effective leadership communication · 2020-01-02 · effective leadership communication kimberly...

Effective Leadership Communication Kimberly Pace Professor for the Practice of Management Owen Graduate School of Management Vanderbilt University CEO, Executive AURA www.executiveaura.com [email protected]

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Effective Leadership Communication

Kimberly Pace Professor for the Practice of Management

Owen Graduate School of Management Vanderbilt University

CEO, Executive AURA www.executiveaura.com

[email protected]

Page 2: Effective Leadership Communication · 2020-01-02 · Effective Leadership Communication Kimberly Pace Professor for the Practice of Management Owen Graduate School of Management Vanderbilt

Communication Model

Sender Encoding

Feedback

Source: Wilbur Schramm

Sender’s frame of reference Receiver’s frame of reference

Shared frames of reference

Message Receiver Decoding

Page 3: Effective Leadership Communication · 2020-01-02 · Effective Leadership Communication Kimberly Pace Professor for the Practice of Management Owen Graduate School of Management Vanderbilt

Perception = Reality

Page 4: Effective Leadership Communication · 2020-01-02 · Effective Leadership Communication Kimberly Pace Professor for the Practice of Management Owen Graduate School of Management Vanderbilt

Current Personality

“How would others describe you, if they had to describe you to another person?”

Page 5: Effective Leadership Communication · 2020-01-02 · Effective Leadership Communication Kimberly Pace Professor for the Practice of Management Owen Graduate School of Management Vanderbilt

Touchpoints

Presence

Brand

Page 6: Effective Leadership Communication · 2020-01-02 · Effective Leadership Communication Kimberly Pace Professor for the Practice of Management Owen Graduate School of Management Vanderbilt

Curb Appeal

Distinct

Reputions

Pre-Presence

Page 7: Effective Leadership Communication · 2020-01-02 · Effective Leadership Communication Kimberly Pace Professor for the Practice of Management Owen Graduate School of Management Vanderbilt

1.  Choose positive words

2.  Refrain from preaching

3.  Avoid anger 4.  Use correct

mechanics and appropriate tone

Your Writing Style

Pre-Presence

Objective 1.02 Understand effective leadership and communication skills

Communication skills for effective leadership

Making An Impact Through Effective Leadership Communication

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