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Rules 16 & 18 Updates Effective 1/1/2020 Payer’s Presentation

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Page 1: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

Rules 16 & 18 UpdatesEffective 1/1/2020

Payer’s Presentation

Page 2: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

RULE 16

Page 3: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

CERTIFIED MEDICAL INTERPRETER

Rule 16-2:

Certified by the Certification Commission for Healthcare Interpreters or the National Board of Certification for Medical Interpreters.

Page 4: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

CCHI CERTIFICATION REQUIREMENTS

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To apply for certification, a candidate must:

● Have a high school diploma;● Demonstrate dual language proficiency; ● Complete 40 hours of training;

Core CHITM written exam (available starting November 14, 2019);

CHITM oral exam (available throughout December 2019 for Spanish, Arabic and Mandarin).

Page 5: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

USE OF AN INTERPRETERRule 18-7(H)

Qualified interpreter must be provided on-site or via video or audio remote service:

• Complex medical treatment

• Behavioral health

• Otherwise requested by the injured worker

Page 6: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

USE OF AN INTERPRETERRule 18-7(H)

Qualified interpreter:

• A Certified Medical Interpreter, if available for the language; or• Fluent in English and the target language, knows medical and legal

terminology, and health care interpreting ethics and standards of practice.

• No family members or friends, especially minor children, except in an emergency.

Page 7: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

USE OF AN INTERPRETERRule 18-7(H)

Qualified interpreter:

• Rates and terms shall be negotiated;

• Prior authorization required, except for emergency treatment;

• Interpreter bills DOWC Z0722

Page 8: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

REFERRALS

Rule 16-3(A)(4)(b):

All non-physician providers must have a referral from a physician provider managing the claim or NP/PA working under that physician provider.

Page 9: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

REFERRALS

Rule 16-3(A)(4)(a):

A payer or employer shall not redirect or alter the scope of an ATP’s referral to another provider for treatment or evaluation of a compensable injury.

Page 10: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

NP/PA UPDATES

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• Defer to the Colorado Medical Practice Act and the Colorado Nurse Practice Act regarding any required supervision. Only work restrictions and time off information require physician signature.

• Just as PAs, NPs now can become Level I accredited (HB 1105) and be paid 100% of the fee schedule (Rule 18-5(A)).

Page 11: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

16-4 Recommendation for Treatment or Modality

Example above is from Low Back Pain MTG, Exhibit Page 42.

Page 12: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

16-9(A)(5) Required Billing Forms, Codes, and Procedures

Injured Worker mileage: ○ 120 days to file (unless good cause exists)○ 30 days to reimburse

Injured workers and Interpreters may submit invoices

Page 13: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

18-4(A) Maximum Allowances

▪ Negotiate a provider’s travel expenses to a rural area to serve an injured worker NOT addressed in the fee schedule

▪ This reimbursement is in addition to the maximum allowance for medical treatment.

Page 14: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

18-4(A)(1) Conversion Factors

Anesthesia $46.50/RVU

Evaluation & Management (E&M) $56.00/RVU

Surgery / Radiology / Pathology / Medicine$70.00/RVU

Physical Medicine and Rehabilitation $47.00/RVU(Includes Medical Nutrition Therapy and Acupuncture)

Page 15: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

18-4(E) Radiology

Z9999ALL MRI, CTs, and Nuclear Medicine

Reimburse at:

Page 16: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

18-4(B) E&MExhibit #7

▪ Improved language for clarity and time based E&M’s

▪ Qualitative vs Quantitative Documentation

Review of Systems▪ Bullet Counting / Totalling Removed▪ Document those pertinent to the

Injury▪ Added

▫ “Gait” and “Station” to Assessments

▫ “Less than anticipated or worsening” under diagnosis

▪ Overall MDM Highest 2 out of 3 categories

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Page 17: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

18-4(B) E&MExhibit #7 Auditing Form

Level of Service based on

Time Key Components

Page 18: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

18-4(F) Pathology

Page 19: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

MANUAL THERAPYRule 18-4(G)(4)(b)

▪ Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs manual therapy in a separate region.

▪ The new language is consistent with CPT® Assistant.

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Page 20: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

8-Minute Rule

8-22 Minutes 1 Unit

23-37 minutes 2 Units

38-52 minutes 3 Units

53-67 minutes 4 Units

68-82 minutes 5 Units

83 minutes 6 Units

Page 21: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

8-Minute Rule Example

Example 1 Time Units Rule of 8

97712 Neuromuscular Reeducation

24 2 2

97110 Therapeutic Exercise 23 2 1

Total 47 4 3

Example 2 Time Units Rule of 8

97712 Neuromuscular Reeducation

20 1 2

97110 Therapeutic Exercise 20 1 1

Total 40 2 3

Page 22: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

18-4(G)(5) Psychiatric / Psychological Services

•Incorporated 2019 CPT ® Codes for psychological and neuropsychological services

•RVU values in Rule 18

Page 23: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

Intraoperative Neurophysiology Monitoring

Rule 18-4(G)(8)(c):

Fee schedule value for CPT® 95941 is equal to fee schedule value for CPT® 95940.

Page 24: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

18-4(H)(10) - Gym Memberships

Page 25: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

18-4(I) Telemedicine

Providers can use:

Appendix P

Division Z-Codes (when appropriate)

G0459, G0508, and G0509

Additional services may be provided via telemedicine WITH prior authorization (beyond Appendix P)

Page 26: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

Medicare Long Term Care Hospitals (MLTCHs)

Rule 18-5(A)(2)(c):

• Reimbursed $3,350 per day, not to exceed 75% of total billed charges.

• If total billed charges exceed $300,000, reimbursement is 75% of billed charges.

• Total length of stay = count the date of admission, not the date of discharge.

Page 27: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

Medicare Long Term Care Hospitals (MLTCHs)

Rule 18-5(A)(2)(c):

All charges shall be submitted on a final bill, unless the parties agree on interim billing. The rate in effect on the last date of service covered by an interim or a final bill shall determine payment.

Page 28: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

Outpatient Billing

#1 Highest Valued APC = 100% of Exhibit #4 Rate#2 Next APC - 50% of Exhibit #4 Rate#3 Next APC - 50% of Exhibit #4 Rate#4 Next APC - 50% of Exhibit #4 Rate

Separately payable per 18-5(B)(5):Pass through drugs and biologicals (codes with status indicators G, H,or K) Brachytherapy (codes with status indicator U)ED visits or Consultations (codes with status indicator V)

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Page 29: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

18-5(A) Inpatient Hospital Facility Fees

▪ Outlier’s “Difference”: If > $26,994

Page 30: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

18-6(A) DMEPOS Reimbursement

Take home supplies under $50 w/o InvoiceUse A9300

Page 31: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

18-6(B) Home Care Services

Travel - Z0773

✔ Typically included in the fees listed

✔ Travel time > 1 hour shall be reimbursed (one-way)

✔ Fee shall be agreed upon at the time of prior authorization and shall not exceed $34.68 per hour.

Mileage - Z0772✔ Agree upon travel

allowances ✔ Mileage rate

should not exceed $0.53 per mile, portal to portal.

Page 32: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

18-6(C) Drugs and Medications

Opioids / Scheduled controlled substances that are prescribed for treatment lasting longer than 3 days shall be provided through a pharmacy.

Page 33: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

18-6(C) Use of CMS-1500 Physician Dispensed Medications

Field 19 03DY = 3 days supply Field 24G 12UN = 12 tablets

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Page 34: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

18-9(A) Opioid Management

▪ Risk & misuse evaluations

▪ Ordering drug tests▪ Checking PDMP results▪ Codes and maximum fees are payable to the

prescribing ATP for a written report

Page 35: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

18-7(G) Physician’s Report of WC Injury (WC 164)

Page 36: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

MFS Workbooks

▪ Found on the Fee Schedule Pagehttps://www.colorado.gov/pacific/cdle/workers-compensation-proposed-and-adopted-rules

▪ MFS Workbook Review: ▫ Code Look Up▫ Exhibits▫ Division Codes / Adjusted RVUs (Formerly

Exhibit #9)

Page 37: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

16-9(E) Proof of Timely Filing

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❖ EOR states bill was not received within a 120 days and a denial for timely filing was received:➢ Proof of receipt➢ EDI (Electronic submission

of bill) requires confirmation of acceptance from payer.

➢ Certificate of Mailing ➢ Fax requires a

confirmation of receipt➢ Certified Mail

Page 38: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

16-9(E) Proof of Timely Filing

Timely filing issues will be considered final 10 months from the date of service, unless extenuating circumstances exist.

Page 39: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

Appealing Billed / Service Denials

● Corrected Claim versus an Appeal

● Medical Reasons: requires a physician review

● Non-Medical Reasons: does not involve reviewing medical records

● Clear & Persuasive

Page 40: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

Medical Dispute Resolution (MDR) Process

Page 41: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

Who’s Who?Rule 16-11(A)(1)(i)

▪ EOBs - “Missing” Information: ▫ Who to contact if disputed?▫ Who is the “real” Carrier (Payer), even if

being processed by a TPA.▫ If a carrier switches TPAs, how would the

Division know or be notified?

▪ Example Direct claim disputes to XXXX, at the following; XXXX, Phone: XXX-XXX-XXXX

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Page 42: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

Interest Required$(amount due) x .08 x (days late) divided by 365 = $(interest) rounded to the nearest penny

Page 43: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

Interest Not Required

Page 44: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

Notification vs Prior Auth

Treatment is divided into two categories:

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Page 45: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

Notification

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Within means: 5 days to respond

Page 46: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

Prior Authorization

Outside means: 7 days to respond

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Page 47: Effective 1/1/2020 Rules 16 & 18 Updates - Colorado · Osteopathic Manipulative Treatment and Chiropractic Manipulative Treatment includes manual therapy, unless the provider performs

Q&A

Medical Policy Fee Schedule Team

● Medical Billing Dispute Resolution Process Specialist

[email protected]

● 303-318-8765

3 Colleena Blakeman

● Medical Billing Dispute Resolution Process Specialist

[email protected]

● 303-318-8766

4 Nina Fresquez

● Manager, Medical Services

[email protected]

● 303-318-8668

1 Christy Culkin, CPC

2 ● Policy and Regulatory Specialist

[email protected]

● 303-318-8762

Mariya Cassin, JD, CPC-A