education for a new communications paradigm
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Education for a new communications paradigm. EACA Forum, 27 th April 2007. In 10 minutes…. What is the new communications paradigm What we look for in graduates The graduates we currently hire What should graduates be studying What should agencies be doing. Our world. - PowerPoint PPT PresentationTRANSCRIPT
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Education for a new communications paradigm
EACA Forum, 27th April 2007
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In 10 minutes…
• What is the new communications paradigm• What we look for in graduates• The graduates we currently hire• What should graduates be studying • What should agencies be doing
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Our world
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Source : Mediaedge:cia
Average hours per week media consumption EU
PrintInternet
Analogue TV
Digital TVAnalogue radio
Digital radioCinema
OutdoorWireless
Games
0
10
20
30
40
50
60
70
80
90
100
1900 1920 1940 1960 1980 2000 2020
A mostly digital media landscape
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The consumer’s media choices
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Sceptical consumers
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1990
So communications is evolving
USPs Same ATL and BTL -
stilladvertising-
focused
Central idea
Channel selection based on
merit
Communications platform
Channel mix to facilitate
interaction and engagement
Advertising-led
1995
Through-the-line
2000
Media-neutral
2006
Active Engagement
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Active Engagement changes the way we…
• work• ideas-driven strategic
planning and disciplines • new revenue models
• use communication channels• accelerating those with
consumer-brand interaction
• measure• more rapid feedback • optimise faster
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Working from a communication platform is different
• Increasingly target known individuals
• Understand ‘what drives what’ to build a relationship
• Generating word of mouth from them is key
• Putting the tools into our consumers’ hands
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Planning becoming longer- and shorter-term
• 3-year strategies
• KPI dashboards to adjust en route
• Less about reach/frequency, more about effectiveness
• Behaviour and attitude changes will become KPIs
Know Trial Occasional Most Often
Po
siti
veN
egat
ive
Behaviour
Att
itu
de
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Graduates need a basic understanding of…
• Marketing & communications• channels & audiences• strategy development• planning & consumer
measurement tools & techniques
• Maths/analytics• Financial concepts • Workflow management
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More importantly : skills & behaviours
• Passion for brands & communications
• Innovative & strategic thinking
• Personal initiative• Teamworking
• Leadership• Good communication
• Client responsiveness
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What kind of graduates do we hire?
Communications/marketing plus
• Arts, languages• Business studies
• Geography • History
• PPE• Psychology
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WPP Fellowship
• Annual graduate programme • Three 1-year rotations in
WPP companies • 7 selected each year • From 500+ applicants• Mostly Oxbridge/Harvard
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What should graduates be studying now?
• Reading, writing, arithmetic!• Active engagement• Interpersonal communication • Client-service organisations • How the industry really works• Global business realities
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Agencies need to
• Engage more with universities & colleges• Promote the industry to the wider public
• current perceptions not always positive
• Provide stronger internship and work-sponsorship programmes
• Pay graduates better
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Thankyou!