effective follow-up with new business builders local & long-distance executive director iv karen...
TRANSCRIPT
Effective Follow-upEffective Follow-upWith New Business BuildersLocal & Long-Distance
Executive Director IV Karen Gillighan
LocalLocalWalk-aways at time of enrollment
◦Membership kit◦Getting Started CD set◦Value / Essentials Pack flyer (stock #
681)◦Welcome to Melaleuca sheet
download here: http://www.responsemagic.com/aeImages/karen686/Welcome to Melaleuca(1).pdf
◦Date/Time for Action Plan meeting
Long-DistanceLong-DistanceStay on phone while they complete
their end of enrollmentWhile waiting for Melaleuca email, send
them CFH activation email and help them register with username
Date/Time for Action Plan meeting Let them know you will be sending
email with follow-up links and next steps
Ask them not to talk to anyone yet
LocalLocalYour job immediately following
enrollment◦Send welcome email - create your own
using this template: http://www.responsemagic.com/aeImages/karen686/Welcome to our team.doc
◦Add them to Maritime or Global email distribution lists (not both):
◦Maritime: www.responsemagic.com/l?809
◦Global: www.responsemagic.com/l?875
Long-DistanceLong-DistanceYour job immediately following
enrollment◦Send welcome email - create your
own using this template: (adjust for online enrollments) http://www.responsemagic.com/aeImages/karen686/Welcome to our team.doc
◦Add them to Global email distribution lists Global: www.responsemagic.com/l?875
Local & Long-DistanceLocal & Long-DistanceSend CFH site activation email
◦ Members area of CFH site, lower right menu bar “Invite A Member” yellow box
Invite to be Facebook friend◦ Add to Connecting From Home group if they
want to build mostly in warm market◦ Add to Online Support and CFH groups if
they want to build through online marketingMake sure they know about all upcoming
events, webcasts (email schedule) & conference calls. ◦ Don’t assume they got a team email and
know what it’s about
Action Plan MeetingAction Plan MeetingReview one-pager on checklist to
covering during this meeting:◦http://www.responsemagic.com/
aeImages/karen686/Action Plan Meeting(1).pdf
Director This Month: http://www.responsemagic.com/
aeImages/karen686/DirectorThisMonth(1).pdf
90-Day Plan:http://www.responsemagic.com/
aeImages/karen686/90dayplan(1).pdf
Keeping it Action-OrientedKeeping it Action-OrientedReviewing contact listYour availability for appointmentsSetting in-home datesExplaining DWP options:
◦One-on-one◦In-home
Wellness Night / Business Night
◦Webcast◦Conference Call
CommunicationCommunicationAsk permission to hold them
accountableDaily contact
◦Text◦Email◦FB◦Phone
Belonging to team◦Introduce to your support team and
other team members
Value / Essential PacksValue / Essential PacksOnly available for purchase in
month of enrollment or month following enrollment
Qualifies you for $13,000 in Pacesetter Bonuses
Gives you the tools you need to introduce others
It duplicates!
Having Kits on HandHaving Kits on HandWhat is the Pacesetter Pack?Why is it important for local
enrollments?Online marketing done locallyAlways be reimbursed for kitsRefundable for 4 monthsIt duplicates!
Never Assume!Never Assume!Don’t assume your new business
builder has watched the getting started training video – watch it together
Don’t assume they will know what to say to their contacts
Don’t assume they even have a contact list – help them create one
Let them listen in as you make a few calls
Role-play and/or go over some of their names and make suggestions