effective team communication skills 2004 northeast supply chain conference & exhibition...
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Effective Team Communication Skills
2004 Northeast Supply Chain Conference & Exhibition
Copyright © 2004 – The Diette Group – All Rights ReservedPaul S. Diette – 508/339-1520 – www.Diette.com
Course Topic
• Communicating with your team is not always easy. In this session you'll learn how to share your vision without being misinterpreted, how to exploit each subgroup's native vocabulary, and how to identify and leverage their motivations, aspirations and fears to achieve a unified force that works effectively toward your collective goals.
Course Topic
• Communicating with your team is not always easy. In this session you'll learn how to share your vision without being misinterpreted, how to exploit each subgroup's native vocabulary, and how to identify and leverage their motivations, aspirations and fears to achieve a unified force that works effectively toward your collective goals.
Communicating
• n The activity of communicating; the activity of conveying information
• v To convey information about; make known; impart
• v To reveal clearly; manifest• v To have an interchange, as of ideas • v To express oneself in such a way that
one is readily and clearly understood
Course Topic
• Communicating with your team is not always easy. In this session you'll learn how to share your vision without being misinterpreted, how to exploit each subgroup's native vocabulary, and how to identify and leverage their motivations, aspirations and fears to achieve a unified force that works effectively toward your collective goals.
Your Team
• Direct Reports• Indirect Reports• Supporting Parties• Affected Parties• In-house• External• Your Direct Management• Your Indirect Management• Include All Stakeholders, i.e., Anyone that
could benefit from or be hurt by your vision
Course Topic
• Communicating with your team is not always easy. In this session you'll learn how to share your vision without being misinterpreted, how to exploit each subgroup's native vocabulary, and how to identify and leverage their motivations, aspirations and fears to achieve a unified force that works effectively toward your collective goals.
Your Vision
• Start at the end state that you envision• Be practicable, make sure your outcome
is achievable• Be as complete as necessary but don’t get
bogged down with fine details• Summarize the benefits for major
stakeholders• Summarize the rewards for participants
Course Topic
• Communicating with your team is not always easy. In this session you'll learn how to share your vision without being misinterpreted, how to exploit each subgroup's native vocabulary, and how to identify and leverage their motivations, aspirations and fears to achieve a unified force that works effectively toward your collective goals.
Course Topic
• Communicating with your team is not always easy. In this session you'll learn how to share your vision without being misinterpreted, how to exploit each subgroup's native vocabulary, and how to identify and leverage their motivations, aspirations and fears to achieve a unified force that works effectively toward your collective goals.
Course Topic
• Communicating with your team is not always easy. In this session you'll learn how to share your vision without being misinterpreted, how to exploit each subgroup's native vocabulary, and how to identify and leverage their motivations, aspirations and fears to achieve a unified force that works effectively toward your collective goals.
Subgroup's Native Vocabulary
• Sales• Finance• Engineering• Regulatory• Manufacturing• Suppliers• Employees• Colleagues & Partners
Course Topic
• Communicating with your team is not always easy. In this session you'll learn how to share your vision without being misinterpreted, how to exploit each subgroup's native vocabulary, and how to identify and leverage their motivations, aspirations and fears to achieve a unified force that works effectively toward your collective goals.
Motivations
• Money• Time off• Fame• Praise• Recognition• Status Among Peers• Power• Control• Anonymity
Course Topic
• Communicating with your team is not always easy. In this session you'll learn how to share your vision without being misinterpreted, how to exploit each subgroup's native vocabulary, and how to identify and leverage their motivations, aspirations and fears to achieve a unified force that works effectively toward your collective goals.
Aspirations
• Authority
• Advancement
• Title Change
• Formal Promotion
• Advanced Skills
• Freedom
Course Topic
• Communicating with your team is not always easy. In this session you'll learn how to share your vision without being misinterpreted, how to exploit each subgroup's native vocabulary, and how to identify and leverage their motivations, aspirations and fears to achieve a unified force that works effectively toward your collective goals.
Fears
• Missed Opportunity• Left Behind• Obsolescence• Replaced• Displaced• Income Stagnation or Cut• Ridicule• Job Loss
Most Basic HumanPsychological Drivers
• Sense of Belonging
• Sense of Being Needed
• Sense of Competence
• Exploit These Factors
Course Topic
• Communicating with your team is not always easy. In this session you'll learn how to share your vision without being misinterpreted, how to exploit each subgroup's native vocabulary, and how to identify and leverage their motivations, aspirations and fears to achieve a unified force that works effectively toward your collective goals.
PPC Memo
Progress, Plans, and Concerns• Published weekly or before each project meeting
by each team member or subgroup team leaderProgress• Report on progress since last meetingPlans• Report on plans between now and next meetingConcerns• Report on anything that is causing concern and
that could impede progress
Course Topic
• Communicating with your team is not always easy. In this session you'll learn how to share your vision without being misinterpreted, how to exploit each subgroup's native vocabulary, and how to identify and leverage their motivations, aspirations and fears to achieve a unified force that works effectively toward your collective goals.
Effective Team Communication Skills
Thank You
Copyright © 2004 – The Diette Group – All Rights ReservedPaul S. Diette – 508/339-1520 – www.Diette.com