VoIP/Voice Solutions in Database and Training

Fortune 500/100 Companies

Corporate Enterprise Use Technology for what is was intended for

Learn our clients environment to “define” their needs

Zero Impact Technology Upgrades

Helpdesk/Day One Support – Training is Key

2

ECS - Headquarters Tampa FloridaFundamentals of ECS

3

Project Management/Project Coordination/Telco Coordination

Call Center Specialists / Supv Monitoring/Report Analytics

Training Services - Feedback / Web Record / Collaboration Tools for Vendor/Client

Software Engineering/ MAC’s /Day One Support

Engagement Roles

4

Value Add Services Training

Printed Tent Cards Feedback Evaluation Quiz/Starbucks

Summary Report to PM

Collaboration App

Database Collection/Programming ACD Expertise –Collection/Training/Reporter Training

System Administration Training Narratives

Helpdesk Support (MAC’s) Telco Coordination

Collaboration App

Single Source Vendor

Considered “Top Tier” “Premium” vendor