effective communication of performance measures · 2 effective communication of performance...
TRANSCRIPT
1
Daniela BremmerDaniela BremmerDirector Strategic Assessment OfficeDirector Strategic Assessment Office
Washington State Department of TransportationWashington State Department of Transportation
TRB Third International Conference on Performance MeasurementTRB Third International Conference on Performance MeasurementPrePre--Conference WorkshopConference Workshop
ldquoldquoBuilding a Successful Measurement SystemBuilding a Successful Measurement SystemrdquordquoSeptember 9 2007September 9 2007
Effective Communication of Performance MeasuresPerformance Journalism in Practice at the
Washington State Department of Transportation
2
Effective Communication of Performance Measures Challenges
bull There is a large gap in completed research and the performance measurement and reporting literature about the effective communication of performance information
bull Ineffective communication does little to build credibility leads to information asymmetry and can increase public dissatisfaction reflected as anti-tax sentiments and growing funding shortages
3
WSDOTWSDOTrsquorsquoss Communication Approach Communication Approach Performance JournalismPerformance Journalism
bull WSDOT has been using its Performance Journalism approach to communicate performance results to a diverse audience including the public the media and policy-makers
bull It is a combination of quantitative reporting (using data graphs and charts) and narrative story telling
bull WSDOT developed performance journalism based on experience gained over six years of reporting comprehensive transportation system performance information in the agencyrsquos quarterly performance report Measures Markers and Mileposts also referred to as the Gray Notebook
4
The Seven Principles of Performance JournalismThe Seven Principles of Performance Journalism
11 Good StoriesGood Stories
22 Good WritingGood Writing
33 Good DataGood Data
44 Good GraphicsGood Graphics
55 Good FormatPresentationGood FormatPresentation
66 Quality ControlQuality Control
77 Good TimingGood Timing
5
WSDOT Lessons Learned in Graphics WSDOT Lessons Learned in Graphics Formatting and PresentationFormatting and Presentation
bullbull Make communicating relevant and easyMake communicating relevant and easy--toto--understand understand measures text and graphs your number one prioritymeasures text and graphs your number one priority-- not not an afterthought once the data has been collectedan afterthought once the data has been collected
bullbull Graphical Displays shouldGraphical Displays shouldbullbull Show the dataShow the databullbull Make the viewer think about substance rather than about Make the viewer think about substance rather than about
methodology graphic design or the technology of graphic methodology graphic design or the technology of graphic productionproduction
bullbull Avoid distorting what the data saysAvoid distorting what the data saysbullbull Make large data sets coherentMake large data sets coherentbullbull Encourage the eye to compare different pieces of dataEncourage the eye to compare different pieces of databullbull Reveal the data at several levels of detailReveal the data at several levels of detail-- from a broad overview to from a broad overview to
the fine structurethe fine structurebullbull Be closely integrated with the statistical and verbal descriptioBe closely integrated with the statistical and verbal descriptions of a ns of a
data setdata set
6
Good Graphics Every Graph Tells A Story Good Graphics Every Graph Tells A Story Every Graph Asks A QuestionEvery Graph Asks A Question
bullbull In general good performance journalism graphics In general good performance journalism graphics
bullbull Are quickly comprehended and understood by the readerAre quickly comprehended and understood by the reader
bullbull Are relevant to the data and topic Are relevant to the data and topic
bullbull Are formatted with a sense of balance proportion and Are formatted with a sense of balance proportion and clarity of designclarity of design
bullbull Can stand on their own if lifted from the pageCan stand on their own if lifted from the page
bullbull Have data analysis and scale integrityHave data analysis and scale integrity
bullbull Answer some Answer some fundamental fundamental questionsquestions
7
Effort was great Data was good Effort was great Data was good Presentation was lousyPresentation was lousy
Impact was poorImpact was poor
The Key to Effective CommunicationThe Key to Effective Communication
bullbull A StepA Step--byby--Step Practical HowStep Practical How--to that Anyone Can Doto that Anyone Can Do
bullbull How to deconstruct and reconstruct ExcelHow to deconstruct and reconstruct Excel
Provided With appreciation to Provided With appreciation to Edward Edward TufteTufte Professor Emeritus of Yale University Professor Emeritus of Yale University and to and to Barb Barb FelverFelver of the Washington State Department of Social and Health Serviceof the Washington State Department of Social and Health Servicess
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE SHADING
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
REMOVE 3D
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE 3D
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE GRIDLINES
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE TICK MARKS
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE 3rd DATA SET
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
RE-LABEL BARS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
REMOVE LEGEND
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REPLACE WITH BAR LABELS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
STRENGTHEN THE COLOR
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
MAKE LEGIBLE
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
DECREASE EMPHASIS ON REFERENCE
REMOVE 3D
REMOVE BOX
Figure VI-1
Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REWRITE
REMOVE 3D
REMOVE BOX
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenDELETE
REMOVE 3D
REMOVE BOX
Men Women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenSHOW AS FOOTNOTE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
ADD DATE REFERENCEAverage annual income 1989 dollars (real income)
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
2
Effective Communication of Performance Measures Challenges
bull There is a large gap in completed research and the performance measurement and reporting literature about the effective communication of performance information
bull Ineffective communication does little to build credibility leads to information asymmetry and can increase public dissatisfaction reflected as anti-tax sentiments and growing funding shortages
3
WSDOTWSDOTrsquorsquoss Communication Approach Communication Approach Performance JournalismPerformance Journalism
bull WSDOT has been using its Performance Journalism approach to communicate performance results to a diverse audience including the public the media and policy-makers
bull It is a combination of quantitative reporting (using data graphs and charts) and narrative story telling
bull WSDOT developed performance journalism based on experience gained over six years of reporting comprehensive transportation system performance information in the agencyrsquos quarterly performance report Measures Markers and Mileposts also referred to as the Gray Notebook
4
The Seven Principles of Performance JournalismThe Seven Principles of Performance Journalism
11 Good StoriesGood Stories
22 Good WritingGood Writing
33 Good DataGood Data
44 Good GraphicsGood Graphics
55 Good FormatPresentationGood FormatPresentation
66 Quality ControlQuality Control
77 Good TimingGood Timing
5
WSDOT Lessons Learned in Graphics WSDOT Lessons Learned in Graphics Formatting and PresentationFormatting and Presentation
bullbull Make communicating relevant and easyMake communicating relevant and easy--toto--understand understand measures text and graphs your number one prioritymeasures text and graphs your number one priority-- not not an afterthought once the data has been collectedan afterthought once the data has been collected
bullbull Graphical Displays shouldGraphical Displays shouldbullbull Show the dataShow the databullbull Make the viewer think about substance rather than about Make the viewer think about substance rather than about
methodology graphic design or the technology of graphic methodology graphic design or the technology of graphic productionproduction
bullbull Avoid distorting what the data saysAvoid distorting what the data saysbullbull Make large data sets coherentMake large data sets coherentbullbull Encourage the eye to compare different pieces of dataEncourage the eye to compare different pieces of databullbull Reveal the data at several levels of detailReveal the data at several levels of detail-- from a broad overview to from a broad overview to
the fine structurethe fine structurebullbull Be closely integrated with the statistical and verbal descriptioBe closely integrated with the statistical and verbal descriptions of a ns of a
data setdata set
6
Good Graphics Every Graph Tells A Story Good Graphics Every Graph Tells A Story Every Graph Asks A QuestionEvery Graph Asks A Question
bullbull In general good performance journalism graphics In general good performance journalism graphics
bullbull Are quickly comprehended and understood by the readerAre quickly comprehended and understood by the reader
bullbull Are relevant to the data and topic Are relevant to the data and topic
bullbull Are formatted with a sense of balance proportion and Are formatted with a sense of balance proportion and clarity of designclarity of design
bullbull Can stand on their own if lifted from the pageCan stand on their own if lifted from the page
bullbull Have data analysis and scale integrityHave data analysis and scale integrity
bullbull Answer some Answer some fundamental fundamental questionsquestions
7
Effort was great Data was good Effort was great Data was good Presentation was lousyPresentation was lousy
Impact was poorImpact was poor
The Key to Effective CommunicationThe Key to Effective Communication
bullbull A StepA Step--byby--Step Practical HowStep Practical How--to that Anyone Can Doto that Anyone Can Do
bullbull How to deconstruct and reconstruct ExcelHow to deconstruct and reconstruct Excel
Provided With appreciation to Provided With appreciation to Edward Edward TufteTufte Professor Emeritus of Yale University Professor Emeritus of Yale University and to and to Barb Barb FelverFelver of the Washington State Department of Social and Health Serviceof the Washington State Department of Social and Health Servicess
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE SHADING
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
REMOVE 3D
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE 3D
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE GRIDLINES
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE TICK MARKS
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE 3rd DATA SET
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
RE-LABEL BARS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
REMOVE LEGEND
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REPLACE WITH BAR LABELS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
STRENGTHEN THE COLOR
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
MAKE LEGIBLE
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
DECREASE EMPHASIS ON REFERENCE
REMOVE 3D
REMOVE BOX
Figure VI-1
Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REWRITE
REMOVE 3D
REMOVE BOX
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenDELETE
REMOVE 3D
REMOVE BOX
Men Women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenSHOW AS FOOTNOTE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
ADD DATE REFERENCEAverage annual income 1989 dollars (real income)
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
3
WSDOTWSDOTrsquorsquoss Communication Approach Communication Approach Performance JournalismPerformance Journalism
bull WSDOT has been using its Performance Journalism approach to communicate performance results to a diverse audience including the public the media and policy-makers
bull It is a combination of quantitative reporting (using data graphs and charts) and narrative story telling
bull WSDOT developed performance journalism based on experience gained over six years of reporting comprehensive transportation system performance information in the agencyrsquos quarterly performance report Measures Markers and Mileposts also referred to as the Gray Notebook
4
The Seven Principles of Performance JournalismThe Seven Principles of Performance Journalism
11 Good StoriesGood Stories
22 Good WritingGood Writing
33 Good DataGood Data
44 Good GraphicsGood Graphics
55 Good FormatPresentationGood FormatPresentation
66 Quality ControlQuality Control
77 Good TimingGood Timing
5
WSDOT Lessons Learned in Graphics WSDOT Lessons Learned in Graphics Formatting and PresentationFormatting and Presentation
bullbull Make communicating relevant and easyMake communicating relevant and easy--toto--understand understand measures text and graphs your number one prioritymeasures text and graphs your number one priority-- not not an afterthought once the data has been collectedan afterthought once the data has been collected
bullbull Graphical Displays shouldGraphical Displays shouldbullbull Show the dataShow the databullbull Make the viewer think about substance rather than about Make the viewer think about substance rather than about
methodology graphic design or the technology of graphic methodology graphic design or the technology of graphic productionproduction
bullbull Avoid distorting what the data saysAvoid distorting what the data saysbullbull Make large data sets coherentMake large data sets coherentbullbull Encourage the eye to compare different pieces of dataEncourage the eye to compare different pieces of databullbull Reveal the data at several levels of detailReveal the data at several levels of detail-- from a broad overview to from a broad overview to
the fine structurethe fine structurebullbull Be closely integrated with the statistical and verbal descriptioBe closely integrated with the statistical and verbal descriptions of a ns of a
data setdata set
6
Good Graphics Every Graph Tells A Story Good Graphics Every Graph Tells A Story Every Graph Asks A QuestionEvery Graph Asks A Question
bullbull In general good performance journalism graphics In general good performance journalism graphics
bullbull Are quickly comprehended and understood by the readerAre quickly comprehended and understood by the reader
bullbull Are relevant to the data and topic Are relevant to the data and topic
bullbull Are formatted with a sense of balance proportion and Are formatted with a sense of balance proportion and clarity of designclarity of design
bullbull Can stand on their own if lifted from the pageCan stand on their own if lifted from the page
bullbull Have data analysis and scale integrityHave data analysis and scale integrity
bullbull Answer some Answer some fundamental fundamental questionsquestions
7
Effort was great Data was good Effort was great Data was good Presentation was lousyPresentation was lousy
Impact was poorImpact was poor
The Key to Effective CommunicationThe Key to Effective Communication
bullbull A StepA Step--byby--Step Practical HowStep Practical How--to that Anyone Can Doto that Anyone Can Do
bullbull How to deconstruct and reconstruct ExcelHow to deconstruct and reconstruct Excel
Provided With appreciation to Provided With appreciation to Edward Edward TufteTufte Professor Emeritus of Yale University Professor Emeritus of Yale University and to and to Barb Barb FelverFelver of the Washington State Department of Social and Health Serviceof the Washington State Department of Social and Health Servicess
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE SHADING
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
REMOVE 3D
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE 3D
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE GRIDLINES
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE TICK MARKS
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE 3rd DATA SET
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
RE-LABEL BARS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
REMOVE LEGEND
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REPLACE WITH BAR LABELS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
STRENGTHEN THE COLOR
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
MAKE LEGIBLE
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
DECREASE EMPHASIS ON REFERENCE
REMOVE 3D
REMOVE BOX
Figure VI-1
Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REWRITE
REMOVE 3D
REMOVE BOX
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenDELETE
REMOVE 3D
REMOVE BOX
Men Women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenSHOW AS FOOTNOTE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
ADD DATE REFERENCEAverage annual income 1989 dollars (real income)
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
4
The Seven Principles of Performance JournalismThe Seven Principles of Performance Journalism
11 Good StoriesGood Stories
22 Good WritingGood Writing
33 Good DataGood Data
44 Good GraphicsGood Graphics
55 Good FormatPresentationGood FormatPresentation
66 Quality ControlQuality Control
77 Good TimingGood Timing
5
WSDOT Lessons Learned in Graphics WSDOT Lessons Learned in Graphics Formatting and PresentationFormatting and Presentation
bullbull Make communicating relevant and easyMake communicating relevant and easy--toto--understand understand measures text and graphs your number one prioritymeasures text and graphs your number one priority-- not not an afterthought once the data has been collectedan afterthought once the data has been collected
bullbull Graphical Displays shouldGraphical Displays shouldbullbull Show the dataShow the databullbull Make the viewer think about substance rather than about Make the viewer think about substance rather than about
methodology graphic design or the technology of graphic methodology graphic design or the technology of graphic productionproduction
bullbull Avoid distorting what the data saysAvoid distorting what the data saysbullbull Make large data sets coherentMake large data sets coherentbullbull Encourage the eye to compare different pieces of dataEncourage the eye to compare different pieces of databullbull Reveal the data at several levels of detailReveal the data at several levels of detail-- from a broad overview to from a broad overview to
the fine structurethe fine structurebullbull Be closely integrated with the statistical and verbal descriptioBe closely integrated with the statistical and verbal descriptions of a ns of a
data setdata set
6
Good Graphics Every Graph Tells A Story Good Graphics Every Graph Tells A Story Every Graph Asks A QuestionEvery Graph Asks A Question
bullbull In general good performance journalism graphics In general good performance journalism graphics
bullbull Are quickly comprehended and understood by the readerAre quickly comprehended and understood by the reader
bullbull Are relevant to the data and topic Are relevant to the data and topic
bullbull Are formatted with a sense of balance proportion and Are formatted with a sense of balance proportion and clarity of designclarity of design
bullbull Can stand on their own if lifted from the pageCan stand on their own if lifted from the page
bullbull Have data analysis and scale integrityHave data analysis and scale integrity
bullbull Answer some Answer some fundamental fundamental questionsquestions
7
Effort was great Data was good Effort was great Data was good Presentation was lousyPresentation was lousy
Impact was poorImpact was poor
The Key to Effective CommunicationThe Key to Effective Communication
bullbull A StepA Step--byby--Step Practical HowStep Practical How--to that Anyone Can Doto that Anyone Can Do
bullbull How to deconstruct and reconstruct ExcelHow to deconstruct and reconstruct Excel
Provided With appreciation to Provided With appreciation to Edward Edward TufteTufte Professor Emeritus of Yale University Professor Emeritus of Yale University and to and to Barb Barb FelverFelver of the Washington State Department of Social and Health Serviceof the Washington State Department of Social and Health Servicess
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE SHADING
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
REMOVE 3D
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE 3D
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE GRIDLINES
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE TICK MARKS
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE 3rd DATA SET
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
RE-LABEL BARS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
REMOVE LEGEND
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REPLACE WITH BAR LABELS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
STRENGTHEN THE COLOR
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
MAKE LEGIBLE
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
DECREASE EMPHASIS ON REFERENCE
REMOVE 3D
REMOVE BOX
Figure VI-1
Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REWRITE
REMOVE 3D
REMOVE BOX
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenDELETE
REMOVE 3D
REMOVE BOX
Men Women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenSHOW AS FOOTNOTE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
ADD DATE REFERENCEAverage annual income 1989 dollars (real income)
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
5
WSDOT Lessons Learned in Graphics WSDOT Lessons Learned in Graphics Formatting and PresentationFormatting and Presentation
bullbull Make communicating relevant and easyMake communicating relevant and easy--toto--understand understand measures text and graphs your number one prioritymeasures text and graphs your number one priority-- not not an afterthought once the data has been collectedan afterthought once the data has been collected
bullbull Graphical Displays shouldGraphical Displays shouldbullbull Show the dataShow the databullbull Make the viewer think about substance rather than about Make the viewer think about substance rather than about
methodology graphic design or the technology of graphic methodology graphic design or the technology of graphic productionproduction
bullbull Avoid distorting what the data saysAvoid distorting what the data saysbullbull Make large data sets coherentMake large data sets coherentbullbull Encourage the eye to compare different pieces of dataEncourage the eye to compare different pieces of databullbull Reveal the data at several levels of detailReveal the data at several levels of detail-- from a broad overview to from a broad overview to
the fine structurethe fine structurebullbull Be closely integrated with the statistical and verbal descriptioBe closely integrated with the statistical and verbal descriptions of a ns of a
data setdata set
6
Good Graphics Every Graph Tells A Story Good Graphics Every Graph Tells A Story Every Graph Asks A QuestionEvery Graph Asks A Question
bullbull In general good performance journalism graphics In general good performance journalism graphics
bullbull Are quickly comprehended and understood by the readerAre quickly comprehended and understood by the reader
bullbull Are relevant to the data and topic Are relevant to the data and topic
bullbull Are formatted with a sense of balance proportion and Are formatted with a sense of balance proportion and clarity of designclarity of design
bullbull Can stand on their own if lifted from the pageCan stand on their own if lifted from the page
bullbull Have data analysis and scale integrityHave data analysis and scale integrity
bullbull Answer some Answer some fundamental fundamental questionsquestions
7
Effort was great Data was good Effort was great Data was good Presentation was lousyPresentation was lousy
Impact was poorImpact was poor
The Key to Effective CommunicationThe Key to Effective Communication
bullbull A StepA Step--byby--Step Practical HowStep Practical How--to that Anyone Can Doto that Anyone Can Do
bullbull How to deconstruct and reconstruct ExcelHow to deconstruct and reconstruct Excel
Provided With appreciation to Provided With appreciation to Edward Edward TufteTufte Professor Emeritus of Yale University Professor Emeritus of Yale University and to and to Barb Barb FelverFelver of the Washington State Department of Social and Health Serviceof the Washington State Department of Social and Health Servicess
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE SHADING
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
REMOVE 3D
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE 3D
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE GRIDLINES
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE TICK MARKS
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE 3rd DATA SET
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
RE-LABEL BARS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
REMOVE LEGEND
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REPLACE WITH BAR LABELS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
STRENGTHEN THE COLOR
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
MAKE LEGIBLE
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
DECREASE EMPHASIS ON REFERENCE
REMOVE 3D
REMOVE BOX
Figure VI-1
Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REWRITE
REMOVE 3D
REMOVE BOX
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenDELETE
REMOVE 3D
REMOVE BOX
Men Women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenSHOW AS FOOTNOTE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
ADD DATE REFERENCEAverage annual income 1989 dollars (real income)
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
6
Good Graphics Every Graph Tells A Story Good Graphics Every Graph Tells A Story Every Graph Asks A QuestionEvery Graph Asks A Question
bullbull In general good performance journalism graphics In general good performance journalism graphics
bullbull Are quickly comprehended and understood by the readerAre quickly comprehended and understood by the reader
bullbull Are relevant to the data and topic Are relevant to the data and topic
bullbull Are formatted with a sense of balance proportion and Are formatted with a sense of balance proportion and clarity of designclarity of design
bullbull Can stand on their own if lifted from the pageCan stand on their own if lifted from the page
bullbull Have data analysis and scale integrityHave data analysis and scale integrity
bullbull Answer some Answer some fundamental fundamental questionsquestions
7
Effort was great Data was good Effort was great Data was good Presentation was lousyPresentation was lousy
Impact was poorImpact was poor
The Key to Effective CommunicationThe Key to Effective Communication
bullbull A StepA Step--byby--Step Practical HowStep Practical How--to that Anyone Can Doto that Anyone Can Do
bullbull How to deconstruct and reconstruct ExcelHow to deconstruct and reconstruct Excel
Provided With appreciation to Provided With appreciation to Edward Edward TufteTufte Professor Emeritus of Yale University Professor Emeritus of Yale University and to and to Barb Barb FelverFelver of the Washington State Department of Social and Health Serviceof the Washington State Department of Social and Health Servicess
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE SHADING
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
REMOVE 3D
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE 3D
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE GRIDLINES
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE TICK MARKS
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE 3rd DATA SET
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
RE-LABEL BARS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
REMOVE LEGEND
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REPLACE WITH BAR LABELS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
STRENGTHEN THE COLOR
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
MAKE LEGIBLE
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
DECREASE EMPHASIS ON REFERENCE
REMOVE 3D
REMOVE BOX
Figure VI-1
Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REWRITE
REMOVE 3D
REMOVE BOX
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenDELETE
REMOVE 3D
REMOVE BOX
Men Women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenSHOW AS FOOTNOTE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
ADD DATE REFERENCEAverage annual income 1989 dollars (real income)
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
7
Effort was great Data was good Effort was great Data was good Presentation was lousyPresentation was lousy
Impact was poorImpact was poor
The Key to Effective CommunicationThe Key to Effective Communication
bullbull A StepA Step--byby--Step Practical HowStep Practical How--to that Anyone Can Doto that Anyone Can Do
bullbull How to deconstruct and reconstruct ExcelHow to deconstruct and reconstruct Excel
Provided With appreciation to Provided With appreciation to Edward Edward TufteTufte Professor Emeritus of Yale University Professor Emeritus of Yale University and to and to Barb Barb FelverFelver of the Washington State Department of Social and Health Serviceof the Washington State Department of Social and Health Servicess
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE SHADING
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
REMOVE 3D
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE 3D
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE GRIDLINES
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE TICK MARKS
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE 3rd DATA SET
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
RE-LABEL BARS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
REMOVE LEGEND
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REPLACE WITH BAR LABELS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
STRENGTHEN THE COLOR
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
MAKE LEGIBLE
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
DECREASE EMPHASIS ON REFERENCE
REMOVE 3D
REMOVE BOX
Figure VI-1
Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REWRITE
REMOVE 3D
REMOVE BOX
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenDELETE
REMOVE 3D
REMOVE BOX
Men Women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenSHOW AS FOOTNOTE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
ADD DATE REFERENCEAverage annual income 1989 dollars (real income)
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE SHADING
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
REMOVE 3D
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE 3D
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE GRIDLINES
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE TICK MARKS
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE 3rd DATA SET
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
RE-LABEL BARS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
REMOVE LEGEND
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REPLACE WITH BAR LABELS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
STRENGTHEN THE COLOR
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
MAKE LEGIBLE
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
DECREASE EMPHASIS ON REFERENCE
REMOVE 3D
REMOVE BOX
Figure VI-1
Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REWRITE
REMOVE 3D
REMOVE BOX
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenDELETE
REMOVE 3D
REMOVE BOX
Men Women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenSHOW AS FOOTNOTE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
ADD DATE REFERENCEAverage annual income 1989 dollars (real income)
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
REMOVE 3D
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE 3D
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE GRIDLINES
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE TICK MARKS
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE 3rd DATA SET
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
RE-LABEL BARS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
REMOVE LEGEND
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REPLACE WITH BAR LABELS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
STRENGTHEN THE COLOR
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
MAKE LEGIBLE
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
DECREASE EMPHASIS ON REFERENCE
REMOVE 3D
REMOVE BOX
Figure VI-1
Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REWRITE
REMOVE 3D
REMOVE BOX
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenDELETE
REMOVE 3D
REMOVE BOX
Men Women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenSHOW AS FOOTNOTE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
ADD DATE REFERENCEAverage annual income 1989 dollars (real income)
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
REMOVE 3D
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE 3D
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE GRIDLINES
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE TICK MARKS
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE 3rd DATA SET
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
RE-LABEL BARS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
REMOVE LEGEND
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REPLACE WITH BAR LABELS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
STRENGTHEN THE COLOR
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
MAKE LEGIBLE
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
DECREASE EMPHASIS ON REFERENCE
REMOVE 3D
REMOVE BOX
Figure VI-1
Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REWRITE
REMOVE 3D
REMOVE BOX
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenDELETE
REMOVE 3D
REMOVE BOX
Men Women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenSHOW AS FOOTNOTE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
ADD DATE REFERENCEAverage annual income 1989 dollars (real income)
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE GRIDLINES
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE TICK MARKS
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE 3rd DATA SET
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
RE-LABEL BARS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
REMOVE LEGEND
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REPLACE WITH BAR LABELS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
STRENGTHEN THE COLOR
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
MAKE LEGIBLE
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
DECREASE EMPHASIS ON REFERENCE
REMOVE 3D
REMOVE BOX
Figure VI-1
Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REWRITE
REMOVE 3D
REMOVE BOX
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenDELETE
REMOVE 3D
REMOVE BOX
Men Women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenSHOW AS FOOTNOTE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
ADD DATE REFERENCEAverage annual income 1989 dollars (real income)
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE TICK MARKS
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE 3rd DATA SET
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
RE-LABEL BARS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
REMOVE LEGEND
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REPLACE WITH BAR LABELS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
STRENGTHEN THE COLOR
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
MAKE LEGIBLE
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
DECREASE EMPHASIS ON REFERENCE
REMOVE 3D
REMOVE BOX
Figure VI-1
Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REWRITE
REMOVE 3D
REMOVE BOX
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenDELETE
REMOVE 3D
REMOVE BOX
Men Women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenSHOW AS FOOTNOTE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
ADD DATE REFERENCEAverage annual income 1989 dollars (real income)
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
REMOVE TICK MARKS
REMOVE 3D
REMOVE BOXFigure VI-1
Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
$40000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
REMOVE 3rd DATA SET
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
RE-LABEL BARS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
REMOVE LEGEND
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REPLACE WITH BAR LABELS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
STRENGTHEN THE COLOR
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
MAKE LEGIBLE
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
DECREASE EMPHASIS ON REFERENCE
REMOVE 3D
REMOVE BOX
Figure VI-1
Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REWRITE
REMOVE 3D
REMOVE BOX
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenDELETE
REMOVE 3D
REMOVE BOX
Men Women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenSHOW AS FOOTNOTE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
ADD DATE REFERENCEAverage annual income 1989 dollars (real income)
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
RE-LABEL BARS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
REMOVE LEGEND
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REPLACE WITH BAR LABELS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
STRENGTHEN THE COLOR
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
MAKE LEGIBLE
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
DECREASE EMPHASIS ON REFERENCE
REMOVE 3D
REMOVE BOX
Figure VI-1
Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REWRITE
REMOVE 3D
REMOVE BOX
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenDELETE
REMOVE 3D
REMOVE BOX
Men Women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenSHOW AS FOOTNOTE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
ADD DATE REFERENCEAverage annual income 1989 dollars (real income)
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
REMOVE LEGEND
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REPLACE WITH BAR LABELS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
STRENGTHEN THE COLOR
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
MAKE LEGIBLE
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
DECREASE EMPHASIS ON REFERENCE
REMOVE 3D
REMOVE BOX
Figure VI-1
Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REWRITE
REMOVE 3D
REMOVE BOX
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenDELETE
REMOVE 3D
REMOVE BOX
Men Women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenSHOW AS FOOTNOTE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
ADD DATE REFERENCEAverage annual income 1989 dollars (real income)
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REPLACE WITH BAR LABELS
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
STRENGTHEN THE COLOR
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
MAKE LEGIBLE
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
DECREASE EMPHASIS ON REFERENCE
REMOVE 3D
REMOVE BOX
Figure VI-1
Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REWRITE
REMOVE 3D
REMOVE BOX
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenDELETE
REMOVE 3D
REMOVE BOX
Men Women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenSHOW AS FOOTNOTE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
ADD DATE REFERENCEAverage annual income 1989 dollars (real income)
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
STRENGTHEN THE COLOR
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
MAKE LEGIBLE
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
DECREASE EMPHASIS ON REFERENCE
REMOVE 3D
REMOVE BOX
Figure VI-1
Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REWRITE
REMOVE 3D
REMOVE BOX
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenDELETE
REMOVE 3D
REMOVE BOX
Men Women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenSHOW AS FOOTNOTE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
ADD DATE REFERENCEAverage annual income 1989 dollars (real income)
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
MAKE LEGIBLE
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
DECREASE EMPHASIS ON REFERENCE
REMOVE 3D
REMOVE BOX
Figure VI-1
Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REWRITE
REMOVE 3D
REMOVE BOX
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenDELETE
REMOVE 3D
REMOVE BOX
Men Women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenSHOW AS FOOTNOTE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
ADD DATE REFERENCEAverage annual income 1989 dollars (real income)
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
REMOVE 3D
REMOVE BOX
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
DECREASE EMPHASIS ON REFERENCE
REMOVE 3D
REMOVE BOX
Figure VI-1
Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REWRITE
REMOVE 3D
REMOVE BOX
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenDELETE
REMOVE 3D
REMOVE BOX
Men Women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenSHOW AS FOOTNOTE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
ADD DATE REFERENCEAverage annual income 1989 dollars (real income)
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
REMOVE 3D
REMOVE BOX
Figure VI-1
Average Annual Wages by Sex 1979 amp 1989
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
REWRITE
REMOVE 3D
REMOVE BOX
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenDELETE
REMOVE 3D
REMOVE BOX
Men Women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenSHOW AS FOOTNOTE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
ADD DATE REFERENCEAverage annual income 1989 dollars (real income)
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
REMOVE 3D
REMOVE BOX
Men Women
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenDELETE
REMOVE 3D
REMOVE BOX
Men Women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenSHOW AS FOOTNOTE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
ADD DATE REFERENCEAverage annual income 1989 dollars (real income)
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
REMOVE 3D
REMOVE BOX
Men Women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs) $34545
$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than WomenSHOW AS FOOTNOTE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
ADD DATE REFERENCEAverage annual income 1989 dollars (real income)
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
ADD DATE REFERENCEAverage annual income 1989 dollars (real income)
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
Figure VI-1Average Annual Wages by Sex 1979 amp 1989
$0
$5000
$10000
$15000
$20000
$25000
$30000
$35000
Men Women Total
19791989
Men continued to earn higher incomes than women
Rea
l Ann
ual W
age
and
Sala
ry In
com
e (1
989
dolla
rs)
$34545$33384
$18022$19684
$28722$27824
BEFORE
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
Men WomenAverage annual income 1989 dollars (real income)
REMOVE 3D
REMOVE BOX
Men Women
$34545$33384
$18022$19684
1979 19791989 1989
Figure VI-1The Gap Between Male and Female Earnings is Decreasing
But Men Still Earn More Than Women
Average annual income 1989 dollars (real income)Data Source Office of Financial Management June 1993
AFTER
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
27
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
28
81
13 6
REMOVE SHADING
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
29
81
13 6
REMOVE LINE
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
30
81
13 6 REMOVE 3D
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
31
81
136
DELETE LEGEND
Vendors amp ClientsDSHS Salaries WagesOther
DSHS Expenditures
81
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
32
DSHS Expenditures
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
CHANGE COLOR
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
33
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
DSHS ExpendituresREWRITE TITLE
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
34
Our Spending Goes to Client Care
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
35
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionADD DOLLAR
AMOUNT
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
36
Our Spending Goes to Client CareDSHS 2001-03 Budget = $141 BillionCHANGE
FONT
ROTATE
Dollars to Vendors and Clients
81
Salaries Wages and Benefits
13Other6
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
37
Our Spending Goes to Client Care2001-03 DSHS Budget = $141 billion
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6 COMPLETE MESSAGE Where do we place our FTEs
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
38
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
39
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
Direct Service FTEs96
Central Management
FTEs
4
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
40
81
13 6
Vendors amp ClientsDSHS Salaries WagesOther
BEFOREDSHS Expenditures
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
41
BUDGET SUMMARY
2001-03 Proposed Budget
$141 Billion (All Funds)
Focused and Efficient
Focused and Focused and EfficientEfficient
All Other includes items such as leases Attorney General services agency contracts (other than direct vendor or client services) capital outlays administrative hearings support services training fraud prevention administration of vendor contracts and administration
Direct Service FTEs96
Central Management
FTEs
4
Our Spending Goes to Client CareProposed = $141 billion
Our Employees Serve Clients First
Proposed = 18201 FTEs
AFTER
Dollars to Vendors and
Clients81
Salaries Wages and
Benefits13
All Other
6
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
42
Applying What You Have Just LearnedApplying What You Have Just Learned
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
43
WhatWhatrsquorsquos Wrong with this Graphs Wrong with this Graph
Mitigation Acres Achieved
0
20
40
60
80
100
120
2001 2002 2003 2004 2005 2006
Acreage Required amp Achieved by Year
Acr
es
Acreage Required amp Achieved Cumulative
RequiredAchievedRequired CumulativeAchieved Cumulative
Real Life Gray Notebook example of a ldquoBEFORErdquo graph
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
44
The Final Version as it Appeared in the The Final Version as it Appeared in the Gray NotebookGray Notebook
Real Life Gray Notebook example of an ldquoAFTERrdquo graph from the December 31 2006 edition
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
45
Performance Measurement at WSDOT Overview and Lessons Learned
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
46
Sharing Our Lessons LearnedSharing Our Lessons Learned
Most Recent WSDOT ResearchMost Recent WSDOT Researchbullbull Bridging the Gap Between Agencies and Citizens Performance Bridging the Gap Between Agencies and Citizens Performance
Journalism Offers A Practical Solution to Communicate PerformancJournalism Offers A Practical Solution to Communicate Performance e Results Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRB Submitted)TRB Submitted)
bullbull Maximizing Highway System Capacity Measuring and Maximizing Highway System Capacity Measuring and Communicating System Performance in an Evolving FieldCommunicating System Performance in an Evolving Field (Bremmer (Bremmer and Bryan Unpublishedand Bryan Unpublished-- TRI Submitted)TRI Submitted)
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
47
Resources and ContactsResources and Contactsbullbull WSDOTWSDOTrsquorsquos overall Accountability sites overall Accountability site httpwwwwsdotwagovaccountabilitybullbull WSDOTWSDOTrsquorsquoss quarterly performance report the quarterly performance report the Gray NotebookGray Notebook
httpwwwwsdotwagovNRrdonlyres1668E9EB-8A54-4B08-81B3-B64CBADBB0B20GrayNotebookMar07pdf
bullbull Performance Measurement at WSDOT FolioPerformance Measurement at WSDOT FoliohttpwwwwsdotwagovNRrdonlyres07E1F62D-0BF9-47B9-AE06-1B8F26D51A570Performance_Measurement_Folio_2007pdf
bullbull Bridging the Gap Between Agencies and Citizens Performance JourBridging the Gap Between Agencies and Citizens Performance Journalism Offers A Practical nalism Offers A Practical Solution to Communicate Performance Results Solution to Communicate Performance Results (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished-- TRB TRB Submitted)Submitted)
bullbull Making the Case for Funding The WSDOT ExperienceMaking the Case for Funding The WSDOT Experience (Bremmer and Bryan Unpublished(Bremmer and Bryan Unpublished--TRB Submitted)TRB Submitted)
bullbull Emerging Performance Measurement Responses to Changing PoliticalEmerging Performance Measurement Responses to Changing Political Pressures at State Pressures at State DOTDOTrsquorsquoss A A PractitionerPractitionerrsquorsquos Perspectives PerspectivehttpwwwwsdotwagovNRrdonlyres139F581FhttpwwwwsdotwagovNRrdonlyres139F581F--0CED0CED--40E640E6--B3DBB3DB--E89581B016DF0Practitioners_PerspectivepdfE89581B016DF0Practitioners_PerspectivepdfDaniela Bremmer Director Strategic Assessment OfficeWashington State Department of Transportation(360) 705-7953bremmedwsdotwagov
- WSDOT Lessons Learned in Graphics Formatting and Presentation
- Effort was great Data was good Presentation was lousyImpact was poor
- Focused and Efficient
- Focused and Efficient
- Whatrsquos Wrong with this Graph
- The Final Version as it Appeared in the Gray Notebook
- Resources and Contacts
-
Chart1
Summary
Summary
Site list
Sheet3
| Acres | |||||||||||||||
| Req Acres | Achieved | Reqd Cum | Achieved Cum | ||||||||||||
| 110 | 110 | 110 | 110 | es st 3 | |||||||||||
| 1500 | 1401 | 1610 | 1511 | SR2 Ebey Slough Stage 2 | 101601 | 51104 | |||||||||
| 110 | 110 | 1720 | 1621 | SR2 Profitts Point | 11702 | ||||||||||
| 051 | 046 | 1771 | 1667 | SR 5 Ash Way | 112702 | ||||||||||
| 023 | 027 | 1794 | 1694 | SR5 North Lake Samish | 42104 | ||||||||||
| 191 | 341 | 1985 | 2035 | SR5 Flame 1 | 41504 | ||||||||||
| 250 | 306 | 2235 | 2341 | SR 9 Howell Creek | 12604 | Island GPSd | 5304 | ||||||||
| 237 | 251 | 2472 | 2592 | SR 9 Stilly Haller | 32105 | ||||||||||
| 298 | 247 | 2770 | 2839 | ||||||||||||
| 345 | 353 | 3115 | 3192 | ||||||||||||
| 263 | 148 | 3378 | 3340 | SR 18 Frog Pond | 123003 SS | 42004 Wet | |||||||||
| 080 | 081 | 3458 | 3421 | SR 18 Pumpkin Patch | 2503 | ||||||||||
| 032 | 032 | 3490 | 3453 | SR 18 IssaquahHobart | 4804 | ||||||||||
| 208 | 209 | 3698 | 3662 | SR99 1st Ave South Bridge | 5604 | ||||||||||
| 428 | 474 | 4126 | 4136 | SR 167 Mill Creek Stage 2 | 3204 | ||||||||||
| 452 | 460 | 4578 | 4596 | ||||||||||||
| 366 | 380 | 4944 | 4976 | ||||||||||||
| 025 | 028 | 4969 | 5004 | SR 405 Swamp Creek | 32002 | ||||||||||
| 079 | 064 | 5048 | 5068 | SR 405 160th St IC | 101001 | ||||||||||
| 032 | 033 | 5080 | 5101 | SR 520 Bear Creek 1 | Mar-04 | ||||||||||
| 088 | 161 | 5168 | 5262 | SR 525 Cameron Road | 33104 | ||||||||||
| 416 | 416 | 5584 | 5678 | ||||||||||||
| 073 | 073 | 5657 | 5751 | ||||||||||||
| 310 | 234 | 5967 | 5985 | ||||||||||||
| 044 | 046 | 6011 | 6031 | SR 509 Erdahl Ditch | 31705 | ||||||||||
| 193 | 212 | 6204 | 6243 | SR 509 Hylebos | 112205 | ||||||||||
| 060 | 058 | 6264 | 6301 | SR 706 Ashford | 92303 (SS) | 4104 (wet) | |||||||||
| 177 | 181 | 6441 | 6482 | Rail Cgherry Point | 101601 | 11404 | |||||||||
| 195 | 810 | 6636 | 7292 | harris morris | 41905 | ||||||||||
| 022 | 015 | 6658 | 7307 | SR 12 Naches River | 5905 | ||||||||||
| 069 | 269 | 6727 | 7576 | SR 5 Salzer Creek | 5504 | ||||||||||
| 098 | 115 | 6825 | 7691 | SR 14 Maryhill | 21203 | ||||||||||
| 041 | 041 | 6866 | 7732 | SR 100 Ilwaco | 32102 | ||||||||||
| 348 | 312 | 7214 | 8044 | ||||||||||||
| 315 | 324 | 7529 | 8368 | ||||||||||||
| 246 | 216 | 7775 | 8584 | ||||||||||||
| 288 | 282 | 8063 | 8866 | ||||||||||||
| 160 | 132 | 8223 | 8998 | SR 594 Kid Valley | 41404 | ||||||||||
| 345 | 358 | 8568 | 9356 | kendal 1 | 32006 | ||||||||||
| 059 | 097 | 8627 | 9453 | Fish Road | 41706 | ||||||||||
| 320 | 152 | 8947 | 9605 | Selah - harlan and fish | Jan 06 and Oct 06 | ||||||||||
| 129 | 126 | 9076 | 9731 | Manor Way | 31406 | ||||||||||
| 14 | 131 | 9216 | 9862 | Patterson Creek 1 | 32306 | ||||||||||
| 002 | 003 | 9218 | 9865 | Holder Creek 2 | 32206 | ||||||||||
| 07 | 150 | 9288 | 10015 | Stanwood Bryant | 32906 | ||||||||||
| 228 | Bear Creek 2 | 51606 | |||||||||||||
| 1065 | 1017 | 2006 cumulative totals- 7 sites |
| 2001 | 2001 | 3258 | 37 | ||||
| 2002 | 2002 | 3485 | 3925 | ||||
| 2003 | 2003 | 4453 | 4731 | ||||
| 2004 | 2004 | 7146 | 7885 | ||||
| 2005 | 2005 | 8223 | 8998 | ||||
| 2006 | 2006 | 9288 | 10015 |
| Year | Reqd | Achieved | R - Cum | A - Cum | ||||||||
| 2001 | 3258 | 3700 | 3258 | 3700 | 9 sites | |||||||
| 2002 | 227 | 225 | 3485 | 3925 | 4 sites | |||||||
| 2003 | 968 | 806 | 4453 | 4731 | 5 sites | |||||||
| 2004 | 2693 | 3154 | 7146 | 7885 | 15 sites | |||||||
| 2005 | 1077 | 1113 | 8223 | 8998 | 5 sites | |||||||
| 2006 | 1065 | 1017 | 9288 | 10015 | 7 sites |
| 2001 | 2001 | 3258 | 37 | ||||
| 2002 | 2002 | 3485 | 3925 | ||||
| 2003 | 2003 | 4453 | 4731 | ||||
| 2004 | 2004 | 7146 | 7885 | ||||
| 2005 | 2005 | 8223 | 8998 | ||||
| 2006 | 2006 | 9288 | 10015 |
Summary
Summary
Site list
Sheet3
| Acres | |||||||||||||||
| Req Acres | Achieved | Reqd Cum | Achieved Cum | ||||||||||||
| 110 | 110 | 110 | 110 | es st 3 | |||||||||||
| 1500 | 1401 | 1610 | 1511 | SR2 Ebey Slough Stage 2 | 101601 | 51104 | |||||||||
| 110 | 110 | 1720 | 1621 | SR2 Profitts Point | 11702 | ||||||||||
| 051 | 046 | 1771 | 1667 | SR 5 Ash Way | 112702 | ||||||||||
| 023 | 027 | 1794 | 1694 | SR5 North Lake Samish | 42104 | ||||||||||
| 191 | 341 | 1985 | 2035 | SR5 Flame 1 | 41504 | ||||||||||
| 250 | 306 | 2235 | 2341 | SR 9 Howell Creek | 12604 | Island GPSd | 5304 | ||||||||
| 237 | 251 | 2472 | 2592 | SR 9 Stilly Haller | 32105 | ||||||||||
| 298 | 247 | 2770 | 2839 | ||||||||||||
| 345 | 353 | 3115 | 3192 | ||||||||||||
| 263 | 148 | 3378 | 3340 | SR 18 Frog Pond | 123003 SS | 42004 Wet | |||||||||
| 080 | 081 | 3458 | 3421 | SR 18 Pumpkin Patch | 2503 | ||||||||||
| 032 | 032 | 3490 | 3453 | SR 18 IssaquahHobart | 4804 | ||||||||||
| 208 | 209 | 3698 | 3662 | SR99 1st Ave South Bridge | 5604 | ||||||||||
| 428 | 474 | 4126 | 4136 | SR 167 Mill Creek Stage 2 | 3204 | ||||||||||
| 452 | 460 | 4578 | 4596 | ||||||||||||
| 366 | 380 | 4944 | 4976 | ||||||||||||
| 025 | 028 | 4969 | 5004 | SR 405 Swamp Creek | 32002 | ||||||||||
| 079 | 064 | 5048 | 5068 | SR 405 160th St IC | 101001 | ||||||||||
| 032 | 033 | 5080 | 5101 | SR 520 Bear Creek 1 | Mar-04 | ||||||||||
| 088 | 161 | 5168 | 5262 | SR 525 Cameron Road | 33104 | ||||||||||
| 416 | 416 | 5584 | 5678 | ||||||||||||
| 073 | 073 | 5657 | 5751 | ||||||||||||
| 310 | 234 | 5967 | 5985 | ||||||||||||
| 044 | 046 | 6011 | 6031 | SR 509 Erdahl Ditch | 31705 | ||||||||||
| 193 | 212 | 6204 | 6243 | SR 509 Hylebos | 112205 | ||||||||||
| 060 | 058 | 6264 | 6301 | SR 706 Ashford | 92303 (SS) | 4104 (wet) | |||||||||
| 177 | 181 | 6441 | 6482 | Rail Cgherry Point | 101601 | 11404 | |||||||||
| 195 | 810 | 6636 | 7292 | harris morris | 41905 | ||||||||||
| 022 | 015 | 6658 | 7307 | SR 12 Naches River | 5905 | ||||||||||
| 069 | 269 | 6727 | 7576 | SR 5 Salzer Creek | 5504 | ||||||||||
| 098 | 115 | 6825 | 7691 | SR 14 Maryhill | 21203 | ||||||||||
| 041 | 041 | 6866 | 7732 | SR 100 Ilwaco | 32102 | ||||||||||
| 348 | 312 | 7214 | 8044 | ||||||||||||
| 315 | 324 | 7529 | 8368 | ||||||||||||
| 246 | 216 | 7775 | 8584 | ||||||||||||
| 288 | 282 | 8063 | 8866 | ||||||||||||
| 160 | 132 | 8223 | 8998 | SR 594 Kid Valley | 41404 | ||||||||||
| 345 | 358 | 8568 | 9356 | kendal 1 | 32006 | ||||||||||
| 059 | 097 | 8627 | 9453 | Fish Road | 41706 | ||||||||||
| 320 | 152 | 8947 | 9605 | Selah - harlan and fish | Jan 06 and Oct 06 | ||||||||||
| 129 | 126 | 9076 | 9731 | Manor Way | 31406 | ||||||||||
| 14 | 131 | 9216 | 9862 | Patterson Creek 1 | 32306 | ||||||||||
| 002 | 003 | 9218 | 9865 | Holder Creek 2 | 32206 | ||||||||||
| 07 | 150 | 9288 | 10015 | Stanwood Bryant | 32906 | ||||||||||
| 228 | Bear Creek 2 | 51606 | |||||||||||||
| 1065 | 1017 | 2006 cumulative totals- 7 sites |
| 2001 | 2001 | 3258 | 37 | ||||
| 2002 | 2002 | 3485 | 3925 | ||||
| 2003 | 2003 | 4453 | 4731 | ||||
| 2004 | 2004 | 7146 | 7885 | ||||
| 2005 | 2005 | 8223 | 8998 | ||||
| 2006 | 2006 | 9288 | 10015 |
| Year | Reqd | Achieved | R - Cum | A - Cum | ||||||||
| 2001 | 3258 | 3700 | 3258 | 3700 | 9 sites | |||||||
| 2002 | 227 | 225 | 3485 | 3925 | 4 sites | |||||||
| 2003 | 968 | 806 | 4453 | 4731 | 5 sites | |||||||
| 2004 | 2693 | 3154 | 7146 | 7885 | 15 sites | |||||||
| 2005 | 1077 | 1113 | 8223 | 8998 | 5 sites | |||||||
| 2006 | 1065 | 1017 | 9288 | 10015 | 7 sites |
Summary
Site list
Sheet3
| Acres | |||||||||||||||
| Req Acres | Achieved | Reqd Cum | Achieved Cum | ||||||||||||
| 110 | 110 | 110 | 110 | es st 3 | |||||||||||
| 1500 | 1401 | 1610 | 1511 | SR2 Ebey Slough Stage 2 | 101601 | 51104 | |||||||||
| 110 | 110 | 1720 | 1621 | SR2 Profitts Point | 11702 | ||||||||||
| 051 | 046 | 1771 | 1667 | SR 5 Ash Way | 112702 | ||||||||||
| 023 | 027 | 1794 | 1694 | SR5 North Lake Samish | 42104 | ||||||||||
| 191 | 341 | 1985 | 2035 | SR5 Flame 1 | 41504 | ||||||||||
| 250 | 306 | 2235 | 2341 | SR 9 Howell Creek | 12604 | Island GPSd | 5304 | ||||||||
| 237 | 251 | 2472 | 2592 | SR 9 Stilly Haller | 32105 | ||||||||||
| 298 | 247 | 2770 | 2839 | ||||||||||||
| 345 | 353 | 3115 | 3192 | ||||||||||||
| 263 | 148 | 3378 | 3340 | SR 18 Frog Pond | 123003 SS | 42004 Wet | |||||||||
| 080 | 081 | 3458 | 3421 | SR 18 Pumpkin Patch | 2503 | ||||||||||
| 032 | 032 | 3490 | 3453 | SR 18 IssaquahHobart | 4804 | ||||||||||
| 208 | 209 | 3698 | 3662 | SR99 1st Ave South Bridge | 5604 | ||||||||||
| 428 | 474 | 4126 | 4136 | SR 167 Mill Creek Stage 2 | 3204 | ||||||||||
| 452 | 460 | 4578 | 4596 | ||||||||||||
| 366 | 380 | 4944 | 4976 | ||||||||||||
| 025 | 028 | 4969 | 5004 | SR 405 Swamp Creek | 32002 | ||||||||||
| 079 | 064 | 5048 | 5068 | SR 405 160th St IC | 101001 | ||||||||||
| 032 | 033 | 5080 | 5101 | SR 520 Bear Creek 1 | Mar-04 | ||||||||||
| 088 | 161 | 5168 | 5262 | SR 525 Cameron Road | 33104 | ||||||||||
| 416 | 416 | 5584 | 5678 | ||||||||||||
| 073 | 073 | 5657 | 5751 | ||||||||||||
| 310 | 234 | 5967 | 5985 | ||||||||||||
| 044 | 046 | 6011 | 6031 | SR 509 Erdahl Ditch | 31705 | ||||||||||
| 193 | 212 | 6204 | 6243 | SR 509 Hylebos | 112205 | ||||||||||
| 060 | 058 | 6264 | 6301 | SR 706 Ashford | 92303 (SS) | 4104 (wet) | |||||||||
| 177 | 181 | 6441 | 6482 | Rail Cgherry Point | 101601 | 11404 | |||||||||
| 195 | 810 | 6636 | 7292 | harris morris | 41905 | ||||||||||
| 022 | 015 | 6658 | 7307 | SR 12 Naches River | 5905 | ||||||||||
| 069 | 269 | 6727 | 7576 | SR 5 Salzer Creek | 5504 | ||||||||||
| 098 | 115 | 6825 | 7691 | SR 14 Maryhill | 21203 | ||||||||||
| 041 | 041 | 6866 | 7732 | SR 100 Ilwaco | 32102 | ||||||||||
| 348 | 312 | 7214 | 8044 | ||||||||||||
| 315 | 324 | 7529 | 8368 | ||||||||||||
| 246 | 216 | 7775 | 8584 | ||||||||||||
| 288 | 282 | 8063 | 8866 | ||||||||||||
| 160 | 132 | 8223 | 8998 | SR 594 Kid Valley | 41404 | ||||||||||
| 345 | 358 | 8568 | 9356 | kendal 1 | 32006 | ||||||||||
| 059 | 097 | 8627 | 9453 | Fish Road | 41706 | ||||||||||
| 320 | 152 | 8947 | 9605 | Selah - harlan and fish | Jan 06 and Oct 06 | ||||||||||
| 129 | 126 | 9076 | 9731 | Manor Way | 31406 | ||||||||||
| 14 | 131 | 9216 | 9862 | Patterson Creek 1 | 32306 | ||||||||||
| 002 | 003 | 9218 | 9865 | Holder Creek 2 | 32206 | ||||||||||
| 07 | 150 | 9288 | 10015 | Stanwood Bryant | 32906 | ||||||||||
| 228 | Bear Creek 2 | 51606 | |||||||||||||
| 1065 | 1017 | 2006 cumulative totals- 7 sites |
| 2001 | 2001 | 3258 | 37 | ||||
| 2002 | 2002 | 3485 | 3925 | ||||
| 2003 | 2003 | 4453 | 4731 | ||||
| 2004 | 2004 | 7146 | 7885 | ||||
| 2005 | 2005 | 8223 | 8998 | ||||
| 2006 | 2006 | 9288 | 10015 |
Site list
Sheet3
| Acres | |||||||||||||||
| Req Acres | Achieved | Reqd Cum | Achieved Cum | ||||||||||||
| 110 | 110 | 110 | 110 | es st 3 | |||||||||||
| 1500 | 1401 | 1610 | 1511 | SR2 Ebey Slough Stage 2 | 101601 | 51104 | |||||||||
| 110 | 110 | 1720 | 1621 | SR2 Profitts Point | 11702 | ||||||||||
| 051 | 046 | 1771 | 1667 | SR 5 Ash Way | 112702 | ||||||||||
| 023 | 027 | 1794 | 1694 | SR5 North Lake Samish | 42104 | ||||||||||
| 191 | 341 | 1985 | 2035 | SR5 Flame 1 | 41504 | ||||||||||
| 250 | 306 | 2235 | 2341 | SR 9 Howell Creek | 12604 | Island GPSd | 5304 | ||||||||
| 237 | 251 | 2472 | 2592 | SR 9 Stilly Haller | 32105 | ||||||||||
| 298 | 247 | 2770 | 2839 | ||||||||||||
| 345 | 353 | 3115 | 3192 | ||||||||||||
| 263 | 148 | 3378 | 3340 | SR 18 Frog Pond | 123003 SS | 42004 Wet | |||||||||
| 080 | 081 | 3458 | 3421 | SR 18 Pumpkin Patch | 2503 | ||||||||||
| 032 | 032 | 3490 | 3453 | SR 18 IssaquahHobart | 4804 | ||||||||||
| 208 | 209 | 3698 | 3662 | SR99 1st Ave South Bridge | 5604 | ||||||||||
| 428 | 474 | 4126 | 4136 | SR 167 Mill Creek Stage 2 | 3204 | ||||||||||
| 452 | 460 | 4578 | 4596 | ||||||||||||
| 366 | 380 | 4944 | 4976 | ||||||||||||
| 025 | 028 | 4969 | 5004 | SR 405 Swamp Creek | 32002 | ||||||||||
| 079 | 064 | 5048 | 5068 | SR 405 160th St IC | 101001 | ||||||||||
| 032 | 033 | 5080 | 5101 | SR 520 Bear Creek 1 | Mar-04 | ||||||||||
| 088 | 161 | 5168 | 5262 | SR 525 Cameron Road | 33104 | ||||||||||
| 416 | 416 | 5584 | 5678 | ||||||||||||
| 073 | 073 | 5657 | 5751 | ||||||||||||
| 310 | 234 | 5967 | 5985 | ||||||||||||
| 044 | 046 | 6011 | 6031 | SR 509 Erdahl Ditch | 31705 | ||||||||||
| 193 | 212 | 6204 | 6243 | SR 509 Hylebos | 112205 | ||||||||||
| 060 | 058 | 6264 | 6301 | SR 706 Ashford | 92303 (SS) | 4104 (wet) | |||||||||
| 177 | 181 | 6441 | 6482 | Rail Cgherry Point | 101601 | 11404 | |||||||||
| 195 | 810 | 6636 | 7292 | harris morris | 41905 | ||||||||||
| 022 | 015 | 6658 | 7307 | SR 12 Naches River | 5905 | ||||||||||
| 069 | 269 | 6727 | 7576 | SR 5 Salzer Creek | 5504 | ||||||||||
| 098 | 115 | 6825 | 7691 | SR 14 Maryhill | 21203 | ||||||||||
| 041 | 041 | 6866 | 7732 | SR 100 Ilwaco | 32102 | ||||||||||
| 348 | 312 | 7214 | 8044 | ||||||||||||
| 315 | 324 | 7529 | 8368 | ||||||||||||
| 246 | 216 | 7775 | 8584 | ||||||||||||
| 288 | 282 | 8063 | 8866 | ||||||||||||
| 160 | 132 | 8223 | 8998 | SR 594 Kid Valley | 41404 | ||||||||||
| 345 | 358 | 8568 | 9356 | kendal 1 | 32006 | ||||||||||
| 059 | 097 | 8627 | 9453 | Fish Road | 41706 | ||||||||||
| 320 | 152 | 8947 | 9605 | Selah - harlan and fish | Jan 06 and Oct 06 | ||||||||||
| 129 | 126 | 9076 | 9731 | Manor Way | 31406 | ||||||||||
| 14 | 131 | 9216 | 9862 | Patterson Creek 1 | 32306 | ||||||||||
| 002 | 003 | 9218 | 9865 | Holder Creek 2 | 32206 | ||||||||||
| 07 | 150 | 9288 | 10015 | Stanwood Bryant | 32906 | ||||||||||
| 228 | Bear Creek 2 | 51606 | |||||||||||||
| 1065 | 1017 | 2006 cumulative totals- 7 sites |
