Department of Veterans Affairs, Employee Education System

and Office of Academic Affiliations

Presents

VHA Mandatory Training for Trainees

VA TMS Item #3185966 / 11. BR.MTT.A

PlaceDirect TMS Link: HYPERLINK "https://www.tms.va.gov/learning/user/deeplink_redirect.jsp?linkId=ITEM_DETAILS&componentID=3185966&componentTypeID=VA&revisionDate=1331920200000"VHA Mandatory Training for Trainees

Purpose StatementVA requires all healthcare personnel, health care Interns included, to take approximately 40 hours of mandatory training. This is a condensed version of the 40 hours of mandatory training for the health care Interns. It is a 4 hour web course consisting of 14 mandatory training lessons. This web course fulfills VA health care Interns mandatory training requirements.

Target AudienceAny/all nonpermanent nonfederal trainees coming from colleges and universities to intern within the VA health system.

Outcome/ObjectivesAfter completing this independent study, participants will be able to:

1. list VA customer service principles;2. describe the most common medical illnesses and mental health issues associated with

military service, including the signature injury of OIF/OEF Veterans;3. explain the core principles of current VA trainee supervision guidelines;4. identify the principles of computer and data security, including encryption, password

protection, authorized use of computers, and data transmission/usage including appropriate use of thumb drives, laptops, email and text messaging;

5. identify what constitutes a violation of privacy/confidentiality and how to prevent them (emal, text messaging, fax, computer screen, printers, telephone conversation, and hallway conversation), as well as, how to report violations;

6. describe the trainee’s role in responding to a fire or other emergency;7. describe your role in preventing harm to patients;8. recall that acceptance of gifts or favors are restricted by federal government ethics policy;9. explain the importance of timely documentation and the need to assure that there are no

incomplete health recored entries prior to the end of the trainee’s rotation or training period;

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10. describe how to handle a patient who is manifesting potentially violent or disruptive behavior, and the importance of knowing the physical are of work and its avenues of escape if needed;

11. describe how to handle a patient who is manifesting potentially violent or disruptive behavior, and the importance of knowing the physical area of work and its avenues of escape if needed; and

12. identify general signs and symptoms of abuse and neglect including characteristics of injuries, inconsistencies (injury and explanations), and patient behaviors.

EES Contact Information

Independent StudyInstructions to complete activityThe learner will register for the course through the TMS website. Course completion will be registered after the participant views and completes the required training elements. After completion of the course, the learner will print out their certificate of completion through the TMS link.Length of course:4 Hour web courseEES contact information: Shawn Deitering, Shawn.Deitering@va.gov; 612-467-3871

Website:Direct TMS Link: HYPERLINK "https://www.tms.va.gov/learning/user/deeplink_redirect.jsp?linkId=ITEM_DETAILS&componentID=3185966&componentTypeID=VA&revisionDate=1331920200000"VHA Mandatory Training for Trainees

Statement of ParticipationA certificate of completion will be awarded to participants and accreditation records will be on file in the VA Talent Management System (TMS). For all VA TMS users, completion certificates will be available in the Completed Works section of your VA TMS account. Non-VA TMS account holders will be provided a copy of their completion certificate via Email.

Report of TrainingIt is the program participant’s responsibility to ensure that this training is documented in the appropriate location according to his/her locally prescribed process.

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Program ScheduleMinutes Content Exam

240 min VA Customer service principles Yes

Common medical illnesses and mental health issues Yes

Core principles of current VA trainee supervision guidelines Yes

Principles of computer and data security Yes

Violation of privacy/confidentiality Yes

Fire or emergencies Yes

Preventing harm to patients Yes

Ethics policy and acceptance of gifts Yes

Timely documentation Yes

Violent behavior in patients Yes

Sexual harassment Yes

General signs of abuse and neglect Yes

Federal Government Self-insurance program Yes

Rights of patients Yes

Faculty and Planning Committee Listing* Denote planning committee+ Denotes faculty*Sandra BeeOAA Trainee Onboarding SpecialistOffice of Academic AffiliationsSan Diego, CA

*Karen Sanders, M.D.Deputy Chief, Office of Academic AffiliationsVA Central OfficeWashington, DC

*Shawn Deitering, BSHealth Care Education SpecialistVHA Employee Education SystemMinneapolis, MN

*Nancy A. Santiago, MSeLearning ProducerVHA Employee Education SystemBirmingham Employee Education Resource CenterBirmingham, AL

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EES Program Staff for Trace Code: 11.BR.MTT.AShawn Deitering, BSHealth Care Education SpecialistVHA Employee Education SystemMinneapolis, MN

Accessibility Statement: (Reasonable Accommodation)“The U.S. Department of Veterans Affairs (Employee Education System) is committed to providing equal access to this meeting (or event) for all participants. If you need alternative formats or services because of a disability, please contact Shawn Deitering, Project Manager, Employee Education Resource Center, 5445 Minnehaha Ave. S, Minneapolis, MN, phone: 612-467-3871, or e-mail: Shawn.Deitering@va.gov with your request.”

Disclosure StatementThe VA Employee Education System (EES) must ensure balance, independence, objectivity, and scientific rigor in all of its individually sponsored or jointly EES sponsored educational activities. All prospective faculty and planning committee members participating in an EES activity must disclose any relevant financial interest or other relationship with: (a) the manufacturer(s) of any commercial product(s) and / or provider(s) of commercial services discussed in an educational presentation, and (b) any commercial supporters of the activity. Relevant financial interest or other relationship includes, but is not limited to, such things as personal receipt of grants or research support, employee or consultant status, stockholder, member of speakers’ bureau, within the prior 12 months. EES is responsible for collecting such information from prospective planners and faculty, evaluating the disclosed information to determine if a conflict of interest is present and, if a conflict of interest is present, to resolve such conflict. Information regarding such disclosures and the resolution of the conflicts for planners and faculty shall be provided to activity participants. When an unlabeled use of a commercial product or an investigational use not yet approved by the FDA for any purpose is discussed during an educational activity, EES shall require the speaker to disclose that the product is not labeled for the use under discussion or that the product is still investigational.

The faculty and planning committee members reported that they had no relevant financial relationships with commercial entities in any amount that occurred within the past 12 months that create a conflict of interest.

This activity includes no discussion of uses of FDA regulated drugs or medical devices which are experimental or off-label.

* The ACCME defines “relevant financial relationships” as financial relationships in any amount occurring within the past 12 months that creates a conflict of interest.

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