importance of tensesKU7. types, uses and impact of direct and indirect speechKU8. 1. common words used in everyday and familiar contexts and select basic themesa. Basic

Themes: Greetings, Introductions, Professions, Time and Calendar, Weather and Seasons,Clothes, Food, Everyday Objects, Transport, Directions, Colours, Hobbies, Feelings andEmotions, Planning, Entertainment, Festivals, Sports, talking on the Telephone, Etiquette inPublic Places, Likes and Dislikes, Talking about the Past, Hygiene and Cleanliness,Environment, Technologyb. Limited Familiar contexts: Family and Friends, Home andNeighbourhood, Market, Workplace, Travel, Study, Interviews

KU9. commonly used pronouns, verbs, adverbs, adjectives and comparative adjectives KU10. how to create questions using question tagsKU11. use and examples of conjunctions, modal verbsKU12. common prepositions and their correct useKU13. articles (a/an/the) and their correct useKU14. greetings, opening and closing remarks in English, commonly used over the telephone KU15. communication etiquette in public places and its importanceKU16. structure and key elements of a basic personal and business letterKU17. importance of logical flow while writing a letterKU18. email etiquette and its importanceKU19. common interview questions, their purpose and likely responses

Generic Skills (GS)



Qualification Pack


GS1. write simple phrases and short sentences in EnglishGS2. write short paragraphsGS3. prepare a basic format of a formal letterGS4. read basic English language phrases, simple sentences and short textsGS5. use phonics to predict pronunciation of everyday, simple, common English wordsGS6. state personal details in English accuratelyGS7. use words in the correct order to construct simple sentencesGS8. speak in a respectable pitch and toneGS9. use effective listening skills speak over the phone in an audible manner with the correct pitch

Qualification Pack


Assessment Criteria


PracticalMarks

ProjectMarks

VivaMarks

Listen 4 20 - -

PC1. follow English phrases and expressionsrelated to areas of personal, social andprofessional domains provided speech is clearlyarticulated

- 4 - -

PC2. follow the general outline of a demonstrationor presentation on a familiar or predictable topic,where the message is expressed in simple Englishlanguage and there is visual support (e.g. slides,handouts)

2 4 - -

PC3. follow and correctly interpret instructionsdelivered in English, addressed to him/her andfollow short, simple directions

- 4 - -

PC4. interpret correctly, when someone tellshim/her in English, where something is, providedthe object is in the immediate environment

- 4 - -

PC5. follow questions in English, on basic themesaddressed to him/her, though the questions mayneed to be repeated

2 4 - -

Speak 8 48 - -

PC6. converse with others including withcustomers, in English, on basic everyday themes,in limited, familiar contexts, with factualinformation

2 4 - -

PC7. ask and respond to basic direct questions inEnglish, in an interview, spoken clearly in directnon-idiomatic speech about personal details

2 4 - -

PC8. describe him/herself (e.g. interests, likes anddislikes, goals and desires) in English, usingsimple, rehearsed sentences

2 5 - -

PC9. read-out basic, short rehearsed texts orstatements of English accurately, with shortpauses

- 5 - -

PC10. speak over the phone in English, in anaudible manner, using appropriate greetings,opening and closing statements

- 5 - -

Qualification Pack



PracticalMarks

ProjectMarks

VivaMarks

PC11. speak in public places using a tone, pitchand manner that is socially appropriate - 5 - -

PC12. read and understand routine informationand instructions in English, and the basic meaningof non-routine information only in a familiar areaand re-reading as required

- 5 - -

PC13. read short, simple English texts on familiarmatters which consist of high frequency, every dayor job-related language

- 5 - -

PC14. read very basic formal English emails andletters and correctly interpret them (e.g.information being provided or asked for,confirmation of transactions, etc.)

- 5 - -

PC15. read and correctly interpret simple, briefinstructions provided that they are illustrated andnot written in continuous text

2 5 - -

Write 4 16 - -

PC16. write short, basic messages and take noteson areas of immediate priority and can completeforms and necessary paperwork, in English

- 4 - -

PC17. write basic letters in English, with accuracyto communicate the main message and specificdetails

2 4 - -

PC18. write email in English, using professionalprotocols and following email etiquette 2 4 - -

PC19. write information or descriptive text in shortparagraphs, in English, accurately and in a logicalflow

- 4 - -

NOS Total 16 84 - -

Qualification Pack



NOS Code MEP/N9993

NOS Name Use Basic English for Employability - Variant III

Sector Management

Sub-Sector Professional Skills

Occupation Generic

NSQF Level 4

Credits TBD

Version 1.0




Qualification Pack


Assessment Guidelines and Assessment Weightage

Assessment Guidelines

1. Criteria for assessment for each Qualification Pack will be created by Life Sciences Sector SkillDevelopment Council (LSSSDC)

2. Each Element will be assigned marks proportional to its importance in NOS. LSSSDC will also laydown the proportion of marks for Theory, Practical, Project, and Viva for each Element.

3. The assessment for the theory part will be based on the knowledge bank of questions created bythe LSSSDC.

4. Assessment will be conducted for all compulsory NOS, and where applicable, on the selectedelective/option NOS/set of NOS.

5. LSSSDC as assessment and awarding body will create unique evaluations for each assessmentcomponent i.e. theory, practical, project and via for every student at each examination/trainingcenter based on this criterion.

6. Wherever any assessment component is not applicable/ feasible, the balance assessmentcomponents will be used to assess the candidate and accordingly the total marks will be calculatedonly for the applied assessment component.

7. To pass the Qualification Pack, every trainee should score a minimum of 50% of marks in eachNOS to successfully clear the assessment. In the case of a Govt funded program, the programguidelines will be overarching on the pass percentage rules.

8. In case of unsuccessful completion, the trainee may seek re-assessment on the Qualification Pack.

Recommended Pass % : 70

Assessment Weightage

Compulsory NOS

National OccupationalStandards

TheoryMarks

PracticalMarks

ProjectMarks

VivaMarks

TotalMarks Weightage

SGJ/N6601.OperateWastewater Treatment Plant 10 25 - - 35 25

SGJ/N6602.Monitor andMaintain the WastewaterTreatment Plant

26 39 - - 65 25

SGJ/N6605.Work Safety atWastewater treatment plant 20 30 - - 50 10

Qualification Pack


National OccupationalStandards

TheoryMarks

PracticalMarks

ProjectMarks

VivaMarks


LFS/N0262.Carry out GMP-critical (Good ManufacturingPractices) activities and theirdocumentation

40 60 0 0 100 25

LFS/N0263.Coordinate andcommunicate with EHSSupervisor, teams andauditors

40 60 0 0 100 15

Total 136 214 0 0 350 100

Optional: 1 Basic English Communication

NationalOccupational

StandardsTheoryMarks

PracticalMarks

ProjectMarks

VivaMarks


MEP/N9993.Use BasicEnglish forEmployability - VariantIII

16 84 - - 100 10

Total 16 84 0 0 100 10

Qualification Pack


Acronyms

NOS National Occupational Standard(s)

NSQF National Skills Qualifications Framework

QP Qualifications Pack

TVET Technical and Vocational Education and Training

SOP Standard Operating Procedure

ETP Effluent Treatment Plant

QA Quality Assurance

EHS Environment Health & Safety

COD Chemical Oxygen Demand

BOD Biochemical Oxygen Demand

TDS Total Dissolved Solids

Qualification Pack


Glossary

SectorSector is a conglomeration of different business operations having similarbusiness and interests. It may also be defined as a distinct subset of theeconomy whose components share similar characteristics and interests.

Sub-sector Sub-sector is derived from a further breakdown based on thecharacteristics and interests of its components.

Occupation Occupation is a set of job roles, which perform similar/ related set offunctions in an industry.

Job role Job role defines a unique set of functions that together form a uniqueemployment opportunity in an organisation.

OccupationalStandards (OS)

OS specify the standards of performance an individual must achievewhen carrying out a function in the workplace, together with theKnowledge and Understanding (KU) they need to meet that standardconsistently. Occupational Standards are applicable both in the Indianand global contexts.

PerformanceCriteria (PC)

Performance Criteria (PC) are statements that together specify thestandard of performance required when carrying out a task.

NationalOccupationalStandards (NOS)

NOS are occupational standards which apply uniquely in the Indiancontext.

Qualifications Pack(QP)

QP comprises the set of OS, together with the educational, training andother criteria required to perform a job role. A QP is assigned a uniquequalifications pack code.

Unit Code Unit code is a unique identifier for an Occupational Standard, which isdenoted by an ‘N’

Unit Title Unit title gives a clear overall statement about what the incumbentshould be able to do.

DescriptionDescription gives a short summary of the unit content. This would behelpful to anyone searching on a database to verify that this is theappropriate OS they are looking for.

ScopeScope is a set of statements specifying the range of variables that anindividual may have to deal with in carrying out the function which havea critical impact on quality of performance required.

Knowledge andUnderstanding (KU)

Knowledge and Understanding (KU) are statements which togetherspecify the technical, generic, professional and organisational specificknowledge that an individual needs in order to perform to the requiredstandard.

Qualification Pack


OrganisationalContext

Organisational context includes the way the organisation is structuredand how it operates, including the extent of operative knowledgemanagers have of their relevant areas of responsibility.

TechnicalKnowledge

Technical knowledge is the specific knowledge needed to accomplishspecific designated responsibilities.

Core Skills/ GenericSkills (GS)

Core skills or Generic Skills (GS) are a group of skills that are the key tolearning and working in today’s world. These skills are typically needed inany work environment in today’s world. These skills are typically neededin any work environment. In the context of the OS, these includecommunication related skills that are applicable to most job roles.

ElectivesElectives are NOS/set of NOS that are identified by the sector ascontributive to specialization in a job role. There may be multipleelectives within a QP for each specialized job role. Trainees must selectat least one elective for the successful completion of a QP with Electives.

OptionsOptions are NOS/set of NOS that are identified by the sector as additionalskills. There may be multiple options within a QP. It is not mandatory toselect any of the options to complete a QP with Options.

Sector Sub-sector is derived from a further breakdown based on thecharacteristics and interests of its components.

Occupation Occupation is a set of job roles, which perform similar/related set offunctions in an industry.

Job Role Job role defines a unique set of functions that together form a uniqueemployment opportunity in an organization.

OccupationalStandards (OS)

OS specify the standards of performance an individual must achievewhen carrying out a function in the workplace, together with theknowledge and understanding they need to meet that standardconsistently. Occupational Standards are applicable both in the Indianand global contexts.

PerformanceCriteria

Performance Criteria are statements that together specify the standardof performance required when carrying out a task.

NationalOccupationalStandard

NOS are Occupational Standards which apply uniquely in the Indiancontext.

Qualification Pack(QP)

Qualifications Pack comprises the set of OS, together with theeducational, training and other criteria required to perform a job role. AQualifications Pack is assigned a unique qualification pack code.

ElectivesElectives are NOS/set of NOS that are identified by the sector ascontributive to specialization in a job role. There may be multipleelectives within a QP for each specialized job role. Trainees must selectat least one elective for the successful completion of a QP with Electives.

Qualification Pack


OptionsOptions are NOS/set of NOS that are identified by the sector as additionalskills. There may be multiple options within a QP. It is not mandatory toselect any of the options to complete a QP with Options.

Unit Code Unit code Is a unique identifier for an Occupational Standard, which isdenoted by an N

Unit Title Unit Title gives a clear overall statement about what the incumbentshould be able to do.

DescriptionDescription gives a short summary of the unit content. This would behelpful to anyone searching on a database to verify that this is theappropriate OS they are looking for.

ScopeScope is a set of statements specifying the range of variables that anindividual have to deal within carrying out the function which have acritical impact on quality of performance required.

Knowledge andUnderstanding

Knowledge and Understanding are statements which together specify thetechnical, generic, professional and organizational specific knowledgethat an individual needs in order to perform to the required standard.

OrganizationalContext

Organizational Context includes the way the organization is structuredand how it operates, including the extent of operative knowledgemanagers have of their relevant areas of responsibility.

TechnicalKnowledge

Technical Knowledge is the specific knowledge needed to accomplishspecific designated responsibilities.

Core Skills/GenericSkills

Core skills or Generic skills are a group of skills that are key to learningand working in today's world. These skills are typically needed in anywork environment. In the context of the OS, these includecommunication-related skills that are applicable to most job roles.

eﬄuent treatment plant operator- life sciences · eﬄuent treatment plant operator or etp...

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