einduction overview 1 edropship post-induction process tbd mtac workgroup 138

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eInduction Overview 1 eDropship Post-Induction Process TBD MTAC Workgroup 138

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Page 1: EInduction Overview 1 eDropship Post-Induction Process TBD MTAC Workgroup 138

eInduction Overview 1

eDropship Post-Induction Process

TBD

MTAC Workgroup 138

Page 2: EInduction Overview 1 eDropship Post-Induction Process TBD MTAC Workgroup 138

eInduction Overview 2

Agenda

Introduction Appointment and Content Association to eDoc Post-Induction Validations Postage Assessment and Reconciliation Reports

Page 3: EInduction Overview 1 eDropship Post-Induction Process TBD MTAC Workgroup 138

eInduction Overview 3

eDropship Process Overview

Introduction

Page 4: EInduction Overview 1 eDropship Post-Induction Process TBD MTAC Workgroup 138

eInduction Overview 4

Appointment and Content Association to eDoc

FAST sends scheduled appointment and appointment close-out information to SASP

Surface Visibility (SV) sends container scan data to SASP

Appointment and container scan data is associated to the mailer’s eDoc in SASP

Appointment and Content Association to eDoc

Page 5: EInduction Overview 1 eDropship Post-Induction Process TBD MTAC Workgroup 138

eInduction Overview 5

Post-Induction Validations

Identify eDropship container errors in eDoc and physical entry during post-induction and post-finalization processing

Post-Induction Validations include:– Duplicate container barcodes– Content inducted at wrong location for discount claimed– Container not paid for– Extra Containers– Container Irregularities– Contents do not match appointment– Scheduled induction date does not match actual induction date

Loss of dropship discount will be assessed to the mailer if any validations fail

Post-Induction Validations

Page 6: EInduction Overview 1 eDropship Post-Induction Process TBD MTAC Workgroup 138

eInduction Overview 6

Post-Induction Validations (cont’d)

Duplicate container barcodes– Two types of duplicate container barcodes:

– 1) In the eDoc: duplicate barcodes before finalization that are never corrected must be assessed

• How to identify: Validate IMcb’s in eDoc for barcode uniqueness

• Consequence: Loss of dropship discount

– 2) Duplicate barcodes that actually show up• How to identify: e.g. two different pallets with the same label – within the eDoc or

physical duplicate labels

• Physical presentation, can only do across appointment but can’t do within appointment

• Consequence: Loss of dropship discount

Post-Induction Validations

Page 7: EInduction Overview 1 eDropship Post-Induction Process TBD MTAC Workgroup 138

eInduction Overview 7

Post-Induction Validations (cont’d)

Content Inducted at wrong location for discount claimed– How to identify: Comparison of the facility from the SV scan and the

pallet/container from the eDoc

– Consequence: If the container is inducted at the wrong facility, regardless of where the shipment is in the mailstream (i.e. NDC vs. SCF), the entire dropship discount will be forfeited

• Any cost to transport containers to the correct facility may be assessed

• During the transition period, if multiple locations are in the Mail Direction File, then the containers are allowed without discount forfeiture

• After the 90 day grace period, mailers can only drop off containers at the redirected facility

Issue: How do we define whether a container is brought to the correct entry point? Is it the destination noted in the Mail.XML/Mail.DAT?

Post-Induction Validations

Page 8: EInduction Overview 1 eDropship Post-Induction Process TBD MTAC Workgroup 138

eInduction Overview 8

Post-Induction Validations (cont’d)

Container not paid for– When pallet/container arrives at the dock but no payment has been made for that

pallet/container

– How to identify: IMcb exists in the mailer’s eDoc, but mailer’s eDoc is not finalized by the time of induction

• Valide IMcb and postage statement status

– Consequence: Mailer is charged for the pallet/container, loss of dropship discount

Issues:– How much is charged to the mailer?– What happens if paid for after induction?– What happens if it is decided to apply IMcb to something else?

• Should we assume that was the pallet/container that was actually inducted?

Post-Induction Validations

Page 9: EInduction Overview 1 eDropship Post-Induction Process TBD MTAC Workgroup 138

eInduction Overview 9

Post-Induction Validations (cont’d)

Extra containers– Extra containers are those that are scanned but are not associated to any

eDoc (paid or not paid for)

– How to identify: Match scanned IMcb’s to one’s that exist in mailer’s eDoc

– Consequence: During the transition period, any extra containers will be accepted, but will not be charged. Paper 8125 will be used to validate pallet/containers. After the transition period, extra containers will be charged.

Issues: – How much will be charged for extra containers if not paid for?

Post-Induction Validations

Page 10: EInduction Overview 1 eDropship Post-Induction Process TBD MTAC Workgroup 138

eInduction Overview 10

Post-Induction Validations (cont’d)

Container Irregularities– Container preparation errors (i.e. barcode quality, barcode existence, pallet

preparation, etc.), and other irregularities are validated

– How to identify: See next slide for container irregularities

– Consequence: Any container irregularities will be assessed and charged to the mailer – loss of dropship discount

• Irregularities that just have a warning message will not have an assessment

Issues: – How much will be charged for extra containers if not paid for?– Need to determine which irregularities will be charged?

Post-Induction Validations

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eInduction Overview 11

Post-Induction Validations (cont’d)

List of container irregularities:

# Irregularity Business DefinitionsResolution

Req’d at Dest.

1 No Form w/ ShipmentIndicates the shipment arrived without the correct Form

X

2Missing Required Mailer Field on Form

Indicates a missing required field (Class of Mail, Mail Processing Category, Number of Pallets, Entry Discounts Claimed, Entry Office). Entry Discount claim does not apply for 8017

X

3Altered Required Fields on Form

Indicates an alteration was made in a required field on the form (Class of Mail, Mail Processing Category, Number of Pallets, Entry Discounts Claimed, Entry Office, Origin Post Office, Signature of Verifying Employee, Round Stamp). Entry Discount claim does not apply for 8017

X

4 Incorrect Class of MailIndicates mail was categorized in the improper class on the form.

X

Page 12: EInduction Overview 1 eDropship Post-Induction Process TBD MTAC Workgroup 138

eInduction Overview 12

Post-Induction Validations (cont’d)

List of container irregularities (cont’d):

# Irregularity Business DefinitionsResolution

Req’d at Dest.

5Incorrect Processing Category

Indicates mail category different from what was claimed (Letters, Flats, Automation Compatible, Machinable Parcels, Irregular Parcels, Nonmachinable Parcels)

X

6Container Counts do not Match Form

Indicates if the shipment contained different count of containers than stated on the form

X

7 Incorrect Entry Office Indicates mail was dropped at the wrong facility X

8Missing Origin Signature and/or Round Stamp

Indicates if missing an origin signature and round stamp

X

9Mailings Not Separated by Destination

Indicates different mailings were not separated by destination for multi-stop appointments.

X

10 Load Unsafe Toppled pallets; not shrink wrapped properly X

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eInduction Overview 13

Post-Induction Validations (cont’d)

List of container irregularities (cont’d):

# Irregularity Business DefinitionsResolution

Req’d at Dest.

11 Damaged Mail Indicates if the shipment contains damaged mail. X

12 Pallets Too Tall Indicates pallets are stacked too tall X

13 Broken Pallets Indicates if the shipment contained a broken pallet X

14 Driver Refused to AssistIndicates if the driver refused to assist unloading shipment

15 Vehicle SizeIndicates the vehicle that arrived was the incorrect size for shipment/facility (rejection or mail integrity)

16 Past in Home DatesIndicates that an appointment contains content that is past the in home delivery window

17 Other

Indicator for rejecting appointment or mail integrity that is not within the other categories. This option will require a user to input comments

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eInduction Overview 14

Post-Induction Validations (cont’d)

Contents do not match appointment– Validates what happens when, for example, the mailer makes an

appointment for periodical mail but standard mail actually arrives

– How to identify: Validate pallet/container information in mailer’s eDoc to scan and content data from SV

– Mail Content Information:• Mail class, mail shape, and # of pallets (rolling or bedload units)

– Consequence: Loss of dropship discount; no assessment for warning messages

Issues: Which content info. do we use to log as errors? Which should just be warnings?

Post-Induction Validations

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eInduction Overview 15

Post-Induction Validations (cont’d)

Scheduled induction date does not match actual induction date

– How to identify: Validate scheduled induction date from mailer’s eDoc to actual induction date from SV via FAST

– Consequence: Loss of dropship discount

Issues: – Issue with scheduled induction date – what date do you use?– Does consolidator update the date on every container to match scheduled

induction date then if it changes?– What happens if mail is inducted 1 day late or 4-5 days late?

Post-Induction Validations

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eInduction Overview 16

Postage Assessment and Reconciliation

Postage assessment and reconciliation of charges are performed in PostalOne!

Different amounts of postage due are possible for each of the error conditions

Postage assessment will follow the same Full Service assessment

Postage Assessment and Reconciliation

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eInduction Overview 17

Postage Assessment and Reconciliation (cont’d)

Full Service Verification and Assessment

– In the Nov. 2010 PostalOne! release, every container, handling unit, and piece will be evaluated for Full Service discount eligibility

– The Full Service verification examines the detailed eDoc to evaluate that the data complies with Full Service requirements

– Full Service mailings with eDoc errors found during this process will be charged additional postage based on the loss of the Full Service discount

– Results from the eDoc verification process are made available in certain reports within 48 hours after the finalization of the postage statement

Postage Assessment and Reconciliation

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eInduction Overview 18

Postage Assessment and Reconciliation (cont’d)

– An email notification for the Full-Service eDoc verification errors will be sent if an established threshold is exceeded:

• If the total amount of disqualified postage is greater than $150 and

• The number of compliant pieces is less than 70%

– The email notification is sent to the mailer’s appropriate Verification Assessment Evaluator (VAE)

• The VAE is assigned by mailers for each CRID (business location)

Postage Assessment and Reconciliation

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eInduction Overview 19

All discount removal charges start with the ‘Unpaid’ status

Charges reviewed and subsequently closed by USPS are updated to ‘Closed’ status – this is a final status

What is the life cycle of an assessment charge?

Charges left unattended will become ‘Overdue’

Charges reviewed by USPS will become ‘Reviewed – Require Payment’ if payments are still due

Charges requested to be reviewed are updated to ‘Pending Review’

Unpaid

Overdue

Pending Review

Reviewed – Required Payment

Postage Assessment and Reconciliation

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eInduction Overview 20

Postage Assessment and Reconciliation (cont’d)

Amount of postage due is determined in SASP, then gets sent to PostalOne! and displays all charges

– The mailer can agree to or dispute any charges in a report, where request for review is made

– Mailer can choose appropriate permit to charge the postage assessment

If mailers are delinquent in postage payment and accrue charges, no action will be taken

Postage Assessment and Reconciliation

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eInduction Overview 21

Postage Assessment and Reconciliation (cont’d)

Issues:– Do we treat all errors the same? – If so, how do identify who and how to charge for specific errors? – Should there be a charge when mail induction date differs from scheduled

date?– For certain errors, do we give a lesser charge or does everyone lose the full

discount? – Will we check for correct zone rate?– During the transition period, if paper 8125s are required, is any postage

assessment suspended?– Co-palletization and co-mail assessment?– Assessment/reconciliation during transition period? – Logical containers?

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eInduction Overview 22

Reports

Different reports will be available in PostalOne! for mailers to track pre-and post-induction errors in eDropship containers

Reports for warnings and charged errors may also be available in PostalOne!

Issue: What are the specific reports made available to users?

Reports