eﬀective department level risk management€¦ · certiﬁed coach & mentor, ilm england...

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Effective Department Level Risk Managementfor Corporations and Government Organizations

A 2-day Workshop

Course OverviewRisk Management is commonly being seen as only applicable if it is cascaded down from the very top

management to the lower levels of an organization. Although this is indeed an ideal situation, the absence of a top-down or organization-wide risk management practice should not prevent a department, section, or unit from establishing its very own risk management. Therefore this course will equip employees from the various departments with pragmatic risk management tools, so as to enable them to implement effective risk management in their daily operations DESPITE NOT HAVING standardized top-down risk management standards in their organizations


Learning Objectives

1Hands-on develop an actual Risk Management Framework for their respective departments

2Hands-on implement the risk management process and create actual risk management documents for their respective departments


At the end of the workshop, participants will be able to:

Who Should AttendManagers, executives and engineers from various departments of a corporation or government organization

Course Outline


Module 3: Risk Analysis● Articulating the risks (T-C)

○ Trigger: what activates or triggers the risks

○ Consequences: the potential consequences if such risks, threats, or control failure actually occurred

Module 4: Risk Assessment● Determining the Risk Exposure

○ Risk Likelihood and Risk Impact

● Risk Matrix & Risk Outcome

Module 5: Risk Action Plan● Identifying the Risk Response● Determining the Risk

Appetite

Module 6: Risk Reporting & Review● Risk report writing,

compilation, and data visualization or presentation

● Periodic Risk Review – on the risks and the corresponding action plans

Module 1: Risk Management Framework ● Types or categories of risks● Developing a pragmatic

departmental level risk management framework

Module 2: Risk Identification● Determining the aspects or

types of risk relevant to the departmental or divisional operations

● Identifying the risks associated with the abovementioned aspects

MBA, B.Eng.(Hons)

Feroz Hayat Khan


Feroz Hayat Khan is the Director and Principal Consultant for Blankskript

Consultants. He started off his career as an engineer for Sarawak Energy Berhad

(SEB) – a public utility company for Sarawak, Malaysia. After the first 4 years of

his early career, he became the Division Head for Kuching Regional Office and

within 2 years he was promoted as a Station Head cum Senior Engineer for

Bintulu and Miri Retail Department, making him one of the youngest engineers in

the company to be promoted to a senior position. Having more than 10 years of

professional experience in Sarawak Energy Berhad (SEB), Feroz has led more than

60 employees encompassing several main business functions including Customer

Engagement, Loss Mitigation and Administration & Finance.

With regard to loss mitigation, his team

has successfully achieved revenue loss

recovery of 138% from the target set

by the company for Miri Region in

financial year 2015, 130% in financial

year 2016, and 102% in financial year

2017. The team under his leadership

also succeeded in minimizing Sarawak

Energy’s non-technical losses for Miri

Region at 3.07% lower than the target

percentage set by the company in

financial year 2017, which equated

additional cost-savings of approx.

RM37mil.

Feroz has gained vast experiences in managing an extensive workforce across multiple

management roles, chiefly strategic management, operations management, and

process enhancement. Hence, he showed success in acquiring unrivalled expertise in

the areas of competency development when he created his very own Business-driven

Competency Assurance (BudCA) framework which is being adopted organization-wide

by SEB's main subsidiary - Syarikat SESCO Berhad (SESCO). By using BudCA, he has

worked with the CEO, Vice Presidents, and Subject-Matter-Experts (SMEs) of SESCO

to develop the competency model, elements and the corresponding descriptors for

their major departments, namely, Transmission, Distribution, Grid System Operations,

Service Excellence & Communication, and Retail Department.

Feroz is also a business coach for one of the most successful startups in Sarawak i.e.

Thirst Milkshake which saw tremendous growth from a small roadside stall business to

a successful mall kiosk. In addition, he has lectured in University Putra Malaysia (UPM)

Bintulu Campus on the areas of business, marketing, and communication. In the areas

of management training, despite being one of the youngest trainers in Sarawak, he has

worked with several key clients for their enhancement programmes such as the

Leadership Institute of Sarawak Civil Service (LISCS), Land Custody and Development

Authority (LCDA), Tabung Ekonomi Gagasan Anak Bumiputera Sarawak (TEGAS),

Angkatan Zaman Mansang (AZAM) Sarawak, University Malaysia Sarawak (UNIMAS),

SEGi College Sarawak, PTPL College Sarawak, and local secondary schools, namely SM

Sains Kuching, St. Teresa Kuching, and SMK Bandar Kuching No. 2.

Feroz holds a Master of Business Administration (MBA) from University of Malaysia

Sarawak and a Bachelor of Engineering from University of Technology Malaysia,

majoring in Electrical & Electronics. He is a Certified Pembangunan Sumber Manusia

Berhad (PSMB) Trainer and holds a Certification in Coaching and Mentoring from the

Institute of Leadership and Management, England.

Certified (PSMB) TrainerCertified Coach & Mentor, ILM England

Trainer Profile

What our participants say about this workshop:


“I am able to apply risk management whenever there are decision to be made and issues arise in the workplace. Glad that I have completed the course and utilize the knowledge i have learned practically in real life situation. Thank you”

- Cassandra

*Kindly use another form copy for 2nd participant onwards


Name of Participant* : _________________________________________

Designation & Department : _________________________________________

Email Address : _________________________________________

Mobile No. : _________________________________________

Company Name : _________________________________________

Office Tel No : _________________________________________

Company Address : _________________________________________

_________________________________________

_________________________________________

Cancellation PolicyYou may substitute the participants at any time. For cancellation in writing (letter / email) in more than 14

days prior to the training date, we will prepare for a full refund. For cancellation in writing (letter / email) in

7 to 14 days prior to the training date, a 10% cancellation fee will be charged. Cancellation which is less

than 7 working days prior to the training date carries a 100% liability.

Programme PolicyOur trainer(s) & modules are confirmed at the time of publishing. However, circumstances beyond the

reasonable control of the organizers may occur. Blankskript Consultants Sdn Bhd reserves the right to alter

or modify the advertised speakers and / or modules if necessary

Effective Department Level Risk Management for Corporations and Government Organizations

A 2-day Workshop on 06-07 April 2020 @ Waterfront Hotel Kuching, Sarawak

Course Registration Form

Easy Ways to Register!

Option 1: Register online via our official website. Please click here

Option 2: Scan & email this registration form to: [email protected]

Training Investment

Early Bird (on/before 15 March 2020): RM1199 /pax; Normal price: RM1699 /pax

Full payment to be received within 14 days upon issuance of this invoice or prior to

the training date (whichever comes first), via one of the following methods:

1. Direct Deposit

Account Name : BLANKSKRIPT CONSULTANTS SDN. BHD.

Account number : 11013010101688

Bank Name : BANK ISLAM

Please instruct your bank to pay all transfer charges from your account and send in a copy of remittance advice by email.

2. Bank Cheque or Bank Draft

Payable to “BLANKSKRIPT CONSULTANTS SDN. BHD.”

https://www.blankskriptconsultants.com/course-registration-risk-management.html

mailto:[email protected]

For detailed information on our consulting services or training customizations, please do not hesitate to contact the undersigned:

Feroz Hayat Khan

+60168887547

[email protected]

www.blankskriptconsultants.com

www.blankskriptconsultants.com

eﬀective department level risk management€¦ · certiﬁed coach & mentor, ilm england...

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