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    Abigail Magaro

    EDET 755

    Research Synthesis

    June 25, 2013

    Accessibility Issues with Online Learning

    Online learning is a technological advancement in our society that will only

    expand. One problem that continues to arise during online learning is accessibility.

    Accessibility in online education means that all students have the equal opportunity

    to gain the same information and experience. With disabilities such as blindness or

    deafness, participating in an online course can be difficult if accessibility is an issue.

    The following research articles discuss the issues facing accessibility in online

    education as well as the laws that are in place to ensure the learning experience is

    fulfilled.

    Accessibility for the Visually Impaired

    Asuncion, J., Chwojka, C., Barile, M., Ferrero, V., Fitchten, C., Klomp, R., Nguyen, M., &

    Wolforth, J. (2009). Disabilities and e-learning problems and solutions: An

    exploratory study . Educational Technology and Society, 12(4), 241-256.

    Retrieved from http://www.adaptech.org/cfichten/abDisabilitiesAndE-

    LearningProblems.pdf

    This study goes in depth to determine the barriers facing students in secondary

    education who use online learning. The first issue the most of the participants faced

    was the inaccessible web pages that their screen readers could not read. Second

    was the audio and video components. If a student was blind, they were not able to

    see the video, so they relied on the audio. If a student was deaf, they had to rely on

    the visual aspects of the video. However most of the videos did not include captions.

    The study found that most online lectures which are commonly used in online

    courses were not captioned and therefore inaccessible to deaf students. The study

    provided adequate results and discussions about those results.

    Babu, R. (2011). Developing an understanding of the nature of accessibility and

    usability problems blind students face in web-enhanced instructional

    environments. (Unpublished doctoral dissertation), Available from ERIC.

    (ED534223).

    This doctoral study was conducted to address the accessibility and usability issuesfacing blind and visually impaired students using online education. The barriers

    that the authored discovered included but were not limited to images, tables, and

    anchors that did not meet the standards set forth by the Web Content Accessibility

    Guidelines. The study provides a procedure to determine the accessibility and

    usability of an online course for students with visual disabilities.

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    Hamilton, F., King, N., & Petrie, H. (n.d.). Tension, what tension? website accessibility

    and visual design.

    This article not only disputes the theory that if materials for an online class are

    accessible to the visually impaired, they are unappealing to students without

    disabilities, but introduces case studies to verify their statements. The authors state

    that making a webpage accessible should be seen as a challenge rather than aconstraint to web developers.

    Rainger, P. (2005). Accessibility and mobile learning. In A. Kukulska-Hulme & J.

    Traxler (Eds.), Mobile Learning: A handbook for educators and

    trainersRetrieved from

    http://books.google.com/books?hl=en&lr=&id=g50i6p7Ox2wC&oi=fnd&pg=

    PR1&dq=accessibility issues to online learning &ots=Js0eNVDlLy&sig=_Y-

    pfq6LW9X6duhucw71k57S6GQ

    This chapter discusses the accessibility factor along with mobile learning. The

    author first discusses the principle of universal design for learning. Online learning

    puts more constraints on the visually impaired seeing as how more accessibilityfactors need to be taken into place for a blind student. The author indicates that

    ensuring accessibility for all students means providing the same learning experience

    across the board.

    Slatin , J. (2001). The art of alt: Toward a more accessible web. Computer and

    Composition, 18, 73-81. Retrieved from

    http://www.mua_att.thaicyberu.go.th/courseware/acc01/pdfs/Art of

    ALT.pdf

    This article starts by stating the four crucial parts to the article, and then by

    discussing the web content accessibility guidelines. For users who are not familiar

    with those guidelines, this article is a perfect find. The article goes on to say that thegoals of creating a rich learning experience should be available to all users,

    regardless of disabilities. Providing ALT text within a web page allows visually

    impaired students to not only know what image they cannot see, but the ALT text

    should serve as a function, meaning the description should serve a purpose, not

    merely describing what the image is.

    Sloan, D. (n.d.). Creating accessible e-learning content. In L. Phipps, A. Sutherland &

    J. Seale (Eds.),Access all areas: Disability, technology, and learning (pp. 35-

    41). Retrieved from http://assist-it.org.uk/assets/pdf/AAA.pdf

    Chapter 8 in this book details the issues facing the visually impaired and make sure

    all web pages are accessible. Not only are issues such as screen readers not beingable to read a page and graphics not being viewable, but solutions to these issues

    are also discussed. This chapter is a great tool to use because the author lists ways

    to check to see if the content is accessible, and he also gives a list of free software

    available for accessibility checks.

    Rules and Regulations

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    Asby, G., Blanck, P., Hansen, L., Klein, D., Michaelson, S., & Myhill, W. (2003).

    Electronic doors to education: Study of high school website accessibility in

    iowa. Wiley InterScience, Retrieved from

    http://bbi.syr.edu/publications/blanck_docs/2003-

    2004/electronic_doors_education.pdf

    This article goes in depth with the laws that are in place to ensure that all studentsget an equal education regardless of their disabilities. The author indicates that the

    main issue with web accessibility lies with the visually impaired students and their

    inability to gather the same information from a mostly image related source. The

    software required to view those images with ALT text are not always available to

    students at school.

    Dudley-Sponaugle, A., Greenidge, K., & Lazar, J. (2004). Improving web accessibility:

    A study of webmaster perceptions. Computers in Human Behavior,20, 269-

    288. Retrieved from

    http://triton.towson.edu/~jlazar/webmaster_accessibility.pdf

    This research study is based by a survey that was given to web developers askingthem of their knowledge about web accessibility. Of the 175 participants in the

    survey, only 43 stated that their websites were in compliance with the governments

    regulations on accessibility, even though 129 stated they knew what the regulations

    were. Its surprising to me that the majority of the participants know about the

    regulations, yet less than half dont follow them.

    Hackett, S., & Parmanto, B. (2005). A longitudinal evaluation of accessibility: Higher

    education web sites. Internet Research, 15(3), 281-294. Retrieved from

    http://www.hari.pitt.edu/Portals/0/internetresearch.pdf

    In this study the authors indicate that with the development of more complex web

    design, more barriers are being discovered with web accessibility. I found itinteresting that in their study, even though there are laws in place that require

    website be accessible to all, there were government sites that did not meet the

    correct standards required by the Web Content Accessibility Guidelines.

    Opitz, C. (2002). Online course accessibility: A call for responsibility and necessity .

    AACE Journal, Retrieved from editlib.org

    This article discusses the legal rights for students with disabilities who are enrolled

    in online courses as well as the technologies available to assist those students. The

    author states that when some materials are not accessible to students with

    disabilities, they are not getting the education they paid for and are therefore having

    their rights revoked. In the article I think it was great that the author addressedusing WebAIM as a tool to web accessibility.

    Schmetzke, A. (2001). Online distance education: Anytime, anywhere, but not for

    everyone. Information Technology and Disabilities Journal, 7(2), Retrieved

    from http://easi.cc/itd/volume7/number2/axel.html

    This study indicates the reasons behind making online courses accessible for all.

    Not only does the law demand accessibility, but it is simply the right thing to do.

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    The study reveals that out of 219 sites, only 15% of the homepages were fully

    accessible to all viewers. This study provides the information needed and

    quantitative data needed to determine the major accessibility issues facing the web.

    Wattenberg, T. (2004). Beyond legal compliance: Communities of advocacy that

    support accessible online learning. Internet and Higher Education, 7, 123-139.Retrieved from

    http://www.rank06.thaicyberu.go.th/courseware/acc01/pdfs/Beyond legal

    compliance.pdf

    The authors of this article state that with the evolution of technology more

    opportunities are available for the disabled. Higher education being one of them.

    Colleges and universities have been in compliance with the ADA and offer

    specialized services, including making course materials accessible and offering

    instruction on assistive technologies. People with disabilities are more unlikely to

    have internet than their peers making it hard to achieve a higher education.

    Accessibilities and Accommodations Regarding Other Disabilities

    Burgstahler, S., Corrigan , B., & McCarter, J. (2004). Making distance learning courses

    accessible to students and instructors with disabilities: A case study. The

    Internet and Higher Education, 233-246. Retrieved from

    http://courseware.thaicyberu.go.th/courseware/acc01/pdfs/Making

    courses acccessible.pdf

    This case study discusses certain benchmarks that are required in order to make

    sure an online course is accessible to all students, regardless of their disability. The

    authors state that in many cases accommodations to accessibility are made when a

    student with a disability enrolls in the class. The institutions used in this study

    follow this procedure because it is financially beneficial to them. The authors finalnotes indicate that online learning can be beneficial to everyone if the accessibility

    issues are handled during the design process and not wait until it is needed.

    Debevc, M., Kosec, P., & Holzinger , A. (2010). Improving multimodel web

    accessibility for deaf people: Sign language interpreter module . Multimedia

    Tools and Applications, 54(1), 181-199.

    The author indicates that a lot of web content is not friendly towards the deaf. A

    solution was thought of to add sign language into media content. Most videos take

    up the entire screen. If a small portion of the screen was dedicated to supplying an

    interpreter who signs the spoken words, students who are deaf would be able to

    gain the same amount of information as their non deaf peers.

    Koppi, T., & Pearson, E. (n.d.). Inclusion and online learning opportunities: Designing

    for accessibility. Retrieved from

    http://www.researchinlearningtechnology.net/index.php/rlt/article/viewFi

    le/11398/13094

    This article details some accessibility issues with online learning for students with

    disabilities. The article states guidelines that every web developer should follow in

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    order for the course to be accessible to everyone. Questions that were asked to web

    developers included Is the content page including organization, headings, and lists

    consistent? For accessibility purposes, a student with visual impairments who

    might be using a screen reader would have a lot of issues if the page lacked headings

    and organization.

    Zeng, X. (1997). Evaluation and enhancement of web content accessibility for persons

    with disabilities . (Unpublished doctoral dissertation)Retrieved from

    http://d-scholarship.pitt.edu/7311/1/XiaomingZeng_April2004.pdf

    This study discusses the many issues facing web accessibility. According to the

    author, web developers need to make sure the content, browsers, and media players

    support the assistive technologies needed in order to view the material in order for

    it to be deemed accessible. The author then continues by identifying the laws that

    are put into place to ensure all web based content is accessible.

    Other

    Berge, Z., & Muilenburg, L. (2005). Student barriers to online learning: A factor

    analytic study. Distance Education,26(1), 29-48. Retrieved from

    https://pantherfile.uwm.edu/simonec/public/Motivation retention

    articles/Articles/Muilenberg_StudentBarriersToOnlineLearning.pdf

    Learning in an online course setting is quite different than learning in the classroom

    setting. This article is a study that takes a look at the individual differences in

    outcomes for online learners. The accessibility for learners to interact with each

    other was the biggest barrier facing the students involved in the study. Support for

    studies and learner motivation were close seconds. While face to face interaction is

    limited in an online course, actions can be taken to make sure students interact with

    each other and build that community.

    Chrysostomou, S., Grinnell, R., Joordens, S., & Le, A. (2010). Online lecture

    accessibility and its influence on performance in skills based courses.

    Computer and Education, (55), 313-319. Retrieved from

    http://lecturecast.utsc.utoronto.ca/documents/WebOption_CognitiveSkillsC

    ourses_PerformanceDecline.pdf

    This study decided to look at whether the use of their online lecture tools were

    being put to good use and producing good performance outcomes. The study stated

    that while there is a discrepancy between those to attended face to face lectures and

    those who attended online, it might have been due to student motivation. While the

    university acknowledges the benefits of online learning, those who are sitting athome watching the lecture might not be as cognitively committed as students who

    actually go to the lecture.

    Cooper , M. (2006). Making online learning accessible to disabled students: An

    institutional case study. Research in Learning Technology, 14(1), 103-115.

    Retrieved from ascilite.org.au [HTML] Online learning communities:

    Investigating a design framework

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    This article details the accessibility issues facing students of online education in

    regards to what should be accessible. The term reasonable adjustments is used

    frequently describing what materials should be accessible, and the answer is all of

    them; paper-based, web-based, videos, images, and audio all need to be accessible

    whether through accommodations to the actual materials or another form that

    serves the same function. The question of who is responsible for making materialsaccessible arises in the article. The author states that it is ultimately up to the

    institution to make their materials accessible along with the instructor to delegate

    the appropriate accommodations. This article does a great job addressing the

    responsibilities required of an online course and its accessibility to all students.

    Kelly , B., Phipps , L., & Swift , E. (2004). Developing a holistic approach for e-

    learning accessibilty. Canadian journal of learning and technology, 30,

    Retrieved from

    http://cjlt.csj.ualberta.ca/index.php/cjlt/article/view/138/131

    The authors state many facts regarding accessibility issues within the online

    learning community. The pedagogic issues particular stuck out to me. It is statedthat many feel that putting lecture notes or a video of a lecture constitutes as online

    learning. This is a major accessibility issue. This article discusses the many ways in

    which online learning instructors are not really teaching online, just facilitating their

    materials online.

    Conclusion

    While I believe that equal accessibility for all will always be an issue with online

    education, professional development and education will decrease its stress on those

    who struggle. Instructors of online courses need to be taught the proper ways to

    make documents, presentations, and modules accessible for all of their students.Not only should instructors know what types of accessibility issues face their

    students, they should understand the assistive technologies that their students are

    using for their course. I find it ridiculous that even though there are laws in place to

    keep online information accessible for all, the laws are being broken and nothing is

    being done about it. Web developers and instructors of online courses should make

    their courses accessible in the beginning so that issues dont arise in the future. The

    better educated online instructors are, the less likely it is for a student to fall

    through the cracks of online accessibility.