educause western regional conference 2006 - csusb 1 monday, april 24, 2006 3:30 pm - 4:15 pm sailing...

EDUCAUSE Western Regional ConfEDUCAUSE Western Regional Conference 2006 - CSUSBerence 2006 - CSUSB

11Monday, April 24, 2006 3:Monday, April 24, 2006 3:30 pm - 4:15 pm30 pm - 4:15 pm

SAILING THE WATERS SAILING THE WATERS OF TECHNOLOGY OF TECHNOLOGY

STRATEGIC STRATEGIC PLANNINGPLANNING

Lorraine FrostLorraine FrostInterim Vice President, Information Interim Vice President, Information Resources and TechnologyResources and TechnologyCSUSBCSUSB

Joe ScarcellaJoe ScarcellaProfessor of EducationProfessor of EducationCSUSBCSUSB



OUR CRUISE OUR CRUISE VACATIONVACATION

2005-20062005-2006

This took good dialogue, This took good dialogue, conversation, and planning.conversation, and planning.

Monday, April 24, 2006 3:Monday, April 24, 2006 3:30 pm - 4:15 pm30 pm - 4:15 pm


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Day One – Lost at SeaDay One – Lost at SeaJust Like the Carnival Just Like the Carnival

Cruise Line! Cruise Line!



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Key Drivers to Key Drivers to Technology Planning:Technology Planning:

• Technology needs to be clearly Technology needs to be clearly stated in the overall Campus stated in the overall Campus Strategic PlanStrategic Plan

• Executive Sponsorship is Executive Sponsorship is essentialessential

• Institutionalize IT resources to Institutionalize IT resources to be effectivebe effective

• Tie budget to objectivesTie budget to objectives



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Day Two – Island Day Two – Island DiscoveryDiscovery



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Steps Taken to Develop a Steps Taken to Develop a Technology Strategic PlanTechnology Strategic Plan• A Technology Strategic Planning Committee A Technology Strategic Planning Committee

was constituted to meet the Campus was constituted to meet the Campus Strategic GoalStrategic Goal

• A standing Baseline Access Training and A standing Baseline Access Training and Support committee was reconstituted into a Support committee was reconstituted into a Technology Advisory Council Technology Advisory Council

• Training Workshops were conducted to Training Workshops were conducted to better inform campus constituents on what better inform campus constituents on what Technology meansTechnology means

• Environmental Scans and surveys were Environmental Scans and surveys were conducted to establish current technology conducted to establish current technology efforts and define future directionsefforts and define future directions



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Day Three – Finding ToolsDay Three – Finding Tools(Key components of a technology strategic plan (Key components of a technology strategic plan framework)framework)

• Vision StatementVision Statement• Mission StatementMission Statement• Guiding PrinciplesGuiding Principles• Recommendations Recommendations (where do you want the (where do you want the campus to head campus to head technologically)technologically)

• Immediate Tasks Immediate Tasks (low hanging fruit)(low hanging fruit)

• Long term Long term objectivesobjectives• Budget ImplicationsBudget Implications



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Day Four – Use Existing Day Four – Use Existing ResourcesResources

• Determine if established committees could Determine if established committees could be reconstituted to address technology needsbe reconstituted to address technology needs

– For CSUSB, a campus committee (BATS) was For CSUSB, a campus committee (BATS) was reformed to look more globally at technology uses reformed to look more globally at technology uses and strategic directionsand strategic directions

• Based on environmental scans, identify Based on environmental scans, identify campus strengths and weaknessescampus strengths and weaknesses• Develop a process to vet technology uses Develop a process to vet technology uses and evaluate emerging technologyand evaluate emerging technology



History of the History of the CommitteeCommittee

• As communication and information As communication and information technologies are becoming the underpinning technologies are becoming the underpinning for meeting current educational demands, for meeting current educational demands, CSUSB’s Technology Advisory Council (TAC) – CSUSB’s Technology Advisory Council (TAC) – (formally known as Baseline Access Training (formally known as Baseline Access Training and Support "BATS)” – knew they had to be a and Support "BATS)” – knew they had to be a viable council for taking action and making viable council for taking action and making recommendations for establishing a clear recommendations for establishing a clear vision and direction for future technology vision and direction for future technology usage.usage.

• An operating policies handbook was An operating policies handbook was developed for the 2005 – 2006 academic developed for the 2005 – 2006 academic year. It includes the scope and operational year. It includes the scope and operational characteristics of the Technology Advisory characteristics of the Technology Advisory Council (TAC) and outlines the specific goals Council (TAC) and outlines the specific goals and duties of all persons designated with and duties of all persons designated with leadership responsibilities. leadership responsibilities.



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History of the Committee History of the Committee Continued - Continued - • CSUSB Team believes yesterday’s CSUSB Team believes yesterday’s

successes are not enough as TAC needed successes are not enough as TAC needed to seek new strategies and to seek new strategies and organizational structure for making organizational structure for making change. It must seek to establish change. It must seek to establish mechanisms for generating tomorrow’s mechanisms for generating tomorrow’s communication and information communication and information solutions. Working together as a unified solutions. Working together as a unified front, our efforts and assistance will help front, our efforts and assistance will help the university meet future technological the university meet future technological demands.demands.



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Technology DefinedTechnology Defined• ““Technology comprises the entire system of people Technology comprises the entire system of people

and organizations, knowledge, processes, and devices and organizations, knowledge, processes, and devices (people, processes, and systems) that go into creating (people, processes, and systems) that go into creating and operating technological artifacts, as well as the and operating technological artifacts, as well as the artifacts themselves.” artifacts themselves.”

Important Points! Important Points!

• Technology is not just electronic stuff like Technology is not just electronic stuff like communication or instruction, media, or information communication or instruction, media, or information technology. Though a part of technology, thinking technology. Though a part of technology, thinking about technology in this way is limiting in scope when about technology in this way is limiting in scope when developing a strategic plan. developing a strategic plan.

• Technology includes a broad spectrum of artifacts, Technology includes a broad spectrum of artifacts, ranging from the age old flint tools, wheels, levers, ranging from the age old flint tools, wheels, levers, etc. to the high-tech computers, multimedia, etc. to the high-tech computers, multimedia, biotechnologies, manufacturing, construction, biotechnologies, manufacturing, construction, transportation, and more (Dugger, 2001).transportation, and more (Dugger, 2001).



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TECHNOLOGY ADVISORY COUNCIL TECHNOLOGY ADVISORY COUNCIL CHARGES PAST AND PRESENTCHARGES PAST AND PRESENT

(Revised Charge to the Committee 2005 – Present)(Revised Charge to the Committee 2005 – Present)

Vision Statement:Vision Statement:CSUSB’S VISION FOR TECHNOLOGYCSUSB’S VISION FOR TECHNOLOGY• CSUSB will become known as a regional CSUSB will become known as a regional

comprehensive university with highly effective, comprehensive university with highly effective, state-of-the-art technologies to facilitate the state-of-the-art technologies to facilitate the University's vision for achieving and sustaining University's vision for achieving and sustaining academic leadership and excellence in teaching, academic leadership and excellence in teaching, learning, and scholarship; to empower people of learning, and scholarship; to empower people of the region by facilitating the understanding and the region by facilitating the understanding and effective use of technology through partnerships effective use of technology through partnerships and other community support activities (as cited and other community support activities (as cited in the CSUSB Technology Strategic Plan, 2002, in the CSUSB Technology Strategic Plan, 2002, http://http://irt.csusb.edu/tacirt.csusb.edu/tac).).

http://irt.csusb.edu/tac

http://irt.csusb.edu/tac



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TECHNOLOGY ADVISORY COUNCIL TECHNOLOGY ADVISORY COUNCIL CHARGES PAST AND PRESENTCHARGES PAST AND PRESENTMission and GoalsMission and Goals::

• The Technology Advisory Council (TAC) provides The Technology Advisory Council (TAC) provides the Provost and Vice President of Academic the Provost and Vice President of Academic Affairs and the Vice President of Information Affairs and the Vice President of Information Resources and Technology on campus-wide Resources and Technology on campus-wide technology acquisition and use. In the execution technology acquisition and use. In the execution of its charge, TAC activities will be guided by the of its charge, TAC activities will be guided by the following goals from the CSUSB Strategic Plan:following goals from the CSUSB Strategic Plan:– Provide faculty, staff and students with the latest Provide faculty, staff and students with the latest

technology tools to enhance learning and technology tools to enhance learning and scholarship.scholarship.

– Provide additional resources to support faculty Provide additional resources to support faculty professional development.professional development.



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TECHNOLOGY ADVISORY COUNCIL TECHNOLOGY ADVISORY COUNCIL CHARGES PAST AND PRESENT CHARGES PAST AND PRESENT Cont -Cont -• Expand the use of technology to improve services to Expand the use of technology to improve services to

the campus community, and develop and manage a the campus community, and develop and manage a plan for technology to promote effective teaching and plan for technology to promote effective teaching and maximize student success in the classroom.maximize student success in the classroom.

• Identify and promote best practices for use of internet Identify and promote best practices for use of internet resources to service campus and community needs.resources to service campus and community needs.

• Maximize the potential of distributed learning Maximize the potential of distributed learning capabilities. to increase university technology visibility.capabilities. to increase university technology visibility.

• Aggressively pursue funding and resources to increase Aggressively pursue funding and resources to increase scholarship, programs and facilities.scholarship, programs and facilities.

• Increase the number of grants and contracts for Increase the number of grants and contracts for promotion of technology.promotion of technology.

• Establish TAC clearinghouse for communications and Establish TAC clearinghouse for communications and information technology.information technology.



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TAC FORMATIONTAC is comprised of subcommittees. Subcommittees can be expanded or

recreated to meet university demands. The TAC will meet bi-monthly and all subcommittees will meet as necessary. TAC subcommittee members will be

approved by TAC. TAC members will serve as chair on all subcommittees. All council terms are for two years or through reappointment.



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Day Five – The SurvivorsDay Five – The Survivors(Collegiality is the Key)(Collegiality is the Key)

Ideal:Ideal:

One Technology Advisory BodyOne Technology Advisory Body

Reality:Reality:

ATAC – Academic Technology ATAC – Academic Technology Advisory CommitteeAdvisory Committee

TAC – Technology Advisory CouncilTAC – Technology Advisory Council

Tech Group – forming departmental Tech Group – forming departmental technicians as a recognized entitytechnicians as a recognized entity



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Academic Technology Academic Technology Advisory CommitteeAdvisory Committee• This committee will advise the Provost on This committee will advise the Provost on

policy relative to the use of technology to policy relative to the use of technology to enhance the CSUSB educational experience enhance the CSUSB educational experience for students and faculty (pedagogically for students and faculty (pedagogically driven)driven)

• The members of the committee were The members of the committee were nominated by the Deans and Provost nominated by the Deans and Provost

• Committee is chaired by a DeanCommittee is chaired by a Dean• Committee will plan to meet quarterly Committee will plan to meet quarterly • Chair comment: “I strongly believe that the Chair comment: “I strongly believe that the

correct technology used at the correct times correct technology used at the correct times can significantly enhance the educational can significantly enhance the educational process for our students.”process for our students.”



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Day Six – Lessons Day Six – Lessons LearnedLearned• Align with Campus Strategic GoalsAlign with Campus Strategic Goals• Develop inter-connected Develop inter-connected

committees if one committee can committees if one committee can not address all issuesnot address all issues

• Use the strengths from each Use the strengths from each committee to move the campus committee to move the campus forward on technology directionsforward on technology directions

• Be Flexible and PatientBe Flexible and Patient



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Special thanks to the membership of TAC 2005 – Special thanks to the membership of TAC 2005 – 2006 for contributing to this document. Well Done! 2006 for contributing to this document. Well Done! ACKNOWLEDGEMENTSACKNOWLEDGEMENTS

• Special thanks to the following individuals for taking the time to see this Special thanks to the following individuals for taking the time to see this document through. document through.

• David Randolph, Student RepresentativeDavid Randolph, Student Representative• David Turner, College of Natural ScienceDavid Turner, College of Natural Science• Ian Jacobs, Technical Community Academic RepresentativeIan Jacobs, Technical Community Academic Representative• James Monaghan, Office of Distributed LearningJames Monaghan, Office of Distributed Learning• Jason Reimer, College of Social and Behavioral SciencesJason Reimer, College of Social and Behavioral Sciences• Javier Torner, Office of Information Security OfficeJavier Torner, Office of Information Security Office• Joseph Scarcella, College of EducationJoseph Scarcella, College of Education• Kurt Collins, College of Arts and LettersKurt Collins, College of Arts and Letters• Lorraine Frost, Information Resources and TechnologyLorraine Frost, Information Resources and Technology• Mike Ross, Academic Computing and MediaMike Ross, Academic Computing and Media• Owen Owens, Telecommunication and Network ServicesOwen Owens, Telecommunication and Network Services• Ramiro DiazGranados, Data Center ServicesRamiro DiazGranados, Data Center Services• Robert McGowan, Division of Student ServicesRobert McGowan, Division of Student Services• Steve Cuddigan, Technical Community Administration RepresentativeSteve Cuddigan, Technical Community Administration Representative• Tony Coulson, College of Business and Public AdministrationTony Coulson, College of Business and Public Administration• William Takehara, Office of Budget and Financial OperationsWilliam Takehara, Office of Budget and Financial Operations



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Questions and Questions and AnswersAnswers

URL for Handbook:URL for Handbook:

http://coe.csusb.edu/scarcella/tachttp://coe.csusb.edu/scarcella/[email protected]@csusb.edu

[email protected]@csusb.eduSound (OLE2)

http://coe.csusb.edu/scarcella/tac

mailto:[email protected]

educause western regional conference 2006 - csusb 1 monday, april 24, 2006 3:30 pm - 4:15 pm sailing...

Documents

technology planning

technology needs

pm sailing

current technology efforts

campus strategic goal

campus constituents

campus committee bats

island discovery slide