(edu202) enterprise cloud adoption strategies in higher education | aws re:invent 2014

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November 14, 2014 | Las Vegas, NV Ryan Frazier, Harvard University IT Sharif Nijim and Robert Winding, University of Notre Dame

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We have reached a tipping point in enterprise cloud adoption in higher education institutions. Many large research universities have now taken on various cloud projects, touching almost every aspect of their enterprise. One excellent example of this is Harvard University. Over the course of the past 18 months, Harvard University IT (HUIT) has been investigating, developing, and implementing an enterprise-scale cloud adoption program. This session presents HUIT's efforts to date, including approaches to vision, strategy, culture, education, staffing, and technology. The session also includes examples from other major universities. You'll receive practical advice about how to begin the adoption journey, and you'll learn about frameworks that can help you make decisions in the context of your own institutional environment.

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Page 1: (EDU202) Enterprise Cloud Adoption Strategies in Higher Education | AWS re:Invent 2014

November 14, 2014 | Las Vegas, NV

Ryan Frazier, Harvard University IT

Sharif Nijim and Robert Winding, University of Notre Dame

Page 2: (EDU202) Enterprise Cloud Adoption Strategies in Higher Education | AWS re:Invent 2014

Ryan Frazier, Harvard University IT

Page 3: (EDU202) Enterprise Cloud Adoption Strategies in Higher Education | AWS re:Invent 2014

Central Admin IT

+

Faculty of Arts &

Sciences IT

+

Shared Services

for Harvard

Page 4: (EDU202) Enterprise Cloud Adoption Strategies in Higher Education | AWS re:Invent 2014
Page 5: (EDU202) Enterprise Cloud Adoption Strategies in Higher Education | AWS re:Invent 2014
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Improve the quality and reliability of service offerings

Increase agility and responsiveness to

service needs

Transform organizational

structure and culture to optimize service

delivery

Reduce unit costsfor the delivery of

infrastructure services

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TechnologyNetworking

Architecture

Deployment

Operations

Process

Automation

Vendor Mgmt

ITSM

Service Design

This is

hard!!People

Technical Skills

“IT Broker” Skills

Org Design

Collaboration

Trust

Page 8: (EDU202) Enterprise Cloud Adoption Strategies in Higher Education | AWS re:Invent 2014

• Cloud Service Strategy Team defines and

brokers cloud services to the service teams

• Cloud Architecture Team designs and

integrates core services (networking,

security, CDP, billing, etc.) into specific cloud

environments

• DevOps Platform Team develops and offers

a Continuous Delivery Platform (CDP) for use

by other service teams

• CloudOps Platform Team provides service

teams and the ITSM group with a CloudOps

platform for common services such as

monitoring, logging, and alerting

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HUIT Enabling Services

Finance

Billing Operat ions

PMO

Project Manager

ITSM

Incident Manager

ChangeManager

Account Manager

Transit ion Manager

Enterprise Architecture

Enterprise Architect

Solut ion Architect

Tech Specialist

Shared Tech Services

COPS Service Team

BA Dev

DevOps Engineer

QA

Service Category

Service Team

Team ATeam A

Team B

BA App Admin

Cloud Platform

Cloud Provider A

SaaS SaaS

Shared services to support all HUIT teams

Similarly organized teams aligned to HUIT service

delivery model

New service teams for cloud and DevOps delivering common

platforms

Mult i-cloud service environments

New service teams for cloud management

Cloud Service Teams

Cloud Strategy Team

Vendor Manager

BA

Dev

Cloud Service Broker

Sourcing Manager

Future State

DevOps Platform Team

Cloud Arch Team

BA Dev

DevOps Engineer

QA

BA Dev

DevOps Engineer

QA

Team ATeam A

Service Team Pool

BA Dev

DevOps Engineer

QA

Service Owner

Cloud Provider B

Continuous Delivery Platform

Team A

BA Dev

DevOps Engineer

QA

Cloud Operations Platform

Page 10: (EDU202) Enterprise Cloud Adoption Strategies in Higher Education | AWS re:Invent 2014

• Develop strategy & approach

• Inventory your application portfolioPlan

• Encourage widespread experimentation

• Align training to actual useLearn

• Implement a full Dev Prod Use Case

• Engage IT, Business & User Communities Try

Build your Foundation

Architecture & design patterns

Chargeback/ showback capability

Networking & integration

Operational & support

approaches

Identity & access

SecurityVendor

management

Collaborative Change Management

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www.nd.edu

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Shared mission: #NDCloudFirst

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http://bit.ly/awsevals