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www.micros-fidelio.net

MICROS - FIDELIOOpera Hotel Edition

Functionality changes fromV3 to V4

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Welcome to Version 4

This presentation will take you through the new features

available in Version 4 of Opera. This will get you

ready for your upcoming upgrade.

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Opera PMSwhats new?Profiles Advanced Relationships

New buttons in the Profile Options

Rate Query Primary Relationships population

Turnaway, now with country and postal code

LOVs now with multiselect Average / Total / First Night Rate display

Reservations Source Main Group now available

Hyperlink on room type and room in RSEDIT

New options in Add On Screen

Profile selection in Multiple Payment Screen

Multiple CRS numbers

Guest message screen enhanced

Locators available for checked out guests

Reservations ColoursReservation, VIP or Market New Reservation Type configuration options

Room moveparameter setting for default return status

Custom Reference

Global Alerts

Rates Rates per personAdded value setting

Rate details split Rate code routing

Housekeeping Facility Management screen enhanced

Turndown Functionality

Enhanced expanded view

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Opera PMSwhats new?Quick keys and Miscellaneous Room plan

Dashboard

Wakeup calls

Floor plan

Track It

Logbook

Cashiering Privileges

Pre and post Stay charging

Auto post to No Show Reservations

Post charges to Cancels and no shows

Auto Checkout to AR

Shift drop negative Amount Parameter

Number of copies per receipt type

Open folio

Routing by percentage

Credit card rebate validation

Scheduled Checkout

Moved phone Details Option

Early departure handling with calculation

rules

Multi user cashier login

Compulsory Check number Automated No Show Posting

Scheduled Credit Card Authorisation

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Opera PMSwhats new?A/R & Finance Finance Charges

Auto Assign AR numbers

AR postings in cashier journal

Search by credit Card in Journal and

History

End of month reminder Cycle

Reporting Report configuration

Shift Report configuration

Report Scheduler

Number of copies fix

Configuration User configuration

Password validation

Password lockout

General Trace file generation

Login Page

Supervisor Password Change

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Realtionships now made easier with the

possibility to remove Advanced Relationship

handling

Profiles - Relationships

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Primary Relationships populationeach

time a profile that is attached to a company oragent is selected the company/agent name

will populate automatically.

The negotiated rates that are attached to all

linked Profiles will be displayed on the Rate

Grid

Turnaway now also allows

the entry of country and

postal code

Multiselect LOVs

Rate Query

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If the average rate

button is ticked the

rate grid will show the

total rate/no of nights

The total rate will

show the rate X no ofnights

In the case of rate

change this will show

you the rate for the first

night only

Rate Query

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Source Codes can now be selected via the Source Groupas known earlier with the Market Code andMarket Group

New Hyperlink on

room type and room

in Reservation

Screen, that takes

you directly to the

configuration details

Multiple CRS/GDS numbers can now be

entered on a single reservation with the added

possiblity to search for all CRS/GDS numbers

of a single reservation

Reservations

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New options

on the add on

screen

ReservationsAdd On Options

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Profile selection in multiple payment screen

ReservationsMultiple Payments

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Enhanced guest message screen

to facilitate message entry and view

Reservations - Messages

f

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Locators now available for checked out guests

Reservations - Locators

i fid li t

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New options on reservation type configuration

Reservation Types

i fid li t

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It is now possible to define what the colour

of a certain reservation should represent

If Market Code is selected, the

colour will be entered on the Market

Code level as known today, if VIP

Level is selected an additionalcolour option will appear in the VIP

code configuration. If Reservation

is selected; the option to configure

free format codes appears in

Configuration -> Reservation ->

Codes

When choosing Reservation in the

parameter setting, the codes are

configured as below and can be

completely hotel specific

Reservation Colors

i fid li t

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If reservation colours are selected,

the colour may be added on thereservation screen

The colour appears both in the

Arrival search screen, in the

Room Plan and in the Telephone

Operator screen

Reservation Colors

i fid li t

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The new functionality of Global Alerts

offers the possibility to generate Alerts for

all reservations that contain a certain

codelike in this example, where every

reservation with a LH or SK membership

attached will receive an Alert for free

access to the executive lounge.

ReservationsGlobal Alerts

Hints from Fidelio V6

www micros fidelio net

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The Custom Referencefield also appears on the

Rooming List screen, so

values can be added directly

when entering the names of

a group

Custom Referencethis new option

allows you to freely define a searchvalue that can be added in the Custom

Ref field on the reservation screen.

You may then search for the value in

the Advanced option of the Reservation

Search screen

ReservationsCustom Reference


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If this new parameter is

switched on, the rates can be

configured as added amounts

per person in the Rate Code

The Split button allows you to

split an existing Rate Detail in two

(3) parts

RatesValue Added Rates


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On the more fields tab Opera now offers the ability to set a

routing for the rate code. The user will be prompted to apply the

routing if the rate code is used on a reservation.

RatesRate Code Routing


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Simplified Task assignment screen

This screen is only shown if the

advanced button is used

HousekeepingTask Assignment

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No of credits showing

No of rooms

More colours

HousekeepingTask Assignment


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Facility Management

screen has been refreshed

to look similar to the rest of

the Opera screens

New overview screen of the total

number of tasks per room type

HousekeepingFacility Management


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Turndown now exists as a separate

functionality, rather than as part of the

tasks when issuing task sheets.

Each room number that is eligible for

turndown must be ticked in the room

number configuration screen, and the

accurate number of credits set up

For full flexibility, turndown canbe added or removed on each

reservation

Housekeeping - Turndown


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www.micros fidelio.net

Turndown now has its own menu option in the

Housekeeping Management section

To print a task sheet for turn down,simply click on Report and select the

number of attendants and the maximum

number of credits

Housekeeping - Turndown

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www.micros fidelio.net

Dashboard

Ctrl+ F4

New buttons

Quick KeysDashboard


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c os de o et

New and

refreshed wake up

call screen, showing

statuses and clock

Quick KeysWake Up Calls


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Enhanced floor plan

with user friendly icons

and easy configuration

Quick KeysFloor Plan

Floor Plan

Shift + F5


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Track It Dashboard

The new functionality Track It

allows the hotel to keep track of

luggage, lost items and maintain

cars for valets.

The ticket numbers can be

entered, linked to specificreservations and monitored with

statuses like Delivered to Room

or Located in Luggage room in

West Wing

Additionally, different Track It

entries can be configured to

automatically create tracesandof course, all Track It items show

with lamps on the Reservation

screen

Track It


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The Log Book is herenow all inter-departmental communication and handover can be handled in Opera.

Log Book


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Pre and Post Charges are

parameter driven and can be used

separately or togetherfor both of

them Rules must be configured

The Rules define the limitations

to which reservations can havecharges

These Rules will override any

other action

CashieringPre & Post Charges


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The Privileges of each reservation will adapt the settings of the Rules, however it is always possible to

remove these privileges for specific reservations if needed.

Even if Privileges are granted to a reservation, if the reservation does not comply with the Rules, nocharges can be made

Pre Charges can be done as far in advance as configured in the Rules

Post Charges can only be done on the day of departureif Open Folio is not used

CashieringPre & Post Charges


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CashieringOpen FolioOpen Folio works in conjunction

with Post Chargesthis allows youto check out a guest with an open

balance.

The Post Charges will be allowed

for as long as configured in the

Rules

The Open Folio can remain in

house for as long as desired

Possibility to search for Open

Folios only in the Advanced tab of

the Billing Search screen

Enhanced PX functionality

from Fidelio V6


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Upon check out a prompt

will appear and you can

choose to schedule the guest

for check out

The balance of the guest

folio must be zero in order to

be checked out automatically

CashieringScheduled Check Out

This new functionality allows guests

to be scheduled for check out at agiven time, the new check out

processor in the Opera Utilities will

process these guests to status

Checked Out (with a 15 min interval)


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Cheque number can now

be made mandatory for

certain transaction codes, this

is done by ticking the box

Check No. Mandatory on the

actual transaction code

Prompt will be

returned if cheque

number is omitted.

CashieringCheque Number


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Now Opera offers the ability to

allow negative cash drop by

switching off the parameter for

positive cashier drop

To accommodate a natural work flow, the

Disable / Enable Phone button has beenmoved to a tick box in the Print Folio screen

Cashiering


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With functionality Credit Card Rebate

Validation switched on, any rebate

posting done in a credit card transaction

code will be validated against the total

debit of the bill.

Reference field also becomes mandatory when

negative payments are posted, as with negative

postings today

CashieringCredit Card Rebate


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Routing limits now also have the percentage

option available

CashieringRouting Limits %


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Floating Cashiers now available in Opera

any user that does not have a cashier

attached is able to login to any cashier that

is configured as shared.

CashieringShared Cashiers


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AR Finance Charges allows you to set

up a fixed amount to be charged on top of

each invoice on a given day of the month

In the AR account type set up, the

additional fields will display, allowing you to

define the amount or percentage that should

be posted. The amount will be posted in thetransaction code defined in the parameter

setting in the AR parameter group

A/RFinance Charges


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With the new functionality

switched on, whenever a check out

is made to City Ledger, Opera will

now offer to create the A/R account

automatically

A/RAutomatic A/R Numbers


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Postings made in an A/R account now

also show in the cashier journal screen

Now Opera has the ability to search for

credit card number in the journal screen

A/RPostings in Journal


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New screen for the reports configuration

Reports


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You can now create your shift reportsin a few clicks:

SetupReport setupShift reports

Create the report name and click ok

and the screen below appears

In this screen you have a list of all the

reports, to add a report to your shiftreports; mark them and press add to

they move from left to right

ReportsShift Reports


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Report Scheduleryou

can set a time or day when

you want certain reports toautomatically be print, filed

or sent via e-mail

Reports Scheduler


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New user configuration screen

Possibility to define which

applications a user can access

A user can be locked out if he

enters the wrong password more

than 3 times

The password should not be less than

6 figures and it should be a mixture of

letters and numbers

Configuration


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New Login Screen

Login Screen

ehtyk0605_v4

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